Ports Out-Of-Service Without Errors Or Alarms; Error Log Entries And Test To Clear Values - Avaya G350 Maintenance Manual

Ports Out-of-Service without Errors or Alarms

A common trouble on DID trunks that produces no errors or alarms occurs when the CO busies out
(disconnects) the port. This situation occurs when the CO thinks there are problems with the DID port. In
this case, no incoming calls will be possible through this port. This may result in complaints from outside
callers trying unsuccessfully to call in. This problem can be diagnosed by listing measurements on lightly
used trunks. If a particular port is detected as not in use, a call to the CO will be necessary to get the
connection back in service.

Error Log Entries and Test to Clear Values

Table 57: DID Trunk Error Log Entries
Error Aux
Type Data
0* 0
1(a) Any
1(b) 57476
1(c) 57477
1(d) 57483
15(e) Any
18 0
130(f)
257(g) 57472
257(h) 57473
257(i) 57474
257(j) 57475
513(k) 57392
513(l) 57393
769 Any
1537 Any
*Run the Short Test Sequence first. If all tests pass, run the Long Test Sequence. Refer to the
appropriate test description and follow the recommended procedures.
**Major alarms may be downgraded to Warning alarms based on the value used in the set options
command.
Maintenance of the Avaya G350 Media Gateway
June 2004
Avaya Communication Manager controlled maintenance
Alarm
Associated Test Level
Any Any
None WRN
None WRN
None WRN
None WRN
Port Audit Update
(#36)
busyout trunk WRN
grp/mbr
None WRN
None WRN
None WRN
None WRN
None WRN
None MIN/
WRN**
None
Port Diagnostic MIN/
(#35) WRN**
Port Diagnostic MAJ/ MIN/
(#35) WRN**
DID-TRK (Direct Inward Dial Trunk)
On/Off
Board Test to Clear Value
Any test port GGGVSpp sh r 1
OFF
OFF
OFF
OFF
OFF release trunk grp/mbr
ON test trunk grp/mbr
OFF
OFF
OFF
OFF
OFF
ON test port GGGVSpp r 3
OFF test port GGGVSpp r 3
111