IBM System x3750 M4 Installation And Service Manual
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IBM System x3750 M4 Installation And Service Manual

Types 8722 and 8733
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System x3750 M4
Types 8722 and 8733
Installation and Service Guide

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Summary of Contents for IBM System x3750 M4

  • Page 1 System x3750 M4 Types 8722 and 8733 Installation and Service Guide...
  • Page 3 System x3750 M4 Types 8722 and 8733 Installation and Service Guide...
  • Page 4 Note: Before using this information and the product it supports, read the general information in “Notices” on page 845 and the IBM Safety Information, and IBM Environmental Notices and User's Guide on the IBM Documentation CD, and the IBM Warranty Information document that comes with the server.

  • Page 5: Table Of Contents

    Backplane configurations for 20 drives . . 62 Backplane configurations for 24 drives . . 63 Chapter 1. The System x3750 M4 Types Backplane configuration for 28 drives . 63 8722 and 8733 server ..1 Backplane configuration for 32 drives .
  • Page 6 Removing the server top cover . 226 server . . 182 Replacing the server top cover . 227 Clearing the error logs . . 184 Removing the bezel . . 228 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 7 . 356 Replacing the IBM Dual port 10Gb-T DSA EXA port ping test results . . 359 (copper) Ethernet Adapter or the IBM Dual DSA hard drive test results . . 361 port 10Gb SFP+ (fibre) Ethernet Adapter . . 273 DSA Intel network test results .
  • Page 8 Notices ....845 Trademarks . . 846 Index ....853 Important notes . 846 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 9: Safety

    Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information. Avant d'installer ce produit, lisez les consignes de sécurité. Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. © Copyright IBM Corp. 2013...
  • Page 10 Be sure to read all caution and danger statements in this document before you perform the procedures. Read any additional safety information that comes with the server or optional device before you install the device. viii System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 11 Statement 1 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet. v Connect to properly wired outlets any equipment that will be attached to this product.
  • Page 12 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
  • Page 13 Statement 4 Three graphic illustrations for safety practices when lifting the server ≥ 18 kg (39.7 lb.) ≥ 32 kg (70.5 lb.) ≥ 55 kg (121.2 lb.) CAUTION: Use safe practices when lifting. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 14 There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 12 CAUTION: The following label indicates a hot surface nearby. Statement 26 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 15: Guidelines For Trained Service Technicians

    Use the information in this section to help you identify potential unsafe conditions in an IBM product that you are working on. Each IBM product, as it was designed and manufactured, has required safety items to protect users and service technicians from injury.

  • Page 16: Guidelines For Servicing Electrical Equipment

    Make sure that the insulation is not frayed or worn. 4. Remove the top cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the server for any obvious unsafe conditions, such as metal filings, contamination, water or other liquid, or signs of fire or smoke damage.
  • Page 17 – When you are working with powered-on electrical equipment, use only one hand. Keep the other hand in your pocket or behind your back to avoid creating a complete circuit that could cause an electrical shock. – When you use a tester, set the controls correctly and use the approved probe leads and accessories for that tester.
  • Page 18 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 19: Chapter 1. The System X3750 M4 Types 8722 And 8733 Server

    IBM Business Partners must also complete the steps in “Instructions for IBM Business Partners” on page 26. The IBM System x3750 M4 Types 8722 and 8733 server is a 2U-high rack model, four-socket server for virtualization, database, and computational intensive ™...
  • Page 20 If firmware and documentation updates are available, you can download them from the IBM website. The server might have features that are not described in the documentation that comes with the server, and the documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in the server documentation.

  • Page 21: The Ibm Documentation Cd

    For a list of supported optional devices for the server, see http://www.ibm.com/ systems/info/x86servers/serverproven/compat/us/. See the Rack Installation Instructions document on the IBM Documentation CD for complete rack installation and removal instructions. The IBM Documentation CD Use this information for an overview of the IBM Documentation CD.

  • Page 22: Related Documentation

    Warranty Information This document is in printed format and comes with the server. It contains warranty terms and a pointer to the IBM Statement of Limited Warranty on the IBM website. v Important Notices This document is in printed format and comes with the server. It contains information about the safety, environmental, and electronic emission notices for your IBM product.

  • Page 23: Notices And Statements In This Document

    These updates are available from the IBM website. To check for updates, go to http://www.ibm.com/supportportal/. Notices and statements in this document This information describes the notices and statements used in the documentation.

  • Page 24: Server Features And Specifications

    Up to 40 PCIe Gen3 lanes per processor on the base system board Note: v Use the Setup utility to determine the type and speed of the microprocessors in the server. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 25 Compression a systems-management network. – Video memory is not This connector is dedicated to the expandable IMM v2 functions and runs at 1 Gb speeed. v One serial port Chapter 1. The System x3750 M4 Types 8722 and 8733 server...
  • Page 26 EU Regulation 617/2013 Technical Documentation: International Business Machines Corporation New Orchard Road Armonk, New York 10504 http://www.ibm.com/customersupport/ Product Type: Rack server Year first manufactured: 2012 Internal/external power supply efficiency: System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 27: What Your Server Offers

    The server uses the following features and technologies: v Active Energy Manager The IBM Active Energy Manager solution is an IBM Systems Director extension that measures and reports server power consumption as it occurs. This enables you to monitor power consumption in correlation to specific software application programs and hardware configurations.
  • Page 28 (as the IPMI event log), the integrated management module (IMM) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to IBM Support or view the information as a text file or HTML file.
  • Page 29 DIMMs on the primary channel to the DIMMs on the backup channel. To enable memory mirroring through the Setup utility, select System Settings → Memory → Memory Mode → Mirroring. For Chapter 1. The System x3750 M4 Types 8722 and 8733 server...
  • Page 30 For redundancy support, two power supplies must be installed in the server. Two power supplies enables continued operation if one of the power supplies fails. You can order the optional IBM Power Interposer for Redundant Power Option Kit or the optional IBM Microprocessor and Memory Expansion Tray to install a second power supply.
  • Page 31 BIOS and defines a standard interface between the operating system, platform firmware, and external devices. The server is capable of booting UEFI-compliant operating systems, BIOS-based operating systems, and Chapter 1. The System x3750 M4 Types 8722 and 8733 server...

  • Page 32: Reliability, Availability, And Serviceability

    Memory downsizing (non-mirrored memory). After a restart of the server after the memory controller detects a non-mirrored uncorrectable error and the memory controller cannot recover operationally, the IMM logs the uncorrectable System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 33 IMM firmware, and read-only memory (ROM) resident code, locally or over the v Vital product data (VPD) on microprocessors, system board, power supplies, and SAS/SATA (hot-swap hard disk drive or solid state drive) backplane v Wake on LAN capability Chapter 1. The System x3750 M4 Types 8722 and 8733 server...

  • Page 34: Ibm Systems Director

    A set of common tasks that are included with IBM Systems Director provides many of the core capabilities that are required for basic management, which means instant out-of-the-box business value.

  • Page 35: Server Controls, Leds, And Power

    18. v Operator information panel release button: Press the blue release button and pull out the light path diagnostics panel to view the light path diagnostics LEDs Chapter 1. The System x3750 M4 Types 8722 and 8733 server...

  • Page 36: Operator Information Panel

    This LED is also used as a presence detection button. You can use IBM Systems Director to light this LED remotely. This LED is controlled by the IMM. When you press the locator button, the LED will be lit and it will continue to be lit until you press it again to turn it off.

  • Page 37: Light Path Diagnostics

    LEDs. Light path diagnostic LEDs Operator information Release panel button The following illustration shows the LEDs and controls on the light path diagnostics panel. Light Path Diagnostics Chapter 1. The System x3750 M4 Types 8722 and 8733 server...

  • Page 38: Rear View

    Video connector: Connect a monitor to this connector. The video connectors on the front and rear of the server can be used simultaneously. Note: The maximum video resolution is 1600 x 1200 at 75 Hz. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 39 Locator LED: Use this LED to visually locate the server among other servers. You can use IBM Systems Director to light this LED remotely. IMM can also be used to turn this LED on and off. This LED is functionally equivalent to the locator LED on the front of the server.

  • Page 40: Server Power Features

    Some operating systems require an orderly shutdown before you turn off the server. See your operating-system documentation for information about shutting down the operating system. Statement 5 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 41 4 seconds to turn off the server. v The integrated management module (IMM) can turn off the server as an automatic response to a critical system failure. Chapter 1. The System x3750 M4 Types 8722 and 8733 server...
  • Page 42 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 43: Chapter 2. Installing Optional Devices

    137. For a list of supported optional devices for the server, see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/. 2. Use the best practices to apply current firmware and device-driver updates for the server and optional devices. To download the IBM System x Firmware Update Best Practices document, go to http://www.ibm.com/support/entry/portal/ docdisplay?brand=50000020&lndocid=MIGR-5082923. Additional hints and tips are available from the following sites: v IBM support: http://www.ibm.com/supportportal/...

  • Page 44: Instructions For Ibm Business Partners

    2. Shut down and restart the server multiple times to ensure that the server is correctly configured and functions correctly with the newly installed devices. 3. Save the DSA log as a file and send it to IBM. For information about transferring data and logs, see “How to send DSA data to IBM.”...

  • Page 45: Server Components

    Server components Use this information for overview of the major components in the server. The following illustration shows the major components in the server. The illustrations in this document might differ slightly from your hardware. Top cover DIMM 900-watt power supply spacer Microprocessor DIMM...

  • Page 46: System-Board Internal Connectors

    CD/DVD power/ power/ cable connector drive connector configuration configuration cable connector cable connector Front Video/USB Backplane 1 Fan 3 Fan 4 connector power/ connector connector configuration cable connector System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 47: System-Board External Connectors

    System-board external connectors This information provides an overview of the external connectors on the system board. The following illustration shows the external input/output connectors on the system board. Video connector Ethernet 1 Ethernet 2 Serial Systems- connector management USB 5 (top) Ethernet connector USB 6 (bottom)

  • Page 48: System-Board Switches, Jumpers, And Buttons

    UEFI boot recovery jumper v Pins 1 and 2: (default) Loads the primary UEFI firmware ROM page. v Pins 2 and 3: Loads the secondary (backup) UEFI firmware ROM page. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 49 Table 3. System-board jumpers (continued) Jumper number Jumper name Jumper setting IMM low security jumper v Pins 1 and 2: Removes the security check, allowing unsigned IMM2 firmware. v Pins 2 and 3: (default) Allows only signed IMM2 firmware to be flashed. J115 IMM recovery jumper v Pins 1 and 2: (default)
  • Page 50 You can also use it to force a blue-screen memory dump (use this button only when you are directed to do so by IBM Support). System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 51: System-Board Leds

    System-board LEDs This information provides the location of the LEDs on the system board. The following illustration shows the light-emitting diodes (LEDs) on the system board. System-board optional-device connectors This information provides the location of the connectors on the system board for the optional devices.

  • Page 52: Optional Microprocessor And Memory Expansion Tray

    The following illustration shows the connectors and LEDs on the optional microprocessor and memory expansion tray. Microprocessor 3 Tray handle Power supply 2 connector Memory tray Tray handle Microprocessor 4 DIMMs 25-30 DIMMs 31-42 DIMMs 43-48 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 53: Pcie Riser Card

    DIMMs DIMMs Microprocessor 4 31-42 error LED 43-48 error LEDs error LEDs DIMMs 25-30 error LEDs Microprocessor 3 error LED PCIe riser card This information provides the location of the connectors and LEDs on the optional PCIe riser card. The following illustration shows the connectors and LEDs on the optional PCIe riser card: PCI slot 3 error LED...
  • Page 54 Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 55: System Reliability Guidelines

    component while the server is running. (Orange can also indicate touch points on hot-swap components.) See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component. v When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires.

  • Page 56: Removing The Server Top Cover

    4. Press in on the blue tab on the cover-release latch and lift the cover-release latch up (the cover slides to the rear). Lift the cover off the server and set it aside. Cover release latch Top cover System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 57: Removing The Microprocessor And Memory Expansion Tray Assembly

    Results If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 129. Removing the microprocessor and memory expansion tray assembly This information provides instructions for removing the microprocessor and memory expansion tray. About this task To remove the microprocessor and memory expansion tray, complete the following steps:...

  • Page 58: Removing The Dimm Air Baffle

    Operating the server with the air baffle removed might damage server components. DIMM air baffle Results If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 129. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 59: Removing The Microprocessor Air Baffle

    Removing the microprocessor air baffle This information provides instructions for removing the microprocessor air baffle. About this task To remove the microprocessor air baffle, complete the following steps: Procedure 1. Read the safety information and installation guidelines, see “Safety” on page vii and “Installation guidelines”...

  • Page 60: Removing The Fan Cage Assembly

    Fan cage assembly Release latch Slots Slots Results If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 129. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 61: Installing A Memory Module

    DIMM connectors): v Confirm that the server supports the DIMM that you are installing (see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/). v When you install or remove DIMMs, the server configuration information changes. When you restart the server, the system displays a message that indicates that the memory configuration has changed.
  • Page 62 The following table lists the DIMM connectors on each memory channel for the microprocessors on the system board and the optional expansion tray. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 63 Table 7. DIMM connectors on each memory channel for the microprocessors on the system board and the optional microprocessor and memory expansion tray DIMM DIMM connectors connectors DIMM DIMM associated with associated with connectors connectors CPU 3 on the CPU 4 on the associated with associated with microprocessor...

  • Page 64: Non-Mirroring (Independent Mode)

    For example, if the server has 64 GB of installed memory, only 32 GB of addressable memory is available when memory mirroring is enabled. v The following table lists the DIMM installation sequence for memory-mirroring mode. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 65 Note: The server does not support a configuration of three microprocessors. The server supports one, two, or four microprocessors only. Table 10. DIMM population sequence for memory mirroring mode DIMM connector population sequence on the DIMM connector optional population microprocessor and Number of sequence on the memory expansion...

  • Page 66: Memory Sparing

    34, 35, 36, 46, 47, 48 3rd set 4, 5, 6, 16, 17, 18 28, 29, 30, 40, 41, 42 4th set 7, 8, 9, 19, 20, 21 31, 32, 33, 43, 44, 45 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 67 v The server supports a maximum of 24 DIMMs (single-rank, dual-rank, or quad-rank) on the base system board. If you mix single-rank, dual-rank, or quad-rank DIMMs in the server, quad-rank DIMMs must be installed first. Note: To determine the type of a DIMM, see the label on the DIMM. The information on the label is in the format xxxxx nRxxx PC3-xxxxx-xx-xx-xxx.
  • Page 68 16 GB 1333 1333 1333 1333 1333 1333 LRDIMM - 2 Gb (1333 MHz) Quad-rank x4 32 GB 1333 1333 1333 1333 1333 1333 LRDIMM - 4 Gb (1333 MHz) System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 69: Dimm Installation Instructions

    DIMM installation instructions This section provides instructions on how to install DIMMs in the server. Attention: Static electricity that is released to internal server components when the server is powered on might cause the server to stop, which might result in the loss of data.
  • Page 70 5. Open the retaining clip on each end of the DIMM connector. Note: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 71 DIMM Retaining clip Retaining clip 6. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the outside of the server. Then, remove the DIMM from the package. 7. Turn the DIMM so that the DIMM keys align correctly with the connector. 8.

  • Page 72: Installing Drives

    2.5-inch hard disk drive or 2.5-inch solid-state drive backplanes. All 2.5-inch drive backplanes must be installed to the left of all 1.8-inch drive backplanes. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 73 3. If you install a 8x1.8-inch drive backplane assembly, the drive IDs that are indicated on the server front bezel will no longer be valid. Use the drive ID labels that come with the backplane to renumber the drive IDs on the bezel. 4.

  • Page 74: Supported Sas/Sata Drive Backplane Configurations

    8x2.5-inch drive backplane rear view: Port 0 Port 1 SAS signal SAS signal connector connector SAS power Configuration connector connector 8x2.5-inch drive backplane with controller expander rear view: System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 75 Configuration cable connector Port 0 Port 1 SAS cable connectors Power cable connector Interposer cables 8x1.8-inch drive backplane rear view: Port 0 SAS signal connector Port 1 SAS signal connector SAS power connector Cofiguration connector You can install a combination of 2.5-inch and 1.8-inch SAS/SATA drive backplanes in the server for the maximum drive capacity.

  • Page 76: Backplane Configuration For 4 Drives

    SAS signal cables. This configuration consists of one 8x2.5-inch drive backplane and requires two SAS signal cables. This configuration consists of one 8x1.8-inch drive backplane and requires two SAS signal cables. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 77: Backplane Configurations For 12 Drives

    Backplane configurations for 12 drives This information covers the supported backplane configurations for 12 drives. About this task The following illustrations show the supported backplane configurations to support 12 drives. This configuration consists of three 4x2.5-inch drive backplanes and requires three SAS signal cables.

  • Page 78: Backplane Configurations For 16 Drives

    This configuration consists of two 8x2.5-inch drive backplanes and requires four SAS signal cables. This configuration consists of one 8x2.5-inch drive backplane and one 8x2.5-inch drive backplane with controller expander and requires two SAS signal cables. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 79 This configuration consists of two 4x2.5-inch drive backplanes and one 8x1.8-inch drive backplane and requires four SAS signal cables. 20 21 22 23 Empty This configuration consists of one 8x2.5-inch drive backplane and one 8x1.8-inch drive backplane and requires four SAS signal cables. 20 21 22 23 Empty This configuration consists of two 8x1.8-inch drive backplanes and requires four...

  • Page 80: Backplane Configurations For 20 Drives

    This configuration consists of one 4x2.5-inch drive backplane and two 8x1.8-inch drive backplanes and requires five SAS signal cables. 8 9 10 11 12 13 14 20 21 22 23 Empty System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 81: Backplane Configurations For 24 Drives

    Backplane configurations for 24 drives This information describes the supported backplane configurations for 24 drives. About this task The following illustrations show the supported backplane configurations to support 24 drives. This configuration consists of two 4x2.5-inch drive backplanes and two 8x1.8-inch drive backplanes and requires six SAS signal cables.

  • Page 82: Backplane Configuration For 32 Drives

    3 to the SAS signal connector controller port 0 on the system board expander v Connect one SAS cable from BP 4 to the SAS signal connector port 1 on the system board System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 83: Installing 2.5-Inch And 1.8-Inch Hot-Swap Drives

    Table 15. Connecting the SAS cables to the drive backplanes (BP) based on the configurations (continued) Drive backplane BP 1 BP 2 BP 3 BP 4 8x1.8-inch drive v Connect two v Connect two v Connect two v Connect two backplane SAS cables SAS cables...
  • Page 84 See the ServeRAID adapter documentation for additional information about RAID operation and complete instructions for using the ServeRAID adapter. 6. If you are installing additional hot-swap drives, do so now. 7. Complete the additional steps in “Instructions for IBM Business Partners” on page 26. Results...

