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NEC EXP801 Maintenance Manual

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Maintenance Guide
NEC Express Server
Express5800 Series
Express5800/R120g-1M, R120g-2M
EXP801, EXP802
Chapter 1 Maintenance
Chapter 2 Useful Features
Chapter 3 Appendix
10.112.01-104.02
May 2016
© NEC Corporation 2016

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  • Page 1 Maintenance Guide NEC Express Server Express5800 Series Express5800/R120g-1M, R120g-2M EXP801, EXP802 Chapter 1 Maintenance Chapter 2 Useful Features Chapter 3 Appendix 10.112.01-104.02 May 2016 © NEC Corporation 2016...

  • Page 2: Manuals

    Chapter 2: Useful Features Useful features and the detail of system BIOS settings, RAID Configuration Utility, and EXPRESSBUILDER Chapter 3: Appendix Error messages and Windows Event Logs Other manuals The detail of NEC ESMPRO, Universal RAID Utility, and the other features Express5800/R120g-1M, R120g-2M Maintenance Guide...

  • Page 3: Table Of Contents

    Contents Contents Manuals ................................. 2 Contents ................................3 Conventions Used in This Document ........................6 Signs and symbols for safety ........................6 Notations used in the text ..........................7 Optical disk drive ............................7 Hard disk drive .............................. 7 Removable media ............................7 Abbreviations of Operating Systems (Windows) ...................
  • Page 4 Contents 5.10 Problem of Bundled Software ......................40 5.11 Problem of Optical Disk Drive ......................41 5.12 Problem of Powering Off ........................41 Windows System Recovery ........................42 Recovery of Windows Server 2012 R2 and Windows Server 2012 ..........42 Recovery of Windows Server 2008 R2 ....................
  • Page 5 Contents EXPRESSSCOPE Engine 3 ........................129 NEC ESMPRO ............................130 NEC ESMPRO ServerAgentService (for Windows) ............... 130 NEC ESMPRO Manager ........................ 131 NEC ESMPRO Agent Extension ....................132 Server Configuration Utility ......................132 NEC ExpressUpdate Agent ......................132 NEC Product Info Collection Utility ......................133 Usage ............................

  • Page 6: Conventions Used In This Document

    Conventions Used in This Document Conventions Used in This Document Signs and symbols for safety WARNING and CAUTION are used in this guide as following meaning. WARNING Indicates there is a risk of death or serious personal injury CAUTION Indicates there is a risk of burns, other personal injury, or property damage Precautions and notices against hazards are presented with one of the following three symbols.

  • Page 7: Notations Used In The Text

    Conventions Used in This Document Notations used in the text In addition to safety-related symbols urging caution, three other types of notations are used in this manual. These notations have the following meanings. Important Indicates critical items that must be followed when handling hardware or operating software. If the procedures described are not followed, hardware failure, data loss, and other serious malfunctions could occur.

  • Page 8: Abbreviations Of Operating Systems (Windows)

    Conventions Used in This Document Abbreviations of Operating Systems (Windows) Windows Operating Systems are referred to as follows. See Chapter 1 (1.2 Supported Windows OS) in Installation Guide (Windows) for detailed information. Notations in this manual Official names of Windows Widnows Server 2012 R2 Standard Windows Server 2012 R2 Widnows Server 2012 R2 Datacenter...

  • Page 9: Trademarks

    Trademarks Trademarks EXPRESSSCOPE and ExpressUpdate are registered trademark of NEC Corporation. Microsoft, Windows, and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Intel, Pentium, and Xeon are registered trademarks of Intel Corporation of the United States. AT is a registered trademark of International Business Machines Corporation of the United States and other countries.

  • Page 10: License Notification

    License Notification License Notification Open source software of following license is included in the part of this product (system BIOS). • EDK/EDKII • UEFI Network Stack II and iSCSI • Crypto package using WPA Supplicant Open source software of following license is included in the part of this product (Off-line Tools). •...
  • Page 11 License Notification UEFI NETWORK STACK II and iSCSI OpenSSL License ------- Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 12 License Notification THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOTLIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...

  • Page 13: Warnings And Additions To This Manual

    This manual is subject to change at any time without notice. Do not make copies or alter the manual content without permission from NEC Corporation. If you have any concerns, or discover errors or omissions in this manual, contact your sales representative.

  • Page 14: Chapter 1 Maintenance

    NEC Express5800 Series Express5800/R120g-1M, R120g-2M Maintenance This chapter explains maintenance of server, and what actions are to be taken in case of trouble when operating this server. 1. Relocation and Storage Describes how to relocate and store this server. 2. Daily Maintenance Describes what you confirm for daily use, how to manage files, and how to clean the server.

  • Page 15: Relocation And Storage

    Chapter 1 Maintenance 1. Relocation and Storage Relocation and Storage Follow the steps below if you want to relocate or store this server. WARNING Be sure to observe the following precautions to use the server safety. Failure to observe the precautions may cause death or serious injury. For details, see Safety Precautions and Regulatory Notices.
  • Page 16 Chapter 1 Maintenance 1. Relocation and Storage Note Check and adjust the system clock before operating after relocating or storing the server. Express5800/R120g-1M, R120g-2M Maintenance Guide...

  • Page 17: Daily Maintenance

    We recommend you to apply the latest update always. NEC corporate site: http://www.nec.com/ [Support & Downloads] NEC also provides ExpressUpdate that helps you to download and install the updates that must be applied to BIOS and FW of the server. Tips NEC recommends that you back up data before applying the latest update.

  • Page 18: Checking Status Led

    Chapter 1 Maintenance 2. Daily Maintenance Checking STATUS LED After powering on the server or before shutting down the system and powering off the server, check STATUS LED on the front of the server. For the functions and descriptions of the LED, see Chapter 1 (5. Names and Functions of Parts) in "User’s Guide".

  • Page 19: Cleaning The Server

    Chapter 1 Maintenance 2. Daily Maintenance 2.5.1 Cleaning the server Wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces. Important • Do not use thinner, benzene, and other volatile solvents. Those solvents could damage or tarnish the material.

  • Page 20: User Support

    User Support Before getting after-sales service, check the contents of the warranty and service. Maintenance Services Service representatives from NEC subsidiary companies or companies authorized by NEC provide maintenance services. For the services, contact your sales representative. Before Asking for Repair If you think that a failure occurred, follow the steps below: 1.

  • Page 21: Collecting Failure Information

    Chapter 1 Maintenance 4. Collecting Failure Information Collecting Failure Information If the server does not work normally, you can collect failure information by using the following way. The failure information to be described is to be collected only at the request of your sales representative. Important When the system restarts after a failure has occurred, a message may appear indicating virtual memory shortage.
  • Page 22 Chapter 1 Maintenance 4. Collecting Failure Information Click Control Panel from Settings. Click View event logs under System and Security. Express5800/R120g-1M, R120g-2M Maintenance Guide...
  • Page 23 Chapter 1 Maintenance 4. Collecting Failure Information Select the type of log in Windows Logs. Application records events related to running applications. Security records events related to security. System records events that occur in Windows system components. Click Save All Events As from Action menu. Type the file name of the log file in File name.

