Med-Gtwy (Media Gateway) - Avaya G350 Maintenance Manual

Avaya Communication Manager controlled maintenance

MED-GTWY (MEDIA GATEWAY)

Table 94: TEST #257 Call State Audit Test 2 of 2
Error Test
Code Result
FAIL
PASS
Any NO
BOARD
MED-GTWY (MEDIA GATEWAY)
Table 95: MED-GTWY (Media Gateway)
MO Name (in
Alarm Log)
MED-GTWY
Note: You must consult local records for the location and designation of the equipment rack
where the media gateway is mounted.
This maintenance object monitors the H.248 link to the media gateway. It logs errors when the Keep
Alive messages that are exchanged between the server and media gateway fail. These messages indicate
the status of the H.248 link between the two. If the keep alive messages are active all is well, if not an
error is logged.
166
Description/ Recommendation
Internal system error
Retry the command at 1-minute intervals for a maximum of 5 times.
This switch sent a call state auditing message to the far-end switch to verify
the state of the call active on this trunk. If a call state mismatch is found,
then the call will be torn down within two minutes. If no call was active,
then no message was sent.
The test could not relate the internal ID to the port (no board). This could be
due to incorrect translations, no board is inserted, an incorrect board is
inserted, or an insane board is inserted.
Ensure that the board translations are correct. Execute the add ds1
GGGVS command to administer the MG-DS1 interface if it is not already
administered.
If the board was already administered correctly, check the error log to
determine whether the board is hyperactive. If this is the case, the board is
shut down. Reseating the board will re-initialize the board.
If the board was found to be correctly inserted in step 1, then use the
busyout board command.
Use the reset board command.
Use the release busy board command.
Use the test board long command.
This should re-establish the linkage between the internal ID and the port.
Alarm
Level Initial Command to Run*
MAJOR test board GGGVS
Maintenance of the Avaya G350 Media Gateway
2 of 2
Full Name of MO
MEDIA GATEWAY
June 2004