NEC UNIVERGE UM8000 User Manual page 50

Configuring Basic Hospitality Settings
Use the System > Configuration > Hospitality Settings page to provide customized messaging system services for hotel
guests: wake-up calls, the hotel guest directory, and guest information services.
To change the hospitality configuration settings
In the Navigation Pane, click System > Configuration > Hospitality Settings.
1.
See System > Configuration > Hospitality Settings
Specify the code used to check out hotel guests and reset the mailbox in the Reset message box ID field. The
2.
default value is 636.
Specify the Post checkout ID access code. This code enables guests to review unheard messages after checkout.
3.
The default is 654.
Set the ID for guest directory, callers enter this ID number to access the guest directory. Leave this field blank if
4.
the business does not have a guest directory.
Select Auto xfer to automatically transfer callers to the guest room extension.
5.
Select Tall hotel when you have overlapping room extensions. For example, 110 and 1102.
6.
Specify the Tall hotel ID entry delay...seconds. Use only if Tall hotel is selected. The number of seconds that
7.
the messaging system waits for additional digits before transferring a call. The default is 2.
Configure the PMS Device:
8.
Select the PMS model and integration type from the PMS Integration list.
a.
Select a port from the PMS Port list. This is the com port that connects the messaging system to the property
b.
management system.
Select the baud rate from the Baud Rate list. Specifies the speed of the serial connection.
c.
Select the serial connection parity from the Parity list.
d.
Select the serial connection stop bits setting from the Stop Bits list.
e.
Select the serial connection data bits setting from the Data Bits list.
f.
Configure the Wake-up Call settings:
9.
Select Allow guests to set their own wake-up calls to enable guests to use the phone to set their own
a.
wake-up calls. Clear this check box to disable the feature.
Specify the number of times a guest phone rings for wake-up calls in the Rings field. The default is 4 rings.
b.
Specify the ring frequency in the Ring frequency field. The number of minutes the system waits before
c.
retrying an unanswered wake-up call. The default is 2 minutes.
Specify the maximum number of wake-up call retry attempts in the Maximum number of retries field. The
d.
default is 2 attempts.
The system ID of the wake-up call greeting so that hotel staff can change the wake-up greeting over the phone.
e.
The default is 656.
Type the subscriber ID of the employee to be notified when the final wake-up call retry is unanswered in the On
f.
unanswered notify ID field.
Configure the Check-in message:
10.
Select Enable check-in message to turn on check-in message.
a.
Specify the Check-in message ID and record the check-in message greeting.
b.
Click Save.
11.
Related Topics
Configuring the Hotel Guest Directory
Overlapping Room Extension Numbers
Configuring Hotel Guest Template
System Configuration
for field descriptions.
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