System Technician-Demanded Tests: Descriptions And Error Codes - Avaya G350 Maintenance Manual

Maintenance does not start any testing or generate any alarms in response to these errors.
•
Error Type 15—This is a software audit error that does not indicate any hardware malfunction.
Run Short Test Sequence and investigate errors (if any).
•
Error Type 18—The trunk has been taken out of service by a demand busyout. No calls can be
made on this trunk.
•
Error Type 130—This error type indicates that the Media Module has been removed or has been
insane for more than 11 minutes. To clear the error, reinsert or replace the Media Module.
•
Error Type 257—DS1 Interface Media Module detects a hardware error on the DS1 DID trunk.
The Aux Data field indicate the source of the error:
57474
57473
•
Error Type 513—DS1 Interface Media Module detects a hardware error on the DS1 DID trunk.
Aux Data 57392 indicates no external release on PBX disconnect.
•
Error Type 769—DS1 Interface Media Module detects a hardware error on the DS1 DID trunk.
Aux Data 57393 indicates belated external release on PBX disconnect.
•
Error Type 1793—DS1 Interface Media Module is out-of-service. Look for MG-DS1 errors in
Hardware Error Log. Refer to the appropriate "MG-DS1" information for details.
•
Error Type 2305—This error indicates that a signaling change was detected by the PBX trunk
Media Module which is inconsistent with the present state of the trunk.
•
Error Type 3840—Port Audit and Update Test (#36) failed due to an internal system error. Enter
status trunk command to verify the status of the trunk. If the trunk is out-of-service, then enter
the release trunk command to put it back to in-service. Retry the test command.
System Technician-Demanded Tests:
Descriptions and Error Codes
CAUTION:
Always investigate tests in the order they are presented in the table below. By
clearing error codes associated with the NPE Crosstalk Test, for example, you
may also clear errors generated from other tests in the testing sequence.
.
Table 54: Order of Investigation
Order of Investigation
NPE Crosstalk Test (#6)
Note
: This test will abort with Error Code 1412
Conference Circuit Test (#7)
Note
: This test will abort with Error Code 1412
Port Audit and Update Test (#36)
*D = Destructive; ND = Nondestructive
Maintenance of the Avaya G350 Media Gateway
June 2004
Avaya Communication Manager controlled maintenance
Rotary dial rate above 12 pulses per second
Rotary dial rate below 8 pulses per second
Short Test
Sequence
X
DID-DS1 (Direct Inward Dial Trunk)
Long Test
Sequence D/ND*
X ND
X ND
X ND
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