  • Page 24: Windows Server 2008 R2

    Chapter 1 Maintenance 4. Collecting Failure Information 4.1.2 Windows Server 2008 R2 1. Click Administrative Tool and then click Event Viewer from Control Panel. 2. Select the type of log in Windows Logs. Application records events related to running applications. Security records events related to security.

  • Page 25: Collecting Configuration Information

    Chapter 1 Maintenance 4. Collecting Failure Information Collecting Configuration Information This section describes how to collect hardware information or configuration. Tips If a STOP error, system error, or system stall occurs, restart Windows and then follow the procedure below. 4.2.1 Windows Server 2012 R2 / Windows Server 2012 1.

  • Page 26: Windows Server 2008 R2

    Chapter 1 Maintenance 4. Collecting Failure Information 4.2.2 Windows Server 2008 R2 1. Click Run from Start menu. 2. Type msinfo32.exe in Open, and then click OK. 3. System Information starts. 4. Click Export from Files menu. 5. Type a file name to save in File Name, and then Click Save. Collecting User-Mode Process Dump The user-mode process dump is the failure information related to application errors.

  • Page 27: Troubleshooting

    Power Save is enabled, you need to press the power switch twice to start up the server. The screen is not displayed → Wait until the NEC logo appears. The screen is sometimes changed to the black screen during POST  Are the BIOS settings of option ROM scan for plural on-board LANs specified to Enabled? →...

  • Page 28: Problem Of Starting Expressbuilder

     Is an error message displayed? → Take an appropriate action depending on the message. Error [Message ID:Z3001]: Unable to start EXPRESSBUILDER. Virtual Drive (VD) is incorrect. Action: Go the website below to find recovery file. http://www.nec.com/ Express5800/R120g-1M, R120g-2M Maintenance Guide...
  • Page 29 Chapter 1 Maintenance 5. Troubleshooting Error [Message ID:Z3002]: Failed to detect a DVD drive or a flash drive. Action: Check if hardware is properly connected. Error [Message ID:Z3003]: Failed to read a file. Action: Check if the DVD is damaged. ...

  • Page 30: Problem Of Installing Os

    Chapter 1 Maintenance 5. Troubleshooting Problem of Installing OS Unable to create a partition when installing Windows Server 2012 R2 or Windows Server 2012  Is the following message displayed? → Delete the partition created, and then create a new partition. If you have connected a data disk to a partition, be careful not to delete that partition.
  • Page 31 Chapter 1 Maintenance 5. Troubleshooting  Have you configured the RAID controller? → For a RAID system, use EXPRESSBUILDER or RAID Configuration Utility (Off-line Utility) to properly configure the RAID controller before installing OS.  Have you created a logical drive? →...
  • Page 32 Chapter 1 Maintenance 5. Troubleshooting Unable to access the partition which was previously created after reinstalling while plural disks are connected → For details, refer to the website below: http://support.microsoft.com/kb/2497048/ja (Japanese text) When installing Windows Server 2008 R2 while plural disks are connected, the system partition and the boot partition (100 MB) are created in another disk →...
  • Page 33 Chapter 1 Maintenance 5. Troubleshooting The telnet service is not installed  Is the length of the computer name is 15 characters or more? → Install the telnet service according to the following procedure: (1) Adjust the computer name to 14 characters or less. (2) Click Run on Start Menu.

  • Page 34: Problem Of Starting Os

    Chapter 1 Maintenance 5. Troubleshooting Problem of Starting OS Unable to start OS  Have the settings of the RAID controller changed? → Specify the correct settings with RAID Configuration Utility (Off-line Utility).  Is the RAID controller found by POST? →...

  • Page 35: Problem Of Windows Stop Error

    Chapter 1 Maintenance 5. Troubleshooting Problem of Windows STOP Error Cannot turn the power OFF at the blue screen (STOP error screen) → Perform the forced shutdown (continue to press the power switch for at least four seconds) to turn off the server.
  • Page 36 Chapter 1 Maintenance 5. Troubleshooting Cannot set Write-Back for Cache Mode → On Virtual Disks – Properties – Policies screen of Web BIOS, Default Write shows set value of cache mode of RAID controller, and Current Write shows the current write policy. Accordingly, if battery is not connected, failed, or insufficiently charged, indication of Current Write changes to Write Through even if you specify Write Back with BBU for Default Write.

  • Page 37: Problem Of Internal Devices And Other Hardware

    Unable to access the hard disk drive  Is the hard disk drive supported by the server? → Operation of any device that is not authorized by NEC is not supported.  Is the hard disk drive properly installed? →...

  • Page 38: Problem Of Operating Windows

    Chapter 1 Maintenance 5. Troubleshooting DISK LED flashes  Does DISK LED flashes frequently even while the hard disk drive is not accessed? → Ignore the flashing. When Patrol Read is running, the DISK LED flashes even if the hard disk drive is not being accessed.

  • Page 39: Problem Of Expressbuilder On Windows

    Chapter 1 Maintenance 5. Troubleshooting Unable to connect to a network  Is the cable connected properly? → Securely connect the proper cable to the network port on the rear of the server. Additionally, make sure that the cable conforms to the network interface standards. ...

  • Page 40: Problem Of Bundled Software

    For details of NEC ESMPRO ServerAgentService (for Windows), see NEC ESMPRO ServerAgentService Installation Guide (Windows) in EXPRESSBUILDER. The problem of NEC ESMPRO Manager occurred → For details of NEC ESMPRO Manager, see NEC ESMPRO Manager Installation Guide in EXPRESSBUILDER or its help. Express5800/R120g-1M, R120g-2M Maintenance Guide...

  • Page 41: Problem Of Optical Disk Drive

    Chapter 1 Maintenance 5. Troubleshooting 5.11 Problem of Optical Disk Drive Unable to access or play a CD/DVD  Is the CD/DVD properly set in the optical disk drive tray? → There is a holder in the tray to secure the disk. Make sure that the disk is securely placed in the holder. Unable to access or play a CD/DVD ...

  • Page 42: Windows System Recovery

    Chapter 1 Maintenance 6. Windows System Recovery Windows System Recovery Recover the Windows system by using the following instructions if the system does not work normally. Note • After recovering the system, be sure to install each driver and Starter Pack. See "Installation Guide (Windows)"...

  • Page 43: Resetting And Clearing The Server

    Chapter 1 Maintenance 7. Resetting and Clearing the Server Resetting and Clearing the Server See this section if the server does not work or if you want to recover the BIOS settings to the factory settings. Software Reset If the server halts before starting the OS, press <Ctrl> + <Alt> + <Delete> keys. Resetting the server clears the data in memory and restarts the server.
  • Page 44 Chapter 1 Maintenance 7. Resetting and Clearing the Server R120g-1M BMC RESET Switch R120g-2M BMC RESET Switch Express5800/R120g-1M, R120g-2M Maintenance Guide...

  • Page 45: Forced Shutdown

    Chapter 1 Maintenance 7. Resetting and Clearing the Server Forced Shutdown Use this feature when an OS command does not shut down the server, POWER Switch does not turn off the server, or software reset does not work. Continue to hold POWER Switch of the server for at least four seconds. The power is forcibly turned off. To turn on the power back again, wait at least 30 seconds after turning off the power.

