NEC UNIVERGE UM8000 User Manual page 318

Disk Full Error Messages
Use the following procedure to reclaim disk space on the messaging system server if you receive disk full warning
messages.
To reclaim disk space on the messaging system server
Check the contents of the public interview box. Confirm that at least one subscriber has Allow access to public
1.
messages selected on their Access Options page.
Confirm that the subscribers who have access to
2.
messages in the box.
Check in System > Configuration > Public Messages that the Keep old messages for and Keep archived
3.
messages for fields are set correctly.
The default values are 0 (zero) hold days and two archive days. Higher values for hold and archive days might
require additional disk space.
Check the Keep old messages for and Keep archived messages for fields for the Subscriber Template and for
4.
individual subscriber's Profile page.
The default values are 0 (zero) hold days and 14 archive days. Higher values for hold and archive days might
require additional disk space.
Check the Startup Options field on the System > System Settings page. Remove the
5.
Generate a subscriber report. See
6.
NOTE
U S > L
SE THE YSTEM OGS PAGE TO GENERATE SYSTEM LOGS FOR MESSAGING SYSTEM SOFTWARE ACTIVITY
Log Settings.
• Look for subscribers whose Last contacted field is "never." Delete messages for these subscribers.
NOTE
T D M
HE ELETE ESSAGES BUTTONS ARE NOT ACTIVE IF THE MESSAGING SYSTEM SOFTWARE IS NOT RUNNING
• Look for subscriber accounts that do not match actual subscribers and delete them.
Check the disk space:
7.
Open a terminal session with puTTy and attach to the messaging system server.
a.
At the command prompt, type
b.
• The amount of free space is displayed.
If there is little or no available disk space, type
c.
the file sizes for each directory:
Space is taken up by:
/opt/vmail/var/personal
/opt/vmail/var/log
/opt/vmail/var/fax
Check the System > Restore page and remove some of the older back up files from the table.
8.
If none of these steps resolves the problem, contact your technician or Technical Support.
9.
Related Topics
Call Report Log Reports
Message Networking Configuration
Troubleshooting
Troubleshooting
public messages
"Creating Directory Reports."
df - h then press ENTER.
du - h max
This indicates:
Too many messages are being retained.
Too many log files might be retained.
Too many faxes have been saved.
are routinely reviewing and taking action on the
- depth=1 /opt/vmail
parameter.
^#
. R Configuring
EFER TO
.
then press ENTER to see
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