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Avaya G700 Installing And Upgrading

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Table of Contents

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Download this manual See also: Troubleshooting Manual, Maintenance Manual
Installing and Upgrading
the Avaya G700 Media Gateway and
Avaya S8300 Media Server
555-234-100
Issue 10.2
May 2007

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Summary of Contents for Avaya G700

  • Page 1 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server 555-234-100 Issue 10.2 May 2007...
  • Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone...

  • Page 3: Table Of Contents

    Connecting a laptop to services port of S8300 ....Connecting a laptop to the G700 serial port ....
  • Page 4 Logging in to the P330 Stack Processor with Device Manager..About Avaya Site Administration ......
  • Page 5 Unpacking and checking the order ......Installing the G700 media gateway ......
  • Page 6 About access to the Communication Manager software distribution CD . . . Tasks to install the S8300 and G700 ......
  • Page 7 What are the system components ......About G700 components ......
  • Page 8 Major tasks to upgrade the S8300B to release 4.0 and upgrade the G700 firmware ......
  • Page 9 Data ........Obtaining S8300 software and G700 firmware ....
  • Page 10 About system access ....... Accessing the G700 ......
  • Page 11 Verifying the contents of the tftpboot directory ....Determining which firmware to install on the G700 ....
  • Page 12 Avaya Fault and Performance Manager ..... Avaya Proxy Agent ....... .
  • Page 13 Contents Administering an IOLAN+ port ......Testing connectivity through the IOLAN+ ....Potential failure scenarios and repair actions .
  • Page 14 About access to the Communication Manager software distribution CD . . . Tasks to install the S8300 and the G700 ..... . .
  • Page 15 Configuring an X330 Expansion Module (If Necessary) ... . Install New Firmware on the G700 ......
  • Page 16 Transition of Control from Primary Controller to LSP ... . . Set Up SNMP Alarming on the G700 ......
  • Page 17 Downloading individual firmware files ....Configure the G700 ........
  • Page 18 Checking the availability of the FTP server for backing up data ..Obtaining S8300 software and G700 firmware ....
  • Page 19 Saving translations ....... . Upgrade the firmware on the G700 Media Gateway ....
  • Page 20 Tasks to upgrade the S8300B or S8300C to release 4.0 and upgrade the G700 firmware ......
  • Page 21 Restoring the 4600-series phone configuration file, if any ... Upgrade the G700 Firmware ......
  • Page 22 Tasks to upgrade the S8300B to S8300C on release 4.0 and upgrade the G700 firmware ......
  • Page 23 Contents Completing the RFA process (obtaining license and password file)..Downloading license file and Communication Manager versions for an LSP ......Running the Automatic Registration Tool (ART) for the INADS IP address, if necessary .
  • Page 24 Restoring the 4600-series phone configuration file, if any ... Upgrade the G700 firmware ......
  • Page 25 Serial Number and Login Information ......G700 Serial Numbers .......
  • Page 26 Contents 26 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 27: About This Book

    About this book Overview This document provides procedures to install, upgrade, or add to an Avaya G700 Media Gateway controlled by an Avaya S8300, S8400, S8500, or S8700/S8710/S8720 Media Server. It also includes information on connecting telephones and adjuncts to the G700.
  • Page 28 Avaya Installation Wizard (IW), Gateway Installation Wizard (GIW), and Upgrade Tool (UT). These five chapters include: Chapter 3: Installing a new G700 with an S8300 using the Avaya Installation Wizard ● Chapter 4: Installing a new G700 without an S8300 using the Gateway Installation Wizard ●...

  • Page 29: Conventions

    Appendix A: Technical information contains specifications and other technical information ● that you need to install an S8300 Media Server with a G700 Media Gateway. Appendix B: Information checklists contains the pre-installation worksheets that you will ●...

  • Page 30: Terminology

    CLI commands and in the Web interface. In most of these cases, they are synonymous with service pack. Typography This section describes the typographical conventions for commands, keys, user input, system output, and field names. 30 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 31: Commands

    Conventions Commands Commands are in constant-width bold type. ● Example: Type change-switch-time-zone and press Enter. Command variables are in bold italic type when they are part of what you must type, ● and in plain italic type when they are not part of what you must type. Example: Type ch ma machine_name, where machine_name is the name of the call delivery machine.

  • Page 32: User Input

    - Type y in the Message Transfer? field. Downloading this book You can view or download the latest version of the Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server, 555-234-100, from the Avaya Web site at: http://support.avaya.com.

  • Page 33: Safety Labels And Security Alert Labels

    The CD, Documentation for Avaya Communication Manager, Media Gateways and Servers, 03-300151, contains a comprehensive library of documents. For a summary of what is new in the February 2007 release of Avaya Communication Manager, see What's New in Avaya Communication Manager for Release 4.0, 03-300682.

  • Page 34: Technical Assistance

    About this book For more information on the Avaya G700 Media Gateway and related features, see the following books: Title Number Hardware Description and Reference for Avaya Communication 555-245-207 Manager Overview for Avaya Communication Manager 03-300468 Maintenance Commands for Avaya Communication Manager 4.0,...

  • Page 35: International

    Trademarks All trademarks identified by the ® or ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. Ordering Documentation In addition to this book, other description, installation, maintenance, and administration books, and documentation library CDs, are available.

  • Page 36: Sending Us Comments

    ● 1-303-538-1741 Ensure that you mention the name and number of this book, Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server, 555-234-100. 36 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 37: Section 1: Reference Information And Hardware Installation

    This section contains chapters explaining the types of wizards that you can use for installations and upgrades, connection methods, and login methods. These chapters cover: Chapter 1: Roadmaps and reference information ● Chapter 2: Hardware installation for the G700 Media Gateway and S8300 Media Server ● Issue 10.2 May 2007...
  • Page 38 38 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 39: Chapter 1: Roadmaps And Reference Information

    To save time on installations and upgrades, four distinct tools are available for your use: Avaya Installation Wizard ● See Job Aid: Avaya Installation Wizard, 555-245-754. Gateway Installation Wizard ● See Job Aid: Avaya Gateway Installation Wizard, 555-245-756. Upgrade Tool ● See Job Aid: Upgrade Tool and Worksheets, 555-245-757. Software Update Manager ●...