  • Page 85: Installing An Optional Cd/Dvd Drive

    Installing an optional CD/DVD drive This information provides instructions for installing a CD/DVD drive in the server. About this task To install an optional CD/DVD drive, complete the following steps: Procedure 1. Read the safety information and installation guidelines, see “Safety” on page vii and “Installation guidelines”...
  • Page 86 Results If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 129. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 87: Installing A Pcie Riser-Card Assembly

    Installing a PCIe riser-card assembly This information provides instructions for installing a PCIe riser-card assembly in the server. About this task For the location of the PCIe riser-card slot on the system board, see “System-board internal connectors” on page 28. To install a PCIe riser-card assembly, complete the following steps: Procedure 1.

  • Page 88: Installing An Adapter

    The server supports two optional Ethernet adapters that you can purchase: the IBM dual-port 10Gb SFP (fiber) Ethernet adapter and the IBM dual-port 10Gb-T (copper) Ethernet adapter. For more information, see Table 17 on page 72).
  • Page 89 RAID levels 5, 6, 50, and 60 support. For configuration information, see the documentation that comes with the adapter or the ServeRAID documentation at http://www.ibm.com/supportportal/. For more information about the supported adapters, see Table 17 on page 72. For more information about the supported RAID cache cards, see Table 18 on page 74.

  • Page 90: Supported Adapters

    RAID) can be enabled to allow HDD RAID array to have its own SSD cache. v A RAID cache card must be installed on this adapter to run the MegaRAID firmware. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 91 Note: When any of these three cache cards is installed on this adapter, you can enable the ServeRAID M5100 Series RAID 6 Upgrade for IBM System x (Features On Demand software RAID) to get RAID levels 6 and 60 support.

  • Page 92: Supported Raid Cache Cards

    Enables the ServeRAID controller to run MegaRAID firmware. the following ServeRAID v Has 40-bit memory. controllers: v ServeRAID M5110 SAS/SATA Controller for IBM System x v ServeRAID M5120 SAS/SATA Controller for IBM System x System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 93: Supported Features On Demand Software

    ServeRAID M1100 Series Zero v Provides RAID levels 5 and 50 support. Cache/RAID 5 Upgrade for IBM System x ServeRAID M5100 Series RAID v Provides RAID levels 6 and 60 support. 6 Upgrade for IBM System x Chapter 2. Installing optional devices...

  • Page 94: Adapter Installation Instructions

    Press the edge of the connector on the adapter firmly into the connector on the system board. Make sure that the adapter snaps into the PCIe connector securely. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 95 Attention: Make sure that the adapter is correctly seated. An incorrectly seated adapter might cause damage to the system board or the adapter. c. Close the PCIe retention latch. d. Skip to step 8. 7. To install an adapter on the PCIe riser-card assembly, complete the following steps: a.

  • Page 96: Installing The Serveraid M1115 Sas/Sata Controller

    Port 0 ServeRAID M1115 adapter The ServeRAID M1115 SAS/SATA Controller for IBM System x adapter can be installed only in the PCIe slots listed in “Supported adapters” on page 72. The ServeRAID M1115 SAS/SATA controller provides RAID levels 0, 1, and 10. You can upgrade to RAID level 5 with the purchase of the optional RAID flash/cache adapters or software feature.
  • Page 97 5. Remove the microprocessor and memory expansion tray (see “Removing the microprocessor and memory expansion tray assembly” on page 305) or DIMM air baffle (see “Removing the DIMM air baffle” on page 232), whichever one is installed. 6. Grasp the riser-card assembly by the blue touch points and pull it up until the riser-card assembly disengages from the connector on the system board;...
  • Page 98 Results If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 129. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 99: Installing The Optional Serveraid M5110 Sas/Sata Controller

    This adapter can be installed only in the PCIe slots listed in “Supported adapters” on page 72. For configuration information, see the ServeRAID documentation at http://www.ibm.com/supportportal/. Attention: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  • Page 100 0 on the adapter to port 0 on the drive backplane and port 1 on the adapter to port 1 on the drive backplane (depending on the type of drive backplanes you installed in the server). System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 101 Results If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 129. Chapter 2. Installing optional devices...

  • Page 102: Installing The Optional Serveraid M5120 Sas/Sata Controller

    2. Turn off the server (see “Turning off the server” on page 22) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables from the server. 3. Remove the top cover (see “Removing the server top cover” on page 38). System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 103 4. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 42). 5. Remove the microprocessor and memory expansion tray (see “Removing the microprocessor and memory expansion tray assembly” on page 305) or DIMM air baffle (see “Removing the DIMM air baffle” on page 232), whichever one is installed.

  • Page 104: Installing The Ibm 6Gb Performance Optimized Host Bus Adapter

    Installing the IBM 6Gb Performance Optimized Host Bus Adapter Use the information for instructions on how to install the IBM 6Gb Performance Optimized Host Bus Adapter. About this task 6 Gb Performance Optimized Host Bus Adapter Port 1 Port 0 You can purchase an optional IBM 6 Gb Performance Optimized Host Bus Adapter.
  • Page 105 5. Remove the microprocessor and memory expansion tray (see “Removing the microprocessor and memory expansion tray assembly” on page 305) or DIMM air baffle (see “Removing the DIMM air baffle” on page 232), whichever one is installed. 6. Touch the static-protective package that contains the adapter to any unpainted surface on the outside of the server;...
  • Page 106 Adapter SAS signal connector SAS signal cable Results If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 129. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 107: Installing A Raid Cache Card

    Installing a RAID cache card Use the information for instructions on how to install a RAID cache card. About this task The server supports optional RAID cache cards that you can install on the RAID cache card connector on the system board or on the RAID adapters to upgrade to RAID levels 5 and 50 support.
  • Page 108 11. Gently press down on the center of the cache card until it clicks into place on the connector and is firmly seated. 12. Route the battery cable or flash power module cable along the side of the chassis and through the SAS cable guide. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 109 13. Press the tray retention clip tab outward to release the retention clip that secures the batteries and flash power modules in the battery/flash power module trays (on the top of the USB/video assembly near the front of the server). Note: If the RAID cache card is installed in the connector on the system board, place the battery or flash power module in the battery/flash power module tray slot closest to drive bay 0.

  • Page 110: Installing A Raid Adapter Battery Or Flash Power Module

    (see “Removing the DIMM air baffle” on page 232), whichever one is installed. 5. Connect one end of the battery cable or flash power module cable to the cache card. 6. Open the SAS cable guide cover. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 111 SAS cable guide 7. Route the battery cable or flash power module cable along the side of the chassis and through the SAS cable guide. Chapter 2. Installing optional devices...
  • Page 112 Note: If the RAID cache card is installed in the connector on the system board, place the battery or flash power module in the battery/flash power module tray slot closest to drive bay 0. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 113: Installing An Additional Microprocessor And Heat Sink

    Do not mix four-core, six-core, and eight-core microprocessors in the same server. v The microprocessor options that IBM supports are limited by the capacity and capability of the server. Any additional microprocessor that you install must have the same specifications as the microprocessors that came with the server.
  • Page 114 The microprocessor installation tool comes with the microprocessor and a protective cover on the bottom of the microprocessor tool. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 115 v The following table shows the DIMM connectors on the system board and the microprocessor and memory expansion tray that are associated with each microprocessor. Table 21. DIMM connectors associated with each microprocessor DIMM connectors associated with the Microprocessor Location microprocessor Microprocessor 1 System board...
  • Page 116 Twist the handle on the microprocessor tool counterclockwise to insert the microprocessor into the socket. The microprocessor rests flush on the socket only if it is properly installed. Note: System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 117 v Do not press the microprocessor into the socket. v Make sure that the microprocessor is oriented and aligned correctly in the socket before you close the microprocessor bracket frame. Handle Installation tool Microprocessor h. Remove the microprocessor installation tool. i.
  • Page 118 11. Reinstall the DIMM air baffle (see “Replacing the DIMM air baffle” on page 129). 12. Reconnect any cables that you disconnected. Results If you have other devices to install, do so now. Otherwise, go to “Completing the installation” on page 129. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 119: Thermal Grease

    Thermal grease This information provides instructions on how to replace thermal grease. About this task The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease.

  • Page 120: Installing A 1400-Watt Or 900-Watt Hot-Swap Power Supply

    110 V or 220 V input source, or by two 1400-watt power supplies fed from a 110 V source. v For the server to support two power supplies, you must install the optional IBM Power Interposer for Redundant Power option or the optional IBM Microprocessor and Memory Expansion Tray, if one is not installed in your model.
  • Page 121 Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
  • Page 122 8. Make sure that the ac power LED on the power supply is lit, indicating that sufficient power is being supplied to the power supply through the power System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 123: Installing A 750-Watt -48 Volt To -60 Volt Dc Power Supply

    – Torque the wiring-terminal screws to 0.50 ~ 0.60 newton-meters (4.43 ~ 5.31 inch-pounds). v For the server to support two power supplies, you must install the optional IBM Power Interposer for Redundant Power option or the optional IBM Microprocessor and Memory Expansion Tray, if one is not installed in your model.
  • Page 124 The device also might have more than one connection to dc power. To remove all electrical current from the device, ensure that all connections to dc power are disconnected at the dc power input terminals. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 125 Statement 31: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. Connect all power cords to a properly wired and grounded power source. Connect to properly wired power sources any equipment that will be attached to this product.
  • Page 126 750-watt -48 V to -60 V dc power source. IBM service technicians are not certified or authorized to install or remove the 750-watt -48 V to -60 V dc power cable. You are responsible for ensuring that only a trained service technician install or remove the 750-watt -48 V to -60 V dc power cable.

  • Page 127: Installing The Power Interposer For Redundant Power Supply Card Assembly

    Filler panel Spacer Spacer release tab 750-watt -48 volt dc power supply Power supply release tab 8. Grasp the handle on the rear of the power supply and slide the power supply into the bay until it clicks into place and is seated firmly into the connector. 9.
  • Page 128 Power interposer card 5. Install the power supply that comes with the power interposer card (see “Installing a 1400-watt or 900-watt hot-swap power supply” on page 102). System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 129: Installing A Usb Embedded Hypervisor Flash Device

    Results If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 129. Installing a USB embedded hypervisor flash device This information provides instructions on how to install a USB embedded hypervisor flash device.

  • Page 130: Installing The Drive Backplanes

    The information in this section provides instructions on how to install the drive backplanes in the server. About this task The following sections provide instructions on how to install the drive backplanes in the server. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 131: Installing The 8X1.8-Inch Hot-Swap Drive Backplane Assembly

    Installing the 8x1.8-inch hot-swap drive backplane assembly This information provides instructions on how to install the 8x1.8-inch hot-swap drive backplane assembly. About this task Note: v For more information about connecting the SAS signal cables to the drive backplane, see “Connecting the SAS cables” on page 64. v When you install a 8x1.8-inch drive backplane assembly, the drive IDs that are indicated on the server front bezel will no longer be valid.
  • Page 132 Note: You can connect the cables to the backplane before you install the backplane onto the cage or you can connect the cables after you install the backplane, if that is easier for you. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 133 12. Route the signal cables through the SAS cable guide and connect the signal cables to the backplane assembly and to the adapter or the system board. Chapter 2. Installing optional devices...
  • Page 134 13. Close the SAS cable guide cover. Results If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 129. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 135: Installing The 8X2.5-Inch Hot-Swap Drive Backplane

    Installing the 8x2.5-inch hot-swap drive backplane This information provides instructions on how to install the 8x2.5-inch hot-swap drive backplane. About this task SAS signal SAS signal connector connector Configuration SAS power connector connector Note: v For more information about connecting the SAS signal cables to the drive backplane, see “Connecting the SAS cables”...
  • Page 136 9. Insert the backplane tabs into the slots on the bottom of the backplane cage and rotate the backplane assembly forward until the backplane locks in place. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 137 10. Connect the signal cables to the backplane assembly and route the cables through the SAS cable guide; then, connect the other end of the cables to the adapter or the system board. Chapter 2. Installing optional devices...
  • Page 138 11. Close the SAS cable guide cover. Results If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 129. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 139: Installing The 8X2.5-Inch Hot-Swap Drive Backplane With Controller Expander

    Installing the 8x2.5-inch hot-swap drive backplane with controller expander Use this information for instructions on how to install the 8x2.5-inch hot-swap drive backplane with controller expander. About this task Note: v For more information about the connecting the SAS cables to the drive backplane, see “Connecting the SAS cables”...
  • Page 140 9. Insert the drive backplane tabs into the slots on the bottom of the backplane cage and rotate the backplane assembly forward until the backplane locks into place. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 141 10. Connect the two interposer cables (that are attached this backplane) to the signal connectors on the other backplane in this configuration. The shortest cable connects to the closest SAS signal connector on the other backplane. The longest cable connects to the farthest SAS signal connector on the other backplane.
  • Page 142 12. Close the SAS cable guide cover. Results If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 129. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 143: Installing The 4X2.5-Inch Hot-Swap Drive Backplane

    Installing the 4x2.5-inch hot-swap drive backplane This information provides instructions on how to install the 4x2.5-inch hot-swap drive backplane. About this task Configuration SAS signal connector connector SAS power connector Note: v For more information about connecting the SAS signal cables to the drive backplane, see “Connecting the SAS cables”...
  • Page 144 9. Insert the backplane tabs into the slots on the bottom of the backplane cage and rotate the drive backplane assembly forward until the backplane locks in place. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 145 Retention latch Drive backplane 10. Route the signal cables through the SAS cable guide and connect signal cables to the drive backplane assembly and to the adapter or the system board. Chapter 2. Installing optional devices...
  • Page 146 11. Close the SAS cable guide cover. Results If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 129. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 147: Completing The Installation

    8. Start the server. Confirm that is starts correctly and recognizes the newly installed devices, and make sure that no error LEDs are lit. 9. (IBM Business Partners only) Complete the additional steps in “Instructions for IBM Business Partners” on page 26.

  • Page 148: Replacing The Microprocessor Air Baffle

    DIMMs closest to the microprocessor (the DIMM on the left of the microprocessor and the DIMM on the right of the microprocessor); then, lower the air baffle down until it is seated firmly. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 149: Replacing The Microprocessor And Memory Expansion Tray Assembly

    Microprocessor air baffle Replacing the microprocessor and memory expansion tray assembly This information provides instructions on how to replace the microprocessor and memory expansion tray assembly. About this task To replace the microprocessor and memory expansion tray, complete the following steps: Procedure 1.

  • Page 150: Replacing The Fan Cage Assembly

    To replace the fan cage assembly, complete the following steps: Procedure 1. Make sure that no backplane cables or other cables are in the way before you install the fan cage assembly. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 151: Replacing The Server Top Cover

    2. Align the tabs on the fan cage assembly with the slots on both sides of the chassis and lower it into the server. Release latch Fan cage assembly Release latch Slots Slots 3. Rotate the fan cage assembly release latches down until the release latches are in the locked position.

  • Page 152: Connecting The Cables

    CD/DVD drive Operator Locator activity LED information button/LED panel release latch The following illustration shows the locations of the input and output connectors on the rear of the server. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 153: Updating The Server Configuration

    Systems-management Slot 4, Slot 6, Slot 8, Power Power Ethernet connector USB 5 PCIe PCIe PCIe USB 6 Gen 3 Gen 3 Gen 3 supply 1 connector (IMM2) Ethernet 2 Ethernet 1 Video Serial 10 Gb Slot 5, Slot 7, AC power LED (green) connector connector...
  • Page 154 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 155: Chapter 3. Configuration Information And Instructions

    Use UpdateXpress System Pack Installer to acquire and apply UpdateXpress System Packs and individual firmware and device-driver updates. For additional information and to download the UpdateXpress System Pack Installer, go to the ToolsCenter for System x and BladeCenter at http://www.ibm.com/support/ entry/portal/docdisplay?brand=5000008&lndocid=TOOL-CENTER and click UpdateXpress System Pack Installer.

  • Page 156: Configuring The Server

    USB connectors 3 and 4 on the system board. For more information about using the embedded hypervisor, see “Using the embedded hypervisor” on page 155. v Remote presence and blue-screen capture features System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 157 UEFI settings from the command line without the need to restart the server to run the Setup utility. For more information about using this program, see “IBM Advanced Settings Utility program” on page 157. Chapter 3. Configuration information and instructions...

  • Page 158: Using The Serverguide Setup And Installation Cd

    To download the free image, click IBM Service and Support Site. Note: Changes are made periodically to the IBM web site. The actual procedure might vary slightly from what is described in this document. The ServerGuide program requires a supported IBM server with an enabled startable (bootable) CD drive.

  • Page 159: Setup And Configuration Overview

    When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM server model. The setup program provides a list of tasks that are required to set up your server model.

  • Page 160: Using The Setup Utility

    Select this choice to view configuration information, including the ID, speed, and cache size of the microprocessors, machine type and model of the server, the serial number, the system UUID, and the amount of installed memory. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 161 When you make configuration changes through other choices in the Setup utility, the changes are reflected in the system summary; you cannot change settings directly in the system summary. – Product Data Select this choice to view, the revision level or issue date of the firmware, the integrated management module and diagnostics code, and the version and date.
  • Page 162 DHCP assign the IMM IP address; save the network changes; and reset the IMM. - Reset IMM to Defaults Select this choice to reset the IMM to the default settings. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 163 - Reset IMM Select this choice to reset the IMM settings. – Recovery Select this choice to view or set the number of POST attempts and configure start recovery attempts. - POST attempts Select this choice to view or set the number of attempts to POST before the recovery is started.
  • Page 164 Select this choice to exit from the Setup utility. If you have not saved the changes that you have made in the settings, you are asked whether you want to save the changes or exit without saving them. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 165: Passwords

    Passwords Use this information for instructions on setting passwords. From the User Security menu choice, you can set, change, and delete a power-on password and an administrator password. The User Security choice is on the full Setup utility menu only. If you set only a power-on password, you must type the power-on password to complete the system startup and to have access to the full Setup utility menu.
  • Page 166 You do not have to return the switch to the previous position. The power-on password override switch does not affect the administrator password. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 167: Using The Boot Manager

    Administrator password: This information describes how to use or set an administrator password. If an administrator password is set, you must type the administrator password for access to the full Setup utility menu. You can use any combination of 6 to 20 printable ASCII characters for the password.

  • Page 168: The Updatexpress System Pack Installer

    LED and the failing DIMM error LED. v Environmental monitor with fan speed, temperature, voltages, fan failure, power supply failure, and power backplane failure. v First Failure Data Capture (FFDC) support. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 169: Using The Remote Presence And Blue-Screen Capture Features

    v Intelligent Platform Management Interface (IPMI) Specification V2.0 and Intelligent Platform Management Bus (IPMB) support. v Invalid system configuration (CONFIG) LED support. v Light path diagnostics LEDs indicators to report errors that occur with fans, power supplies, microprocessor, hard disk drives, and system errors. v Local firmware code flash update v Nonmaskable interrupt (NMI) detection, generation, and reporting.

