NEC Express5800/120Rd-2 Service Manual page 218

6-16 Troubleshooting
Fail to start the OS:
θ Is a floppy disk in the floppy disk drive?
→ Take out the floppy disk and restart the server.
θ Is the EXPRESSBUILDER CD in the CD-ROM drive?
→ Remove the EXPRESSBUILDER CD and restart the server.
θ Is the OS corrupted?
→ Use recovery process to recover the operating system. (See "Recovery for
Windows 2000/Windows NT System" in this chapter.)
The event log after every logon to Windows 2000 includes the following error log:
Description (D)
The CPUs in this multiprocessor system are not all the same revision level.
To use all processors the operating system restricts itself to the features of
the least capable processor in the system. Should problems occur with
this system, contact the CPU manufacture to see if this mix of processors
is supported.
θ Has a second CPU been added to your server?
→ If a different revision (stepping) of a processor is installed in a multiprocessor
system, Windows 2000 logs the above information at every startup. If this
message is displayed, it is not a problem.
The OS is unstable<Windows 2000/Windows NT>:
θ Did you update the system?
→ Installing a network drive after installation of the OS may cause unstable
operation. Use the EXPRESSBUILDER CD-ROM to update the system. (See
Chapter 4.)