  • Page 40: Where Are The Most Recent Versions Of The Wizards

    Roadmaps and reference information Where are the most recent versions of the Wizards You can find the most recent versions of the Avaya Installation Wizard and Gateway Installation Wizard, as well as additional worksheets and job aids for these wizards at http://support.avaya.com/avayaiw.

  • Page 41: About Connection And Login Methods

    Media Server and the Avaya™ G700 Media Gateway. Use this chapter as a reference for the other chapters in this book. The procedures in this book assume that you are connecting to the S8300 and/or the G700 with an Avaya Services laptop. However, the methods apply for any type of PC.

  • Page 42: Laptop Configuration For Direct Connection To The Services Port

    NetSwitcher configures a profile for each type of system for easy future access without requiring you to reset TCP/IP properties or browser settings manually. NetSwitcher is available from an Avaya Services CTSA. 42 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 43: What Network Settings Are Required On The Laptop

    About connection and login methods What network settings are required on the laptop A laptop connected directly to the Services Ethernet interface on the S8300, S8400, S8500, or S8700/S8710/S8720 Media Server requires a specific configuration as described in this section. On any operating system, the network settings need to reflect the following: TCP/IP properties.
  • Page 44 - Enabled appears when the laptop's Ethernet cable is connected to the server. - Disabled or unplugged appears if the NIC is not connected to anything. 44 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 45 About connection and login methods To change TCP/IP properties (Windows 95, 98, NT 4.0, and Millennium Edition [ME]) 1. Access your computer's network information. On your desktop: - Windows 95, 98, and NT: Right-click Network Neighborhood. - Windows ME: Right-click My Network Places. 2.
  • Page 46 Type 192.11.13.6 in the Exceptions box. If there are other entries in this box, add to the list of entries and separate entries with a “;”. - iii. Click OK to exit. 46 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 47 About connection and login methods - For Netscape: a. Select Edit > Preferences. b. Under Category, click Advanced. c. Click Proxies. d. If Direct connection to the Internet is selected, no change is necessary; click Cancel to exit. e. If Direct connection to the Internet is not selected, you can: - select it and click OK to exit - Leave it unselected and configure your browser to bypass the proxy server whenever you are connected to the S8300 services port:...

  • Page 48: About Connection Methods

    Location field to access the server: 192.11.13.6 Connecting a laptop to the G700 serial port To configure a G700 that does not have an S8300, you may need to set up a direct connection from your laptop’s serial port to the G700 Console (serial) port.

  • Page 49: Connecting A Laptop To The Customer Lan

    G700. a. Attach one end of the RS-232 cable to the RJ-45 jack on the front of the G700 that is the stack master. The serial port is on the lower right side of the chassis, labeled Console.

  • Page 50: Setting Up Windows For Modem Connection To The Media Server (Windows 2000 Or Xp)

    4. In the Phone number field, enter the appropriate telephone number inserting special digits such as 9 and 1 or *70, if necessary. 5. On the Connection Availability screen, click For all users or Only for myself, as appropriate. 50 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 51: Configuring The Remote Pc For Ppp Modem Connection (Windows 2000 Or Xp, Terminal Emulator, Or Asa)

    About connection and login methods 6. On the Completing the Network Connection Wizard screen, type the name you want to use for this connection. This name will appear in the Network and Dial-up Connections list. 7. Check the Add a shortcut to my desktop, if desired, and click Finish. 8.

  • Page 52: Using Windows For Ppp Modem Connection (Windows 2000 Or Xp)

    10. Open an SSH session to the S8300 IP address, as noted in the Dialup Status box from Step 9. 11. Access SAT or use the CLI commands as needed. 52 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 53: Using Avaya Terminal Emulator For Lan Connection To Communication Manager

    To use Avaya Terminal Emulator for LAN connection to Communication Manager 1. Double-click the Terminal Emulator icon on your desktop. Alternatively, go to the Start menu, select Programs, then select Avaya, and finally select Terminal Emulator. The system displays the Terminal Emulator.

  • Page 54: Using Avaya Terminal Emulator For Modem Connection To Communication Manager

    12. Log in to Communication Manager to access the SAT command prompt screen. If you are logging in as craft, you log in to the S8300 Linux software. Then, see Open the Communication Manager SAT Screens on page 62. 54 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 55: About Log In Methods

    43. In addition, a third-party SSH client must already be installed on your computer. PuTTY is one such client available for download from http://www.putty.nl/download.html. Note: A version of PuTTY that is defaulted for SSH server access is available for Avaya Note: services personnel only. In this version, some values below have already been pre-selected.

  • Page 56: Logging In To The Media Server From Your Laptop Using Telnet

    2. Access the telnet program. For example: a. On a Windows system, go to the Start menu and select Run. b. Type telnet 192.11.13.6 to access the media server CLI. 56 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 57: Logging In To The S8300 Web Interface From Your Laptop

    About connection and login methods 3. When the login prompt appears, type the appropriate user name (for example, cust or craft). 4. When prompted, enter the appropriate password. 5. If you log in as craft, you are prompted to suppress alarm origination. Generally you should accept the default value (yes).
  • Page 58 Welcome Screen 4. Click the Continue button. 5. Accept the Client Authentication and Security Certificate to access the Login screen. The system displays the Login screen. 58 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 59 About connection and login methods Login Screen 6. Log in as craft. 7. Select yes for Suppress Alarm Origination. The system displays the main menu for the Integrated Management Suite. Issue 10.2 May 2007...
  • Page 60 8. Click on the link for Launch Maintenance Web Interface The system displays the S8300 main menu in the left panel and a usage-agreement notice in the right window. 60 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 61 S8300 Main Menu/Usage Agreement Notice 9. Check the top of the left panel. Note that: - The Avaya media server you are logged into is identified by name and server number. - The S8300 media server number is always 1.

  • Page 62: Open The Communication Manager Sat Screens

    3. Telnet to the P330 stack master stack processor. Type telnet <xxx.xxx.xxx.xxx>, where <xxx.xxx.xxx.xxx> is the IP address of the P330 stack master processor on the customer’s LAN. 62 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 63: Logging In To The P330 Stack Processor With A Lan Connection

    For a complete list of command line interface commands, type help or refer to the Avaya P330T User’s Guide (available at http://www.avaya.com/support).

