IBM System x3755 Types 7163 Installation Manual
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IBM System x3755 Types 7163 Installation Manual

IBM System x3755 Types 7163 Installation Manual

Installation guide
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System x3755
Types 8877 and 7163

Installation Guide

Welcome.
Thank you for buying an
IBM server.
Your server
is based on the X-Architecture
technology, and it features
superior performance, availability,
and affordability.
Installation Guide
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the
Documentation CD.
You can also find the most
current information about
your server at http://www.ibm.com/
support/
servers/eserver/support/
xseries/index.html
.
Start the server.
Did the server
start correctly?
Yes
Turn off the server
and install options.
Install the server in the rack cabinet
and cable the server and options;
then, restart the server.
Did the server
start correctly?
Yes
Use the IBM
ServerGuide program
to set up and
configure hardware.
Was the
server setup
completed?
Yes
Use
ServerGuide to
install the operating
system?
Yes
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
The server is ready to use.
Go to
http://www.ibm.com/support/mysupport/
to register the server.
No
Go to the Server Support
flow chart on the reverse
side of this page.
No
Go to the Server Support
flow chart on the reverse
side of this page.
No
Go to the Web for instructions:
No
http://www.ibm.com/support/
servers/eserver/support/
xseries/index.html

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  • Page 1: Installation Guide

    Was the server setup on the Documentation CD. completed? You can also find the most current information about Go to the Web for instructions: your server at http://www.ibm.com/ ServerGuide to http://www.ibm.com/support/ support/ servers/eserver/support/ install the operating servers/eserver/support/ system? xseries/index.html xseries/index.html...
  • Page 3 IBM System x3755 Types 8877 and 7163 Installation Guide...
  • Page 4 Note: Before using this information and the product it supports, read the general information in “Notices” on page 61, and the IBM Safety Information, Environmental Notices and User Guide, and the Warranty and Support Information documents on the IBM Documentation CD.

  • Page 5: Table Of Contents

    Chapter 1. Introduction ..... . 1 The IBM System x Documentation CD....2 Hardware and software requirements .
  • Page 6 Hardware service and support ....60 IBM Taiwan product service ....60 Notices .

  • Page 7: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright IBM Corp. 2009...
  • Page 8 All caution and danger statements in this documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in the IBM Safety Information book.
  • Page 9 Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 10 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 11 Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 12 If you suspect a problem with one of these parts, contact a service technician. Statement 26: CAUTION: Do not place any object on top of rack-mounted devices. Statement 27: CAUTION: Hazardous moving parts are nearby. IBM System x3755 Types 8877 and 7163: Installation Guide...

  • Page 13: Chapter 1. Introduction

    Solving problems If firmware and documentation updates are available, you can download them from the IBM Web site. The server might have features that are not described in the documentation that comes with the server, and the documentation might be updated...

  • Page 14: The Ibm System X Documentation Cd

    ID label ID label For a list of supported optional devices for the server, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/. The IBM System x Documentation CD The IBM System x Documentation CD contains documentation for the server in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly.

  • Page 15: Notices And Statements In This Document

    Notices and statements in this document The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the IBM System x Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information document.

  • Page 16: Features And Specifications

    Standard: One dual-rated power supply – 1500 watts at 220 V ac input – 750 watts at 110 V ac input v Upgradeable to two power supplies (redundant at 220 V ac only) IBM System x3755 Types 8877 and 7163: Installation Guide...

  • Page 17: Major Components Of The Server

    Major components of the server Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server, open or close a latch, and so on. Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while the server is running.
  • Page 18 Top cover Hot-swap power supply Hot-swap fan Microprocessor/ I/O board DIMM memory card Power supply Passthru card filler DVD drive Operator information panel Hot-swap hard disk drive Hard disk drive filler panel IBM System x3755 Types 8877 and 7163: Installation Guide...

  • Page 19: Chapter 2. Installing Options

    This chapter provides basic instructions for installing optional hardware devices in the server. These instructions are intended for users who are experienced with setting up IBM server hardware. If you need more detailed instructions, see the User’s Guide on the IBM System x Documentation CD.

  • Page 20: System Reliability Guidelines

    When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires. v For a list of supported optional devices for the server, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/. System reliability guidelines...