  • Page 170: Obtaining The Imm Host Name

    6. Flip the 7th binary character from left (0 to 1 or 1 to 0), which results in 01011110 F3 FF FE 5E AA D0. 7. Convert the binary back to hexadecimal (for example, 5E F3FCFFFE5EAAD0). System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 171: Obtaining The Ip Address For The Imm

    Obtaining the IP address for the IMM This information provides instructions on how to obtain the IMM IP address. About this task To access the web interface to use the remote presence feature, you need the IP address or host name of the IMM. You can obtain the IMM IP address through the Setup utility and you can obtain the IMM host name from the IMM network access tag.

  • Page 172: Logging On To The Imm Cli Interface Using Telnet

    6. At the system prompt, type your command. Note: You can type help in the command prompt if you want to see a list of commands that you can use. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 173: Using The Embedded Hypervisor

    About this task The VMware ESXi embedded hypervisor software is available on the optional IBM USB flash device with embedded hypervisor. The USB flash device can be installed in USB connectors 3 and 4 on the system board (see “System-board internal connectors”...

  • Page 174: Configuring The Ethernet Controller

    Channel over Ethernet (FCoE) and iSCSI storage protocols that is integrated in the integrated management module. For more information and instructions for activating the Features on Demand Ethernet software key, see the IBM Features on Demand User’s Guide. To download the document, go to http://www.ibm.com/ systems/x/fod/, log in, and click Help.

  • Page 175: Ibm Advanced Settings Utility Program

    Systems Director. About this task If you plan to use IBM Systems Director to manage the server, you must check for the latest applicable IBM Systems Director updates and interim fixes. Note: Changes are made periodically to the IBM website. The actual procedure might vary slightly from what is described in this document.

  • Page 176: Updating The Universal Unique Identifier And Dmi/Smbios Data

    1. Make sure that you have run the Discovery and Inventory collection tasks. 2. On the Welcome page of the IBM Systems Director Web interface, click View updates. 3. Click Check for updates. The available updates are displayed in a table.

  • Page 177: Locally: Keyboard Controller Style (Kcs)

    page 159, “Locally: LAN over USB” on page 160, and “Remotely over a LAN” on page 161. The following conventions apply to the command syntax: v Variables are shown in italics. v Optional parameters are enclosed in brackets ([ ]). Do not type the brackets in the commands.

  • Page 178: Locally: Lan Over Usb

    2. Enter the following command: asu set SYSTEM_PROD_DATA.SysInfoSerialNum zzzzzzz [--host ipaddress] [--user userid][--password password] where zzzzzzz is the 7-character serial number of the server. 3. Enter the following command: System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 179: Remotely Over A Lan

    asu set SYSTEM_PROD_DATA.SysEncloseAssetTag aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa [--host ipaddress] [--user userid][--password password] where aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the 33-character asset tag number of the server. Remotely over a LAN This information provides instructions on how to update the UUID remotely over a LAN. Procedure To update the UUID in the ASU command-line interface, enter the following command: Note: If you omit any optional parameter, the default value is used.
  • Page 180 SYSTEM_PROD_DATA.SysEncloseAssetTag aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa --host ipaddress [--user userid][--password password] where aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa is the 33-character asset tag number of the server. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 181: Chapter 4. Troubleshooting

    Diagnosing a problem Before you contact IBM or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server.
  • Page 182 Make sure that all installed hardware and software are supported. See http://www.ibm.com/systems/info/x86servers/serverproven/compat/us System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 183 Problem determination information is available for many devices such as RAID and network adapters. For problems with operating systems or IBM software or devices, go to http://www.ibm.com/supportportal. 7. Check for troubleshooting procedures and RETAIN tips. Troubleshooting procedures and RETAIN tips document known problems and suggested solutions.

  • Page 184: Undocumented Problems

    IBM System x3750 M4 server. To find service bulletins that are available for the IBM System x3750 M4 server, go to http://www.ibm.com/supportportal/ and search for 8722 or 8733, and retain.

  • Page 185: Performing The Checkout Procedure

    Check the power supply LEDs (see “Power-supply LEDs” on page 179). b. Turn off the server and all external devices. c. Check all internal and external devices for compatibility at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/. d. Check all cables and power cords. e. Set all display controls to the middle positions.

  • Page 186: Diagnostic Tools

    Integrated Management Module II User's Guide at http://www.ibm.com/ support/entry/portal/docdisplay?lndocid=MIGR-5086346.. v IBM Dynamic System Analysis Two editions of IBM Dynamic System Analysis (DSA) are available for diagnosing problems, DSA Portable and DSA Preboot: – DSA Portable System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 187 (IMM) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to IBM Support (when requested by IBM Support) or view the information as a text file or HTML file.

  • Page 188: Light Path Diagnostics

    2. To view the light path diagnostics panel, press in on the blue release button on the operator information panel and pull forward on the panel until the hinge of System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 189 the operator information panel is free of the server chassis. Then, pull down on the panel so that you can view the light path diagnostics panel information. This reveals the light path diagnostics panel. Lit LEDs on this panel indicate the type of error that has occurred.
  • Page 190 Note: You do not have to remove the server cover to view the LEDs on hard disk drives and power supplies. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 191 The following illustration shows the LEDs and connectors on the system board. The following illustration shows the LEDs on the optional microprocessor and memory expansion tray. Microprocessor Microprocessor 4 and memory error LED expansion board DIMMs DIMMs error LED 31-42 43-48 error LEDs error LEDs...

  • Page 192: Light Path Diagnostics Leds

    110 V to 220 V. supplies can output. 2. Remove any recently installed options. 3. Restart the server to see whether the problem remains. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 193 Table 23. Light path diagnostics panel LEDs (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing", to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 194 (See “System-board LEDs” on page 33 for the location of the light path button). b) (Trained service technician only) Replace the failing microprocessor, which is indicated by the lit LED on the system board. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 195 Table 23. Light path diagnostics panel LEDs (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing", to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 196 Replace the hard disk drive. b. Replace the hard disk drive backplane. 5. If the problem remains, go to http://www.ibm.com/support/ entry/portal/docdisplay?lndocid=SERV-CALL. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 197: Power-Supply Leds

    Power-supply LEDs This information provides the location of the power-supply LEDs. The following minimum configuration is required for the AC LED on the power supply to be lit: v Power supply v Power cord v Appropriate input power from the power source The following minimum configuration is required for the server to start: v One microprocessor in microprocessor socket 1 v One 4GB DIMM in a DIMM connector that is associated with microprocessor...

  • Page 198: Fan Leds

    Fan LEDs This information provides the location of the fan LEDs. The following illustration shows the location of the fan LEDs. Hot-swap fan Fan latch Hot-swap fan error LED System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 199: Pcie Riser Card Leds

    PCIe riser card LEDs This information provides the location of the LEDs on the PCIe riser card. The following illustration shows the location of the PCIe riser card LEDs: PCI slot 3 error LED PCI slot 2 error LED PCI slot 1 error LED PCI slot 1 PCI slot 3...

  • Page 200: Viewing Event Logs Through The Setup Utility

    DSA Preboot. The server comes with DSA Preboot stored in integrated USB memory. To install DSA Portable or check for and download a later version of DSA Preboot CD image, go to http://www.ibm.com/support/entry/portal/ docdisplay?lndocid=SERV-DSA. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 201 Run DSA Portable to view the diagnostic event log (requires IPMI driver) or create an output file that you can send to IBM service and support (using ftp or local copy). v Use IPMItool to view the system-event log (requires IPMI driver).

  • Page 202: Clearing The Error Logs

    “UEFI/POST error codes,” on page 473 for more information. If POST detects a problem, an error message is sent to the POST event log, see “Event logs” on page 181 for more information. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 203: Ibm Dynamic System Analysis

    IBM Dynamic System Analysis This information describes the IBM Dynamic System Analysis program features and functions. IBM Dynamic System Analysis (DSA) collects and analyzes system information to aid in diagnosing server problems. DSA collects the following information about the server:...

  • Page 204: Dsa Editions

    It is provided in the flash memory on the server, or you can create a bootable media such as a CD, DVD, ISO, USB, or PXE using the IBM ToolsCenter Bootable Media Creator (BoMC). For more details, see the BoMC User Guide at http://www.ibm.com/support/entry/portal/...

  • Page 205: Running The Dsa Preboot Diagnostic Programs

    Running the DSA Preboot diagnostic programs This information provides instructions on how to run the DSA Preboot diagnostic programs. About this task Note: The DSA memory test might take up to 30 minutes to run. If the problem is not a memory problem, skip the memory test. To run the DSA Preboot diagnostic programs that is stored in integrated flash memory on the server, complete the following steps: Procedure...

  • Page 206: Viewing The Test Log Results And Transferring The Dsa Collection

    If you are running the DSA interactive menu (CLI), type :x to exit the Execute Tests menu; then, select completed tests to view the results. You can also send the DSA error log to IBM support to aid in diagnosing the server problems.

  • Page 207: Capturing The Ffdc Log Using The Imm Web Interface

    Capturing the FFDC log using the IMM Web Interface This section provides information about capturing the first failure data capture (FFDC) log using the IMM Web Interface. To generate and download the first failure data capture (FFDC) log data using the IMM Web interface, complete the following steps: 1.

  • Page 208: Error Messages

    LEDs (see “Light path diagnostics” on page 170). 2. Remove the software or device that you just added. 3. Run IBM Dynamic System Analysis (DSA) to determine whether the server is running correctly (for information about using DSA, see Appendix B, “DSA diagnostic test results,”...

  • Page 209: Cd/Dvd Drive Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 215 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 210: Hypervisor Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 215 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 211: Hard Disk Drive Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 215 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 212 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 215 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 213 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 215 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 214: Intermittent Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 215 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 215 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 215 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 216: Memory Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 215 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 217: Microprocessor Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 215 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 218 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 215 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 219: Optional-Device Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 215 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 220: Power Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 215 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 221: Serial-Device Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 215 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
  • Page 222 Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 215 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 223: Software Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 215 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 224: Universal Serial Bus (Usb) Port Problems

    Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 215 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

  • Page 225: Solving Ethernet Controller Problems

    Results If the server does not start from the minimum configuration, see “Power-supply LEDs” on page 179 to replace the components in the minimum configuration one at a time until the problem is isolated. Solving Ethernet controller problems This information provides steps for solving Ethernet controller problems. About this task The method that you use to test the Ethernet controller depends on which operating system you are using.

  • Page 226: Solving Undetermined Problems

    PCIe slot. If you suspect a networking problem and the server passes all the system tests, suspect a network cabling problem that is external to the server. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 227: Problem Determination Tips

    Problem determination tips This information provides tips for detecting hardware problems. Because of the variety of hardware and software combinations that you can encounter, use the following information to assist you in problem determination. The model number and serial number are located on the ID label on the front of the server as shown in the following illustration.

  • Page 228: Recovering From A Uefi Update Failure Or Uefi Image Corruption

    To recover the server firmware and restore the server operation to the primary bank, complete the following steps: Procedure 1. Turn off the server, and disconnect all power cords and external cables. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 229 5. Reinstall the server cover; then, reconnect all power cords. 6. Restart the server. The power-on self-test (POST) starts. 7. Boot the server to an operating system that is supported by the IBM Flash UEFI Update package that you downloaded.

  • Page 230: Automated Boot Recovery (Abr)

    1. Restart the server. 2. When the prompt press F3 to restore to primary is displayed, press F3 to recover the primary bank. Pressing F3 will restart the server. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 231: Nx Boot Failure

    Nx boot failure This information describes the Nx boot failure feature that the server supports. About this task Configuration changes, such as added devices or adapter firmware updates, and firmware or application code problems can cause the server to fail POST (power-on self-test).
  • Page 232 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 233: Chapter 5. Parts Listing, System X3750 M4 Types 8722 And 8733

    – Tier 2 customer replaceable unit (CRU): You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.
  • Page 234 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 235 Power supply, 1400 Watt-Delta (This part is 39Y7238 interchangeable with part number 39Y7233) Power supply, 1400 Watt (KC compliance) 69Y5949 Heat sink assembly, microprocessor (all models) 46C9740 System board, GA P7LB (all models) 00FL809 Chapter 5. Parts listing, System x3750 M4 Types 8722 and 8733...
  • Page 236 46C9727 Microprocessor and memory expansion tray assembly 00D1493 Microprocessor installation tool 94Y9955 Ethernet adapter, IBM Dual-port 10Gb SFP+ (all models) 81Y5398 Ethernet adapter, IBM Dual-port 10Gb-T (all models 81Y5397 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 237 46C9731 Cable, SAS signal (for backplane-to-system board) 46C9732 Cord, 2.8M line 39M5377 Labels, system service 46C9741 Battery, 3.0 volt 33F8354 Thermal grease kit (All models) 41Y9292 Alcohol wipes 59P4739 Chapter 5. Parts listing, System x3750 M4 Types 8722 and 8733...

  • Page 238: Consumable Parts

    Consumable parts This information describes consumable parts and provides a list of the parts. Consumable parts are not covered by the IBM Statement of Limited Warranty. The following consumable parts are available for purchase from the retail store. Table 42. Consumable parts, Type 8722 and 8733...
  • Page 239 DVD retention bracket DVD spacer To order a structural part, complete the following steps: Note: Changes are made periodically to the IBM website. The actual procedure might vary slightly from what is described in this document. 1. Go to http://www.ibm.com.

  • Page 240: Power Cords

    Slovakia, Slovenia (Republic of), Somalia, Spain, Suriname, Sweden, Syrian Arab Republic, Tajikistan, Tahiti, Togo, Tunisia, Turkey, Turkmenistan, Ukraine, Upper Volta, Uzbekistan, Vanuatu, Vietnam, Wallis and Futuna, Yugoslavia (Federal Republic of), Zaire 39M5130 Denmark System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 241 Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela 39M5219 Korea (Democratic People's Republic of), Korea (Republic of) 39M5199 Japan 39M5226 India 39M5240 Brazil Chapter 5. Parts listing, System x3750 M4 Types 8722 and 8733...
  • Page 242 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 243: Chapter 6. Removing And Replacing Components

    Field replaceable unit (FRU): FRUs must be installed only by Trained service technicians. See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 215 to determine whether a component is a Tier 1 CRU, Tier 2 CRU, or FRU that must be replaced only by a trained service technician.

  • Page 244: Removing And Replacing Consumable Parts

    Removing and replacing structural parts This information covers the process for removing and replacing structural parts. Replacement of structural parts is your responsibility. If IBM installs a structural part at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.

  • Page 245: Replacing The Server Top Cover

    Cover release latch Top cover Replacing the server top cover This information provides instructions on how to replace the server top cover. About this task To install the server cover, complete the following steps: Procedure 1. Make sure that all cables, adapters, and other components are installed and seated correctly and that you have not left loose tools or parts inside the server.

  • Page 246: Removing The Bezel

    Disconnect all power cords; then, disconnect all external cables as necessary to replace the device. 3. Slide the server out of the rack. 4. Remove the screws from the bezel with a Torx screwdriver. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 247: Replacing The Bezel

    Bezel screws Bezel Tabs Tabs 5. Pull the top of the bezel out slightly; then, rotate it downward until the tabs on the bottom of the bezel disengages from the chassis and set it aside. Replacing the bezel This information provides instructions on how to replace the bezel. About this task To install the bezel, complete the following steps: Procedure...

  • Page 248: Removing And Replacing Tier 1 Crus

    Removing and replacing Tier 1 CRUs This information provides instructions for removing and replacing tier 1 CRUs. Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

  • Page 249: Replacing The Microprocessor Air Baffle

    Replacing the microprocessor air baffle This information provides instructions on how to replace the microprocessor air baffle. About this task To install the microprocessor air baffle, complete the following steps: Procedure 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...

  • Page 250: Removing The Dimm Air Baffle

    DIMM air baffle Attention: For proper cooling and airflow, replace the air baffle before you turn on the server. Operating the server with an air baffle removed might damage server components. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 251: Replacing The Dimm Air Baffle

    Replacing the DIMM air baffle This information provides instructions on how to replace the DIMM air baffle About this task To install the DIMM air baffle, complete the following steps: Procedure 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...

  • Page 252: Removing An Adapter

    Place the riser-card assembly on a flat, static-protective surface. 6. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 253: Replacing An Adapter

    Replacing an adapter This information provides instructions on how to replace an adapter. About this task Note: v The instructions in this section apply to any supported adapter (for example, network adapters). v See “Installing an adapter” on page 70 for additional notes and information that you must consider when you install an adapter in the server.

  • Page 254: Removing 2.5-Inch And 1.8-Inch Hot-Swap Drives

    1. Read the safety information and installation guidelines, see “Safety” on page vii and “Installation guidelines” on page 35. 2. Removing a 2.5-inch hot-swap drive: a. Slide the release latch (orange) up gently to unlock the drive handle System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 255 b. Grasp the handle and pull the drive out of the drive bay. c. Skip to step 4. 3. Removing a 1.8-inch hot-swap drive: a. Remove the filler panel. b. Grasp the orange release latch on the drive tray handle of the drive tray for the drive that you want to remove and slide the release latch down to unlock the drive-tray handle;...

  • Page 256: Replacing 2.5-Inch And 1.8-Inch Hot-Swap Drives

    3. Install a 2.5-inch hot-swap drive: a. Make sure that the drive-tray handle is in the open (unlocked) position. b. Align the drive assembly with the guide rails in the bay. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 257 c. Gently push the drive-tray assembly into the bay until the drive stops. d. Rotate the drive-tray handle to the closed (locked) position. 4. Installing a 1.8-inch hot-swap drive: a. Insert the drive into the drive bay with the label side of the drive facing the right side of the server.

  • Page 258: Removing A Cd/Dvd Drive

    6. If you are instructed to return the CD/DVD drive, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 259: Replacing A Cd/Dvd Drive

    The following notes describe the type of drives that the server supports and other information that you must consider when you install a CD/DVD drive. For a list of supported drives, see http://www.ibm.com/servers/eserver/serverproven/ compat/us/. v Locate the documentation that comes with the drive and follow those instructions in addition to the instructions in this chapter.
  • Page 260 5. Reconnect the power cord and any cables that you removed. 6. Replace the server cover and slide the serve back into the rack. 7. Turn on the peripheral devices and the server. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 261: Removing The Cd/Dvd Cable

    Removing the CD/DVD cable This information provides instructions on how to remove the CD/DVD cable. About this task To remove the CD/DVD cable, complete the following steps: Procedure 1. Read the safety information and installation guidelines, see “Safety” on page vii and “Installation guidelines”...

  • Page 262: Replacing The Cd/Dvd Cable

    3. Slide the cable connector to the right to lock the cable in place. 4. Connect the other end of the CD/DVD drive cable to the system board. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 263 5. Slide the CD/DVD back into the server. 6. Reinstall the fan cage assembly (see “Replacing the fan cage assembly” on page 271). 7. Replace the cover (see “Replacing the server top cover” on page 227). 8. Slide the server into the rack. 9.