  • Page 64: Logging In To The P330 Stack Processor With A Direct Serial Connection

    Roadmaps and reference information Logging in to the P330 Stack Processor with a Direct Serial Connection Use this procedure to access the G700 processors when your laptop is directly connected to the Console port using a serial cable. To access the G700 using the Console (serial) port 1.

  • Page 65: About Avaya Site Administration

    Management package. Configuring Avaya Site Administration When Avaya Site Administration is initially installed on a client machine, it needs to be configured to communicate with Communication Manager on the S8300 Media Server. When it runs initially, after downloading, you need to create a new entry for the switch connection.
  • Page 66 1. Click Start > Programs > Avaya > Site Administration. 2. Select the switch (media server) you want to access. 3. When prompted, log in. 4. When you are logged in, click Start GEDI. 66 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 67: About Navigation For G700 Cli Commands

    Note: This navigational aid assumes that you are logged in to the P330 Stack Note: Processor. Default mode is Supervisor with a P330-1(super)# command-line prompt. Table 2: Navigational aid for G700 CLI commands Command Purpose Prompt change to supervisor P330-y(super)#...

  • Page 68: About Terminal Emulation Function Keys For Communication Manager

    Table 4: Key sequences for w2ktt terminal emulation Key Sequence Function Key Function Cancel Execute Help Next Page Previous Page 68 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 69: Chapter 2: Hardware Installation For The G700 Media Gateway And S8300 Media Server

    G700 Media Gateway, 555-233-150, for an overview of the G700 hardware and cabling. About hardware components This section describes the components of an Avaya G700 Media Gateway and an Avaya S8300 Media Server. What are the main elements of the G700 media gateway...

  • Page 70: What Comprises The G700 Media Gateway Chassis And Processors

    9. Console interface 4. Expansion module slot What comprises the G700 media gateway chassis and processors The G700 Media Gateway chassis is a 19-inch, 2u rack-mountable unit. A partial list of technical specifications of the G700 appears in Appendix A: Technical information.
  • Page 71 1. Avaya MM710 T1/E1 Media Module 2. Avaya MM760 VoIP Media Module for additional VoIP resources 3. Avaya MM711 Analog Media Module for connection to 8 analog stations or CO trunks 4. Avaya MM714 Analog Media Module for connection to 4 analog stations and 4 CO trunks.

  • Page 72: What Are Data Expansion Modules

    European Union countries. The use of a shielded cable for the MM710 is preferred for installations worldwide. The media modules enable the G700, with its primary controller, to host a variety of functions ranging from IP phones to traditional analog telephony ports. The media modules contain trunk or line interfaces and their associated circuitry.

  • Page 73: What Are Stackable Ethernet Switches

    What are stackable ethernet switches The G700 Media Gateway can accommodate any of the Avaya stackable ethernet switches. With stackable ethernet switches, customers can add additional IP ports to the G700 in an octaplane stack of up to 10 units cabled together.
  • Page 74 Ethernet ports. Maximum power consumption is 760 Watts. Its power output per PoE port is 15.4 Watts. A C360 switch can co-reside in a stack with G700 Media Gateways. An Avaya C360 stack can contain up to 10 switches and up to three backup power supply units. The stacked switches connect using the Avaya X360STK stacking sub-modules that plug into a slot in the back of the Avaya C360.

  • Page 75: Building A Stack

    The ability to hot-swap one switch at a time by activation of the redundant cable: ● - Does not disrupt the operation of other Avaya C360 switches. - Does not change stack configuration. - Does not require network downtime.
  • Page 76 4.5.14 C363T-PWR 4.3.12 4.5.14 C364T-PWR 4.3.12 4.5.14 Note: Position the C360 switches either at the top or bottom of the stack to ensure Note: mechanical stability. 76 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 77 C364T, C364T-PWR Layer 3 P332GT-ML Layer 2 P332G-ML Layer 2 P334T-ML Layer 2 P332GT-ML Layer 3 P332G-ML Layer 3 P334T-ML Layer 3 G700 P333R, P333R-LB Layer 2 P333T, P334T, P332MF P333T-PWR P333R, P333R-LB Layer 3 P333R-LB Webswitch Issue 10.2 May 2007...

  • Page 78: What Are The Functions Of The S8300 Led Indicators

    What are the functions of the S8300 LED Indicators A set of LED indicators the faceplate of the S8300 are separate from those of the G700. A shutdown button is also on the faceplate, which when depressed for about three seconds, will shut down the system, including the operating software on the S8300.

  • Page 79: Media Servers Supporting The G700 Media Gateway

    S8500, or S8700/S8710 Media Server. The S8300 is on a circuit pack that is always installed in slot V1 of a G700. The S8500 or S8700/S8710 is housed in a separate box that connects to the G700 over a network through a C-LAN circuit pack. Both media servers can support multiple G700s.

  • Page 80: What Is The S8400 Media Server

    G700 over the network through a C-LAN circuit pack in the G600, SCC1, or MCC1. The S8500 can also be connected to the G700 over the network directly to either of two Ethernet ports on the S8500, depending on which is configured in the software as the processor Ethernet port.

  • Page 81: About Endpoint And Adjunct Components

    Sales personnel have verified that the product is suited to the customer’s application. ● Planning and implementation personnel have conducted preliminary inspections of the site ● and of the other equipment to assure that the S8300/G700 solution will operate at its full potential. Issue 10.2 May 2007...

  • Page 82: What The Planning Documentation Provides

    Contractors should point their browsers to Avaya.com (or go directly to: ● http://rfa.avaya.com). From that point, log into SSO and complete the process to obtain your personal login. 82 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 83: What Site Verification Does

    Reviewing demarcation points and connectivity for the IA770 INTUITY AUDIX Messaging Application A demarcation point defines the extent of Avaya’s responsibilities for a product. Beyond this point, the customer is responsible for providing overall service. Generally, Avaya is responsible for all Avaya-provided equipment.

  • Page 84: Maintaining System Security

    Uniform Dialing Plan ● Basic Call Setup ● Basic Supplementary Services ● Supplementary Services with Rerouting ● Transfer into QSIG Voice Mail ● Value-Added (VALU) ● 84 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 85: About Installation And Cabling

    ● stack on page 75). Up to ten G700 Media Gateways and/or Avaya C360 devices can be combined in a single stack. The G700s can be controlled by an Avaya S8300, S8400, S8500, or S8700/S8710 Media Server. In a typical installation, you arrive at the site equipped with all the tools and information needed to install a G700 and, possibly, an S8300.