  • Page 21: Handling Static-Sensitive Devices

    Handling static-sensitive devices Attention: Static electricity can damage the server and other electronic devices. To avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them. To reduce the possibility of damage from electrostatic discharge, observe the following precautions: v Limit your movement.
  • Page 22 2. If the server will be configured for RAID operation using a ServeRAID controller, you must configure the disk arrays before you install the operating system. See the ServeRAID documentation on the IBM ServeRAID Support CD for additional information about RAID operation and complete instructions for using ServeRAID Manager.

  • Page 23: Installing A Memory Module

    You can configure your server to use online-spare memory, Chipkill memory, and memory scrubbing. For detailed information about configuring your server and using these features, see the User’s Guide on the IBM System x Documentation v The server supports up to four microprocessor/memory cards. Each microprocessor/memory card holds up to eight DIMMs.
  • Page 24 DIMM connectors facing up. Attention: To avoid breaking the DIMM retaining clips or damaging the DIMM connectors, open and close the clips gently. 6. Lift open the microprocessor/memory card air baffle. IBM System x3755 Types 8877 and 7163: Installation Guide...
  • Page 25 Air baffle 7. Open the retaining clip on each end of the DIMM connector. 8. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the outside of the server; then, remove the DIMM from the package.

  • Page 26: Installing A Microprocessor/Memory Card

    When you install additional microprocessor/memory cards, populate the microprocessor/memory card connectors in numeric order on the I/O board, starting with connector 2. Install the microprocessor/memory cards in the order shown in the following illustration. IBM System x3755 Types 8877 and 7163: Installation Guide...
  • Page 27 v You must install a passthru card in a microprocessor/memory card slot to support some microprocessor/memory card configurations. See Table 3 for the passthru card installation requirements. Table 3. Passthru card installation requirements Slots populated with microprocessor/ memory cards Passthru card requirement Slot 1 Slot 2 Slot 1 and slot 2...

  • Page 28: Installing An Adapter

    If you have other devices to install or remove, do so now; otherwise, go to “Completing the installation” on page 20. Installing an adapter The following sections describe how to install adapters in the server. IBM System x3755 Types 8877 and 7163: Installation Guide...

  • Page 29: Installing The Remote Supervisor Adapter Ii Slimline

    Installing the Remote Supervisor Adapter II SlimLine An optional IBM Remote Supervisor Adapter II SlimLine can be installed only in its dedicated connector on the I/O board. Note: If a Remote Supervisor Adapter II SlimLine is installed in the server, when you turn on the server for the first time, the server might appear to be unresponsive for an unusual length of time (one minute to several minutes).

  • Page 30: Installing A Serveraid-8K Sas Controller

    RAID controller Battery cable connector For more detailed instructions or information, see the User’s Guide on the IBM Documentation CD. If you have other devices to install or remove, do so now; otherwise, go to “Completing the installation” on page 20.
  • Page 31 v Non-hot-plug, half-length HyperTransport (HTX) slot. Note: At least three microprocessor/memory cards must be installed to support a HyperTransport adapter. To install an adapter, complete the following steps: 1. Read the safety information that begins on page v and “Installation guidelines” on page 7.

  • Page 32: Completing The Installation

    For more information, see the section about configuring the server in the User’s Guide on the IBM System x Documentation CD. IBM System x3755 Types 8877 and 7163: Installation Guide...
  • Page 33 (SMP) server. You might have to upgrade the operating system to support SMP. For more information, see the section about using the ServerGuide Setup and Installation CD in the User’s Guide on the IBM System x Documentation CD and the operating-system documentation.
  • Page 34 IBM System x3755 Types 8877 and 7163: Installation Guide...

  • Page 35: Chapter 3. Server Controls, Connectors, Leds, And Power

    Note: If this LED is off, it does not mean that there is no electrical power in the server. The LED might be burned out. To remove all electrical power from the server, you must disconnect the power cords from the electrical outlets. © Copyright IBM Corp. 2009...

  • Page 36: Rear View

    SP Ethernet 10/100 activity LED: This LED is on the SP Ethernet 10/100 connector. When this LED is lit, it indicates that there is activity between the server and the network. IBM System x3755 Types 8877 and 7163: Installation Guide...
  • Page 37 SP Ethernet 10/100 link LED: This LED is on the SP Ethernet 10/100 connector. When this LED is lit, it indicates that there is an active connection on the Ethernet port. Power-supply connector: Connect the power cord to this connector. Gigabit Ethernet 1 link LED: This LED is on the Gigabit Ethernet 1 connector.

