Station Present Test (Also Called Ringing Application Test) (#48) - Avaya G350 Maintenance Manual

Avaya Communication Manager controlled maintenance
AN-LN-PT (Analog Line Port)
Table 38: TEST #36 Station Status and Translation Audits and Updates 2 of 2
Error Test
Code Result
5 FAIL
7 FAIL
8 FAIL
PASS
Any NO
BOARD
Station Present Test (also called Ringing
Application Test) (#48)
This test applies momentary ringing voltage to the terminal equipment and monitors resulting current
flow to determine whether terminal equipment is connected to the port. This test may cause some
terminal equipment to ring briefly during daily maintenance. If this ringing disturbs the customer or the
terminal equipment, you can disable it via the Tests field on the change station extension form.
However, on some software releases, Tests #6, 7, and 35 also are disabled.
84
Description/ Recommendation
The message waiting lamp update failed. This may be an internal
software error. The translation and ringer updates were not performed
because of this failure.
The translation update failed. There may be an internal software error.
The ringer update was not performed because of this failure.
The ringer update failed. There may be an internal software error.
Retry the command at 1-minute intervals no more than 5 times.
If the test continues to fail, escalate the problem.
The software and the port processor have the same status. Investigate
user-reported troubles on this port by running other port tests, by
examining station wiring, or by inspecting the station.
The test could not relate the internal ID to the port (no board). This result
could be due to incorrect translations, no board is inserted, an incorrect
board is inserted, or an insane board is inserted.
Check to make sure that the board translations are correct. Use the list
configuration command, and resolve any problems.
If the board is correctly inserted, use the busy board GGGVS command.
Use the reset board GGGVS command.
Use the release board GGGVS command.
Use the test board GGGVS long command. This re-establishes the link
between the internal ID and the port.
If this is not the case, check to make sure that a valid board is inserted.
Maintenance of the Avaya G350 Media Gateway
2 of 2
June 2004