Using an Informational Service
The information service routes hotel guests to a transaction box after they have checked their messages. The
informational messages are used to communicate information about hotel events and services or local businesses. The
messages are played following the transaction box schedule.
Guests can skip the informational messages by hanging up.
To configure informational messages for hotel guests
Create a transaction box.
1.
See
To add a single transaction
Use a unique system ID for each box.
a.
Record the appropriate day, night, and alternate greetings on the Greetings page for each transaction box.
b.
Select Hang up for both actions in the After day Greeting and After Night Greeting groups.
c.
In the Navigation Pane, click Hotel Guests > Guest Template.
2.
Type the system ID of the new transaction box in the After message retrieval go to ID field.
3.
Click Save.
4.
Related Topics
Transaction Box Configuration Steps
Configuring Hotel Guest Template
Hospitality Site Configuration
Hospitality Site Configuration
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