NEC UNIVERGE UM8000 User Manual page 118

Configuring Voice Detect Box Greetings and Action After Greetings
Voice detect box greetings are located on the Greetings page. If call transfer is turned off or if the extension is busy or
unanswered, the system plays the active greeting. The system then takes the after-greeting action specified on the
Greetings page.
The Active Greeting section configures which greeting is played: day, night or alternate greeting. If a caller does not
press any touchtone keys during the voice detect box greeting, the system takes the after-greeting action specified on
the Greetings page.
The numeric fields on the Greetings page display how many seconds each greeting lasts. If a field displays 00:00, a
greeting has not been recorded. In this case, the system plays a default greeting, then takes the after-greeting action.
To record voice detect box greetings on the console, use a phone connection or a sound card and microphone. The voice
detect box greeting can also be recorded using a touchtone phone. Only the voice detect box owner can use a phone to
change the greetings. See
NOTE
I
F THE MESSAGING SYSTEM USES NUMERIC ACCESS
ID
DETECT BOX SYSTEM CONTAINS ANY SYMBOL NOT FOUND ON A PHONE KEYPAD
To record voice detect box greetings from the Administration Console
In the Navigation Pane, click Call Management > Voice detect boxes > Greetings.
1.
For detailed field information, see the
Click Day/Night greeting to record a day greeting. See
2.
Administration Console
Click Day/Night greeting to record a night greeting.
3.
Click Alternate greeting to record the alternate greeting.
4.
In the After Day Greeting and After Night /Greeting sections, select the settings.
5.
• If Route to is selected type the system ID you want or click Search to locate your selection.
• If Take a message for a group or Route to is selected type the name or click Search to find and select a
group or extension.
NOTE
T
O BE USED FOR OUTSIDE CALLER GROUP MESSAGING
INCLUDE ANY NUMBERS OR SPACES
Click Save.
6.
Related Topics
Adding a Voice Detect Box
Voice Detect Box Configuration Steps
Configuring Call Transfer for a Voice Detect Box
Configuring How Voice Detect Box Messages are Taken
Configuring a Destination ID for Speech or Silence
Configuring Voice Detect Call Holding
Configuring Voice Detection
Voice Detect Boxes Overview
Record Transaction Box or Voice Detect Box Greetings Using a
,
THE OWNER IS NOT ABLE TO RECORD THE GREETING USING A PHONE WHEN THE VOICE
Call Management > Voice Detect Boxes - Greetings
for details.
.
. F
OR EXAMPLE
To record or rerecord a voice name or greeting on the
,
THE NAME OF THE GROUP MAY NOT EXCEED TEN CHARACTERS AND CANNOT
Phone.
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A DOLLAR SIGN
table.
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