NEC UNIVERGE UM8000 User Manual page 88

Assigning a System Operator Box to a Port
Multiple operators can be created by configuring a transaction box for each port receiving incoming calls. When callers
press 0 (zero) during a messaging system conversation they are routed to a second operator. Multiple operators are
used to support systems with two or more languages, systems shared by two or more businesses, or other special
applications.
Designate Port 1 to receive all calls that come to the phone number advertised as a Spanish language line. Then assign
the system operator box owned by the Spanish speaking operator to Port 1.
To assign a system operator box to a port
Add a transaction box for the second operator, and note the box
1.
See Adding a Transaction
In the Navigation Pane, click Call Management > System Operator Box > Profile.
2.
In the Alternate system IDs for special operators on each port field, type
3.
=
<port number> <system ID>
For example
-
1 2=131
Ports 1 and 2 forward to system ID 131.
Click Save.
4.
Related Topics
Steps for Configuring the System Operator Box
Opening Box Overview
System Operator Overview
Box.
system ID.
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