  • Page 46: Clearing Bios Settings (Nvram)

    Chapter 1 Maintenance 7. Resetting and Clearing the Server Clearing BIOS Settings (NVRAM) To recover the BIOS settings to the factory settings (clearing NVRAM), use the jumper switch. You can also clear the password of BIOS Setup Utility (SETUP) by using the jumper switch. Tips Usually, use BIOS Setup Utility (SETUP) to recover the settings to the factory settings (Load Setup Defaults).
  • Page 47 Chapter 1 Maintenance 7. Resetting and Clearing the Server The following instructions show how to clear the NVRAM and the password. WARNING Be sure to observe the following precautions to use the server safety. Failure to observe the precautions may cause death or serious injury. For details, see Safety Precautions and Regulatory Notices.
  • Page 48 Chapter 1 Maintenance 7. Resetting and Clearing the Server • Clearing a password 1. See "Getting Started" provided with this server or Chapter 2 (1. Installing Internal Optional Devices) in "User’s Guide" to remove Top Cover. 2. Locate Clear Password Jumper. 3.

  • Page 49: System Diagnostics

    Hard disk drive Important To avoid affecting a network and storage system, disconnect a LAN cable, Fibre Channel, NEC Storage, and other external storage before running System Diagnostics. Tips No data is written to the disk on checking hard disk drives.
  • Page 50 Chapter 1 Maintenance 8. System Diagnostics Diagnostics tool title Test window title Test results Test summary window Guideline Diagnostics tool title Shows the name and version of the diagnostic tool. Test window title Shows the progress of the diagnostics. “Test End” is displayed when the diagnostics completes. Test results Shows the start, end, and elapsed time and completion status of the diagnostics.
  • Page 51 Chapter 1 Maintenance 8. System Diagnostics 4. Follow the guideline shown at the bottom of the screen, and press <Esc> key. Enduser Menu below is displayed. <Test Result> Shows the diagnostics completion screen of the above diagnostics. <Device List> Shows a list of connected devices. <Log Info>...

  • Page 52: Offline Tools

    Chapter 1 Maintenance 9. Offline Tools Offline Tools Offline tools are used for maintenance, failure analysis, and the settings of the server. Starting Offline Tools Start up Offline Tools at the following steps. 1. Turn on a display, and other peripheral devices, and then turn on the server. 2.

  • Page 53: Features Of Offline Tools

    Off-line Maintenance Utility is started when Maintenance Utility is chosen. Off-line Maintenance Utility is used for preventive maintenance and failure analysis for the server. If you are unable to start NEC ESMPRO due to a failure, Off-line Maintenance Utility can be used to check the cause of the failure.

  • Page 54: Console-Less Feature

    (character code) appropriate to your environment. 9.3.2 Preparation Enable the remote management feature of EXPRESSSCOPE Engine 3 in advance to check the hardware error during console-less operation. See "EXPRESSSCOPE Engine 3 User's Guide" or NEC ESMPRO Manager online help. Express5800/R120g-1M, R120g-2M Maintenance Guide...

  • Page 55: Chapter 2 Useful Features

    Describes the EXPRESSBUILDER attached to the server. 6. EXPRESSSCOPE Engine 3 Describes EXPRESSSCOPE Engine 3. 7. NEC ESMPRO Describes NEC ESMPRO used to manage and monitor the server. 8. NEC Product Info Collection Utility Describes the NEC Product Info Collection Utility. 9. Universal RAID Utility Describes Universal RAID Utility, an application to manage or monitor the RAID Controller.

  • Page 56: System Bios

    Chapter 2 Useful Features 1. System BIOS System BIOS You can check and change the parameters using the BIOS Setup utility (SETUP). Starting SETUP Turn on the server and proceed with POST. Wait until the following message appears at the bottom left of the screen. Press <F2>...

  • Page 57: Main

    Chapter 2 Useful Features 1. System BIOS 1.2.1 Main If you start up the SETUP utility, the Main menu is displayed first. For details about the options, see the table below. Option Parameter Description BIOS Information − − Shows the BIOS version. BIOS Version (Display only) Build Date...
  • Page 58 Chapter 2 Useful Features 1. System BIOS Tips Be sure to confirm that the date and time in the BIOS parameters are correctly configured. Check the system clock monthly. Additionally, if you implement the server in a system that requires highly accurate time, use of a time server (an NTP server) is recommended.

