Maintenance Strategy - Avaya G350 Maintenance Manual

Maintenance overview

Maintenance strategy

Maintenance strategy
The maintenance strategy for the Avaya G350 Media Gateway with S8300, S8500, or S8700 Media
Servers is intended to provide easy fault isolation procedures and to restrict problems to field replaceable
components. The maintenance strategy is driven by the desire to move the G350 towards a data
networking paradigm. This leads to a dual strategy in which some of the G350's subsystems are
maintained and controlled by a Media Server running Avaya Communication Manager, while others are
covered by maintenance software residing on the G350. The latter subsystems are not monitored directly
by a Media Server. It is anticipated that future development will enhance the capability of the G350's
maintenance software to maintain all subsystems, which will lessen the G350's dependence on a Media
Server.
Maintenance of the G350 begins with regular monitoring of the hardware components and software
systems of the media gateway. The G350 and its media modules can be monitored in several ways,
including:
•
Inspecting the G350 and media module LEDs
•
Checking the current version of firmware for the G350 and media modules
•
Performing facility test calls to test trunks and telephones
•
Reviewing the SNMP logs for any traps or alarms
Table 1, Maintenance Interfaces,
S8300 Media Server and Avaya G350 Media Gateway.
Table 1: Maintenance Interfaces
Arena
Web Interface
Communication Manager System Access
Terminal (SAT) commands
G350 CLI commands
Avaya G350 Manager
18
on page 18 shows the main maintenance interfaces associated with the
Detail
Web-based access to the S8300/S8500/S8700 Media
Server. Users can perform administration,
maintenance, and status functions through the Web
interface.
A command line interface, very similar to standard
Communication Manager SAT commands that users
are familiar with from other Avaya products.
Unique to the Avaya G350 Media Gateway platform.
Used for administration, maintenance, and status
functions on the G350.
A java-based web management tool for configuring the
Media Gateway. Most of the commands available in
the CLI are also available through the G350 Manager.
Maintenance of the Avaya G350 Media Gateway
June 2004