NEC UNIVERGE UM8000 User Manual page 101

Interview Boxes Overview
Interview boxes provide information or collect information from callers. An interview box can contain up to 20 questions
or announcements. Each interview box has an owner, a name, and a system ID. When the interview box owner is
removed from the system, the interview box is automatically deleted.
When collecting information from callers, configure the interview box to record caller responses. A beep after the question
prompts callers to respond. When the interview box owner retrieves the messages, the owner hears the replies with a
beep separating the responses.
The messaging system also has a public interview box that is used to handle unanswered operator calls. The public
interview box asks a caller for his or her name, phone number, and a brief message. The public interview box has a
special name, $PM, that cannot be directly dialed using a phone. The use of this box is not restricted to this purpose
only.
See
Transaction Box Configuration Steps
Planning an Interview
Adding an Interview Box
Recording Interview Box Questions
Configuring How Messages are Taken for an Interview Box
Public Interview Box Overview
Interview Boxes Overview 101