  • Page 59: Advanced

    Chapter 2 Useful Features 1. System BIOS 1.2.2 Advanced If you move the cursor to Advanced, the Advanced menu appears. For the menus that show a “ ” to their left, select a menu and press the <Enter> key to display its submenu. When [UEFI] is selected for Boot Mode When [Legacy] is selected for Boot Mode Note...
  • Page 60 Chapter 2 Useful Features 1. System BIOS Processor Configuration submenu From the Advanced menu, select Processor Configuration and then press the <Enter> key to display the menu screen shown below. For the menu that has on the left, move the cursor to it and then press the <Enter>...
  • Page 61 Chapter 2 Useful Features 1. System BIOS Option Parameter Description X2APIC Disabled Enable or disable X2APIC feature. [Enabled] This item is selectable when Enabled is selected for VT-x and VT-d. • The X2APIC feature must be enabled when using an OS shown below: –...
  • Page 62 Chapter 2 Useful Features 1. System BIOS Processor Information submenu For details about the options, see the table below. Option Parameter Description Processor 1 CPUID Shows the ID of Processor 1. (Display only) Processor Type (Display only) Shows the type of Processor 1. Processor Speed (Display only) Shows the clock speed of Processor 1.
  • Page 63 Chapter 2 Useful Features 1. System BIOS Processor Power Management submenu For details about the options, see the table below. Option Parameter Description Power Management Policy Performance Specify the Power Management Policy. Preferred Set the following related menu items en bloc according to this setting.
  • Page 64 Chapter 2 Useful Features 1. System BIOS Option Parameter Description Workload Sensitivity [Balanced] Select "I/O sensitive" when system performance should take precedence I/O sensitive over the I/O workload. Uncore Frequency Scaling Disabled Enable or disable the feature that adjusts the Uncore operating frequency [Enabled] dynamically.
  • Page 65 Chapter 2 Useful Features 1. System BIOS Memory Configuration submenu From the Advanced menu, select Memory Configuration and then press the <Enter> key to display the menu screen shown below. For the menu that has on the left, move the cursor to it and then press the <Enter> key to show its submenus.
  • Page 66 Chapter 2 Useful Features 1. System BIOS Option Parameter Description Specify the memory RAS mode. Refer to Memory RAS Mode [Independent] Chapter 2 (1.9.3 Memory RAS Feature) in Mirroring User's Guide. Lock Step Sparing Enable or disable a memory RAS feature Patrol Scrub Disabled (Patrol Scrubbing).
  • Page 67 Chapter 2 Useful Features 1. System BIOS Memory Information submenu For details about the options, see the table below. Option Parameter Description Total Memory (Display only) Shows the physical capacity of the installed memory. Current Memory Speed (Display only) Shows the current memory operating frequency.
  • Page 68 Chapter 2 Useful Features 1. System BIOS PCI Configuration submenu From the Advanced menu, select PCI Configuration and then press the <Enter> key to display the menu screen as shown below. For details about the options, see the table below. Option Parameter Description...
  • Page 69 Chapter 2 Useful Features 1. System BIOS PCI Device Controller and Option ROM Settings submenu For details about the options, see the table below. Option Parameter Description VGA Controller Disabled Enable or disable the onboard VGA controller. [Enabled] When there is no enabled VGA controller except for the onboard one and Serial Redirection is disabled, this item is automatically "Enabled".
  • Page 70 Chapter 2 Useful Features 1. System BIOS PCI Link Speed Settings submenu For details about the options, see the table below. Option Parameter Description [Auto] Target Link Speed Limit Specify the upper limit of the link speed of 2.5 GT/s onboard PCI devices.
  • Page 71 Chapter 2 Useful Features 1. System BIOS Advanced Chipset Configuration submenu From the Advanced menu, select Advanced Chipset Configuration and then press the <Enter> key to display the menu screen as shown below. For details about the options, see the table below. Option Parameter Description...
  • Page 72 Specify the delay time before HDD is Hard Disk Pre-Delay 3 Seconds accessed during POST. 6 Seconds 9 Seconds 12 Seconds 15 Seconds 21 Seconds 30 Seconds ]: Factory setting Note NEC has not verified the operation in IDE mode. Express5800/R120g-1M, R120g-2M Maintenance Guide...
  • Page 73 Chapter 2 Useful Features 1. System BIOS SATA Information submenu For details about the options, see the table below. Option Parameter Description SATA Port0 (Display only) Shows a device connected to each port. "Not Present" is shown when no device is SATA Port1 connected to the SATA port.
  • Page 74 Chapter 2 Useful Features 1. System BIOS USB Configuration submenu From the Advanced menu, select USB Configuration and then press the <Enter> key to display the menu screen shown below. For details about the options, see the table below. Option Parameter Description Device Reset Timeout...
  • Page 75 Chapter 2 Useful Features 1. System BIOS Serial Port Configuration submenu From the Advanced menu, select Serial Port Configuration and then press the <Enter> key to display the menu screen shown below. From BIOS Redirection Port, select Serial Port A or Serial Port B and then press the <Enter> key to display the menu screen shown below.
  • Page 76 Specifying "Serial Port A" Serial Port B or "Serial Port B" allows direct connection via a terminal unit such as NEC ESMPRO Manager. The screen size of the terminal unit must be 80 x 25. The option items shown below are displayed.
  • Page 77 Chapter 2 Useful Features 1. System BIOS Network Stack Configuration submenu From the Advanced menu, select Network Stack Configuration and then press the <Enter> key to display the menu screen shown below. For details about the options, see the table below. Option Parameter Description...
  • Page 78 Chapter 2 Useful Features 1. System BIOS iSCSI Configuration submenu Option Parameter Description iSCSI Initiator Name Alphanumeric character Specify the name of the iSCSI Initiator. The initiator between 4 and 223 name must be IQN format (iSCSI Qualifier Name). The menu items below can be selected when "iSCSI Initiator Name"...
  • Page 79 Chapter 2 Useful Features 1. System BIOS <1> Add an Attempt submenu Note A MAC address is displayed when the onboard LAN controller or the UEFI driver for the PCI device is loaded. Option Parameter Description MAC [XX:XX:XX:XX:XX:XX] – – Express5800/R120g-1M, R120g-2M Maintenance Guide...
  • Page 80 Chapter 2 Useful Features 1. System BIOS i. MAC [XX:XX:XX:XX:XX:XX] submenu Option Parameter Description iSCSI Attempt Name Up to 96 Alphanumeric Specify an attempt name of iSCSI. characters iSCSI Mode [Disabled] Specify iSCSI mode. Enabled Enabled for MPIO Internet Protocol [IP4] Specify IP mode of iSCSI.
  • Page 81 Chapter 2 Useful Features 1. System BIOS Option Parameter Description Target IP Address IP Address Specify the IP address of the target device. This item is not displayed when "Enabled" is selected for Get Target info via DHCP. Target Port 0-65535 Specify the target port.
  • Page 82 Chapter 2 Useful Features 1. System BIOS <3> Delete Attempts submenu Option Parameter Description Attempt [XX] [Disabled] Select "Enabled" for an iSCSI attempt you want to delete. Enabled Commit Changes and Exit – Save the current setting and return to the iSCSI Configuration submenu.
  • Page 83 Chapter 2 Useful Features 1. System BIOS <4> Change Attempt Order submenu Option Parameter Description Change Attempt Order – Specify the priority of iSCSI attempt. Press the <Enter> key to open the pop-up window, and specify the priority by using <+> or <–> key. Commit Changes and Exit –...
  • Page 84 Chapter 2 Useful Features 1. System BIOS UEFI Driver Configuration submenu Option Parameter Description (UEFI Driver Name) – This item is displayed when the onboard LAN controller or a UEFI driver for a PCI device is loaded. The on-screen menu depends on the specified UEFI driver.
  • Page 85 Chapter 2 Useful Features 1. System BIOS VLAN Configuration (MAC:XXXXXXXXXXXX) submenu Option Parameter Description － － Create new VLAN VLAN ID [0]-4094 Specify VLAN ID. Priority [0]-7 Specify VLAN Priority. Add VLAN － Add VLAN. － － Configured VLAN List VLAN ID: [x], Priority:[x] [Disabled] Set VLAN to be deleted to [Enabled].
  • Page 86 Chapter 2 Useful Features 1. System BIOS Driver Health submenu Option Parameter Description (UEFI Driver Name) (Display only) Displays the status of the UEFI driver. This item is displayed when the onboard LAN controller or a UEFI driver for a PCI device is loaded, and the UEFI driver supports the Driver Health Protocol.

  • Page 87: Security

    Chapter 2 Useful Features 1. System BIOS 1.2.3 Security If you move the cursor to Security, the Security menu appears. For the menu that has on the left, move the cursor to it and then press the <Enter> key to show its submenus. Then configure the settings. Select Administrator Password or User Password, and then press the <Enter>...
  • Page 88 Chapter 2 Useful Features 1. System BIOS For details about the options, see the table below. Option Parameter Description − − Password Configuration Administrator Password Up to 20 When the <Enter> key is pressed, the alphanumeric password entry screen to set administrative characters right is displayed.
  • Page 89 Chapter 2 Useful Features 1. System BIOS Secure Boot Configuration submenu When "Secure Boot" is selected and the <Enter> key is pressed in the Security menu, the following screen is displayed. For details about the options, see the table below. Parameter Description Option...
  • Page 90 Chapter 2 Useful Features 1. System BIOS Key Management submenu Option Parameter Description Provision Factory Default Disabled Enable/Disable the function to automatically keys [Enabled] register the default key if you do not have Platform Key (PK). Set “System Mode” to [Setup]. Disable Secure Delete All Secure Boot －...
  • Page 91 Chapter 2 Useful Features 1. System BIOS Trusted Computing submenu From the Security menu, select Trusted Computing and then press the <Enter> key to display the menu screen shown below. If you enable TPM Support, the following menu screen appears. Express5800/R120g-1M, R120g-2M Maintenance Guide...
  • Page 92 Chapter 2 Useful Features 1. System BIOS If TXT Support is enabled, the following screen is displayed. For details about the options, see the table below. Option Parameter Description − − TPM Configuration TPM20 Device Found － － TPM Support [Disabled] Enable or disable Trusted Platform Module Enabled...
  • Page 93 Chapter 2 Useful Features 1. System BIOS Option Parameter Description VT-d Disabled Enable or disable Intel(R) Virtualization [Enabled] Technology for Directed I/O feature (Virtualization of I/O feature). This option is displayed only when the installed processor supports this feature. ]: Factory setting Express5800/R120g-1M, R120g-2M Maintenance Guide...

