NEC UNIVERGE UM8000 User Manual page 89

Transaction Box Overview
Use transaction boxes to configure special call handling, create menus, or play prerecorded announcements.
Configure call transfer to a phone number or extension for each transaction box. If the extension is busy or
unanswered, the system plays a greeting for the box, then takes the action specified.
Unlike the subscriber directory page, a transaction box can handle callers two different ways: one for day mode and one
for night mode.
Multiple transaction boxes can be created for different purposes: sales inquiries, requests for directions to the office, or
different boxes for different languages. The system can answer ports with different opening greetings. Some ports can
answer with a greeting for one business or language and the remaining ports for another business or language.
Related Topics
Transaction Box Configuration Steps
Adding a Transaction Box
Configuring a Transaction Box Name, Language, or Schedule
Editing the Transaction Box Name, Language, or Schedule
Configuring Transaction Box Greetings and Action After Greetings
Record Transaction Box or Voice Detect Box Greetings Using a Phone
Configuring How Messages are Taken for a Transaction Box
Configuring Transaction Box One-key Dialing
Changing the Public Fax Box System ID
Configuring the Public Fax Box Call Transfer Settings
Configuring the Public Fax Box Actions
Transaction Box Overview 89