  • Page 38: Server Power Features

    The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. IBM System x3755 Types 8877 and 7163: Installation Guide...
  • Page 39 The server can be turned off in any of the following ways: v You can turn off the server from the operating system, if your operating system supports this feature. After an orderly shutdown of the operating system, the server will be turned off automatically. v You can press the power-control button to start an orderly shutdown of the operating system and turn off the server, if your operating system supports this feature.
  • Page 40 IBM System x3755 Types 8877 and 7163: Installation Guide...

  • Page 41: Chapter 4. Configuring The Server

    Chapter 4. Configuring the server The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are specifically designed for your IBM server. Use this CD during the initial installation of the server to configure basic hardware features and to simplify the operating-system installation.

  • Page 42: Installing And Using The Baseboard Management Controller Utility Programs

    Use the baseboard management controller utility programs to configure the baseboard management controller, download firmware updates, and remotely manage a network. IBM System x3755 Types 8877 and 7163: Installation Guide...

  • Page 43: Using The Raid Configuration Programs

    2. From a command-line prompt, type bmc_cfg and press Enter. 3. Follow the instructions on the screen. See the User’s Guide on the IBM System x Documentation CD for details. Using the RAID configuration programs Use the IBM ServeRAID Configuration Utility program and ServeRAID Manager to configure and manage redundant array of independent disks (RAID) arrays.

  • Page 44: Using Serveraid Manager

    Using ServeRAID Manager Use ServeRAID Manager, which is on the IBM ServeRAID Support CD, to perform the following tasks: v Configure a redundant array of independent disks (RAID) array...

  • Page 45: Viewing The Configuration

    To run ServeRAID Manager in Startable CD mode, turn on the server; then, insert the CD into the CD-RW/DVD drive. If ServeRAID Manager detects an unconfigured controller and ready drives, the Configuration wizard starts. In the Configuration wizard, you can select express configuration or custom configuration.

  • Page 46: Using The Remote Supervisor Adapter Ii Web Interface

    – Crossover cable from the serial connector to a computer. – An Ethernet cable that is connected to an Ethernet network. See the User’s Guide on the IBM System x Documentation CD for instructions. IBM System x3755 Types 8877 and 7163: Installation Guide...

  • Page 47: Chapter 5. Updating Ibm Director

    Chapter 5. Updating IBM Director If you plan to use IBM Director to manage the server, you must check for the latest applicable IBM Director updates and interim fixes. To install the IBM Director updates and any other applicable updates and interim fixes, complete the following steps: 1.
  • Page 48 IBM System x3755 Types 8877 and 7163: Installation Guide...

  • Page 49: Chapter 6. Solving Problems

    If you cannot diagnose and correct a problem by using the information in this chapter, see “Getting help and technical assistance,” on page 59, the Problem Determination and Service Guide on the IBM System x Documentation CD, and the “Server Support” flowchart in the front of this document.

  • Page 50: Post Error Codes

    The following table provides an abbreviated list of the error codes and messages that might be displayed during POST. See the Problem Determination and Service Guide on the IBM System x Documentation CD for more information about the POST error codes and messages. For updated technical information, go to http://www.ibm.com/servers/eserver/support/xseries/index.html, select System...
  • Page 51 Microprocessor/memory card containing microprocessor x b. (Trained service technician only) I/O board 00180xxx A PCI adapter requested 1. See http://www.ibm.com/servers/eserver/support/xseries/ resources that are not index.html and search for MIGR-61663 for additional available. information on the error code.

  • Page 52: Troubleshooting Tables

    Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. See the Problem Determination and Service Guide on the IBM System x Documentation CD for more detailed troubleshooting information. If you cannot find the problem in these tables, run the diagnostic programs (see “Running the diagnostic programs”...

  • Page 53: General Problems

    General problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 54: Intermittent Problems

    5. Replace the following components one at a time, in the order shown, restarting the server each time: a. Keyboard b. (Trained service technician only) I/O board IBM System x3755 Types 8877 and 7163: Installation Guide...
  • Page 55 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...

  • Page 56: Memory Problems

    7. Reseat the following components: a. DIMMs b. Microprocessor/memory cards 8. Replace the components listed in step 7 one at a time, in the order shown, restarting the server each time. IBM System x3755 Types 8877 and 7163: Installation Guide...