  • Page 86: Verifying Environmental Conditions

    In these cases, access to the G700 Media Gateway is gained by the use of a tool (such as a lock and key) or other means of security.

  • Page 87: Unpacking And Checking The Order

    Wear an anti-static wrist ground strap whenever handling components of an CAUTION: Avaya G700 Media Gateway. Connect the strap to an approved ground, such as an unpainted metal surface. If you have any questions about the equipment order, or if the equipment has been damaged, contact your Project Manager.

  • Page 88: Preparing The G700 Media Gateway

    Gateway after you have mounted the empty chassis in the rack. It is possible to equip an empty G700 chassis before positioning it in the rack. If you are working where space is limited, you may wish to prepare the G700 before rack insertion.

  • Page 89: Mounting The G700 Media Gateway In The Rack

    4. Tighten with the screwdriver. 5. Repeat on the other side. If the G700 is to be a table-top unit, four feet must be attached to the bottom of the unit. Use the following procedure to do this: To affix feet on the table-top G700...
  • Page 90 Hardware installation for the G700 Media Gateway and S8300 Media Server The G700 is shipped with 3 sets of four mounting screws. Choose the set of screws that ● match the screw holes in the rack being used. The G700 weighs 22.5 pounds (10 kg) empty and between 27 and 34 pounds (between 12 ●...

  • Page 91: Inserting The Avaya S8300 Media Server (If Necessary For Standalone Service Or Lsp)

    Local Survivable Processor (LSP). The S8300 can only be inserted in the slot (v1) on the left side of the G700 Media Gateway. For the S8300B only, the LED module must be pulled from the G700 chassis to provide clearance for the S8300 Media Server.
  • Page 92 Guide the longer, left side of the LED module into the chassis until the shorter, right edge of the module can engage in its guides. Figure 10: Align the LED module and the S8300 Media Server 92 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 93: Inserting Media Modules

    Following the planning documentation, you can insert the required media modules into their designated bays. The G700 Media Gateway can accommodate up to four media modules, or plug-in circuit packs. The choice of media modules is dictated by the offer selected by the customer and the configuration of the system.
  • Page 94 To insert media modules 1. Remove the blank plate from the empty bay. 2. Position the media module squarely before the selected bay on the front of the G700 Media Gateway chassis and engage both sides of the module in the interior guides.
  • Page 95 340). At this point, you have readied the G700, inserted the S8300, if required, and inserted the media modules, as described in the planning documentation. Next, if required, the Expansion Module should be inserted into its bay.

  • Page 96: Inserting An Expansion Module

    Inserting an Expansion Module The Expansion Modules provide increased networking and connectivity capabilities. These modules may be mounted on the G700 Media Gateway in the slot on the lower left side of the unit below slot V1 (see G700 media gateway with an S8300 media server: front view page 70).

  • Page 97: Inserting An Avaya X330Stk Stacking Module

    G700 Media Gateways can be mounted in equipment stacks with routers, switches, or other G700s. The stack is limited to ten elements. To link multiple units, each G700 must be equipped with an Avaya X330STK Stacking Module, which is mounted through the rear panel (back view) of the G700.

  • Page 98: Cabling Multiple Units

    Avaya P333T User Guide for installation and cabling information. To link multiple units, each G700 Media Gateway must be equipped with an Avaya X330STK Stacking Module on the rear panel. Then, each unit in the stack is linked to the one above it. Finally, the bottom unit is linked to the top unit.
  • Page 99 About installation and cabling Figure 14: Cabling Multiple Units in a Single Rack Figure notes: 1. Short Octaplane cable (X330SC) 2. Redundancy cable (X330RC) Issue 10.2 May 2007...
  • Page 100 Hardware installation for the G700 Media Gateway and S8300 Media Server To connect units within a single stack 1. Connect the light grey connector of the short Avaya X330SC cable (12 in, 30 cm) to the port marked “to upper unit” in the bottom-most stack element.
  • Page 101 2. Redundancy cable (X330RC) 3. Long cable (X330LC) You have now mounted the fully equipped Avaya G700 Media Gateway in the rack, and cabled units together as described in the planning documents. When all the units are mounted, and cabled, you are ready to connect to electrical ground conductors.

  • Page 102: Attaching Ground Conductors

    Agency (NFPA) 70, or the applicable electrical code in the country of installation. What are general grounding requirements For AC Input: - Two safety grounds are required to ensure safe operation of the G700 Media Gateway: Ground conductor — part of the AC power cord ●...

  • Page 103: What Are Approved Grounds

    In these cases, access to the G700 Media Gateway is gained by the use of a tool (such as a lock and key) or other means of security.
  • Page 104 If the approved ground or approved floor ground can only be accessed inside a WARNING: dedicated power equipment room, then connections to this ground must be made by a licensed electrician. 104 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 105: Connecting The Safety Ground

    3. Replace the ground screw to the chassis and securely tighten the screw such that it cannot be loosened without the use of a tool. The ground block is provided for use with more than one G700 (or other Cajun devices) in the rack. It is usually mounted by the customer electrician.

  • Page 106: Connecting Ac Power

    What are the G700 AC power requirements The G700 Media Gateway uses an auto-ranging 100-240 Vac power supply, 50 to 60 Hz, 5 A maximum at 100-120 Vac and 2 A maximum at 200-240 Vac. The AC power source must be single phase, 3-conductor (Line, Neutral and Ground) with a 15 A circuit breaker for 100-120 Vac or a 10 A circuit breaker for 200-240 Vac.
  • Page 107 About installation and cabling What are possible AC Fault Conditions If the AC outlet tests reveal any of the following conditions, they must be corrected BEFORE the system can be installed: Open ground ● Hot and neutral reversed ● Open hot ●...

  • Page 108: Plugging In Ac Power

    Server, and the G700 Media Gateway flash at power-up. Each element conducts a series of self-tests. 3. The LEDs on the G700 LED panel flash, and the red ALM LED lights up until the self-tests on the G700 Media Gateway have completed.

