NEC UNIVERGE UM8000 User Manual page 139

Configuring Default Greetings
The Subscriber Template Greetings page specifies how the messaging system handles calls when an extension is busy.
To activate the busy greeting and configure after greeting actions
In the Navigation Pane, click Subscribers > Subscriber Template > Greetings.
1.
For detailed field information, see the
Select Enable busy greeting to play a busy greeting when the subscriber's extension is busy.
2.
If the subscriber does not have a busy greeting recorded callers hear "<Subscriber's name> is on the phone."
In the After greeting section, select one of the following:
3.
• Take a message. Records a message for the owner of the messaging system mailbox.
• Take a message for group. Records a message for the specified group.
• Type the name of the group to receive the messages, or click Search to find and make a selection. The
name of the group may not exceed ten characters.
• Route to operator. Routes the caller to the system operator box.
• Route to. Routes the call to a specified system ID. Type an ID, or click Search to find and make a selection.
• Hang up. Disconnects without saying good-bye.
• Say bye. Plays a prompt asking if the caller needs further assistance, pauses to wait for the caller to make a
selection, if there is no response, says good-bye and disconnects.
• Restart. Returns the caller to the opening greeting box.
Click Save.
4.
Related Topics
Configuring the Default Subscriber Template
Understanding Default Profile Settings — Overview
Subscriber Template Overview
Subscriber Template Overview
Subscribers > Subscriber Template > Greetings table.
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