  • Page 264: Removing A Memory Module

    Retaining clip Retaining clip 6. If you are instructed to return the DIMM, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 265: Replacing A Memory Module

    Replacing a memory module This information provides instructions on how to replace a memory module. About this task The following illustration shows the location of the DIMM connectors on the system board. DIMM 1 DIMM 2 DIMM 24 DIMM 3 DIMM 23 DIMM 4 DIMM 22...
  • Page 266 8. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously. The retaining clips snap into the locked position when the DIMM is firmly seated in the connector. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 267: Removing The Serveraid M1115 Sas/Sata Controller For System X

    Note: If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly inserted; open the retaining clips, remove the DIMM, and then reinsert it. 9. Replace the DIMM air baffle (see “Replacing the DIMM air baffle” on page 233) or the microprocessor and memory expansion tray (see “Replacing the microprocessor and memory expansion tray assembly”...

  • Page 268: Replacing The Serveraid M1115 Sas/Sata Controller For System X

    5. Reinstall the cable to the RAID cache card, if it was removed (see “Replacing a RAID cache card” on page 277). 6. Reinstall the riser-card assembly onto the connector on the system board. 7. Reconnect the signal cables to the adapter. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 269 SAS signal cable Adapter SAS cable guide 8. Replace the cover (see “Replacing the server top cover” on page 227). 9. Reconnect the power cord and any cables that you removed. 10. Slide the server in the rack. 11. Turn on the peripheral devices and the server. Chapter 6.

  • Page 270: Removing The Serveraid M5110 Sas/Sata Controller For System X

    To install the ServeRAID M5110 SAS/SATA adapter, complete the following steps: Procedure 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 35. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 271 2. Touch the static-protective package that contains the new ServeRAID M5110 SAS/SATA adapter to any unpainted surface on the outside of the server; then, grasp the adapter by the top edge or upper corners of the adapter and remove it from the package. 3.

  • Page 272: Removing The Serveraid M5120 Sas/Sata Controller For System X

    276). 6. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 273: Replacing The Serveraid M5120 Sas/Sata Controller For System X

    See “Supported adapters” on page 72 and Table 16 on page 71 for more information. For configuration information, see the ServeRAID documentation at http://www.ibm.com/supportportal/. Attention: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
  • Page 274 5. Replace the cover (see “Replacing the server top cover” on page 227n). 6. Slide the server in the rack. 7. Reconnect the power cord and any cables that you removed. 8. Turn on the peripheral devices and the server. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 275: Removing The Ibm 6Gb Performance Optimized Host Bus Adapter

    Note: For additional information and notes about installing adapters, see “Installing an adapter” on page 70. You can purchase the optional IBM 6Gb Performance Optimized Host Bus Adapter. This solid state driver controller provides no RAID support; however, it helps to provide optimized performance for applications that do not need RAID support.
  • Page 276 PCIe riser card assembly. c. Close the PCIe retention latch. d. Reinstall the riser-card assembly onto the system board. e. Reconnect the cables to the adapter. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 277 Adapter SAS signal connector SAS signal cable 5. Replace the cover (see “Replacing the server top cover” on page 227). 6. Slide the server in the rack. 7. Reconnect the power cord and any cables that you removed. 8. Turn on the peripheral devices and the server. Chapter 6.

  • Page 278: Removing A Usb Embedded Hypervisor Flash Device

    USB Hypervisor key Lockbar 8. If you are instructed to return the flash device, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 279: Replacing A Usb Embedded Hypervisor Flash Device

    Replacing a USB embedded hypervisor flash device This information provides instructions on how to replace a USB embedded hypervisor flash device. About this task To install a USB hypervisor flash device, complete the following steps: Procedure 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...

  • Page 280: Removing A 1400-Watt Or 900-Watt Hot-Swap Power Supply

    To remove a hot-swap power supply, complete the following steps: Procedure 1. Read the safety information and installation guidelines, see “Safety” on page vii and “Installation guidelines” on page 35. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 281 2. If only one power supply is installed, turn off the server and peripheral devices and disconnect all power cords. 3. If the server is in a rack, at the back of the server, pull back the cable management arm to gain access to the rear of the server and the power supply. Chapter 6.
  • Page 282 Note: You only need to remove the spacer if you are removing all of the 900-watt power supplies and installing 1400-watt power supplies in the server. c. Set the power supply spacer aside. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 283: Replacing A 1400-Watt Or 900-Watt Hot-Swap Power Supply

    110 V power source, redundancy is available only for a limited configuration. v The optional IBM Power Interposer for Redundant Power Option kit or the IBM Microprocessor and Memory Expansion Tray must be installed in the server to support two power supplies, if one is not installed in your model.
  • Page 284 3. Replacing a 1400-watt hot-swap power supply. a. Grasp the handle on the rear of the power supply and slide the power supply forward into the power-supply bay until it clicks into place System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 285 1400-watt power supply Power supply release tab b. Make sure that the power supply connects firmly into the power-supply connector. c. Go to step 5. 4. Replacing a 900-watt hot-swap power supply. a. Facing the rear of the server, insert the power supply spacer against the wall on the left side of the power supply bay, if you removed it.

  • Page 286: Removing A Hot-Swap Fan Assembly

    Attention: To ensure proper operation, replace a failed hot-swap fan within 30 seconds. 5. If you are instructed to return the fan, follow all of the packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 287: Replacing A Hot-Swap Fan Assembly

    Replacing a hot-swap fan assembly This information provides instructions on how to replace a hot-swap fan assembly. About this task The server comes standard with six speed-controlled hot-swap cooling fans. Attention: To ensure proper operation, replace a failed hot-swap fan within 30 seconds.

  • Page 288: Removing The Fan Cage Assembly

    7. If you are instructed to return the fan cage assembly, follow all of the packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 289: Replacing The Fan Cage Assembly

    Replacing the fan cage assembly This information provides instructions on how to replace the fan cage assembly. About this task To replace the fan cage assembly, complete the following steps: Procedure 1. Align the tabs on the fan cage assembly with the slots on both sides of the chassis and lower it into the server.

  • Page 290: Removing The Ibm Dual-Port 10Gb-T (Copper) Ethernet Adapter Or The Ibm Dual-Port 10Gb Sfp+ (Fibre) Ethernet Adapter

    10Gb-T (copper) Ethernet Adapter or the IBM Dual-port 10Gb SFP+ (fibre) Ethernet Adapter. About this task To remove the IBM Dual-port 10Gb SFP+ (fibre) Ethernet Adapter or the IBM Dual-port 10Gb-T (copper) Ethernet Adapter, complete the following steps: Procedure 1. Read the safety information and installation guidelines, see “Safety” on page vii and “Installation guidelines”...

  • Page 291: Replacing The Ibm Dual Port 10Gb-T (Copper) Ethernet Adapter Or The Ibm Dual Port 10Gb Sfp+ (Fibre) Ethernet Adapter

    Replacing the IBM Dual port 10Gb-T (copper) Ethernet Adapter or the IBM Dual port 10Gb SFP+ (fibre) Ethernet Adapter This information provides instructions on how to replace the IBM Dual port 10Gb-T (copper) Ethernet Adapter or the IBM Dual port 10Gb SFP+ (fibre) Ethernet Adapter. About this task The following are illustrations of the IBM Dual-port 10Gb SFP+ (fibre) Ethernet Adapter and the IBM Dual-port 10Gb-T (copper) Ethernet Adapter.
  • Page 292 To replace a IBM Dual-port 10 Gb-T (copper) Ethernet Adapter or the IBM Dual-port 10 Gb SFP+ (fibre) Ethernet Adapter, complete the following steps: Note: The illustration in this document might differ slightly from your hardware. Procedure 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...

  • Page 293: Removing A Raid Battery Or Flash Power Module

    Removing a RAID battery or flash power module This information provides instructions on how to remove a RAID battery or flash power module. About this task If a RAID adapter battery is installed remotely in the server and you need to replace the RAID adapter battery, complete the following steps: Procedure 1.

  • Page 294: Removing A Raid Cache Card

    Grasp the riser-card assembly at the blue touch points and pull it up until the riser-card assembly disengages from the connector on the system board. c. Disconnect the cache card cable from the cache card on the RAID adapter. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 295: Replacing A Raid Cache Card

    d. Remove the adapter from the riser-card assembly (see “Removing an adapter” on page 234). e. Press the black retention clip away from the cache card and lift the cache card off the adapter and set it aside. Retention Adapter RAID cache card Retention...
  • Page 296 Reconnect the battery cable or flash power module cable to the battery or flash power module in the battery/flash power module tray located on top of the USB/video assembly near the front of the server. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 297: Removing The System Battery

    The following notes describe information that you must consider when replacing the battery: v IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
  • Page 298 PCI riser assembly from the server. (see “Removing a PCI riser-card assembly” on page 283). 5. Remove the system-board battery: a. Use one finger to push the battery horizontally out of its housing. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 299: Replacing The System Battery

    Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 300 3. Reinstall the PCI riser card (see “Installing a PCIe riser-card assembly” on page 69) and reconnect the cables to the adapters. 4. Install the cover (see “Replacing the server top cover” on page 227). System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 301: Removing A Pci Riser-Card Assembly

    5. Slide the server into the rack. 6. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server. Note: You must wait approximately 10 seconds after you connect the server to input power before the power-on button becomes active. 7.

  • Page 302: Replacing A Pci Riser-Card Assembly

    PCI riser-card assembly is seated correctly in the connector on the system board. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 303: Removing The Operator Information Panel Assembly

    PCI riser-card assembly Riser- (full height, half-length) card filler riser slot 4. Reconnect the any cables that you disconnected earlier to the adapters. 5. Install the cover (see “Replacing the server top cover” on page 227). 6. Slide the server into the rack, if it was in a rack. 7.

  • Page 304: Replacing The Operator Information Panel Assembly

    “Installation guidelines” on page 35. 2. From the front of the server, align the panel with the slot and slide the operator information panel into the server until it clicks into place. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 305: Removing And Replacing Tier 2 Crus

    This information provides instructions for removing and replacing tier 2 CRUs. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.

  • Page 306: Removing The Usb/Video Tray Assembly

    USB / Video tray assembly 9. If you are instructed to return the USB/video tray assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 307: Replacing The Usb/Video Tray Assembly

    Replacing the USB/video tray assembly This information provides instructions on how to replace the USB/video tray assembly. About this task To replace the USB/video tray assembly, complete the following steps: Procedure 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...

  • Page 308: Removing The Power Interposer For Redundant Power Supply Card Assembly

    2. Align the connectors on the power interposer card assembly are aligned with the power interposer card connectors on the system board; then, press down on the assembly until it is firmly seated in the connectors on the system board. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 309: Removing The 4X2.5-Inch Hot-Swap Drive Backplanes

    Power interposer card 3. Reinstall the power supply that you removed earlier. 4. Reinstall the cover (see “Replacing the server top cover” on page 227). 5. Slide the server into the rack. 6. Reconnect the power cords and any cables that you removed. 7.

  • Page 310: Replacing The 4X2.5-Inch Hot-Swap Drive Backplanes

    Note: You can reconnect the cables to the drive backplane before installing the backplane onto the cage or you can connect the cables after you install the backplane, if that is easier for you. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 311: Removing The 8X1.8-Inch Hot-Swap Drive Backplane Assembly

    Retention latch Drive backplane 4. Reconnect the cables to the drive backplane. 5. Reinstall the fan cage assembly (see “Replacing the fan cage assembly” on page 271). 6. Reinstall the drives and filler panels. 7. Install the cover (see “Replacing the server top cover” on page 227). 8.

  • Page 312: Replacing The 8X1.8-Inch Hot-Swap Drive Backplane Assembly

    8x 1.8-inch drive backplane assembly 1.8-inch filler panel Drive LEDs 3. Slide the drive backplane assembly into the slot until it clicks into place. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 313 4. Connect the combination power/configuration cable to the connectors on the backplane assembly; then connect the signal cables to the backplane assembly (as shown in the illustration). Note: You can reconnect the cables to the drive backplane before installing the backplane onto the cage or you can connect the cables after you install the backplane, if that is easier for you.

  • Page 314: Removing The 8X2.5-Inch Drive Backplane With Controller Expander

    10. Lift the retention latch or latches on top of the backplane cage; then, rotate the backplane down and pull it out of the retention latch and remove it from the server. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 315: Replacing The 8X2.5-Inch Drive Backplane With Controller Expander

    11. Remove the two screws from the card with the short interposer cables attached to it from the old backplane and attached them to the new backplane using the two screws. 12. If you are instructed to return the drive backplane, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
  • Page 316 10. Install the cover (see “Replacing the server top cover” on page 227). 11. Slide the server in the rack. 12. Reconnect the power cord and any cables that you removed. 13. Turn on the peripheral devices and the server. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 317: Removing And Replacing Frus

    Removing and replacing FRUs This information provides an overview for removing and replacing FRUs. FRUs must be replaced or installed only by trained service technicians. The illustrations in this document might differ slightly from the hardware. Removing a microprocessor and heat sink This information provides instructions on how to remove a microprocessor and heat sink.
  • Page 318 12. Remove the microprocessor from the socket: a. Twist the handle on the microprocessor installation tool counterclockwise so that it is in the open position. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 319: Replacing A Microprocessor And Heat Sink

    b. Align the holes on the installation tool with the screws on the microprocessor bracket, then lower the microprocessor installation tool down over the microprocessor. The installation tool rests flush on the socket only if it is aligned correctly. c. Twist the handle on the installation tool clockwise and lift the microprocessor out of the socket.
  • Page 320 The microprocessor is preinstalled on the installation tool. d. Carefully align the microprocessor installation tool over the microprocessor socket. The microprocessor is keyed to ensure that the microprocessor is installed correctly. Installation tool System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 321 e. Twist the handle on the microprocessor tool counterclockwise to insert the microprocessor into the socket. The microprocessor rests flush on the socket only if it is properly installed. Note: v Do not press the microprocessor into the socket. v Make sure that the microprocessor is oriented and aligned correctly in the socket before you close the microprocessor bracket frame.
  • Page 322 2. Remove the cleaning pad from its package and unfold it completely. 3. Use the cleaning pad to wipe the thermal grease from the bottom of the heat sink. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 323: Removing The Microprocessor And Memory Expansion Tray Assembly

    Note: Make sure that all of the thermal grease is removed. 4. Use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor; then, dispose of the cleaning pad after all of the thermal grease is removed.
  • Page 324 12. If you are instructed to return the microprocessor and memory expansion tray, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 325: Replacing The Microprocessor And Memory Expansion Tray Assembly

    Replacing the microprocessor and memory expansion tray assembly This information provides instructions on how to replace the microprocessor and memory expansion tray assembly. About this task To install the microprocessor and memory expansion tray, complete the following steps: Procedure 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...

  • Page 326: Removing A 750-Watt -48 Volt To -60 Volt Dc Power Supply

    This information provides instructions for removing a 750-watt -48 V to -60 V dc power supply. About this task When you remove a 750-watt -48 V to -60 V dc power supply, observe the following precautions. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 327 Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.

  • Page 328: Replacing A 750-Watt -48 Volt To -60 Volt Dc Power Supply

    Replacing a 750-watt -48 volt to -60 volt dc power supply This information provides instructions on how to replace a 750-watt -48 volt to -60 volt dc power supply. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 329 – Torque the wiring-terminal screws to 0.50 ~ 0.60 newton-meters (4.43 ~ 5.31 inch-pounds). v For the server to support two power supplies, you must install the optional IBM Power Interposer for Redundant Power option or the optional IBM Microprocessor and Memory Expansion Tray, if one is not installed in your model.
  • Page 330 2. Remove the signal cables from the connectors. 5. Connect power cords to their sources. 3. Remove all cables from the devices. 6. Turn ON all the power sources. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 331 Statement 34: CAUTION: To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel in a restricted-access location, as defined by the NEC and IEC 60950-1, First Edition, The Standard for Safety of Information Technology Equipment.

  • Page 332: Removing The System Board

    CD or DVD image. Make sure that you have the latest firmware or a copy of the pre-existing firmware before you proceed. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 333 234). 17. Remove the 10 Gb Ethernet adapter, if one is installed (see “Removing the IBM Dual-port 10Gb-T (copper) Ethernet Adapter or the IBM Dual-port 10Gb SFP+ (fibre) Ethernet Adapter” on page 272). 18. Remove the USB embedded hypervisor flash device (see “Removing a USB embedded hypervisor flash device”...
  • Page 334 23. If you are instructed to return the system board, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 335: Replacing The System Board

    Reactivate any Features on Demand features. Instructions for automating the activation of features and installing activation keys is in the IBM System x Features on Demand User’s Guide. To download the document, go to http://www.ibm.com/systems/x/fod/, log in, and click Help.
  • Page 336 (see “Replacing an adapter” on page 235). 11. Reinstall the RAID cache cards, if you removed them earlier (see “Replacing a RAID cache card” on page 277). System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 337: Internal Cable Routing

    12. Reinstall the 10 Gb Ethernet adapter, if you removed it earlier (see “Replacing the IBM Dual port 10Gb-T (copper) Ethernet Adapter or the IBM Dual port 10Gb SFP+ (fibre) Ethernet Adapter” on page 273). 13. Reinstall the power interposer card assembly, if you removed it earlier (see “Replacing a power interposer redundant power supply card assembly”...
  • Page 338 Cabling the SAS signal cables to the adapter and the backplane: System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 339 8x1.8-inch backplane and adapter: Adapter SAS signal connector SAS signal cable Chapter 6. Removing and replacing components...
  • Page 340 SAS signal cable Adapter SAS cable guide System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 341 8x2.5-inch backplane and adapter: Chapter 6. Removing and replacing components...
  • Page 342 SAS signal cable connectors SAS signal cable SAS cable guide Cabling the combination power/configuration cable to the backplanes: System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 343 4x2.5-inch backplane: Chapter 6. Removing and replacing components...
  • Page 344 8x1.8-inch backplane: Backplane power connector Backplane power/ configuration cable System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 345 Backplane power connectors Backplane power/ configuration cable 8x2.5-inch backplane: Chapter 6. Removing and replacing components...
  • Page 346 8x2.5-inch backplane with controller expander: Backplane power connectors SAS power Backplane power connector configuration cables Configuration connector Cabling the RAID cache card and battery or flash power module: System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 347 Chapter 6. Removing and replacing components...
  • Page 348 RAID controller SAS cable guide Battery / flash power Battery / flash Battery / flash module tray power module power module cable System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 349: Appendix A. Boot Code Display Error Codes

    5V_PGOOD System Board 80070603-0701ffff Sensor System VRD has transitioned to non-recoverable. 0_8VAUX_PGOOD 10G-T Card 80070603-0B01ffff Sensor 10Gb-T VRD has transitioned to non-recoverable. ENET_1_0VAUX_PGOOD System Board 80070603-0701ffff Sensor 10Gb-T VRD has transitioned to non-recoverable. © Copyright IBM Corp. 2013...
  • Page 350 VRD has transitioned to non-recoverable. SAS_1_5V_PGOOD System Board 80070603-0701ffff Sensor MainBrd SAS VRD has transitioned to non-recoverable. SAS_1_8V_PGOOD System Board 80070603-0701ffff Sensor MainBrd SAS VRD has transitioned to non-recoverable. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 351 Table 44. System power faults (continued) Boot Potential defective Corresponding Corresponding IMM code Message component IMM Event ID log message 3_3V_PGOOD System Board 80070603-0701ffff Sensor System VRD has transitioned to non-recoverable. ENET_1_5VAUX_PGOOD System Board 80070603-0701ffff Sensor MainBrd ENET VRD has transitioned to non-recoverable.
  • Page 352 Sensor CPU4 VRD has transitioned to non-recoverable. ENET_1_2VAUX_PGOOD System Board 80070603-0701ffff Sensor MainBrd ENET VRD has transitioned to non-recoverable. FPGA_CPU1_VTTAUX_PGOOD System Board 80070603-0701ffff Sensor MainBrd VRD has transitioned to non-recoverable. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 353: Appendix B. Dsa Diagnostic Test Results

    Latest level of BMC/IMM 405-001-000 BRCM:TestMIIRegisters Test Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM © Copyright IBM Corp. 2013...
  • Page 354 BRCM:TestInterrupt Test Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 355 BRCM:TestLoopbackMAC Test Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 405-006-000 BRCM:TestLoopbackPhysical Test Passed Explanation: The test passed. Severity: Event...
  • Page 356 Explanation: The EEPROM test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 357 Explanation: The internal memory test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 405-804-000 BRCM:TestInterrupt Test Aborted Explanation: The interrupt test was canceled.
  • Page 358 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 359 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 405-902-000 BRCM:TestEEPROM Test Failed Explanation: A failure was detected while testing non-volatile RAM.
  • Page 360 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 361 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 405-906-000 BRCM:TestLoopbackPhysical Test Failed Explanation: A failure was detected during the loopback test at the physical layer.

