IBM System x3750 M4 Installation And Service Manual page 632

806f0028-2101ffff • 806f0107-0301ffff
806f0028-2101ffff Sensor [SensorElementName] is unavailable or degraded on management system
[ComputerSystemElementName].
Explanation: Trusted Platform Module(TPM) initialization or start up commands have failed.
May also be shown as 806f00282101ffff or 0x806f00282101ffff
Severity: Warning
Alert Category: Warning - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0398
SNMP Trap ID: 60
Automatically notify Support: No
User response:
1. Reboot the system.
2. If error persists, or boot is unsuccessful, (Trained service technician only) Replace the system board.
806f0107-0301ffff An Over-Temperature Condition has been detected on [ProcessorElementName].
Explanation: The microprocessor 1 temperature has risen above the critical level, causing a hard shutdown of the
node.
May also be shown as 806f01070301ffff or 0x806f01070301ffff
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0036
SNMP Trap ID: 0
Automatically notify Support: No
User response: Complete the following steps:
1. Check the IMM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and
correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the microprocessor 1 heat sink is securely installed.
5. (Trained service technician only) Make sure that the microprocessor 1 heat sink is installed correctly and the
thermal material is correctly applied.
6. (Trained service technician only) Replace microprocessor 1.
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System x3750 M4 Types 8722 and 8733: Installation and Service Guide