  • Page 57: Microprocessor Problems

    I/O board. Monitor problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.
  • Page 58 You installed the necessary device drivers for the application. programs. 2. Run video diagnostics. v If the server passes the video diagnostics, the video is good. v (Trained service technician only) If the problem remains, replace the I/O board. IBM System x3755 Types 8877 and 7163: Installation Guide...
  • Page 59 To prevent diskette drive read/write errors, make sure that the distance between the monitor and any external diskette drive is at least 76 mm (3 in.). b. Non-IBM monitor cables might cause unpredictable problems. 2. Reseat the following components: a. Monitor b.

  • Page 60: Optional-Device Problems

    An IBM optional device that was 1. Make sure that: just installed does not work. v The device is designed for the server (see http://www.ibm.com/servers/ eserver/serverproven/compat/us/). v You followed the installation instructions that came with the device and the device is installed correctly.

  • Page 61: Power Problems

    Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 62: Serial Port Problems

    If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. Symptom Action The server unexpectedly shuts See the Problem Determination and Service Guide on the IBM System x down, and the LEDs on the Documentation CD for more information. operator information panel are not lit.

  • Page 63: Serverguide Problems

    ServerGuide problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 64: Universal Serial Bus (Usb) Port Problems

    If the information LED is lit, it indicates that a noncritical event has occurred. An LED on the light path diagnostics panel is also lit to help isolate the error. IBM System x3755 Types 8877 and 7163: Installation Guide...
  • Page 65 v If the system-error LED is lit, it indicates that there is a fault or condition in the server and that light path diagnostics might light an additional LED to help diagnose the problem. The following illustration shows the operator information panel. Locator LED Information LED Hard disk drive activity LED...

  • Page 66: Light Path Diagnostics Leds

    Microprocessor error LED card error LED Light path diagnostics LEDs The following table lists the LEDs on the light path diagnostics panel, the problems that they indicate, and actions to solve the problems. IBM System x3755 Types 8877 and 7163: Installation Guide...
  • Page 67 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 68 Failing hard disk drive b. SAS hard disk drive backplane cables c. SAS backplane d. (Trained service technician only) I/O board IBM System x3755 Types 8877 and 7163: Installation Guide...
  • Page 69 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 70 IBM System x3755 Types 8877 and 7163: Installation Guide...

  • Page 71: Appendix. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.

  • Page 72: Software Service And Support

    You can find service information for IBM systems and optional devices at http://www.ibm.com/systems/support/. Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with System x and xSeries servers, BladeCenter products, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/sl/products/.

  • Page 73: Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 74: Important Notes

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. IBM System x3755 Types 8877 and 7163: Installation Guide...

  • Page 75: Particulate Contamination

    If IBM determines that the levels of particulates or gases in your environment have caused damage to the server, IBM may condition provision of repair or replacement of servers or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.
  • Page 76 (TI) que reciclen responsablemente sus equipos cuando éstos ya no les sean útiles. IBM dispone de una serie de programas y servicios de devolución de productos en varios países, a fin de ayudar a los propietarios de equipos a reciclar sus productos de TI.

  • Page 77: Battery Return Program

    United States, go to http://www.ibm.com/ibm/environment/ products/index.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment.

  • Page 78: Documentation Format

    In the request, be sure to include the publication part number and title. When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.

  • Page 79: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 80: Taiwanese Class A Warning Statement

    EU-Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der IBM verändert bzw.

  • Page 81: People's Republic Of China Class A Warning Statement

    Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung des EMVG ist die IBM Deutschland GmbH, 70548 Stuttgart. Generelle Informationen: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.
  • Page 82 IBM System x3755 Types 8877 and 7163: Installation Guide...

  • Page 83: Index

    60 specifications 4 heat output 4 drives 4 help, getting 59 DVD drive activity LED 24 hot-swap drive DVD drive problems 40 installing 9 DVD-eject button 24 problems 41 humidity 4 hypertransport adapter 18 © Copyright IBM Corp. 2009...
  • Page 84 1 specifications 4 operator information panel 23 Standby mode 26 optional device problems 48 statements and notices 3 order of installation, microprocessor/memory cards 14 support, web site 59 system-error LED 24 IBM System x3755 Types 8877 and 7163: Installation Guide...
  • Page 85 Universal Serial Bus (USB) problems 52 USB connector 24, 25 user interface, service processor 34 utility program Configuration/Setup Utility program 29 IBM ServeRAID Configuration 32 video connector 25 web site publication ordering 59 support 59 support line, telephone numbers 60...
  • Page 86 IBM System x3755 Types 8877 and 7163: Installation Guide...
  • Page 88 Part Number: 49Y1730 Printed in USA (1P) P/N: 49Y1730...

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