  • Page 362: Dsa Brocade Test Results

    Brocade:MemoryTest Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 363 Brocade:ExternalLoopbackTest Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 218-002-000 Brocade:SerdesLoopbackTest Passed Explanation: The test passed. Severity: Event Serviceable: No...
  • Page 364 Brocade:InternalLoopbackTest Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 365 Brocade:MemoryTest Aborted Explanation: The test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 218-801-000 Brocade:ExternalLoopbackTest Aborted Explanation: The test was canceled. Severity: Warning...
  • Page 366 Brocade:SerdesEthLoopbackTest Aborted Explanation: The test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 367 User response: Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website Latest level of DSA...
  • Page 368 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 369 1. Check or replace SFP/cable. 2. Rerun the test. 3. Verify whether the firmware is at proper level. 4. Rerun the test. 5. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website Latest level of DSA...

  • Page 370: Dsa Checkpoint Panel Test Results

    2. Verify that the Baseboard Management Controller (BMC) is working. 3. Run the test again. 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 371: Dsa Cpu Stress Test Results

    180-901-000 • 089-000-000 Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 180-901-000 Check-point Panel Test Failed Explanation: Check-point Panel Test Failed. Operator reported incorrect display. Severity: Error Serviceable: Yes Recoverable: No Automatically notify Support: No User response: Complete the following steps: 1.
  • Page 372 4. Check system firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. The latest level firmware for this component can be found in reference to this system type at the IBM Support website. 5. Run the test again.
  • Page 373 Explanation: CPU Stress Test Aborted. Memory size is insufficient to run the test. At least 1GB is required. Severity: Warning Serviceable: Yes Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 089-804-000 CPU Stress Test Aborted Explanation: CPU Stress Test Aborted. User pressed Ctrl-C.

  • Page 374: Dsa Emulex Adapter Test Results

    ELXUCNA: ELXUCNA: NIC LED(Beacon)Test Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 375 Explanation: Loopback testing at the MAC layer was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 516-801-000 ELXUCNA: NIC PHY LoopBackTest Aborted Explanation: Loopback testing at the physical layer was canceled.
  • Page 376 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 377: Dsa Exa Port Ping Test Results

    3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM DSA EXA port ping test results The following messages are generated when you run the EXA port ping test.
  • Page 378 3. Make sure that DSA and BIOS/uEFI are at the latest level. 4. If the problem remains, contact your technical-service representative. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 379: Dsa Hard Drive Test Results

    3. Check scalability cables for loose connections. 4. Replace the scalability cable(s) for specified port(s). 5. If the problem remains, contact your technical-service representative. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM DSA hard drive test results The following messages are generated when you run the hard drive test.
  • Page 380 3. Verify the firmware is at the latest level. 4. Rerun the test. 5. If the problem remains, contact your technical-support representative. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 381: Dsa Intel Network Test Results

    IANet:Registers Test Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 406-001-000 IANet:EEPROM Test Passed Explanation: The test passed. Severity: Event...
  • Page 382 IANet:Registers Test Aborted Explanation: Registers test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 383 IANet:EEPROM Test Aborted Explanation: EEPROM test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 406-802-000 IANet:FIFO Test Aborted Explanation: FIFO test was canceled. Severity: Warning...
  • Page 384 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 385 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 406-903-000 IANet:Interrupts Test Failed Explanation: A failure was detected during the Interrupt test.

  • Page 386: Dsa Lsi Hard Drive Test Results

    LSIESG:DiskDefaultDiagnostic Test Passed Explanation: The test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 387: Dsa Mellanox Adapter Test Results

    1. Check cable connections. 2. Rerun the test. 3. Verify whether the firmware is at the latest level. 4. Rerun the test. 5. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website Latest level of DSA...
  • Page 388 MLNX:MLNX_DiagnosticTestEthernetPort Test Aborted Explanation: Port Test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 389 MLNX:MLNX_DiagnosticTestIBPort Test Aborted Explanation: Port Test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 408-900-000 MLNX:MLNX_DiagnosticTestEthernetPort Test Failed Explanation: Port Test Failed. Severity: Error...

  • Page 390: Dsa Memory Isolation Test Results

    Explanation: Quick/Full Memory Test CPU 2 Passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 391 Explanation: Quick/Full Memory Test CPU 3 Passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 201-000-004 Standalone Memory Test Passed Explanation: Quick/Full Memory Test CPU 4 Passed.
  • Page 392 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 393 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 394 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 395 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 396 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 397 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 398 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 399 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 400 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 401 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 402 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 403 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 404 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 405 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 406 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 407 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 408 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 409 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 410 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 411 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 412 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 413 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 414 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 415 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 416 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 417 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 418 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 419 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 420 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 421 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 422 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 423 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 424 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 425 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 426 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 427 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 428 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 429 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 430 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 431 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 432 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 433 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 434 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 435 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 436 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 437 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 438 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 439 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 440 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 441 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 442 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 443 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 444 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 445 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 446 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 447 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 448 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 449 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 450 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 451 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 452 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 453 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 454 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 455 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 456 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 457 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 458 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 459 6. Make sure that all DIMMs are enabled in the Configuration/Setup Utility program. 7. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 201-901-002 Standalone Memory Test Failed Explanation: Memory Diagnostics Test Failed.

  • Page 460: Dsa Memory Stress Test Results

    MemStr Test Passed Explanation: Test Passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 461 6. Run the memory diagnostic to identify the specific failing DIMM. 7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 202-802-000 MemStr Test Aborted Explanation: Memory size is insufficient to run the test.
  • Page 462 8. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 463: Dsa Nvidia Gpu Test Results

    6. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM DSA Nvidia GPU test results The following messages are generated when you run the Nvidia GPU test.
  • Page 464 Explanation: Nvidia GPU Matrix test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 465 Explanation: Nvidia GPU Binomial test passed. Severity: Event Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 409-800-000 NVIDIA User Diagnostic Test Aborted Explanation: NVIDIA User Diagnostic test was canceled.
  • Page 466 Explanation: Nvidia GPU Binomial test was canceled. Severity: Warning Serviceable: No Recoverable: No Automatically notify Support: No Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 467 4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of system issues can cause diagnostic failure. 5. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website...
  • Page 468 4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of system issues can cause diagnostic failure. 5. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 469: Dsa Optical Drive Test Results

    4. Rerun the diagnostics, using the same GPU, on system that is known to be working. A variety of system issues can cause diagnostic failure. 5. If the problem remains, contact your IBM technical-support representative. Related Links: IBM Support Website...
  • Page 470 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 471 1. Wait for the system activity to cease 2. Run the test again 3. Turn off and restart the system. 4. Run the test again. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 215-804-000 Optical Drive Test Aborted Explanation: Optical Drive Test Aborted.
  • Page 472 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 473: Dsa System Management Test Results

    5. Run the test again. 6. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM DSA system management test results The following messages are generated when you run the system management test.
  • Page 474 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 475 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 476 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 477 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 478 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 479 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 480 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 481 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM...
  • Page 482 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 483 3. Run the test again. 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 166-904-001 IMM I2C Test Failed Explanation: IMM Indicates failure in LED bus (BUS 3).
  • Page 484 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 485 3. Run the test again. 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 166-908-001 IMM I2C Test Failed Explanation: IMM Indicates failure in DASD bus (BUS 7).

  • Page 486: Dsa Tape Drive Test Results

    7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 487 4. Rerun the test after upgrading to the latest firmware level. 5. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 264-903-000 Tape Test Failed Explanation: Tape Test Failed.
  • Page 488 7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 489 8. Run the test again. 9. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM 264-907-000 Tape Test Failed Explanation: An error was found in the block address somewhere.
  • Page 490 1. Make sure that medium is present. 2. Clean the tape drive using the appropriate cleaning media and install new media. Related Links: IBM Support Website Latest level of DSA Latest level of BMC/IMM System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 491: Appendix C. Uefi/Post Error Codes

    Perform the steps in the order shown until the problem is solved. After you perform all of the actions that are described in this field, if you cannot solve the problem, contact IBM Support. The following is the list of the UEFI/POST error codes and suggested actions to correct the detected problems.
  • Page 492 See the section entitled, "Installing a microprocessor and heat sink" for more information. Check the IBM support site for any service bulletins or firmware updates that apply to this processor error. Replace one of the mismatching processors. While replacing the processor, inspect the processor socket and replace the system board if the processor socket is damaged.
  • Page 493 Severity: Info User response: Complete the following steps: Check the IBM ServerProven Web site to validate that the processor is a valid option for this system. If not, remove the processor and install one that is a valid option. Verify that matching processors are installed in the correct population sequence, according to the product documentation for the system.
  • Page 494 See the section entitled, "Installing the microprocessor and heat sink" for more information. Check the IBM support site for service bulletins or firmware updates that apply to this processor error. Replace the processor. While replacing the processor, inspect the processor socket and replace the system board if the processor socket is damaged.
  • Page 495 See the section entitled, "Installing the microprocessor and heat sink" for more information. Check the IBM support site for service bulletins or firmware updates that apply to this processor error. Replace the processor. While replacing the processor, inspect the processor socket and replace the system board if the processor socket is damaged.
  • Page 496 Check the IBM support site for any service bulletin or firmware updates that apply to this error. It might be necessary to disable unused option ROMs from the UEFI F1 Setup, from the ASU, or by using the adapter manufacturer utilities so that adapter firmware can be updated.
  • Page 497 I.3808004 • I.3818003 I.3808004 [I.3808004] The IMM System Event log (SEL) is full. Explanation: The System Event Log is Full Severity: Info User response: Complete the following steps: Use the IMM Web Interface to clear event log. If IMM communication is unavailable, use the Setup utility to access the System Event Logs Menu and choose Clear System Event Log.
  • Page 498 F1 Setup -> System Settings -> Devices and I/O Ports -> PCIe Gen1/Gen2/Gen3 Speed Selection, or by using the ASU Utility. Check IBM support site for any device drivers, firmware updates, or other information that applies to this error. Load new device drivers and install any required firmware updates.
  • Page 499 F1 Setup -> System Settings -> Devices and I/O Ports -> PCIe Gen1/Gen2/Gen3 Speed Selection, or by using the ASU Utility. Check IBM support site for any device drivers, firmware updates, or other information that applies to this error. Load new device drivers and install any required firmware updates.
  • Page 500 Then remove the CMOS battery for 30 seconds to clear the CMOS contents. Verify that the system boots. Then, re-install options one at a time to locate the problem. Check IBM support site for an applicable service bulletin or firmware update that applies to this error. Update the UEFI firmware.
  • Page 501 Explanation: System Configuration Restored to Defaults Severity: Error User response: Check the IBM support site for any service bulletins or firmware updates that apply to this error. S.3818004 [S.3818004] The CRTM flash driver could not successfully flash the staging area. A failure occurred.
  • Page 502 If problem re-occurs on the same DIMM connector, replace the other DIMMs on the same memory channel. Check the IBM support site for service bulletins or firmware updates that apply to this memory error. If problem re-occurs on the same DIMM connector, inspect connector for damage. If damage is found, replace the system board.
  • Page 503 DIMM to a different memory channel, replace that DIMM. Check the IBM support site for service bulletins or firmware updates that apply to this memory error. If problem stays with the original DIMM connector, re-inspect the DIMM connector for foreign material and remove any foreign material that is found.
  • Page 504 User response: Complete the following steps: Check the log for a events related to an associated PCIe device and resolve those issues. Check the IBM support site for service bulletins or firmware updates that apply to this error for the system or adapter.
  • Page 505 Use F1 Setup to reset date and time. If problem returns after a system reset, replace the CMOS battery. If problem persists, check the IBM support site for an any service bulletins or firmware updates that apply to this error.
  • Page 506 Explanation: A driver reported 'Invalid Health Status' Severity: Warning User response: Complete the following steps: Make appropriate controller configuration changes and reboot the system. If problem persists, update the controller's firmware or replace the controller. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 507 Severity: Warning User response: Complete the following steps: Recycle AC power. This will reboot the system. Check IBM support site for an any service bulletins or firmware updates that apply to this error. Update the IMM Firmware. Update the UEFI Firmware.
  • Page 508 Check the IBM support site for service bulletins or firmware updates that apply to this memory error. If the problem persists, replace the affected DIMM (based on the light path LEDs or event log entry) at the next scheduled maintenance opportunity.
  • Page 509 User response: Complete the following steps: If the system was recently installed, moved, or serviced, make sure that the battery is properly seated. Check the IBM support site for service bulletins or firmware updates that apply to this error. Replace the CMOS battery.
  • Page 510 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 511: Appendix D. Integrated Management Module Ii (Imm2) Error Messages

    System: The event is the result of a system error or a configuration change. device is the specific device in the server that caused the event to be generated. Serviceable Whether user action is required to correct the problem. © Copyright IBM Corp. 2013...

