NEC UNIVERGE UM8000 User Manual page 326

automated attendant
A group of features that sets up the messaging system to act as a receptionist to answer and route incoming calls.
Callers hear a recording and are routed after touchtone input.
automatic directory assistance
Callers connect to a subscriber's extension ID by spelling the first few letters of the name on a touchtone keypad.
Subscribers can spell the first few letters of the first name or last name, depending on the system configuration.
automatic fax
Enables automatic faxing without human intervention. When the messaging system answers the call and detects a
fax tone, the system automatically transfers the call to the fax extension.
await answer
One of three types of call transfer. The system waits for the extension to be answered before connecting the caller
to the extension. When the call is transferred it is supervised and ring-no-answer or busy extensions are recalled
and the appropriate action is taken. See release and wait for ringback.
batch delivery
One of three message delivery methods. The messaging system collects messages and delivers them to subscribers
at specified delivery intervals. The system manager, or an authorized subscriber, sets up the delivery intervals. See
each delivery, message notification, and urgent message.
box greeting
A recorded greeting or menu of one-key dialing rules in a transaction box. The box owner is responsible for
recording the box greeting. See alternate greeting; day greeting; and night greeting.
broadcast distribution
Enables each member of a message group to receive and hear messages sent to the group. This is the default
setting for all message groups created using a phone. Only system managers can change distribution methods. See
dispatch distribution.
busy greeting
An optional recording that plays when an extension is busy.
busy ports report
Provides data on how often ports are busy, whether phone ports are full or nearly full during peak times, and the
average percentage of time the ports are busy during a specific time period. A report can be created for an
individual port, for a group of ports or for all ports on the system.
button
Fields that are associated with a recording have a button next to them. When a field does not have a recording,
00:00 appears on the button. When there is a recording, the length of the recording appears on the button. For
example, 01:05 indicates the recording is one minute and five seconds long.
call holding
A feature that enables callers to hold until the busy extension they are calling becomes free.
call log
The system only reports calls for those days that have log-files present. Therefore, every other day is lost. A log can
be created for the entire system, an individual subscriber, or a system ID. The log can be imported into most
database and spreadsheet programs for further analysis.
call routing
The processing of calls through the messaging system without transfer to the phone system.
Glossary 326