Spelled Guest Names
The messaging system requires the spelling of the guest's last name to include a guest in the guest directory. If the
integrated property management system (PMS) is installed, it can automatically send guest names to the messaging
system. When the PMS supports spelled guest names, specify if guests can change the spelling of their name in the
guest directory.
When the PMS does not automatically provide the guests' name, guests can spell their name during the messaging
system enrollment process or hotel staff can type the guest names using the Administration Console.
To let guests change the spelling of their names in the guest directory
In the Navigation Pane, click Hotel Guests > Guest Template.
1.
Select Allow guests to set spelled name for directory to let guests change the spelling of their name in the
2.
directory.
If you clear this check box, guests cannot change the spelling of their names.
Click Save.
3.
Related Topics
Configuring Basic Hospitality Settings
Configuring Hotel Guest Template
Hospitality Site Configuration
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