  • Page 94: Server

    Enable or disable the boot monitoring feature 5-60 minutes and specify the timeout period. To use this feature, NEC ESMPRO ServerAgentService must be installed. If starting up an OS on which NEC ESMPRO ServerAgentService is not installed, disable this feature. Boot Monitoring Policy [Retry 3 times]...
  • Page 95 Chapter 2 Useful Features 1. System BIOS Option Parameter Description Thermal Sensor Disabled Enable or disable the thermal sensor [Enabled] monitoring feature. If this option is set to "Enabled" and when abnormal temperature is detected, POST stops before the OS starts and the system waits until the temperature becomes normal.
  • Page 96 Chapter 2 Useful Features 1. System BIOS Option Parameter Description Disabled Specify the operation policy of the Power Power Measurement Policy [One Time] Measurement feature. One time: Always The power is measured only at the next POST execution. This parameter is automatically changed to "Disabled"...
  • Page 97 Chapter 2 Useful Features 1. System BIOS System Management submenu From the Server menu, move the cursor to System Management and then press the <Enter> key to show its submenus. For details about the options, see the table below (display only). Option Parameter Description...
  • Page 98 Chapter 2 Useful Features 1. System BIOS Power Control Configuration submenu From the Server menu, move the cursor to Power Control Configuration and then press the <Enter> key to show its submenus. For details about the options, see the table below. Option Parameter Description...
  • Page 99 Chapter 2 Useful Features 1. System BIOS The table below shows the operation of DC power when the AC power is turned off once and then back on, in accordance with the AC LINK setting. System status before AC power was turned off AC LINK setting Stay Off Last State...

  • Page 100: Boot

    − Boot Configuration Quiet Boot Disabled Enable or disable the feature to display the NEC logo during [Enabled] POST. When this option is set to "Disabled", the results of POST execution are displayed instead of the NEC logo. If BIOS Redirection Port is enabled, this option is shown as Unavailable and inaccessible (run with "Disabled"...
  • Page 101 Chapter 2 Useful Features 1. System BIOS Method of changing priority of bootable devices 1. If BIOS detects a bootable device, it displays the information of the device at the corresponding display item. 2. Move the cursor to the position of each device using <↑> and <↓> keys and change the priority (1st to 4th) using the <+>...
  • Page 102 Chapter 2 Useful Features 1. System BIOS (5) Case when Remote Management Advanced License (*1) is registered If Remote Management Advanced License is registered, remote media are registered as a bootable device. Remote media operate as follows: - AMI Remote CD/DVD devices are registered as the device of highest priority in "CD/DVD Priorities". - If "Load Setup Defaults"...

  • Page 103: Save & Exit

    Chapter 2 Useful Features 1. System BIOS 1.2.6 Save & Exit If you move the cursor to Save & Exit, the Save & Exit menu appears. The options of this menu are described below. Save Changes and Exit The SETUP utility closes with all the changes saved in NVRAM (Non-volatile memory). After the SETUP utility closes, the system automatically reboots.

  • Page 104: Server Configuration

    Chapter 2 Useful Features 2. Server Configuration Server Configuration Starting Server Configuration 1. If you press the <F4> key while the POST is running, the Keyboard type selection menu appears. Keyboard type selection menu 2. When you select a type of keyboard that is connected to the server, the Off-line TOOL MENU appears. Off-line TOOL menu 3.
  • Page 105 Chapter 2 Useful Features 2. Server Configuration (a) EXPRESSSCOPE Engine 3 You can view or set configuration information concerning BMC. After you change parameter value for each item, select OK to apply the new value to BMC. See Chapter 2 (2.2 EXPRESSSCOPE Engine 3) for details. (b) ECO You can view or set information concerning ME (Management Engine).

  • Page 106: Expressscope Engine 3

    Chapter 2 Useful Features 2. Server Configuration EXPRESSSCOPE Engine 3 The following menu appears when you select EXPRESSSCOPE Engine 3 on Server Configuration Utility. EXPRESSSCOPE Engine 3 menu (a) Configuration You can set configuration information to BMC. After you change parameter value for each item, select OK to apply the new value to BMC. See Chapter 2 (2.3 Configuration Menu) for details.

  • Page 107: Configuration Menu

    Chapter 2 Useful Features 2. Server Configuration Configuration Menu The following menu appears when you select Configuration on EXPRESSSCOPE Engine 3 menu. BMC Configuration menu (a) Network You can view network environment and services of BMC LAN and change parameter setting. See Chapter 2 (2.3.1 Network) for details.

  • Page 108: Network

    Chapter 2 Useful Features 2. Server Configuration 2.3.1 Network The following menu appears when you select Network on Configuration menu. Network menu (1/2) Item Description Default Value IPv4 Property *1 *2 Management LAN Specify and display LAN port to communicate with BMC. Management LAN Management LAN : LAN port for BMC exclusive use.
  • Page 109 Chapter 2 Useful Features 2. Server Configuration (2/2) Item Description Default Value IPv6 Property IPv6 Enable or disable IPv6. Disable Address Assignment Specify the mode to assign IPv6 address (Static or Dynamic). Dynamic Mode Link Local Address Display link local address. –...

  • Page 110: User Management

    Chapter 2 Useful Features 2. Server Configuration 2.3.2 User Management The following menu appears when you select User Management on BMC Configuration menu. User Management menu (1/2) Item Description Default Value User Account User Enable or disable the user. Enable User Name Specify user name.
  • Page 111 Chapter 2 Useful Features 2. Server Configuration (2/2) Item Description Default Value LDAP (Property) LDAP Authentication Enable or disable LDAP authentication. Disable IP Address Specify the IP address. 0.0.0.0 Port Number Specify the LDAP port number. *11 *12 Search Base Specify the search base used in LDAP authentication.

  • Page 112: Mail Alert

    Chapter 2 Useful Features 2. Server Configuration 2.3.3 Mail Alert The following menu appears when you select Mail Alert on BMC Configuration menu. Mail Alert menu (1/2) Item Description Default Value Mail Alert Mail Alert Enable or disable Mail Alert. Disable Response of SMTP Specify the timeout period until when the connection to SMTP server succeed...
  • Page 113 Chapter 2 Useful Features 2. Server Configuration (2/2) Item Description Default Value Alert Level Alert Level Specify the kind of event to alert. Error, Warning Error : When "Error" is detected in each sensor type, the alert is sent to the selected address among To1 to To3.

  • Page 114: Snmp Alert

    Chapter 2 Useful Features 2. Server Configuration 2.3.4 SNMP Alert The following menu appears when you select SNMP Alert on BMC Configuration menu. SNMP Alert menu Item Description Default Value SNMP Alert SNMP Alert Enable or disable SNMP Alert. Disable Computer Name Specify the Computer Name.

  • Page 115: System Operation

    Chapter 2 Useful Features 2. Server Configuration 2.3.5 System Operation The following menu appears when you select System Operation on BMC Configuration menu. System Operation menu Item Description Default Value Remote KVM Console Encryption Enable or disable encryption. Enable Port Number Specify the port number when encryption is disabled.

