NEC UNIVERGE UM8000 User Manual page 182

The Day After Training
Record a group message for all subscribers that participated in the training. Ask the subscribers if there are any
problems or questions. Request a reply to your message. If you receive a reply indicating that a subscriber is confused
or frustrated with the messaging system, visit that person to help them resolve their issues.
Protect the messaging system from unapproved access by requiring every subscriber to use the first time enrollment
process and frequently check the subscriber directory to ensure that new subscribers are enrolling.
Use the user directory report to see who has and has not enrolled. A status of "Never" in the Last contact column
indicates that a subscriber has not enrolled. Contact any subscribers who have not enrolled and encourage them to do
so. Delete unused voice mailboxes from the system after everyone has enrolled. This helps conserve disk space on the
messaging system server.
One Week After Training
Leave a group message for all subscribers asking them to call you with any questions or problems.
Enabling the Yes and No Conversation
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Some subscribers prefer use the system Yes-and-No conversation instead of the menu conversation. Tell subscribers
that the Yes-and-No conversation is available.
Clear the Use menu mode conversation selection on the Subscribers > Access Options page to enable the
Yes-and-No conversation.
Related Topics
Subscriber Template Overview
Subscribers Profile Overview
Subscriber Guests 182