NEC UNIVERGE UM8000 User Manual page 107

Public Interview Box Overview
The public interview box is a special interview box used to handle operator calls that are not answered. The public
interview box asks a caller for his or her name, phone number, and a brief message. Using the public interview box is
not restricted operator calls that are not answered. Public interview boxes can be used to collect information for a
company survey, collect caller information for a department, and so on. The messaging system can have only one
public interview box that cannot be deleted.
Messages left in the public interview box are public messages. All subscribers with public message access can listen to
public interview box messages. There should be at least one subscriber that has access to these public messages to
guarantee that the messages are received in a timely manner.
The Public Interview Box ID
The public interview box default system ID is $PM, this ID can be changed. All references to the system ID must be
updated if the system ID is changed. This system ID is usually referenced using the opening and the system operator
boxes.
Message Notification for Public Messages
Subscribers who have access to public messages might not want the have their message waiting lamp lit when the only
new messages are public messages. Edit the subscriber access options to clear notifications for public messages.
Related Topics
Planning an Interview
Recording Interview Box Questions
Interview Boxes Overview 107