YASKAWA MOTOMAN-MPX2600 Instructions Manual page 17

180788-1CD
MPX2600
Customer Support Information
Customer Support Information
If you need assistance with any aspect of your MPX2600 system, please
contact YASKAWA Customer Support at the following 24-hour telephone
number:
For routine technical inquiries, you can also contact YASKAWA Customer
Support at the following e-mail address:
techsupport@motoman.com
When using e-mail to contact YASKAWA Customer Support, please
provide a detailed description of your issue, along with complete contact
information. Please allow approximately 24 to 36 hours for a response to
your inquiry.
Please use e-mail for routine inquiries only. If you have an
urgent or emergency need for service, replacement parts,
NOTE
or information, you must contact YASKAWA Customer
Support at the telephone number shown above.
Please have the following information ready before you call Customer
Support:
• System
• Primary Application
• Controller
• Software Version
• Robot Serial Number
• Robot Sales Order Number
xvii
(937) 847-3200
MPX2600
___________________________
DX200
Access this information on the
Programming Pendant's LCD
display screen by selecting {MAIN
MENU} - {SYSTEM INFO} -
{VERSION}
Located on the robot data plate
Located on the DX200 controller
data plate
HW1484370
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