  • Page 109: Checking And Connecting Dc Power

    - The master LED (labeled MSTR) or the system LED (labeled SYS) lights on one and only one module in the stack. - On the G700 media gateway, the green CPU LED is illuminated, when both the P330 Stack Processor (Layer 2 Switching Processor) and the G700 Media Gateway Processor (MGP) are in a normal operational state.
  • Page 110 Hardware installation for the G700 Media Gateway and S8300 Media Server Before you connect the G700 media gateway DC feed cable to the DC power source, check the DC power source using a KS-20599 digital voltmeter (or equivalent). To check DC power 1.

  • Page 111: Section 2: G700 Installation And Upgrades - Wizards

    This section contains procedures to install or upgrade an Avaya G700 Media Gateway controlled by an Avaya S8300, S8400, S8500, or S8700-series Media Server, using one of the available Avaya wizard tools. Information on connecting telephones and adjuncts to the G700 is...

  • Page 112: About The Installation Roadmap And Task Lists

    S8300 without an (Primary or S8300 LSP) Chapter 2 Chapter 2 Chapter 3 Chapter 4 Installation Chapter 5 Chapter 6 Upgrade an Existing System 112 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 113: Chapter 3: Installing A New G700 With An S8300 Using The Avaya Installation Wizard

    Chapter 3: Installing a new G700 with an S8300 using the Avaya Installation Wizard This chapter covers the procedures to install a new Avaya G700 Media Gateway with an Avaya S8300 Media Server. The S8300 can be configured as either the primary controller or as a local survivable processor (LSP).

  • Page 114: Installation Overview

    Communication Manager software is distributed on a CD-ROM that you take to the site. Additional files that may be needed are the most recent versions of the software service pack file and G700 firmware files. You may need to obtain these files from the Avaya Support web site.
  • Page 115 Tasks to install the S8300 and G700 Obtaining Ethernet interface IP address and subnet mask on page 120 ● Completing the RFA process (Obtaining license and password file) on page 120 ● Running the Automatic Registration Tool (ART) for the INADS IP address, if necessary ●...

  • Page 116: Before Going To The Customer Site

    List contains administration data for multiple users. The IW pulls this data to automatically administer users on the new system. This administration includes users’ names, unicode 116 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 117: Custom Template

    Getting the Serial Number of the G700, if Necessary For a new installation of a G700 with an S8300, you need the serial number of the G700 Media Gateway in order to complete the creation of the customer’s license file on the rfa.avaya.com web site.

  • Page 118: Checking For And Ftp/Scp/Sftp Server Or Compact Flash For Backing Up Data

    Obtaining service pack files, if needed If one or more service packs are required for this installation or upgrade procedure, and the service pack files are not on your software CD, download the service pack files from the Avaya Support web site to your laptop.

  • Page 119: Obtaining Service Pack And Language Files For Ia770 Intuity Audix Messaging, If Necessary

    If an IA770 service pack is required after the upgrade, obtain the service pack file from the Avaya Support web site. To obtain an IA770 service pack file 1. On the Avaya Support Web site, click on Find Documentation and Downloads by Product Name. 2. Under the letter "I", select IA 770 INTUITY AUDIX Messaging Application.

  • Page 120: Obtaining Optional Language Files

    The Avaya authentication file contains the logins and passwords to access the S8300 media server. This file is updated regularly by Avaya services personnel, if the customer has a maintenance contract. All access to Communication Manager from any login is blocked unless a valid authentication file is present on the S8300 media server.
  • Page 121 4. Check that the license and password files are complete. You might need to add the serial number of the customer's G700. 5. If the files are not complete, complete them. 6. Use the download or E-mail capabilities of the RFA web site to download the license and password files to your laptop.

  • Page 122: Running The Automatic Registration Tool (Art) For The Inads Ip Address, If Necessary

    Also, the ART process is available only to Avaya personnel. You need an ART login ID and password, which you can set up at the ART web site. Non-Avaya personnel must contact their service support or customer care center for INADS addresses, if required.

  • Page 123: Install The S8300

    Install the S8300 Install the S8300 The following manual procedures cover: Inserting the S8300 ● Installing Communication Manager Software ● Inserting the S8300 To insert the S8300 CAUTION: Be sure to wear a properly grounded ESD wrist strap when handling the S8300 CAUTION: Media Server.

  • Page 124: Installing Communication Manager Software

    1. Click Start > Run to open the Run dialog box. 2. Type telnet and press Enter to open a Microsoft Telnet session. 3. Type unset crlf and press Enter. 124 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 125: Remastering The Hard Drive And Installing The Software

    3. Avaya recommends using a UPS backup for media servers. If a UPS is present, make sure the G700 is plugged into the UPS. 4. Verify that all Ethernet connections are secure, to ensure the file transfer process is not interrupted.
  • Page 126 Run AUDIX Installation screen 5. Select Yes if you want to install IA770 concurrently with Communication Manager. Select No if you do not. Then press Enter. 126 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 127 Install the S8300 Note: If you do not install IA770 concurrently with Communication Manager at this time, Note: and decide later to install it, you will have to upgrade Communication Manager again (even to the same release), For the upgrade, you use the Manage Software screen on the Maintenance Web interface, and select Yes at this screen for IA770 installation.

  • Page 128: Accessing The S8300

    About connection and login methods on page 41 for details on how physically to connect and log into the G700. 128 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 129: Creating A Super-User Login, If Necessary, For R4.0 Or Higher

    Install the S8300 Creating a super-user login, if necessary, for R4.0 or higher If a super-user login does not exist, you must add at least one before you complete the upgrade. The easiest way to add a login is with the Maintenance Web pages. Use the following steps only if you are starting from Release 4.0 software or later: Note: A craft level login can create a super-user login in Release 4.0 or later.
  • Page 130 Installing a new G700 with an S8300 using the Avaya Installation Wizard 2. Under Security, select Administrator Accounts. The Administrator Accounts screen appears. 3. Type the login name in the Enter Login ID or Group Name field. 130 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 131 Install the S8300 4. Select Add Login, and click Submit. The Administrator Logins -- Add Login screen appears. 5. Type susers in the login group field. 6. Type prof18 in the additional groups field. prof18 is the code for the customer superuser. 7.
  • Page 132 Log in with telnet or ssh. b. At the Linux command line, type filesync -a <IP_address_of_LSP> , where <IP_address_of_LSP> is the IP address of the LSP you are upgrading. 132 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 133: Using The Avaya Installation Wizard (Iw)