  • Page 116: Eco

    Chapter 2 Useful Features 2. Server Configuration 2.3.6 The following menu appears when you select ECO on Server Configuration Utility menu. ECO menu Item Description Default Value POWER CAPPING LED Shows LED status. Enable : On Working : Blinking Disable : Off Invalid : Unknown...
  • Page 117 Chapter 2 Useful Features 2. Server Configuration (2/2) Item Description Default Value Configuration Power Threshold(Pn) Specify power threshold in Non-Aggressive Mode. Allowable range is between The larger value *5 *6 the Minimum Power Consumption and BBB (Watt). comparing with Power Threshold(Pa) –10 and Minimum Power Consumption...

  • Page 118: Miscellaneous

    When this item is changed to/from "Overwrite oldest SEL", all log records in the SEL Repository are cleared. Disabling Platform Event Filter also disables SNMP alert. When BMC can be managed directly from NEC ESMPRO Manager (Ver.5.4 or later), this item must be set to "Enable". If it is set to "Enable", Authentication Key is required.

  • Page 119: Clear Sel

    Chapter 2 Useful Features 2. Server Configuration Clear SEL If you select Clear SEL on EXPRESSSCOPE Engine 3 menu, the confirmation message as show below appears. Confirmation message (Clear SEL) <ESC> key: Aborts processing and returns to BMC Configuration menu. <Enter>...

  • Page 120: Initializing Configuration

    Chapter 2 Useful Features 2. Server Configuration Initializing Configuration If you select Configuration Initialization on EXPRESSSCOPE Engine 3 menu, the confirmation message as show below appears. Confirmation message (Initialization) <ESC> key: Aborts processing and returns to Main menu. <Enter> key: Initializes BMC configuration settings and restores the default value.

  • Page 121: Power Control Feature

    For a device that has a Xeon Processor, power consumption of the server can be controlled by using the command line interface of EXPRESSSCOPE Engine 3 (BMC) or by using NEC ESMPRO Manager. This feature curves the upper limit of the power consumption, which allows more servers to be installed in the environment where the power consumption is limited.

  • Page 122: Raid System Configuration

    Chapter 2 Useful Features 4. RAID System Configuration RAID System Configuration Off-line Utility and Universal RAID Utility The points to be noted when using Universal RAID Utility together with Off-line Utility are described below. The name of Off-line Utility depends on Boot Mode. In Legacy Mode, Ctrl-R is used. In UEFI Mode, HII is used. (1) Terms...
  • Page 123 Chapter 2 Useful Features 4. RAID System Configuration (3) Priority settings For setting and displaying the priority of the background tasks (Rebuild, Patrol Read, and Consistency Check) for the RAID Controller, Off-line Utility uses numerical values while Universal RAID Utility uses three levels of High, Middle, and Low.

  • Page 124: Details Of Expressbuilder

    After installing Starter Pack in the server, you can run EXPRESSBUILDER as a Windows application. Run NEC EXPRESSBUILDER from Windows Start Menu or run the shortcut on the desk top. When EXPRESSBUILDER starts as a Windows application, Autorun Menu shown in Chapter 2 (5.2 Menus of EXPRESSBUILDER) - (4) Autorun Menu will appear.

  • Page 125: Menus Of Expressbuilder

    Chapter 2 Useful Features 5. Details of EXPRESSBUILDER Menus of EXPRESSBUILDER You can operate EXPRESSBUILDER using onscreen menus. (1) Boot Selection Menu When the server starts from EXPRESSBUILDER, the following menu appears. Choose an item by using arrow keys and <Enter> key. OS installation *** default *** Tool menu (Normal mode)
  • Page 126 Chapter 2 Useful Features 5. Details of EXPRESSBUILDER (2) Home Menu Operate Home Menu using the mouse or keyboard (Tab and Enter keys). Home Menu includes the following items. a) Setup Configures RAID arrays or installs Windows easily. For details, see "Installation Guide (Windows)". If you want to configure RAID arrays without installing Windows, choose Manual Selection in the step 1 of Setup.
  • Page 127 Chapter 2 Useful Features 5. Details of EXPRESSBUILDER (4) Autorun Menu You can use the following features from the menu that starts by using the Windows autorun feature or by using EXPRESSBUILDER as a Windows application. a) Instruction Manuals Shows User's Guide, Installation Guide, and other instruction manuals. Install Adobe Reader to your computer to read the manuals.

  • Page 128: Utilities In Expressbuilder

    Saves or loads the configuration data on a RAID controller. (2) File Execution Runs directly an external utility on removal media. Use this feature for utilities provided by NEC. Note Do not run the file provided by a third party.

  • Page 129: Expressscope Engine 3

    Chapter 2 Useful Features 6. EXPRESSSCOPE Engine 3 EXPRESSSCOPE Engine 3 EXPRESSSCOPE Engine 3 provides various features by using a system management LSI called Baseboard Management Controller (BMC). EXPRESSSCOPE Engine 3 monitors a power supply status, fan status, temperature, voltage, and other statuses inside the server.

  • Page 130: Nec Esmpro

    Chapter 2 Useful Features 7. NEC ESMPRO NEC ESMPRO NEC ESMPRO ServerAgentService (for Windows) For details of NEC ESMPRO ServerAgentService (for Windows), see NEC ESMPRO ServerAgentService Installation Guide (Windows) in EXPRESSBUILDER. Express5800/R120g-1M, R120g-2M Maintenance Guide...

  • Page 131: Nec Esmpro Manager

    7. NEC ESMPRO NEC ESMPRO Manager NEC ESMPRO Manager can remotely control and monitor the hardware and the RAID system of the server. To use these features, install the bundle software for the server such as NEC ESMPRO ServerAgentService. For details, see "NEC ESMPRO Manager Installation Guide" or online help.

  • Page 132: Nec Esmpro Agent Extension

    Chapter 2 Useful Features 7. NEC ESMPRO NEC ESMPRO Agent Extension NEC ESMPRO Agent Extension enables you to manage the server remotely by this server’s BMC connecting with NEC ESMPRO Manager. For details, see "NEC ESMPRO Agent Extension Installation Guide" in EXPRESSBUILDER.

  • Page 133: Nec Product Info Collection Utility

    8. NEC Product Info Collection Utility NEC Product Info Collection Utility NEC Product Info Collection Utility can collect various data and logs related to the server all at once. You can collect the server information(Product Info) for maintenance by using this utility.

  • Page 134: Universal Raid Utility

    Chapter 2 Useful Features 9. Universal RAID Utility Universal RAID Utility Universal RAID Utility is an application to manage or monitor the following RAID controllers. • N8103-176 RAID Controller (1GB, RAID 0/1) • N8103-177 RAID Controller (1GB, RAID 0/1/5/6) • N8103-178 RAID Controller (2GB, RAID 0/1/5/6) •...

  • Page 135: Express Report Service / Express Report Service (Https)

    Chapter 2 Useful Features 10. Express Report Service / Express Report Service (HTTPS) Express Report Service / Express Report Service (HTTPS) For details about Express Report Service / Express Report Service (HTTPS), see “Express Report Service / Express Report Service (HTTPS) Installation Guide (Windows)” in EXPRESSBUILDER. Express5800/R120g-1M, R120g-2M Maintenance Guide...

