NEC UNIVERGE UM8000 User Manual page 291

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Changing Call Transfer Settings for Hotel Guests
Use this page to configure the hotel guest call transfer settings. If call transfer is disabled, calls are transferred to the
room voice mailbox.
To change call transfer settings for a hotel guest
In the Navigation Pane, click Hotel Guests > Guests > Call Transfer.
1.
For detailed field information, see the
Click Search to find and select a guest.
2.
To transfer calls to the guest:
3.
Select Enable call transfer.
a.
Select Transfer to guest's extension or Transfer to then type the extension.
b.
Select Release, Await answer, or Wait for ringback from the Transfer type list.
c.
If the selected transfer type is Await Answer or Wait for ringback, then in the Wait for...rings field, select
d.
the number of rings.
Await Answer. Places the caller on hold and dials the specified extension or phone number. If the call is
answered within the number of rings specified in the Wait for... rings field, the call is transferred. If a busy
signal is received, or if the call is not answered, the greeting plays and the appropriate action is taken.
If you do not want calls transferred to the hotel guest, clear the Enable call transfer check box.
4.
Calls are transferred directly to the voice mailbox.
Click Save.
5.
Related Topics
Hospitality Site Configuration
Configuring the Guest Template
Configuring Hotel Guest Recorded Name, Language, and Message Storage
Resetting a Hotel Guest Message Box
Accessing Messages After a Hotel Guest Checks Out
Checking Hotel Guest Messages
Restoring a Hotel Guest Mailbox
Guest Greetings
Guest Messages Notifications and Delivery
Guest Messages Notification
Converting a Hotel Guest to a Subscriber
Hospitality Site Management
Hotel > Guests > Guest Call Transfer
table.
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