    Using the Avaya Installation Wizard (IW) Using the Avaya Installation Wizard (IW) 1. Log in to the S8300 Maintenance Web page. 2. From the Maintenance Web Interface, launch the Avaya Installation Wizard. The Upgrade Installation Wizard screen appears. Upgrade Installation Wizard screen 3.
  • Page 134 IW using information from your project manager. 6. Click the Continue button. The Usage Options screen displays. Usage Options screen 134 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 135 LSP is physically located in a different time zone. 11. Click Continue. The IW displays the Product ID screen, which Avaya installers use. The screen is not used by business partners. Issue 10.2 May 2007...
  • Page 136 12. Enter the product ID you obtained through the ART tool, and click Continue. The Avaya Communication Manager Software Upgrade screen displays the version of Communication Manager you just installed appears. Avaya Communication Manager Software Upgrade screen 136 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 137 Using the Avaya Installation Wizard (IW) Click Continue. ● The Software Update screen appears. 13. Do one or both of the following: a. If there is an update or security file you need to download, click the Browse button to locate the file.
  • Page 138 The Install Unicode Phone Message Files screen appears. This screen allows you to install files that provide unicode messages for display sets that are in the desired unicode language format. 138 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 139 17. Click Continue. The Media Server - IP Addresses screen appears. If your S8300 media server is already configured, the Avaya IW should detect and display its address information in this screen. If not, you must enter the required information.
  • Page 140 The P330 Stack Processor - IP Addresses screen appears. 20. Add the data as appropriate. 21. The Optional Services screen appears. Select the services you want. 140 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 141 Using the Avaya Installation Wizard (IW) 22. Click Continue. If you selected Uninterruptible Power Supply (UPS) in the Optional Services screen, the Uninterruptible Power Supply (UPS) screen appears. Enter the required information. Issue 10.2 May 2007...
  • Page 142 23. Click Continue. If you selected Domain Name Service (DNS) in the Optional Services screen, the Domain Name Service (DNS) screen appears. Enter the required information. 142 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 143 Using the Avaya Installation Wizard (IW) 24. Click Continue. If you selected Network Time Protocol (NTP) in the Optional Services screen, the Network Time Protocol (NTP) screen appears. Select an NTP option. Issue 10.2 May 2007...
  • Page 144 144 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 145 Using the Avaya Installation Wizard (IW) 27. Click Continue. The Security Files screen appears. This screen displays the status of your license file, and allows you to install this file from a laptop. Issue 10.2 May 2007...
  • Page 146 Installing a new G700 with an S8300 using the Avaya Installation Wizard 28. Click Continue. The IP Addresses screen appears. This screen displays the G700's ID, as well as the type of media module residing in each slot of the G700's chassis.
  • Page 147 MGC in the first IP address box. You can specify up to three backup MGCs in the optional IP address boxes, in priority order. The G700 searches for the primary MGC first. If it cannot connect to the primary MGC, it searches for a backup MGC. An MGC...
  • Page 148 Installing a new G700 with an S8300 using the Avaya Installation Wizard external media gateway. Specify your primary MGC in accordance with the usage option you chose. If you do not configure the S8300 installed in the G700 as the primary MGC, configure the S8300 as a backup MGC.
  • Page 149 Using the Avaya Installation Wizard (IW) 34. To upgrade the G700 firmware, click Continue on the Media Gateway Controller Information screen. The Firmware screen appears. 35. To upload a new firmware version from a laptop, click Upload New Firmware. The Firmware File Upload screen appears. This screen allows you to upload a new firmware file from a laptop.
  • Page 150 The Firmware screen appears. 38. To upgrade firmware, select the action icon. This screen displays the currently installed firmware versions on the G700 and its media modules, as well as the most recent available versions. 150 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 151: Telephony Configuration

    Using the Avaya Installation Wizard (IW) 39. Select the modules you want to upgrade and click Continue. 40. To proceed without upgrading any firmware, clear all the boxes in the Select column and click Continue. If you are adding translations using the wizard, the Country screen appears. Go to Telephony configuration on page 151.
  • Page 152 The Import Custom Template screen appears. This screen allows you to configure telephony translation defaults for the Avaya IW. 3. Click Continue. The Call Routing screen appears. Enter the required call routing information. 152 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 153 Using the Avaya Installation Wizard (IW) 4. Click Continue. The Extension Ranges screen appears. Issue 10.2 May 2007...
  • Page 154 Select Import the following name and number list. b. Enter the file path of the file you want to import, or use the Browse button to locate the file. c. Click Continue. 154 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 155: Trunk Configuration

    The Cross-Connects screen appears. If your trunk cross-connects have been completed, click Continue to proceed with trunk configuration. If your trunk cross-connects have not been completed, it is strongly recommended to exit the Avaya IW and complete all cross-connects before proceeding with trunk configuration.
  • Page 156 ● To proceed to the CO Trunk List screen for configuring a trunk media module, click Continue. See Configuring a trunk media module on page 162. 156 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 157: Adding A Trunk

    Using the Avaya Installation Wizard (IW) Adding a trunk To add a new trunk: 1. Click Add IP Trunk. The IP Trunk Configuration screen appears. 2. Enter the required information in the IP Trunk Configuration screen and click Continue. The IP Trunk List appears, with the new trunk included in the list of trunks.

  • Page 158: Modifying Trunk Parameters

    Actions column, or click Continue to proceed to the CO Trunk List screen. See Configuring a trunk media module on page 162. 158 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 159: Modifying Ip Route Configuration

    Using the Avaya Installation Wizard (IW) Modifying IP route configuration To modify the trunk's IP route configuration: 1. Click the IP route icon in the Actions column of the IP Trunk List screen. The IP Route Configuration screen appears. 2. The IP Route Configuration screen displays the extension ranges available for private-network routing.

  • Page 160: Displaying Trunk Status

    Actions column, or click Continue to proceed to the CO Trunk List screen. See Configuring a trunk media module on page 162. 160 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 161: Removing A Trunk

    Using the Avaya Installation Wizard (IW) Removing a trunk To remove a trunk: 1. Click the trunk's remove icon in the Actions column of the IP Trunk List screen. A message appears asking if you want to remove the trunk.