  • Page 512: Imm Events That Automatically Notify Support

    ™ If this field is set to Yes, and you have enabled Electronic Service Agent (ESA), IBM Support will be notified automatically if the event is generated. While you wait for IBM Support to call, you can perform the recommended actions for the event.
  • Page 513 Table 46. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f0021-0b02ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. 806f0021-0b03ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. 806f0021-0b04ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. 806f0021-0b05ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName].
  • Page 514 806f010d-041cffff The [NumericSensorElementName] has been disabled due to a detected fault. 806f010d-041dffff The [NumericSensorElementName] has been disabled due to a detected fault. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 515 Table 46. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f010d-041effff The [NumericSensorElementName] has been disabled due to a detected fault. 806f010d-041fffff The [NumericSensorElementName] has been disabled due to a detected fault. 806f011b-0701ffff The connector [PhysicalConnectorElementName] has encountered a configuration error.
  • Page 516 Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-0417ffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-0418ffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-0419ffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 517 Table 46. Events that automatically notify Support (continued) Automatically Notify Event ID Message String Support 806f020d-041affff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-041bffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-041cffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. 806f020d-041dffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName].
  • Page 518 An Uncorrectable Bus Error has occurred on bus [SensorElementName]. 806f0813-2582ffff An Uncorrectable Bus Error has occurred on bus [SensorElementName]. 806f0813-2583ffff An Uncorrectable Bus Error has occurred on bus [SensorElementName]. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 519 40000001-00000000 • 40000003-00000000 40000001-00000000 Management Controller [arg1] Network Initialization Complete. Explanation: The IMM network subsystem initialization has completed. May also be shown as 4000000100000000 or 0x4000000100000000 Severity: Info Alert Category: System - IMM Network event Serviceable: No CIM Information: Prefix: IMM and ID: 0001 SNMP Trap ID: 37 Automatically notify Support: No User response: Information only;...
  • Page 520 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0006 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 521 40000007-00000000 • 40000009-00000000 40000007-00000000 Ethernet interface [arg1] by user [arg2]. Explanation: The specified user has enabled or disabled the Ethernet interface. May also be shown as 4000000700000000 or 0x4000000700000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0007 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 522 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0012 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 523 4000000d-00000000 • 4000000f-00000000 4000000d-00000000 DHCP[[arg1]] failure, no IP address assigned. Explanation: A DHCP server has failed to assign an IP address to the IMM. May also be shown as 4000000d00000000 or 0x4000000d00000000 Severity: Warning Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0013 SNMP Trap ID: Automatically notify Support: No User response: Complete the following steps until the problem is solved:...
  • Page 524 CIM Information: Prefix: IMM and ID: 0018 SNMP Trap ID: 30 Automatically notify Support: No User response: Make sure that the correct login ID and password are being used. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 525 40000013-00000000 • 40000015-00000000 40000013-00000000 Remote access attempt failed. Invalid userid or password received. Userid is [arg1] from TELNET client at IP address [arg2]. Explanation: A user has attempted to log in from a Telnet session by using an invalid login ID or password. May also be shown as 4000001300000000 or 0x4000001300000000 Severity: Info Alert Category: System - Remote Login...
  • Page 526 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0024 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 527 40000019-00000000 • 4000001b-00000000 40000019-00000000 LAN: Ethernet[[arg1]] interface is now active. Explanation: The IMM Ethernet interface has been enabled. May also be shown as 4000001900000000 or 0x4000001900000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0025 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 528 6. Update the IMM firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 529 4000001e-00000000 • 40000020-00000000 4000001e-00000000 Running the backup Management Controller [arg1] main application. Explanation: The IMM was unable to run the primary IMM image and has resorted to running the backup image. May also be shown as 4000001e00000000 or 0x4000001e00000000 Severity: Warning Alert Category: System - other Serviceable: No CIM Information: Prefix: IMM and ID: 0030...
  • Page 530 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0035 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 531 40000024-00000000 • 40000026-00000000 40000024-00000000 Flash of [arg1] from [arg2] failed for user [arg3]. Explanation: The specified firmware has not been updated. May also be shown as 4000002400000000 or 0x4000002400000000 Severity: Info Alert Category: System - other Serviceable: No CIM Information: Prefix: IMM and ID: 0036 SNMP Trap ID: 22 Automatically notify Support: No User response: Information only;...
  • Page 532 User response: Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2. Have the system administrator reset the login ID or password. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 533 4000002a-00000000 • 4000002c-00000000 4000002a-00000000 [arg1] firmware mismatch internal to system [arg2]. Please attempt to flash the [arg3] firmware. Explanation: A specific type of firmware mismatch has been detected. May also be shown as 4000002a00000000 or 0x4000002a00000000 Severity: Error Alert Category: System - Other Serviceable: No CIM Information: Prefix: IMM and ID: 0042 SNMP Trap ID: 22...
  • Page 534 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0047 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 535 40000030-00000000 • 40000032-00000000 40000030-00000000 IPv6 disabled by user [arg1] . Explanation: The specified user has disabled IPv6 support on the Integrated Management Module. May also be shown as 4000003000000000 or 0x4000003000000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0048 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 536 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0053 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 537 40000036-00000000 • 40000038-00000000 40000036-00000000 IPv6 stateless auto-configuration disabled by user [arg1]. Explanation: IPv6 stateless address auto-configuration has been disabled on the Integrated Management Module by the specified user. May also be shown as 4000003600000000 or 0x4000003600000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0054 SNMP Trap ID:...
  • Page 538 1. Make sure that the IMM network cable is connected. 2. Make sure that there is a DHCP6 server on the network that can assign an IP address to the IMM. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 539 4000003c-00000000 • 4000003e-00000000 4000003c-00000000 Platform Watchdog Timer expired for [arg1]. Explanation: IMM has detected an OS did not start in the expected amount of time. May also be shown as 4000003c00000000 or 0x4000003c00000000 Severity: Error Alert Category: System - Loader timeout Serviceable: No CIM Information: Prefix: IMM and ID: 0060 SNMP Trap ID: 26...
  • Page 540 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0065 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 541 40000042-00000000 • 40000044-00000000 40000042-00000000 CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3]. Explanation: The specified user has changed the CIM HTTPS port number. May also be shown as 4000004200000000 or 0x4000004200000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0066 SNMP Trap ID:...
  • Page 542 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0071 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 543 40000048-00000000 • 4000004a-00000000 40000048-00000000 Inventory data changed for device [arg1], new device data hash=[arg2], new master data hash=[arg3] . Explanation: Something has caused the physical inventory to change May also be shown as 4000004800000000 or 0x4000004800000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0072 SNMP Trap ID:...
  • Page 544 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0077 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 545 4000004e-00000000 • 40000050-00000000 4000004e-00000000 Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3], StopBits=[arg4], Parity=[arg5], SessionTerminateSequence=[arg6]. Explanation: A user configured the Serial Port mode May also be shown as 4000004e00000000 or 0x4000004e00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0078 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 546 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0083 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 547 40000054-00000000 • 40000056-00000000 40000054-00000000 Server [arg1] [arg2] cleared by user [arg3]. Explanation: A user cleared a Server Power Action. May also be shown as 4000005400000000 or 0x4000005400000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0084 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 548 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0089 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 549 4000005a-00000000 • 4000005c-00000000 4000005a-00000000 LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2], USB-LAN port=[arg3]. Explanation: A user configured USB-LAN port forwarding May also be shown as 4000005a00000000 or 0x4000005a00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0090 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 550 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0095 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 551 40000060-00000000 • 40000062-00000000 40000060-00000000 License key for [arg1] added by user [arg2]. Explanation: A Integrated Management Module license that allows access to the specified feature was added to the system. May also be shown as 4000006000000000 or 0x4000006000000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0096...
  • Page 552 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0101 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 553 40000066-00000000 • 40000068-00000000 40000066-00000000 User [arg1] password modified. Explanation: The password for the specified user account has been changed. May also be shown as 4000006600000000 or 0x4000006600000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0102 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 554 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0107 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 555 4000006c-00000000 • 4000006e-00000000 4000006c-00000000 SSH Client key removed from user [arg1]. Explanation: User removed an SSH Client key May also be shown as 4000006c00000000 or 0x4000006c00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0108 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 556 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0113 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 557 40000072-00000000 • 40000074-00000000 40000072-00000000 The minimum power cap value changed from [arg1] watts to [arg2] watts. Explanation: The minimum power cap value has been changed. May also be shown as 4000007200000000 or 0x4000007200000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0114 SNMP Trap ID: Automatically notify Support: No...
  • Page 558 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0119 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 559 40000078-00000000 • 4000007a-00000000 40000078-00000000 Power capping was deactivated by user [arg1]. Explanation: The power capping control has been enabled. May also be shown as 4000007800000000 or 0x4000007800000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0120 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 560 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0125 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 561 4000007e-00000000 • 40000080-00000000 4000007e-00000000 External throttling occurred. Explanation: External throttling has occurred. May also be shown as 4000007e00000000 or 0x4000007e00000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0126 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 562 CIM Information: Prefix: IMM and ID: 0132 SNMP Trap ID: 22 Automatically notify Support: No User response: Attempt to flash the IMM firmware to the same level on all nodes. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 563 May also be shown as 4000008700000000 or 0x4000008700000000 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0135 SNMP Trap ID: Automatically notify Support: Yes User response: IBM Support will address the problem. Appendix D. Integrated management module II (IMM2) error messages...
  • Page 564 Automatically notify Support: No User response: 1. Turn off the server and disconnect it from the power source. You must disconnect the server from ac power to reset the IMM. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 565 4000008b-00000000 • 80010202-0701ffff 2. After 45 seconds, reconnect the server to the power source and turn on the server. Retry the operation 4000008b-00000000 One or more of the Storage Management IP addresses has changed. Explanation: This message is for the use case where an IP address for the Storage Management has changed May also be shown as 4000008b00000000 or 0x4000008b00000000 Severity: Info Alert Category: System - IMM Network event...
  • Page 566 CIM Information: Prefix: PLAT and ID: 0480 SNMP Trap ID: 11 Automatically notify Support: No User response: Reseat the failing fan indicated by the lit LED on the fan. Replace Fan. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 567 80010204-1d03ffff • 80010204-1d05ffff 80010204-1d03ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. Explanation: IMM has detected the speed of Fan 3 (Fan 3A Tach or Fan 3B Tach) has gone low. May also be shown as 800102041d03ffff or 0x800102041d03ffff Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes...
  • Page 568 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 569 80010701-1402ffff • 80010701-1403ffff 80010701-1402ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. Explanation: IMM has detected that the temperature of a system board voltage regulator has risen above normal levels. May also be shown as 800107011402ffff or 0x800107011402ffff Severity: Warning Alert Category: Warning - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0490...
  • Page 570 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 571 80010701-1406ffff • 80010701-1407ffff 80010701-1406ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. Explanation: IMM has detected that the temperature of a system board voltage regulator has risen above normal levels. May also be shown as 800107011406ffff or 0x800107011406ffff Severity: Warning Alert Category: Warning - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0490...
  • Page 572 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 573 80010701-140affff • 80010701-140bffff 80010701-140affff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. Explanation: IMM has detected that the temperature of a microprocessor and memory expansion tray voltage regulator has risen above normal. May also be shown as 80010701140affff or 0x80010701140affff Severity: Warning Alert Category: Warning - Temperature Serviceable: Yes...
  • Page 574 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 575 80010701-2d01ffff • 80010901-1401ffff 80010701-2d01ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. Explanation: The PCH temperature has risen above normal. May also be shown as 800107012d01ffff or 0x800107012d01ffff Severity: Warning Alert Category: Warning - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0490 SNMP Trap ID: 12 Automatically notify Support: No User response:...
  • Page 576 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 577 80010901-1404ffff • 80010901-1405ffff 80010901-1404ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. Explanation: IMM has detected that the temperature of a system board voltage regulator has risen above the upper critical threshold. May also be shown as 800109011404ffff or 0x800109011404ffff Severity: Error Alert Category: Critical - Temperature Serviceable: Yes...
  • Page 578 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 579 80010901-1408ffff • 80010901-1409ffff 80010901-1408ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. Explanation: IMM has detected that the temperature of a microprocessor and memory expansion tray voltage regulator has risen above the upper critical threshold. May also be shown as 800109011408ffff or 0x800109011408ffff Severity: Error Alert Category: Critical - Temperature Serviceable: Yes...
  • Page 580 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 581 80010901-140cffff • 80010901-2701ffff 80010901-140cffff Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. Explanation: IMM has detected that the temperature of a microprocessor and memory expansion tray voltage regulator has risen above the upper critical threshold. May also be shown as 80010901140cffff or 0x80010901140cffff Severity: Error Alert Category: Critical - Temperature Serviceable: Yes...
  • Page 582 CIM Information: Prefix: PLAT and ID: 0498 SNMP Trap ID: 0 Automatically notify Support: No User response: 1. Check the IMM event log for any fan or cooling related issues. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 583 80010b01-1402ffff • 80010b01-1403ffff 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. 80010b01-1402ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted.
  • Page 584 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 585 80010b01-1406ffff • 80010b01-1407ffff 80010b01-1406ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. Explanation: The temperature for a system board voltage regulator has risen above its threshold. A hard shutdown has occurred. May also be shown as 80010b011406ffff or 0x80010b011406ffff Severity: Error Alert Category: Critical - Temperature Serviceable: Yes...
  • Page 586 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 587 80010b01-140affff • 80010b01-140bffff 80010b01-140affff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. Explanation: The temperature for a microprocessor and memory expansion tray voltage regulator has risen above its threshold. A hard shutdown has occurred. May also be shown as 80010b01140affff or 0x80010b01140affff Severity: Error Alert Category: Critical - Temperature Serviceable: Yes...
  • Page 588 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 589 80010b01-2d01ffff • 80030108-0a01ffff 80010b01-2d01ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. Explanation: The PCH temperature sensor has risen above its threshold. A hard shutdown has occurred. May also be shown as 80010b012d01ffff or 0x80010b012d01ffff Severity: Error Alert Category: Critical - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0498 SNMP Trap ID: 0...
  • Page 590 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 591 80070201-0302ffff • 80070201-0303ffff 80070201-0302ffff Sensor [SensorElementName] has transitioned to critical from a less severe state. Explanation: IMM has detected a CPU 2 temperature Sensor has transitioned to critical. May also be shown as 800702010302ffff or 0x800702010302ffff Severity: Error Alert Category: Critical - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0522 SNMP Trap ID: 0...
  • Page 592 Inspect the previously installed components for physical damage. If the node does not successfully power on or if this is not the first occurrence of this problem, (trained service technician only) replace the system board. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 593 80070204-2584ffff • 8007020f-2582ffff 80070204-2584ffff Sensor [SensorElementName] has transitioned to critical from a less severe state. Explanation: IMM has detected a Power Supply Fan (PS Fan Fault) has transitioned to critical. May also be shown as 800702042584ffff or 0x800702042584ffff Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0522...
  • Page 594 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 595 8007021b-0303ffff • 80070221-1f01ffff 8007021b-0303ffff Sensor [SensorElementName] has transitioned to critical from a less severe state. Explanation: IMM has detected a CPU 3 QPI Link Error. May also be shown as 8007021b0303ffff or 0x8007021b0303ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0522 SNMP Trap ID: 50...
  • Page 596 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 597 80070301-0301ffff • 80070301-0302ffff 80070301-0301ffff Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. Explanation: IMM has detected that the temperature for CPU 1 has transitioned to a non recoverable state. May also be shown as 800703010301ffff or 0x800703010301ffff Severity: Error Alert Category: Critical - Temperature Serviceable: Yes...
  • Page 598 (Trained service technician only) Make sure that the microprocessor 4 heat sink is installed correctly and the thermal material is correctly applied. 6. (Trained service technician only) Replace microprocessor 4. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 599 80070603-0701ffff 80070603-0701ffff Sensor [SensorElementName] has transitioned to non-recoverable. Explanation: IMM has detected Voltage Regulator Error. May also be shown as 800706030701ffff or 0x800706030701ffff Severity: Error Alert Category: Critical - Power Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0530 SNMP Trap ID: 4 Automatically notify Support: No User response: v CPU 1 VRD: Indicates a problem with either the voltage regulator for CPU1 or CPU 1 itself...
  • Page 600 Check the IMM Web event log. This event may be a symptom of an earlier error. Replace any newly installed options. Replace the power supplies. Replace the power interposer card if installed. Replace the system board. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 601 80070603-2B01ffff • 80070608-2584ffff 80070603-2B01ffff Sensor [SensorElementName] has transitioned to non-recoverable. Explanation: IMM has detected a voltage regulator error on the microprocessor and memory expansion tray. May also be shown as 800706032B01ffff or 0x800706032B01ffff Severity: Error Alert Category: Critical - Power Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0530 SNMP Trap ID: 4...
  • Page 602 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0536 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 603 800b0108-1381ffff • 800b010a-1e82ffff 800b0108-1381ffff Redundancy Lost for [RedundancySetElementName] has asserted. Explanation: Power Supply Redundancy has been lost. May also be shown as 800b01081381ffff or 0x800b01081381ffff Severity: Error Alert Category: Critical - Redundant Power Supply Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0802 SNMP Trap ID: 9 Automatically notify Support: No User response:...
  • Page 604 Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0802 SNMP Trap ID: 11 Automatically notify Support: No User response: Replace Fan 5 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 605 800b010a-1e86ffff • 800b0208-1381ffff 800b010a-1e86ffff Redundancy Lost for [RedundancySetElementName] has asserted. Explanation: Fan Redundancy has been lost. May also be shown as 800b010a1e86ffff or 0x800b010a1e86ffff Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0802 SNMP Trap ID: 11 Automatically notify Support: No User response: Replace Fan 6...
  • Page 606 Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0810 SNMP Trap ID: 11 Automatically notify Support: No User response: Replace Fan 1 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 607 800b050a-1e82ffff • 800b050a-1e84ffff 800b050a-1e82ffff Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. Explanation: Insufficient cooling provided by fan 2. May also be shown as 800b050a1e82ffff or 0x800b050a1e82ffff Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0810 SNMP Trap ID: 11 Automatically notify Support: No User response: Replace Fan2...
  • Page 608 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 609 806f0007-0301ffff • 806f0007-0303ffff 806f0007-0301ffff [ProcessorElementName] has Failed with IERR. Explanation: IMM has detected processor 1 failed - IERR condition. May also be shown as 806f00070301ffff or 0x806f00070301ffff Severity: Error Alert Category: Critical - CPU Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0042 SNMP Trap ID: 40 Automatically notify Support: No User response: This is a UEFI detected event.
  • Page 610 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0084 SNMP Trap ID: Automatically notify Support: No User response: Power Supply 2 :Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 611 806f0009-1381ffff • 806f000d-0401ffff 806f0009-1381ffff [PowerSupplyElementName] has been turned off. Explanation: IMM has detected that the system power has been turned off. May also be shown as 806f00091381ffff or 0x806f00091381ffff Severity: Info Alert Category: System - Power Off Serviceable: No CIM Information: Prefix: PLAT and ID: 0106 SNMP Trap ID: 23 Automatically notify Support: No User response: Host Power :Information only;...
  • Page 612 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 613 806f000d-0405ffff • 806f000d-0407ffff 806f000d-0405ffff The [NumericSensorElementName] has been added. Explanation: Hard drive 5 has been installed. May also be shown as 806f000d0405ffff or 0x806f000d0405ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 614 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 615 806f000d-040bffff • 806f000d-040dffff 806f000d-040bffff The [NumericSensorElementName] has been added. Explanation: Hard drive 11 has been installed. May also be shown as 806f000d040bffff or 0x806f000d040bffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 616 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 617 806f000d-0411ffff • 806f000d-0413ffff 806f000d-0411ffff The [NumericSensorElementName] has been added. Explanation: Hard drive 17 has been installed. May also be shown as 806f000d0411ffff or 0x806f000d0411ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 618 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 619 806f000d-0417ffff • 806f000d-0419ffff 806f000d-0417ffff The [NumericSensorElementName] has been added. Explanation: Hard drive 23 has been installed. May also be shown as 806f000d0417ffff or 0x806f000d0417ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 620 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 621 806f000d-041dffff • 806f000d-041fffff 806f000d-041dffff The [NumericSensorElementName] has been added. Explanation: Hard drive 29 has been installed. May also be shown as 806f000d041dffff or 0x806f000d041dffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 622 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 623 806f000f-220104xx • 806f000f-22010axx 806f000f-220104xx The System [ComputerSystemElementName]has encountered a motherboard failure. Explanation: IMM has detected a fatal motherboard error in the system. May also be shown as 806f000f220104xx or 0x806f000f220104xx Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0795 SNMP Trap ID: 50 Automatically notify Support: No User response: This is a UEFI detected event.
  • Page 624 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 625 806f000f-220201xx • 806f000f-220203xx 806f000f-220201xx The System [ComputerSystemElementName] has detected no memory in the system. Explanation: IMM has detected no memory in the system. May also be shown as 806f000f220201xx or 0x806f000f220201xx Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0794 SNMP Trap ID: 41 Automatically notify Support: No...
  • Page 626 User response: Sys Boot Status :This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 627 806f000f-22020bxx • 806f000f-2202ffff 806f000f-22020bxx Firmware BIOS (ROM) corruption was detected on system [ComputerSystemElementName] during POST. Explanation: Firmware BIOS (ROM) corruption was detected on the system during POST. May also be shown as 806f000f22020bxx or 0x806f000f22020bxx Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0850 SNMP Trap ID: 50...
  • Page 628 Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0330 SNMP Trap ID: 50 Automatically notify Support: Yes User response: Replace PCIe card System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 629 806f0021-0b03ffff • 806f0021-0b05ffff 806f0021-0b03ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Explanation: IIMM has detected a Fault in PCIe slot 3. May also be shown as 806f00210b03ffff or 0x806f00210b03ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0330 SNMP Trap ID: 50 Automatically notify Support: Yes User response: Replace PCIe card...
  • Page 630 Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0330 SNMP Trap ID: 50 Automatically notify Support: Yes User response: Replace PCIe card System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 631 806f0021-2201ffff • 806f0023-2101ffff 806f0021-2201ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Explanation: IMM has detected No Op ROM Space. May also be shown as 806f00212201ffff or 0x806f00212201ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0330 SNMP Trap ID: 50 Automatically notify Support: Yes User response: This is a UEFI detected event.
  • Page 632 5. (Trained service technician only) Make sure that the microprocessor 1 heat sink is installed correctly and the thermal material is correctly applied. 6. (Trained service technician only) Replace microprocessor 1. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 633 806f0107-0302ffff • 806f0107-0303ffff 806f0107-0302ffff An Over-Temperature Condition has been detected on [ProcessorElementName]. Explanation: The microprocessor 2 temperature has risen above the critical level, causing a hard shutdown of the node. May also be shown as 806f01070302ffff or 0x806f01070302ffff Severity: Error Alert Category: Critical - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0036...
  • Page 634 CIM Information: Prefix: PLAT and ID: 0086 SNMP Trap ID: 4 Automatically notify Support: Yes User response: Check the log for additional Power Supply Failure. Replace the Power Supply 2, if needed System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 635 Automatically notify Support: Yes User response: Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 636 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 637 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 638 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 639 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 640 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 641 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 642 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 643 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 644 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 645 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 646 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 647 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 648 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 649 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 650 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 651 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
  • Page 652 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 653 806f0207-0302ffff • 806f0207-0304ffff 806f0207-0302ffff CPU 2 has Failed with FRB1/BIST condition. Explanation: IMM has detected a Miroprocessor 2 Failed - FRB1/BIST condition. May also be shown as 806f02070302ffff or 0x806f02070302ffff Severity: Error Alert Category: Critical - CPU Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0044 SNMP Trap ID: 40 Automatically notify Support: Yes User response: This is a UEFI detected event.
  • Page 654 Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 655 806f020d-0402ffff • 806f020d-0404ffff 806f020d-0402ffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: Failure predicted (PFA) on the hard drive 2. May also be shown as 806f020d0402ffff or 0x806f020d0402ffff Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period.
  • Page 656 Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 657 806f020d-0408ffff • 806f020d-040affff 806f020d-0408ffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: Failure predicted (PFA) on the hard drive 8. May also be shown as 806f020d0408ffff or 0x806f020d0408ffff Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period.
  • Page 658 Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 659 806f020d-040effff • 806f020d-0410ffff 806f020d-040effff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: Failure predicted (PFA) on the hard drive 14. May also be shown as 806f020d040effff or 0x806f020d040effff Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period.
  • Page 660 Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 661 806f020d-0414ffff • 806f020d-0416ffff 806f020d-0414ffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: Failure predicted (PFA) on the hard drive 20. May also be shown as 806f020d0414ffff or 0x806f020d0414ffff Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period.
  • Page 662 Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 663 806f020d-041affff • 806f020d-041cffff 806f020d-041affff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: Failure predicted (PFA) on the hard drive 26. May also be shown as 806f020d041affff or 0x806f020d041affff Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period.
  • Page 664 Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 665 806f0223-2101ffff • 806f0308-0a02ffff 806f0223-2101ffff Powering off system [ComputerSystemElementName] initiated by [WatchdogElementName]. Explanation: The IPMI Watchdog Timer has expired. The system was powered off. May also be shown as 806f02232101ffff or 0x806f02232101ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0372 SNMP Trap ID: Automatically notify Support: No...
  • Page 666 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0374 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 667 806f040c-2581ffff • 806f0507-0302ffff 806f040c-2581ffff [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has detected that Memory has been Disabled. May also be shown as 806f040c2581ffff or 0x806f040c2581ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response: This is a UEFI detected event.
  • Page 668 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 669 806f050c-2581ffff • 806f050d-0401ffff 806f050c-2581ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has detected that the Memory Logging Limit has been Reached. May also be shown as 806f050c2581ffff or 0x806f050c2581ffff Severity: Warning Alert Category: Warning - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0144 SNMP Trap ID: 43...
  • Page 670 Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). v Replace the hard disk drive that is indicated by a lit status LED. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 671 806f050d-0405ffff • 806f050d-0407ffff 806f050d-0405ffff Array [ComputerSystemElementName] is in critical condition. Explanation: The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. May also be shown as 806f050d0405ffff or 0x806f050d0405ffff Severity: Error Alert Category: Critical - Hard Disk drive...
  • Page 672 Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). v Replace the hard disk drive that is indicated by a lit status LED. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 673 806f050d-040bffff • 806f050d-040dffff 806f050d-040bffff Array [ComputerSystemElementName] is in critical condition. Explanation: The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. May also be shown as 806f050d040bffff or 0x806f050d040bffff Severity: Error Alert Category: Critical - Hard Disk drive...
  • Page 674 Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). v Replace the hard disk drive that is indicated by a lit status LED. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 675 806f050d-0411ffff • 806f050d-0413ffff 806f050d-0411ffff Array [ComputerSystemElementName] is in critical condition. Explanation: The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. May also be shown as 806f050d0411ffff or 0x806f050d0411ffff Severity: Error Alert Category: Critical - Hard Disk drive...
  • Page 676 Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). v Replace the hard disk drive that is indicated by a lit status LED. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 677 806f050d-0417ffff • 806f050d-0419ffff 806f050d-0417ffff Array [ComputerSystemElementName] is in critical condition. Explanation: The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. May also be shown as 806f050d0417ffff or 0x806f050d0417ffff Severity: Error Alert Category: Critical - Hard Disk drive...
  • Page 678 Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). v Replace the hard disk drive that is indicated by a lit status LED. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 679 806f050d-041dffff • 806f050d-041fffff 806f050d-041dffff Array [ComputerSystemElementName] is in critical condition. Explanation: The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. May also be shown as 806f050d041dffff or 0x806f050d041dffff Severity: Error Alert Category: Critical - Hard Disk drive...
  • Page 680 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 681 806f0607-0303ffff • 806f0607-2583ffff 806f0607-0303ffff An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has asserted. Explanation: The UEFI has detected a configuration type issue with processor 3. May also be shown as 806f06070303ffff or 0x806f06070303ffff Severity: Error Alert Category: Critical - CPU Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0816 SNMP Trap ID: 40...
