System Technician-Demanded Tests: Descriptions And Error Codes - Avaya G350 Maintenance Manual

•
(i) Error Type 2562—Retry Failure error. This error is logged only. It is not a hardware failure and
hence does not start any testing or generate any alarms. This error comes from call processing and
is generated when a second attempt (retry) to seize an outgoing trunk fails.
•
(j) Error Type 2817—Glare error. This error is logged only. It is not a hardware failure and hence
does not start any testing or generate any alarms. This error is the result of a simultaneous seizure
of a two-way trunk from both the near-end and the far-end. Attempt to place the call again. If the
error persists, escalate.
•
(k) Error Type 3840—Port Audit and Update Test (#36) failed due to an internal system error.
Enter the status trunk command to verify the status of the trunk. If the trunk is out-of-service,
then enter the release trunk command to put it back into in-service. Retry the test command.
System Technician-Demanded Tests:
Descriptions and Error Codes
CAUTION:
Always investigate tests in the order they are presented in the table below when
inspecting errors in the system. By clearing error codes associated with the NPE
Crosstalk Test, for example, you may also clear errors generated from other tests
in the testing sequence.
.
Table 43: Order of Investigation
Order of Investigation
NPE Crosstalk Test (#6)
Note: This Test ABORTS
Conference Circuit Test (#7)
Note: This Test ABORTS
DS1 CO Trunk Seizure Test (#314)
Note: This Test ABORTS
Port Audit and Update Test (#36)
*D = Destructive; ND = Nondestructive
Maintenance of the Avaya G350 Media Gateway
June 2004
Avaya Communication Manager controlled maintenance
Short Test Long Test
Sequence Sequence
X
X
X X
X X
CO-DS1 (DS1 CO Trunk)
D/ND*
ND
ND
ND
ND
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