  • Page 162: Configuring A Trunk Media Module

    The CO Trunk List screen appears. This screen lists trunk media modules detected in the G700 and allows you to configure a media module and run diagnostics. To configure or run diagnostics on a trunk media module, click the Actions icon for the module.

  • Page 163: Endpoint Installation

    Using the Avaya Installation Wizard (IW) Endpoint installation For instructions on endpoint installation, do one of the following: Click Continue from the CO Trunk List screen, or ● Click Endpoints from the main menu. ● The Endpoint Installation screen appears. You can access endpoint installation information from this screen.

  • Page 164: Alarm Configuration

    1. Click Alarming from the main menu. The Modem Status & Configuration screen appears. This screen detects any modem connected to the G700. The screen also displays the results of tests performed on the modem. You can perform the following actions from this screen: Click Reset to reset the modem.
  • Page 165 Using the Avaya Installation Wizard (IW) 2. Select the appropriate modem access policy in the Modem Access area and click Continue. The OSS Configuration screen appears. 3. Enter the required information from the ART tool. For information on using the ART tool, see Running the Automatic Registration Tool (ART) for the INADS IP address, if necessary page 122.

  • Page 166: Password And Final Screens

    1. Click Continue from the SNMP Configuration screen. The Change Root Password screen appears. This screen allows you to change the root password on the G700. 166 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 167 Using the Avaya Installation Wizard (IW) 2. Click Continue. 3. The Authentication File screen appears. This screen allows you to install the authentication file for access to the S8300 Media Server. 4. Click Install New Authentication File. 5. Click the Browse button to locate the authentication file on your laptop.
  • Page 168 Do not click Open. Clicking Open will damage the log file and may cause other WARNING: problems to the Avaya IW. c. Press <F5> to restore the Back and Continue buttons to the Finish Up screen. 168 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 169 7. Click Continue. The Verify Gateway Installation screen appears. This screen displays a list of CLI commands that you can use to verify the G700 configuration. The following figure shows a portion of the Verify Gateway Installation screen. Issue 10.2 May 2007...
  • Page 170 The Launch Device Manager screen appears. This screen allows you to launch the Gateway Device Manager. 9. Click Continue. The Congratulations! screen appears to inform you that the installation is complete. To exit the Avaya IW, click Finish. 170 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 171: If The Server Is An Lsp, Stop And Start Communication Manager

    Using the Avaya Installation Wizard (IW) 10. The Exit AIW screen appears. If the server is an LSP, stop and start Communication Manager If you are upgrading an LSP, you must restart Communication Manager to sync the license for LSP status.

  • Page 172: Configuring An X330 Expansion Module (If Necessary)

    Installing a new G700 with an S8300 using the Avaya Installation Wizard Configuring an X330 Expansion Module (if necessary) User Guides and Quick Start Guides for the expansion modules are available on the Avaya Support web site: To obtain the appropriate Avaya Support Web site document 1.

  • Page 173: Setting Rapid Spanning Tree On The Network

    To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330T User’s Guide (available at http://www.avaya.com/support). Issue 10.2 May 2007...

  • Page 174: Administering An S8300 Primary Controller

    This administration applies only to an S8300 primary controller, which may be the CAUTION: S8300 Media Server resident in the G700 you are installing or may be an external S8300 Media Server somewhere else in the customer’s network. If the S8300 Media Server you just installed is configured as an LSP, do not perform this administration on it.

  • Page 175: Assigning Node Names And Ip Addresses For The Lsps

    3. Press F3 (Enter) when complete. Administering Network Regions Before assigning an IP network region to a G700, you must define network region on the IP Network Region form. After a network region is defined, you can assign it to the various network elements (servers, gateways, IP phones).

  • Page 176: Associating Lsps With Network Regions

    In the event of a network failure, IP telephones assigned to a network region will register with an LSP associated with that region. This procedure associates up to six LSPs with a network region. 176 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 177: Administering Ip Interfaces

    Administering an S8300 primary controller To associate LSPs with a network region 1. On the IP Network Region screen, go to page 2. IP Network Region Screen, page 2 change ip-network-region 1 Page 2 of IP NETWORK REGION INTER-GATEWAY ALTERNATE ROUTING Incomming LDN Extension: Conversion to Full Public Number - Delete: Insert:...

  • Page 178: Identifying Lsps To The S8300 Primary Controller

    1. At the SAT command line, type add survivable-processor <name>, where <name> is the LSP name from the Node Names screen. The Survivable Processor screen appears. 178 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 179: Administering An S8400, S8500, Or S8700-Series Primary Controller

    This document covers only the administration of Communication Manager required for the G700 media gateway to communicate with the primary controller over a customer’s network. For the majority of required administration, see Administrator Guide to Avaya Communication Manager, 03-300509, or Administration for Network Connectivity for Avaya Communication Manager, 555-233-504.

  • Page 180: Assigning Node Names And Ip Addresses For The C-Lans And Lsps

    192.168.1 _.97_ _______________ ___.___.___.___ node-10-lsp 192.168.1 _.50_ _______________ ___.___.___.___ node-11-lsp 192.168.1 _.51_ _______________ ___.___.___.___ __________ ___.___.___. _______________ ___.___.___.___ __________ ___.___.___. _______________ ___.___.___.___ __________ ___.___.___. _______________ ___.___.___.___ 180 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 181: Administering Network Regions

    3. Press F3 (Enter) when complete. Administering Network Regions Before assigning an IP network region to a G700, you must define network region on the IP Network Region form. After a network region is defined, you can assign it to the various network elements (servers, gateways, IP phones).
  • Page 182 RTCP Enabled and RSVP Enabled fields, the entry should be n (no). 3. If the network region of the G700 (1 in this example) is different from that of the S8400, S8500, or S8700-series CLAN board(s), you must interconnect the two regions.

  • Page 183: Assigning Lsps To The Network Regions

    IGAR 4. Type the number for the type of codec set (1–7) that the S8400, S8500, or S8700-series Media Server will use to interconnect the G700 and the C-LAN board(s) in the row corresponding to the region of the C-LAN.

