Receiving Instruments; What Happens Next - Thermo Scientific TRACE 1300 Instruction Manual

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Site Preparation

Receiving Instruments

Receiving Instruments

What Happens Next?

8 TRACE 1310 Auxiliary Oven Instruction Manual
When you receive the TRACE 1300/TRACE 1310 GC + TRACE 1310 Auxiliary Oven
system:
1. Inspect the boxes for damage when the instrument arrives. Our instruments are shipped
by electronic equipment carriers who specialize in the handling of delicate equipment.
Occasionally, however, equipment is inadvertently damaged in transit. If you notice
evidence of external damage, do not refuse shipment. Instead, call Customer Service.
2. Once you have finished inspecting your shipment, move the cartons to a protected
location, preferably the installation site. Leave the boxes as complete as possible and do
not unpack or open the boxes without our Field Service Engineer (FSE) present. Doing
otherwise may void your warranty or order.
3. Complete the Installation Request Form located at the front of this guide and forwards it
to Customer Support.
After the Installation Request Form is received, Customer Support will contact you to
schedule the installation of your system. It is important to confirm that all the requirements
on the form are met BEFORE the Field Service Engineer arrives.
The Field Service Engineer will install the system and confirm that all performance tests pass.
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