  • Page 136: Express Report Service (Mg)

    Chapter 2 Useful Features 11. Express Report Service (MG) Express Report Service (MG) For details about Express Report Service (MG), see Express Report Service (MG) Installation Guide (windows) in EXPRESSBUILDER. Express5800/R120g-1M, R120g-2M Maintenance Guide...
  • Page 137 NEC Express5800 Series Express5800/R120g-1M, R120g-2M Appendix 1. POST Error Message Shows a list of error messages for errors detected by the power on self-test (POST). 2. List of Windows Event Logs Shows a list of Windows event logs Accessing Data for Electric Power, Temperature, and Processor Utilization Describes how to check power consumption in watts, intake temperature, and logical processor utilizations.

  • Page 138: Chapter 3 Appendix

    Chapter 3 Appendix 1. POST Error Message POST Error Message If POST detects a problem, an error message appears or a beep code sounds. System Monitoring Check ... Passed ERROR AE81: CPU1_DIMM1 with error is enabled. AE01: CPU1_DIMM1 has been disabled. Messages indicating a memory error AE02: CPU1_DIMM2 has been disabled.
  • Page 139 Chapter 3 Appendix 1. POST Error Message (1) Error messages Error Message Cause Action Illegal setup information of Start BIOS Setup Utility (SETUP), and then 8000 System variable is BIOS was detected. execute Load Setup Defaults and specify the corrupted. necessary settings.
  • Page 140 Chapter 3 Appendix 1. POST Error Message Error Message Cause Action Low-speed mode was detected 9080 Link in Slow Speed Made on bus between CPU1 and between CPU1 and CPU2. CPU2. Connection failure was detected Contact your sales representative. 9081 Link Failure between CPU1 on bus between CPU1 and and CPU2...
  • Page 141 Chapter 3 Appendix 1. POST Error Message Error Message Cause Action An error was detected in A018 Memory Error detected in CPU2_DIMM12. CPU2_DIMM12 Memory Sparing feature is Confirm the setting for Memory RAS Mode in Online Spare Memory was not A420 disabled in this memory SETUP.
  • Page 142 Chapter 3 Appendix 1. POST Error Message Error Message Cause Action A memory error was detected. AE10 CPU2_DIMM4 has been CPU2_DIMM4 has been disabled. disabled. A memory error was detected. Contact your sales representative. AE11 CPU2_DIMM5 has been CPU2_DIMM5 has been disabled.
  • Page 143 Chapter 3 Appendix 1. POST Error Message Error Message Cause Action An error in CPU1_DIMM12 was AE8C CPU1_DIMM12 with error is detected, but because all enabled. memory is currently disabled, this DIMM was forcibly enabled. An error in CPU2_DIMM1 Contact your sales representative. AE8D CPU2_DIMM1 with error is occurred, but because all...
  • Page 144 Chapter 3 Appendix 1. POST Error Message Error Message Cause Action Option ROM expansion in PCI B008 Expansion ROM not slot 3D failed. initialized - PCI Slot 3D Option ROM expansion in PCI Disable expansion of option ROM of the option B01D Expansion ROM not slot 1D failed.
  • Page 145 Chapter 3 Appendix 1. POST Error Message Error Message Cause Action Link Speed error was detected B277 PCI Slot 3C - PCIe Link Speed on PCI Slot 3C. Error Link Speed error was detected B278 PCI Slot 1D - PCIe Link Speed on PCI Slot 1D.
  • Page 146 Chapter 3 Appendix 1. POST Error Message Error Message Cause Action An illegality was detected while Unplug the power cord, wait for at least 30 C10C BMC update firmware updating BMC firmware. seconds, then restart the server. corrupted. An illegality was detected in C10D Internal Use Area of BMC FRU FRU containing the device...
  • Page 147 Chapter 3 Appendix 1. POST Error Message Error Message Cause Action Illegal hardware configuration Contact your sales representative. Hardware configuration C302 was detected. error. Illegal fan control was detected FAN Structure ID command C303 when RAID Controller is error. installed. SDR for RAID Controller is Necessary to update SDR C304...
  • Page 148 Chapter 3 Appendix 1. POST Error Message (2) Beep code If POST detects a problem and is unable to display the error message, the beep code sounds instead of displaying the message. A beep code is a series of short beeps separated by pauses. For example, "1-3-3-1" indicates one beep, a pause, three beeps, a pause, three beeps, a pause, and one beep.
  • Page 149 Chapter 3 Appendix 1. POST Error Message (3) Error messages on a virtual LCD You can confirm the error messages by using the EXPRESSSCOPE Engine 3 web browser window. For details, see EXPRESSSCOPE Engine 3 User’s Guide. The table below shows the error messages displayed on upper and lower lines, cause, and action. If the same error appears even if the action is performed, contact your sales representative.
  • Page 150 Chapter 3 Appendix 1. POST Error Message • Messages displayed on a lower LCD line BMC Message on Lower LCD Line Cause Action A voltage abnormality was Contact your sales representative. Processor1 Voltage Lower detected. Non-Critical Processor1 Voltage Upper Non-Critical Processor1 Voltage Lower Critical Processor1 Voltage Upper Critical Processor2 Voltage Lower...
  • Page 151 Chapter 3 Appendix 1. POST Error Message BMC Message on Lower LCD Line Cause Action A temperature abnormality was The cooling fan has failed or is CPU1-DIMM Area Temperature Lower detected. clogged. Contact your sales Non-Critical representative. CPU1-DIMM Area Temperature Upper Non-Critical CPU1-DIMM Area Temperature Lower Critical...
  • Page 152 Chapter 3 Appendix 1. POST Error Message BMC Message on Lower LCD Line Cause Action The power was forcibly turned off Contact your sales representative. Processor1 Thermal Trip due to a CPU temperature Processor2 Thermal Trip abnormality. The power was forcibly turned off Chip Set Thermal Trip due to an abnormal temperature of chipset.
  • Page 153 Chapter 3 Appendix 1. POST Error Message BMC Message on Lower LCD Line Cause Action CPU2-DIMM10 Uncorrectable Error An unrecoverable error occurred Contact your sales representative. for CPU2-DIMM10. CPU2-DIMM11 Uncorrectable Error An unrecoverable error occurred for CPU2-DIMM11. CPU2-DIMM12 Uncorrectable Error An unrecoverable error occurred for CPU2-DIMM12.
  • Page 154 Chapter 3 Appendix 1. POST Error Message BMC Message on Lower LCD Line Cause Action Drive 7 Fault Operation was performed during Turn off the power, wait for at least 30 hard disk drive failure seconds, and restart the server. Drive 8 Fault Drive 9 Fault *1 Drive 10 Fault *1...