  • Page 682 Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). v Replace the hard disk drives that are indicated by a lit status LED. v Recreate the array. v Restore data from backup. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 683 806f060d-0402ffff • 806f060d-0403ffff 806f060d-0402ffff Array [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. May also be shown as 806f060d0402ffff or 0x806f060d0402ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 684 Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). v Replace the hard disk drives that are indicated by a lit status LED. v Recreate the array. v Restore data from backup. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 685 806f060d-0406ffff • 806f060d-0407ffff 806f060d-0406ffff Array [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. May also be shown as 806f060d0406ffff or 0x806f060d0406ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 686 Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). v Replace the hard disk drives that are indicated by a lit status LED. v Recreate the array. v Restore data from backup. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 687 806f060d-040affff • 806f060d-040bffff 806f060d-040affff Array [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. May also be shown as 806f060d040affff or 0x806f060d040affff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 688 Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). v Replace the hard disk drives that are indicated by a lit status LED. v Recreate the array. v Restore data from backup. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 689 806f060d-040effff • 806f060d-040fffff 806f060d-040effff Array [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. May also be shown as 806f060d040effff or 0x806f060d040effff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 690 Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). v Replace the hard disk drives that are indicated by a lit status LED. v Recreate the array. v Restore data from backup. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 691 806f060d-0412ffff • 806f060d-0413ffff 806f060d-0412ffff Array [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. May also be shown as 806f060d0412ffff or 0x806f060d0412ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 692 Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). v Replace the hard disk drives that are indicated by a lit status LED. v Recreate the array. v Restore data from backup. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 693 806f060d-0416ffff • 806f060d-0417ffff 806f060d-0416ffff Array [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. May also be shown as 806f060d0416ffff or 0x806f060d0416ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 694 Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). v Replace the hard disk drives that are indicated by a lit status LED. v Recreate the array. v Restore data from backup. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 695 806f060d-041affff • 806f060d-041bffff 806f060d-041affff Array [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. May also be shown as 806f060d041affff or 0x806f060d041affff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 696 Check IMM log for Predictive Fault (PFA) or other hard drive messages to help identify failing drive(s). v Replace the hard disk drives that are indicated by a lit status LED. v Recreate the array. v Restore data from backup. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 697 806f060d-041effff • 806f060d-041fffff 806f060d-041effff Array [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. May also be shown as 806f060d041effff or 0x806f060d041effff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 698 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 699 806f070c-25810003 • 806f070c-25810005 806f070c-25810003 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has detected that a Memory configuration error has occurred on DIMM 3 in Compute Book 1. May also be shown as 806f070c25810003 or 0x806f070c25810003 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41...
  • Page 700 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 701 806f070c-25810009 • 806f070c-2581000b 806f070c-25810009 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has detected that a Memory configuration error has occurred on DIMM 9 in Compute Book 1. May also be shown as 806f070c25810009 or 0x806f070c25810009 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41...
  • Page 702 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 703 806f070c-2581000f • 806f070c-25810011 806f070c-2581000f Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has detected that a Memory configuration error has occurred on DIMM 15 in Compute Book 1. May also be shown as 806f070c2581000f or 0x806f070c2581000f Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41...
  • Page 704 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 705 806f070c-25810015 • 806f070c-25810017 806f070c-25810015 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has detected that a Memory configuration error has occurred on DIMM 21 in Compute Book 1. May also be shown as 806f070c25810015 or 0x806f070c25810015 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41...
  • Page 706 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 707 806f070c-2581001b • 806f070c-2581001d 806f070c-2581001b Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has detected that a Memory configuration error has occurred on DIMM 27 in Compute Book 1. May also be shown as 806f070c2581001b or 0x806f070c2581001b Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41...
  • Page 708 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 709 806f070c-25810021 • 806f070c-25810023 806f070c-25810021 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has detected that a Memory configuration error has occurred on DIMM 33 in Compute Book 1. May also be shown as 806f070c25810021 or 0x806f070c25810021 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41...
  • Page 710 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 711 806f070c-25810027 • 806f070c-25810029 806f070c-25810027 Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has detected that a Memory configuration error has occurred on DIMM 39 in Compute Book 1. May also be shown as 806f070c25810027 or 0x806f070c25810027 Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41...
  • Page 712 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 713 806f070c-2581002d • 806f070c-2581002f 806f070c-2581002d Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has detected that a Memory configuration error has occurred on DIMM 45 in Compute Book 1. May also be shown as 806f070c2581002d or 0x806f070c2581002d Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0126 SNMP Trap ID: 41...
  • Page 714 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 715 806f070d-0401ffff • 806f070d-0403ffff 806f070d-0401ffff Rebuild in progress for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0401ffff or 0x806f070d0401ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No...
  • Page 716 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 717 806f070d-0407ffff • 806f070d-0409ffff 806f070d-0407ffff Rebuild in progress for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0407ffff or 0x806f070d0407ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No...
  • Page 718 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 719 806f070d-040dffff • 806f070d-040fffff 806f070d-040dffff Rebuild in progress for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild is in Progress. May also be shown as 806f070d040dffff or 0x806f070d040dffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No...
  • Page 720 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 721 806f070d-0413ffff • 806f070d-0415ffff 806f070d-0413ffff Rebuild in progress for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0413ffff or 0x806f070d0413ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No...
  • Page 722 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 723 806f070d-0419ffff • 806f070d-041bffff 806f070d-0419ffff Rebuild in progress for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0419ffff or 0x806f070d0419ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No...
  • Page 724 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 725 806f070d-041fffff • 806f0807-0302ffff 806f070d-041fffff Rebuild in progress for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild is in Progress. May also be shown as 806f070d041fffff or 0x806f070d041fffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No...
  • Page 726 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 727 806f0813-2581ffff • 806f0813-2583ffff 806f0813-2581ffff An Uncorrectable Bus Error has occurred on bus [SensorElementName]. Explanation: IMM has detected a Bus Uncorrectable Error. May also be shown as 806f08132581ffff or 0x806f08132581ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0240 SNMP Trap ID: 50 Automatically notify Support: Yes User response: This is a UEFI detected event.
  • Page 728 2. Make sure that the room temperature is within operating specifications. For a power condition: 1. If Power Supply Unit is rated 1400 Watt, Make sure it is connected to 220V AC input System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 729 806f0a07-0302ffff • 806f0a07-0303ffff 2. If using a 900 Watt rated power supply (connected at either 110V or 220 V ), may need to upgrade to a 1400 Watt rated power supply (connected at 220V). 806f0a07-0302ffff [ProcessorElementName] is operating in a Degraded State. Explanation: The processor 2 is being throttled due to thermal or power conditions.
  • Page 730 2. Make sure that the airflow at the front and rear of the chassis is not obstructed and that fillers are in place and correctly installed. 3. Make sure that the room temperature is within operating specifications. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 731 806f0a13-2401ffff • 81010002-2801ffff 806f0a13-2401ffff A Fatal Bus Error has occurred on bus [SensorElementName]. Explanation: IMM has detected a Bus Fatal Error. May also be shown as 806f0a132401ffff or 0x806f0a132401ffff Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0244 SNMP Trap ID: 50 Automatically notify Support: No User response: This is a UEFI detected event.
  • Page 732 Alert Category: Critical - Fan Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0481 SNMP Trap ID: 11 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 733 81010204-1d02ffff • 81010204-1d04ffff 81010204-1d02ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. Explanation: IMM has detected a Fan 2 (Fan 2A Tach, Fan 2B Tach) going low has deasserted. May also be shown as 810102041d02ffff or 0x810102041d02ffff Severity: Info Alert Category: Critical - Fan Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0481...
  • Page 734 Alert Category: Warning - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0491 SNMP Trap ID: 12 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 735 81010701-1401ffff • 81010701-1403ffff 81010701-1401ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. Explanation: IMM has detected that a system board voltage regulator temperature has returned to the normal range. May also be shown as 810107011401ffff or 0x810107011401ffff Severity: Info Alert Category: Warning - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0491...
  • Page 736 Alert Category: Warning - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0491 SNMP Trap ID: 12 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 737 81010701-1407ffff • 81010701-1409ffff 81010701-1407ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. Explanation: IMM has detected that a microprocessor and memory expansion tray voltage regulator temperature has returned to the normal range. May also be shown as 810107011407ffff or 0x810107011407ffff Severity: Info Alert Category: Warning - Temperature Serviceable: No...
  • Page 738 Alert Category: Warning - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0491 SNMP Trap ID: 12 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 739 81010701-2701ffff • 81010901-1401ffff 81010701-2701ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. Explanation: IMM has detected that the ambient temperature has returned to a normal range. May also be shown as 810107012701ffff or 0x810107012701ffff Severity: Info Alert Category: Warning - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0491 SNMP Trap ID: 12...
  • Page 740 Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0495 SNMP Trap ID: 0 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 741 81010901-1405ffff • 81010901-1407ffff 81010901-1405ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. Explanation: IMM has detected that a system board voltage regulator temperature has returned to the normal range. May also be shown as 810109011405ffff or 0x810109011405ffff Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0495...
  • Page 742 Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0495 SNMP Trap ID: 0 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 743 81010901-140bffff • 81010901-2701ffff 81010901-140bffff Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. Explanation: IMM has detected that a microprocessor and memory expansion tray voltage regulator temperature has returned to the normal range. May also be shown as 81010901140bffff or 0x81010901140bffff Severity: Info Alert Category: Critical - Temperature Serviceable: No...
  • Page 744 Serviceable: No CIM Information: Prefix: PLAT and ID: 0499 SNMP Trap ID: 0 Automatically notify Support: No User response: Planar VR1 Temp : Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 745 81010b01-1402ffff • 81010b01-1404ffff 81010b01-1402ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. Explanation: IMM has detected that a system board voltage regulator temperature has returned to the normal range. May also be shown as 81010b011402ffff or 0x81010b011402ffff Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0499...
  • Page 746 Serviceable: No CIM Information: Prefix: PLAT and ID: 0499 SNMP Trap ID: 0 Automatically notify Support: No User response: Mezz VR1 Temp : Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 747 81010b01-1408ffff • 81010b01-140affff 81010b01-1408ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. Explanation: IMM has detected that a microprocessor and memory expansion tray voltage regulator temperature has returned to the normal range. May also be shown as 81010b011408ffff or 0x81010b011408ffff Severity: Info Alert Category: Critical - Temperature Serviceable: No...
  • Page 748 Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0499 SNMP Trap ID: 0 Automatically notify Support: No User response: Ambient Temp :Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 749 81010b01-2d01ffff • 81030108-0a01ffff 81010b01-2d01ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. Explanation: IMM has detected that the PCH temperature has returned to a normal range. May also be shown as 81010b012d01ffff or 0x81010b012d01ffff Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0499 SNMP Trap ID: 0...
  • Page 750 Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0523 SNMP Trap ID: 0 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 751 81070201-0302ffff • 81070201-0304ffff 81070201-0302ffff Sensor [SensorElementName] has transitioned to a less severe state from critical. Explanation: IMM has detected a CPU 2 Overtemp Sensor transition to less severe from critical. May also be shown as 810702010302ffff or 0x810702010302ffff Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0523...
  • Page 752 Alert Category: Critical - Power Serviceable: No CIM Information: Prefix: PLAT and ID: 0523 SNMP Trap ID: 4 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 753 8107020f-2582ffff • 8107021b-0301ffff 8107020f-2582ffff Sensor [SensorElementName] has transitioned to a less severe state from critical. Explanation: IMM has detected that the "No I/O Resources" sensor has transitioned to a less severe state. May also be shown as 8107020f2582ffff or 0x8107020f2582ffff Severity: Info Alert Category: Critical - Other Serviceable: No...
  • Page 754 Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0523 SNMP Trap ID: 50 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 755 81070221-1f01ffff • 81070221-1f03ffff 81070221-1f01ffff Sensor [SensorElementName] has transitioned to a less severe state from critical. Explanation: IMM has detected that CPU 1 has recovered from a QPI Link Error. May also be shown as 810702211f01ffff or 0x810702211f01ffff Severity: Info Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0523 SNMP Trap ID: 50...
  • Page 756 Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0525 SNMP Trap ID: 0 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 757 81070301-0303ffff • 81070608-2584ffff 81070301-0303ffff Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. Explanation: The microprocessor 3 temperature has returned to below its specified threshold. May also be shown as 810703010303ffff or 0x810703010303ffff Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0525 SNMP Trap ID: 0...
  • Page 758 Alert Category: Critical - Redundant Power Supply Serviceable: No CIM Information: Prefix: PLAT and ID: 0803 SNMP Trap ID: 9 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 759 810b010a-1e81ffff • 810b010a-1e83ffff 810b010a-1e81ffff Redundancy Lost for [RedundancySetElementName] has deasserted. Explanation: Fan 1 redundancy has been regained. May also be shown as 810b010a1e81ffff or 0x810b010a1e81ffff Severity: Info Alert Category: Critical - Fan Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0803 SNMP Trap ID: 11 Automatically notify Support: No User response: Information only;...
  • Page 760 Alert Category: Critical - Fan Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0803 SNMP Trap ID: 11 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 761 810b010c-2581ffff • 810b0308-1381ffff 810b010c-2581ffff Redundancy Lost for [RedundancySetElementName] has deasserted. Explanation: Memory component group has regained its redundancy May also be shown as 810b010c2581ffff or 0x810b010c2581ffff Severity: Info Alert Category: Critical - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0803 SNMP Trap ID: 41 Automatically notify Support: No User response: This is a UEFI detected event.
  • Page 762 Alert Category: Critical - Redundant Power Supply Serviceable: No CIM Information: Prefix: PLAT and ID: 0811 SNMP Trap ID: 9 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 763 810b0509-0a01ffff • 810b050a-1e82ffff 810b0509-0a01ffff Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. Explanation: Power unit has regained its redundancy. May also be shown as 810b05090a01ffff or 0x810b05090a01ffff Severity: Info Alert Category: Critical - Redundant Power Supply Serviceable: No CIM Information: Prefix: PLAT and ID: 0811 SNMP Trap ID: 9 Automatically notify Support: No User response: Information only;...
  • Page 764 Alert Category: Critical - Fan Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0811 SNMP Trap ID: 11 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 765 810b050a-1e86ffff • 816f0007-0301ffff 810b050a-1e86ffff Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. Explanation: Fan 6 has regained its redundancy. May also be shown as 810b050a1e86ffff or 0x810b050a1e86ffff Severity: Info Alert Category: Critical - Fan Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0811 SNMP Trap ID: 11 Automatically notify Support: No User response: Information only;...
  • Page 766 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 767 816f0008-0a01ffff • 816f0009-1381ffff 816f0008-0a01ffff [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName]. Explanation: IMM has detected that Power Supply 1 has been removed. May also be shown as 816f00080a01ffff or 0x816f00080a01ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0085 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 768 Automatically notify Support: No User response: v If drive was intentionally removed, no action required. v Make sure that the drive properly seated. v If drive is properly seated, replace the drive. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 769 816f000d-0402ffff • 816f000d-0403ffff 816f000d-0402ffff The [NumericSensorElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 2 is no longer detected. If hard drive is absent from drive bay a filler is required. May also be shown as 816f000d0402ffff or 0x816f000d0402ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 770 Automatically notify Support: No User response: v If drive was intentionally removed, no action required. v Make sure that the drive properly seated. v If drive is properly seated, replace the drive. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 771 816f000d-0406ffff • 816f000d-0407ffff 816f000d-0406ffff The [NumericSensorElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 6 is no longer detected. If hard drive is absent from drive bay a filler is required. May also be shown as 816f000d0406ffff or 0x816f000d0406ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 772 Automatically notify Support: No User response: v If drive was intentionally removed, no action required. v Make sure that the drive properly seated. v If drive is properly seated, replace the drive. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 773 816f000d-040affff • 816f000d-040bffff 816f000d-040affff The [NumericSensorElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 10 is no longer detected. If hard drive is absent from drive bay a filler is required. May also be shown as 816f000d040affff or 0x816f000d040affff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 774 Automatically notify Support: No User response: v If drive was intentionally removed, no action required. v Make sure that the drive properly seated. v If drive is properly seated, replace the drive. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 775 816f000d-040effff • 816f000d-040fffff 816f000d-040effff The [NumericSensorElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 14 is no longer detected. If hard drive is absent from drive bay a filler is required. May also be shown as 816f000d040effff or 0x816f000d040effff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 776 Automatically notify Support: No User response: v If drive was intentionally removed, no action required. v Make sure that the drive properly seated. v If drive is properly seated, replace the drive. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 777 816f000d-0412ffff • 816f000d-0413ffff 816f000d-0412ffff The [NumericSensorElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 18 is no longer detected. If hard drive is absent from drive bay a filler is required. May also be shown as 816f000d0412ffff or 0x816f000d0412ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 778 Automatically notify Support: No User response: v If drive was intentionally removed, no action required. v Make sure that the drive properly seated. v If drive is properly seated, replace the drive. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 779 816f000d-0416ffff • 816f000d-0417ffff 816f000d-0416ffff The [NumericSensorElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 22 is no longer detected. If hard drive is absent from drive bay a filler is required. May also be shown as 816f000d0416ffff or 0x816f000d0416ffff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 780 Automatically notify Support: No User response: v If drive was intentionally removed, no action required. v Make sure that the drive properly seated. v If drive is properly seated, replace the drive. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 781 816f000d-041affff • 816f000d-041bffff 816f000d-041affff The [NumericSensorElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 26 is no longer detected. If hard drive is absent from drive bay a filler is required. May also be shown as 816f000d041affff or 0x816f000d041affff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 782 Automatically notify Support: No User response: v If drive was intentionally removed, no action required. v Make sure that the drive properly seated. v If drive is properly seated, replace the drive. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 783 816f000d-041effff • 816f000d-041fffff 816f000d-041effff The [NumericSensorElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 30 is no longer detected. If hard drive is absent from drive bay a filler is required. May also be shown as 816f000d041effff or 0x816f000d041effff Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
  • Page 784 Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0223 SNMP Trap ID: 50 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 785 816f0021-0b01ffff • 816f0021-0b03ffff 816f0021-0b01ffff Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. Explanation: IMM has detected a fault condition in PCIe slot 1 has been removed. May also be shown as 816f00210b01ffff or 0x816f00210b01ffff Severity: Info Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0331 SNMP Trap ID: 50...
  • Page 786 Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0331 SNMP Trap ID: 50 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 787 816f0021-0b07ffff • 816f0021-2201ffff 816f0021-0b07ffff Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. Explanation: IMM has detected a fault condition in PCIe slot 7 has been removed. May also be shown as 816f00210b07ffff or 0x816f00210b07ffff Severity: Info Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0331 SNMP Trap ID: 50...
  • Page 788 Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0037 SNMP Trap ID: 0 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 789 816f0107-0302ffff • 816f0107-0304ffff 816f0107-0302ffff An Over-Temperature Condition has been removed on [ProcessorElementName]. Explanation: The microprocessor 2 temperature has returned to below the critical level. May also be shown as 816f01070302ffff or 0x816f01070302ffff Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0037 SNMP Trap ID: 0 Automatically notify Support: No...
  • Page 790 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 791 816f010d-0400ffff • 816f010d-0402ffff 816f010d-0400ffff The [NumericSensorElementName] has been enabled. Explanation: The previously disabled drive 0 has been enabled. May also be shown as 816f010d0400ffff or 0x816f010d0400ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 792 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 793 816f010d-0406ffff • 816f010d-0408ffff 816f010d-0406ffff The [NumericSensorElementName] has been enabled. Explanation: The previously disabled drive 6 has been enabled. May also be shown as 816f010d0406ffff or 0x816f010d0406ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 794 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 795 816f010d-040cffff • 816f010d-040effff 816f010d-040cffff The [NumericSensorElementName] has been enabled. Explanation: The previously disabled drive 12 has been enabled. May also be shown as 816f010d040cffff or 0x816f010d040cffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 796 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 797 816f010d-0412ffff • 816f010d-0414ffff 816f010d-0412ffff The [NumericSensorElementName] has been enabled. Explanation: The previously disabled drive 18 has been enabled. May also be shown as 816f010d0412ffff or 0x816f010d0412ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 798 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 799 816f010d-0418ffff • 816f010d-041affff 816f010d-0418ffff The [NumericSensorElementName] has been enabled. Explanation: The previously disabled drive 24 has been enabled. May also be shown as 816f010d0418ffff or 0x816f010d0418ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 800 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 801 816f010d-041effff • 816f010f-2201ffff 816f010d-041effff The [NumericSensorElementName] has been enabled. Explanation: The previously disabled drive 30 has been enabled. May also be shown as 816f010d041effff or 0x816f010d041effff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 802 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 803 816f0207-0302ffff • 816f0207-0304ffff 816f0207-0302ffff [ProcessorElementName] has Recovered from FRB1/BIST condition. Explanation: IMM has detected that Processor 2 has recovered from a FRB1/BIST condition. May also be shown as 816f02070302ffff or 0x816f02070302ffff Severity: Info Alert Category: Critical - CPU Serviceable: No CIM Information: Prefix: PLAT and ID: 0045 SNMP Trap ID: 40 Automatically notify Support: No...
  • Page 804 Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 805 816f020d-0402ffff • 816f020d-0404ffff 816f020d-0402ffff Failure no longer Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: The predicted failure for Drive 2 no longer exists. May also be shown as 816f020d0402ffff or 0x816f020d0402ffff Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No...
  • Page 806 Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 807 816f020d-0408ffff • 816f020d-040affff 816f020d-0408ffff Failure no longer Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: The predicted failure for Drive 8 no longer exists. May also be shown as 816f020d0408ffff or 0x816f020d0408ffff Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No...
  • Page 808 Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 809 816f020d-040effff • 816f020d-0410ffff 816f020d-040effff Failure no longer Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: The predicted failure for Drive 14 no longer exists. May also be shown as 816f020d040effff or 0x816f020d040effff Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No...
  • Page 810 Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 811 816f020d-0414ffff • 816f020d-0416ffff 816f020d-0414ffff Failure no longer Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: The predicted failure for Drive 20 no longer exists. May also be shown as 816f020d0414ffff or 0x816f020d0414ffff Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No...
  • Page 812 Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 813 816f020d-041affff • 816f020d-041cffff 816f020d-041affff Failure no longer Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: The predicted failure for Drive 26 no longer exists. May also be shown as 816f020d041affff or 0x816f020d041affff Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No...
  • Page 814 Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 815 816f0308-0a01ffff • 816f030c-2581ffff 816f0308-0a01ffff [PowerSupplyElementName] has returned to a Normal Input State. Explanation: IMM has detected that the input power for Power Supply 1 has returned to normal. May also be shown as 816f03080a01ffff or 0x816f03080a01ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0099 SNMP Trap ID:...
  • Page 816 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 817 816f0507-0302ffff • 816f0507-0304ffff 816f0507-0302ffff [ProcessorElementName] has Recovered from a Configuration Mismatch. Explanation: Processor 2 has Recovered from a Processor Configuration Mismatch. May also be shown as 816f05070302ffff or 0x816f05070302ffff Severity: Info Alert Category: Critical - CPU Serviceable: No CIM Information: Prefix: PLAT and ID: 0063 SNMP Trap ID: 40 Automatically notify Support: No User response: This is a UEFI detected event.
  • Page 818 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 819 816f050d-0401ffff • 816f050d-0403ffff 816f050d-0401ffff Critical Array [ComputerSystemElementName] has deasserted. Explanation: The RAID array is no longer in a critical condition. May also be shown as 816f050d0401ffff or 0x816f050d0401ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 820 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 821 816f050d-0407ffff • 816f050d-0409ffff 816f050d-0407ffff Critical Array [ComputerSystemElementName] has deasserted. Explanation: The RAID array is no longer in a critical condition. May also be shown as 816f050d0407ffff or 0x816f050d0407ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 822 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 823 816f050d-040dffff • 816f050d-040fffff 816f050d-040dffff Critical Array [ComputerSystemElementName] has deasserted. Explanation: The RAID array is no longer in a critical condition. May also be shown as 816f050d040dffff or 0x816f050d040dffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 824 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 825 816f050d-0413ffff • 816f050d-0415ffff 816f050d-0413ffff Critical Array [ComputerSystemElementName] has deasserted. Explanation: The RAID array is no longer in a critical condition. May also be shown as 816f050d0413ffff or 0x816f050d0413ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 826 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 827 816f050d-0419ffff • 816f050d-041bffff 816f050d-0419ffff Critical Array [ComputerSystemElementName] has deasserted. Explanation: The RAID array is no longer in a critical condition. May also be shown as 816f050d0419ffff or 0x816f050d0419ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 828 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 829 816f050d-041fffff • 816f0607-0302ffff 816f050d-041fffff Critical Array [ComputerSystemElementName] has deasserted. Explanation: The RAID array is no longer in a critical condition. May also be shown as 816f050d041fffff or 0x816f050d041fffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
  • Page 830 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 831 816f0608-2584ffff • 816f060d-0401ffff 816f0608-2584ffff [PowerSupplyElementName] Configuration is OK. Explanation: Power Supply configuration is OK. May also be shown as 816f06082584ffff or 0x816f06082584ffff Severity: Info Alert Category: Critical - Power Serviceable: No CIM Information: Prefix: PLAT and ID: 0105 SNMP Trap ID: 4 Automatically notify Support: No User response: Information only;...
  • Page 832 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 833 816f060d-0405ffff • 816f060d-0407ffff 816f060d-0405ffff Array in system [ComputerSystemElementName] has been restored. Explanation: IMM has detected that a Failed Array has been Restored. May also be shown as 816f060d0405ffff or 0x816f060d0405ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No...
  • Page 834 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 835 816f060d-040bffff • 816f060d-040dffff 816f060d-040bffff Array in system [ComputerSystemElementName] has been restored. Explanation: IMM has detected that a Failed Array has been Restored. May also be shown as 816f060d040bffff or 0x816f060d040bffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No...
  • Page 836 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 837 816f060d-0411ffff • 816f060d-0413ffff 816f060d-0411ffff Array in system [ComputerSystemElementName] has been restored. Explanation: IMM has detected that a Failed Array has been Restored. May also be shown as 816f060d0411ffff or 0x816f060d0411ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No...
  • Page 838 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 839 816f060d-0417ffff • 816f060d-0419ffff 816f060d-0417ffff Array in system [ComputerSystemElementName] has been restored. Explanation: IMM has detected that a Failed Array has been Restored. May also be shown as 816f060d0417ffff or 0x816f060d0417ffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No...
  • Page 840 Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 841 816f060d-041dffff • 816f060d-041fffff 816f060d-041dffff Array in system [ComputerSystemElementName] has been restored. Explanation: IMM has detected that a Failed Array has been Restored. May also be shown as 816f060d041dffff or 0x816f060d041dffff Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No...
  • Page 842 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 843 816f070d-0401ffff • 816f070d-0403ffff 816f070d-0401ffff Rebuild completed for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild has Completed. May also be shown as 816f070d0401ffff or 0x816f070d0401ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 844 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 845 816f070d-0407ffff • 816f070d-0409ffff 816f070d-0407ffff Rebuild completed for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild has Completed. May also be shown as 816f070d0407ffff or 0x816f070d0407ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 846 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 847 816f070d-040dffff • 816f070d-040fffff 816f070d-040dffff Rebuild completed for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild has Completed. May also be shown as 816f070d040dffff or 0x816f070d040dffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 848 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 849 816f070d-0413ffff • 816f070d-0415ffff 816f070d-0413ffff Rebuild completed for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild has Completed. May also be shown as 816f070d0413ffff or 0x816f070d0413ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 850 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 851 816f070d-0419ffff • 816f070d-041bffff 816f070d-0419ffff Rebuild completed for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild has Completed. May also be shown as 816f070d0419ffff or 0x816f070d0419ffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 852 Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 853 816f070d-041fffff • 816f0807-0302ffff 816f070d-041fffff Rebuild completed for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild has Completed. May also be shown as 816f070d041fffff or 0x816f070d041fffff Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
  • Page 854 User response: This is a UEFI detected event. The UEFI diagnostic code for this event can be found in the logged IMM message text. Please refer to the UEFI diagnostic code in the "UEFI diagnostic code" section of the Info Center for the appropriate user response. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 855 816f0813-2581ffff • 816f0813-2583ffff 816f0813-2581ffff Bus [SensorElementName] has recovered from an Uncorrectable Bus Explanation: IMM has detected that the system has recovered from a bus uncorrectable error. May also be shown as 816f08132581ffff or 0x816f08132581ffff Severity: Info Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0241 SNMP Trap ID: 50...
  • Page 856 Alert Category: Warning - CPU Serviceable: No CIM Information: Prefix: PLAT and ID: 0039 SNMP Trap ID: 42 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 857 816f0a07-0303ffff • 816f0a0c-2581ffff 816f0a07-0303ffff The Processor [ProcessorElementName] is no longer operating in a Degraded State. Explanation: IMM has detected Processor 3 is no longer running in the Degraded state. May also be shown as 816f0a070303ffff or 0x816f0a070303ffff Severity: Info Alert Category: Warning - CPU Serviceable: No CIM Information: Prefix: PLAT and ID: 0039 SNMP Trap ID: 42...
  • Page 858 Alert Category: Warning - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0247 SNMP Trap ID: 60 Automatically notify Support: No User response: Information only; no action is required. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 859: Appendix E. Getting Help And Technical Assistance

    Appendix E. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. Use this information to obtain additional information about IBM and IBM products, determine what to do if you experience a problem with your IBM system or optional device, and determine whom to call for service, if it is necessary.

  • Page 860: Using The Documentation

    The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates.

  • Page 861: Creating A Personalized Support Web Page

    Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with your IBM products. For more information about Support Line and other IBM services, see http://www.ibm.com/services or see http://www.ibm.com/planetwide for...
  • Page 862 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 863: Notices

    Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead.

  • Page 864: Trademarks

    Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the web at http://www.ibm.com/ legal/us/en/copytrade.shtml. Adobe and PostScript are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

  • Page 865: Particulate Contamination

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.

  • Page 866: Documentation Format

    In the request, be sure to include the publication part number and title. When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.

  • Page 867: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 868: European Union Emc Directive Conformance Statement

    Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der IBM verändert bzw.

  • Page 869: Japan Vcci Class A Statement

    914-499-1900 Der verantwortliche Ansprechpartner des Herstellers in der EU ist: IBM Deutschland GmbH Technical Regulations, Abteilung M372 IBM-Allee 1, 71139 Ehningen, Germany Telephone: +49 7032 15 2941 Email: lugi@de.ibm.com Generelle Informationen: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse...

  • Page 870: Korea Communications Commission (Kcc) Statement

    This is for any areas other than home. Russia Electromagnetic Interference (EMI) Class A statement People's Republic of China Class A electronic emission statement Taiwan Class A compliance statement System x3750 M4 Types 8722 and 8733: Installation and Service Guide...

  • Page 871: Index

    32 Ethernet Adapter backplane, 2.5-inch hot-swap SAS/SATA removing 272 removing 291 replacing 273, 274 replacing 292 adapter, IBM Dual-port 10Gb SFP+ (fibre) backplane, 8x1.8-inch hot-swap Ethernet Adapter drive 113 cables removing 272 backplane, drive connecting 134...
  • Page 872 199 updating 135 DMI/SMBIOS data configurations, backplane updating 158 supported 57 DMI/SMBIOS data, updating danger statements 5 locally: keyboard controller style 159 data collection 163 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 873 185 Ethernet 12 hot-swap SAS/SATA DSA data controller removing 236 how to send to IBM 26 troubleshooting 207 drive backplane DSA event log 182 link status LED 21 8x2.5-inch with controller DSA log 9 systems-management connector 20...
  • Page 874 286 IBM Dual-port 10Gb SFP+ (fibre) remotely in the server 275 Ethernet Adapter ServeRAID M1115 controller for IBM removing 272 handling static-sensitive devices 37 System x 78 replacing 274 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 875 LEDs, fan 180 messages, error for installing DIMMs 51 light path button POST 473 instructions for IBM Business description 32 methods, for viewing event logs 183 Partners 25, 26 light path diagnostics 11, 170 microprocessor 12 integrated baseboard management...
  • Page 876 4 CD/DVD drive 191 riser-card assembly 283 reliability, server 14 Ethernet controller 207 replacing 284 remind button 20, 171 hard disk drive 193 PCI expansion slots 7 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 877 301 for hot-swap drives 54 a 750-watt -48 volt to -60 volt dc a hot-swap drive 238 sending diagnostic data to IBM 842 power supply 308 a hot-swap fan 269 sending DSA data a hot-swap drive 236...
  • Page 878 189 IBM Advanced Settings 157 the backup firmware 149 the FFDC log data using the IMM web utility, Setup the Setup utility 142 interface 189 menu choices 142 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 879 utility, Setup (continued) starting 142 using 142 UUID data updating 158 UUID, updating locally: keyboard controller style 159 locally: LAN over USB 160 remotely over a LAN 161 video connector front 18 rear 20 video controller, integrated specifications 7 video problems 199, 206 video/USB tray removing 288 video/USB tray assembly...
  • Page 880 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
  • Page 882 Part Number: 00AH553 Printed in USA (1P) P/N: 00AH553...

Table of Contents