  • Page 155: List Of Windows Event Logs

    Chapter 3 Appendix 2. List of Windows Event Logs List of Windows Event Logs Event Log Source Type Message (Description) Timing when an event is logged Action All Windows OS System Event Log Error The driver detected a controller error on \Device\RaidPort(x). megasas2 If the below value is 50 in Details of the event log, this event does not affect system operation.
  • Page 156 Chapter 3 Appendix 2. List of Windows Event Logs Broadcom NetXtreme Gigabit Ethernet #xx: The network link is down. b57nd60a Warning Check to make sure the network cable is properly connected. When installing an OS, starting system, This event does not affect system operation. or applying Starter Pack QLogic BCM57800 #xx: The network link is down.
  • Page 157 Chapter 3 Appendix 2. List of Windows Event Logs NtpClient was unable to set a manual peer to use as a time source Microsoft-Windows-Time-S Warning because of a DNS resolution error on 'time.windows.com,0x9'. NtpClient ervice will try again in 15 minutes and double the reattempt interval thereafter. When installing an OS, starting system, If it is not registered after connecting to the Internet, there is no problem or applying Starter Pack...
  • Page 158 Chapter 3 Appendix 2. List of Windows Event Logs In the settings of application-specific access authorization, access authorization of local activation for COM server applications with CLSID {D63B10C5-BB46-4990-A94F-E40B9D520160} and APPID Microsoft-Windows- {9CA88EE3-ACB7-47C8-AFC4-AB702511C276} cannot be granted to Error DistributedCOM the user NT AUTHORITY SYSTEM SID (S-1-5-18) whose address is 10016 LocalHost (LRPC used) running with an SID unable to use application containers (utilization disabled).
  • Page 159 Chapter 3 Appendix 2. List of Windows Event Logs Microsoft-Windows- License Activation (slui.exe) failed with the following error code: Error Security-SPP Error code: hr=0xC004F063 8198 Unless this event is not logged after license authentication, there is no When installing an OS problem in system operation.
  • Page 160 Chapter 3 Appendix 2. List of Windows Event Logs Windows Server 2012 System Log Broadcom NetXtreme Gigabit Ethernet #xx: The network link is down. Warning b57nd60a Check to make sure the network cable is properly connected. When installing an OS, starting system, This event does not affect system operation.
  • Page 161 Chapter 3 Appendix 2. List of Windows Event Logs NtpClient was unable to set a manual peer to use as a time source because of a DNS resolution error on 'time.windows.com,0x9'. NtpClient Microsoft-Windows- Warning will try again in 15 minutes and double the reattempt interval thereafter. Time-Service The error was: No such host is known.
  • Page 162 Chapter 3 Appendix 2. List of Windows Event Logs Application Event Log Description: Detailed information of HRESULT Microsoft-Windows- Warning Returned hr=0xC004F022, original hr=0x80049E00 Security-SPP 1015 Unless the application event is registered after license authentication, When installing an OS this event does not affect system operation. Windows detected your registry file is still in use by other applications or Microsoft-Windows- Warning...
  • Page 163 Chapter 3 Appendix 2. List of Windows Event Logs Microsoft-Windows- Warning Shut down physical computer. Stopping/saving all virtual machines... Hyper-V-VMMS 14100 This event is logged when activating Windows Server 2012 Hyper-V, When running the system but this event does not affect system operation. Microsoft-Windows- Error VID (Virtual Infrastructure Driver) is not running.
  • Page 164 Chapter 3 Appendix 2. List of Windows Event Logs iANSMiniport Warning Adapter link down:Intel(R) ~ This event is logged at system startup if a team is configured with When starting system Intel(R) PROSet, however, there is no problem in system operation. iANSMiniport Warning Intel(R) ~ has been deactivated from the team.
  • Page 165 Chapter 3 Appendix 2. List of Windows Event Logs A provider, QLGCWmiProvider, has been registered in the Windows Management Instrumentation namespace root\qlgcnxns to use the Warning LocalSystem account. This account is privileged and the provider may Microsoft-Windows-WMI cause a security violation if it does not correctly impersonate user requests.
  • Page 166 Chapter 3 Appendix 2. List of Windows Event Logs Volume shadow copy service error: unexpected error DeviceIoControl (\\?\fdc#generic_floppy_drive#6&6a032c4&0 Error &0 #{ GUID }-00000000000002B0,0x00560000, 0000000000000000,0,00000000001EC0E0,4096,[0]). hr = 0x80070001, function is incorrect. 12289 When you import a transportable shadow-copy to another server that has Go to the following Microsoft website for details: a floppy disk drive while operating http://support.microsoft.com/kb/2003968/en-us...

  • Page 167: Accessing Data For Electric Power, Temperature, And Processor Utilization

    Chapter 3 Appendix 3. Accessing Data for Electric Power, Temperature, and Processor Utilization Accessing Data for Electric Power, Temperature, and Processor Utilization This section describes how to access data related to input power consumption in watts, intake temperature, and all logical processor utilizations in the Express Server during usual operation in accordance with ENERGY ®...

  • Page 168: Intake Air Temperature

    Chapter 3 Appendix 3. Accessing Data for Electric Power, Temperature, and Processor Utilization • Result Completion Code = 0x0 Power Consumption = 306 watts The power consumption is 306 watts. Tips If the power consumption readings cannot be read on the server depending on the power supply unit, the completion code is 0xC1 or 0xCB.
  • Page 169 Chapter 3 Appendix 3. Accessing Data for Electric Power, Temperature, and Processor Utilization call GetSensorType(Reserve_LS, Reserve_MS, Record_LS, Record_MS, sensorType) If sensorType = 1 Then ' Temperature WScript.Echo "===========================================" call GetIDString(Reserve_LS, Reserve_MS, Record_LS, Record_MS) WScript.Echo " Sensor Type = Temperature" sensorNum = outparams.ResponseData(10) call GetSensor(Reserve_LS, Reserve_MS, Record_LS, Record_MS,sensorNum) End If End If...
  • Page 170 Chapter 3 Appendix 3. Accessing Data for Electric Power, Temperature, and Processor Utilization Select Case bit case 4: If raw And &h8 Then rv = 0 - ((&h10 - raw) and &h0f) Else rv = raw End If case 8: If raw And &h80 Then rv = 0 - ((&h100 - raw) and &h0ff) Else...

  • Page 171: Processor Utilization

    Chapter 3 Appendix 3. Accessing Data for Electric Power, Temperature, and Processor Utilization 3.1.3 Processor utilization The utilization rate of all logical processors is given by executing the Win32_PerfFormattedData_PerfOS_Processor class that Windows OS provides. Below is the sample file (named as Proc.vbs) created by using Visual Basic Script. This script outputs the processor utilization rate every 30 seconds.

  • Page 172: Glossary

    NEC ESMPRO Manager Software for managing plural servers on network. NEC ESMPRO Software for monitoring the server. This works with NEC ESMPRO Manager. You can ServerAgentService choose Service Mode or Non-Service Mode when installing this software. Service Mode resides as the OS service and Non-Service Mode does not use the OS service to reduce memory, CPU power, and other OS resources.

  • Page 173: Revision Record

    Chapter 3 Appendix 5. Revision Record Revision Record Document Number Date Issued Description 10.112.01-104.01 April 2016 Newly created 10.112.01-104.02 May 2016 Thoroughly revised Express5800/R120g-1M, R120g-2M Maintenance Guide...
  • Page 174 NEC Express Server Express5800/R120g-1M, R120g-2M Maintenance Guide May 2016 NEC Corporation 7-1 Shiba 5-Chome, Minato-Ku Tokyo 108-8001, Japan © NEC Corporation 2016 The contents of this manual may not be copied or altered without the prior written permission of NEC Corporation.

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