  • Page 184: Administering Ip Interfaces

    This should have already been established as a part of normal S8400, S8500, or Note: S8700-series Media Server installation. 1. Type change ip-interfaces <slot location> to open the IP Interfaces screen. 184 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 185 The subnet mask associated with the IP address for this IP interface. For more information on IP addresses and subnetting, see “Administration for Network Connectivity for Avaya Communication Manager, 555-233-504”. Gateway The address of a network node that serves as the default Address gateway for the IP interface.
  • Page 186 Enter 10 or 100 Mbps if Auto was set to no. Duplex Enter half or full if Auto was set to no. 2 of 2 3. Close the screen. 186 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 187 The subnet mask associated with the IP address for this IP interface. For more information on IP addresses and subnetting, see “Administration for Network Connectivity for Avaya Communication Manager, 555-233-504”. Enable Ethernet The Ethernet port must be enabled (y) before it can be Port? used.

  • Page 188: Identifying The Survivable Processor On The Primary Controller

    1. At the SAT command line, type add survivable-processor <name>, where <name> is the LSP name from the Node Names screen. The Survivable Processor screen appears. 188 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 189: Administering The Media Gateway

    Administering an S8400, S8500, or S8700-series primary controller Figure 18: Add Local Survivable Processor screen add survivable-processor sv-mg2-lsp Page 1 of SURVIVABLE PROCESSOR - PROCESSOR ETHERNET Node Name: sv-mg2-lsp IP Address: 128.256.173.101 Type: LSP Network Region: 1 2. The type field is automatically populated with LSP. LSP appears in the field if the node name is not associated with ESS.
  • Page 190 5. If specifically requested by the customer or your planning documents, type gateway-announcements in the V9 field. This field allows you to enable announcements on the G700 media gateway. V9 is a virtual slot. There is no announcement board associated with it. The announcements for the G700...
  • Page 191 ANA MM MM710 T1/E1 MM The media modules installed in the G700 are listed next to their slot numbers. Verify that a G700 media gateway has been successfully added. To verify changes 1. At the SAT prompt, type list media-gateway.

  • Page 192: Saving Communication Manager Translations

    If the G700 fails to register, two common causes are: - The serial number added as the Identifier for the G700 is wrong. To check, log back into the G700 gateway and type show system. Check the serial number that appears.

  • Page 193: Considerations For Ip Phones Supported By A Local Survivable Processor

    TFTP server, as well as the directory on the TFTP server from which the phone receives its upgrades. When preparing a DHCP server to work with Avaya IP phones, there is an option that must be administered to allow the Avaya phone to receive the DHCP offer. This option is “site-specific-option-number”...

  • Page 194: Transition Of Control From Primary Controller To Lsp

    G700 has problems. If control passes to the LSP, the LSP’s license allows it to support the G700 endpoints for up to 30 days, within which the network problems should be resolved.

  • Page 195: Complete The Installation Of The S8300 (If The Primary Controller)

    Complete the Installation of the S8300 (if the Primary Controller) Complete the Installation of the S8300 (if the Primary Controller) Consult the planning documentation to obtain the necessary information to complete the installation. Part of the final process will be to: Connect and administer test endpoints ●...

  • Page 196: Installing Ia770 Service Pack (Or Rfu) Files, If Any

    4. When the message, "Startup of the Voice System is complete", is displayed, select the Return to Main button and do the next procedure in this document. 196 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 197: Verifying Start Up Of Ia770 Intuity Audix Messaging

    Complete the Installation of the S8300 (if the Primary Controller) Verifying start up of IA770 INTUITY AUDIX Messaging To verify operation of IA770 INTUITY AUDIX Messaging, perform the following steps: 1. In the Maintenance Web Interface, under Server, click Process Status. 2.

  • Page 198: If Ia 770 Fails To Start After A New Installation

    The compact flash card needs to be formatted only before the first use. Note: 6. Click Start Backup. The system displays the results of your backup procedure on the Backup Now results screen. 198 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 199 6. Click Start Backup. The system displays the results of your backup procedure on the Backup Now results screen. This completes the installation of the G700 Media Gateway with an S8300 Media Server as primary controller. Issue 10.2 May 2007...

  • Page 200: If Using Ia770, Administer Communication Manager For Integrated Messaging

    ● Test endpoints ● Complete the electrical installation ● Enable adjunct systems ● This completes the installation of the G700 Media Gateway with an S8300 LSP. 200 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 201: Chapter 4: Installing A New G700 Without An S8300 Using The Gateway Installation Wizard

    Chapter 4: Installing a new G700 without an S8300 using the Gateway Installation Wizard This chapter covers the procedures to install a new Avaya G700 Media Gateway without an Avaya S8300 Media Server. The G700 is controlled by an external primary server running Avaya Communication Manager.

  • Page 202: Installation Overview

    About the TFTP server To install firmware on a G700 without an S8300 or LSP, you must first copy the firmware files to an external TFTP server on the customer LAN. The TFTP server can be a customer computer or it can be set up on your services laptop.

  • Page 203: Before Going To The Customer Site

    A tar.gz file, which you obtain from a CD-ROM or a website, contains new G700 firmware. To load the firmware on a G700 Media Gateway, you must place this tar.gz file on a TFTP server that is connected to the customer’s LAN. The TFTP server can be a customer computer or it can be your laptop if you have arranged with the customer to connect your laptop to the LAN.

  • Page 204: Downloading G700 Firmware Files To Your Tftp Directory

    Downloading G700 firmware files to your TFTP directory To install new firmware for the G700 processors and the media modules, you first need to move the new firmware files to a directory on the TFTP server. The installation program reads the new firmware files from this directory on the TFTP server.
  • Page 205 Component Firmware Version Example Format P330 Stack Processor viisa<version id> viisa4_1_6.exe P330 Stack Processor p330<version id> p330Tweb.4.6.6.exe G700 Media Gateway mgp<version id> mgp_24_21_1.bin VoIP Media Module and mm760<version id> mm760v57.fdl Motherboard VoIP 8-port DCP Media Module mm712<version id> mm712v7.fdl 24-port analog Media Module mm716<version id>...

  • Page 206: Configure The G700 And Upgrade Firmware

    Installing a new G700 without an S8300 using the Gateway Installation Wizard Configure the G700 and upgrade firmware For a new installation of a G700 Media Gateway, you must complete the following configuration tasks: Note: The Avaya Gateway Installation Wizard (GIW) performs these tasks Note: automatically.
  • Page 207 Configure the G700 and upgrade firmware 4. From your laptop computer, double-click the GIW icon to run GIW. The Overview screen appears. Issue 10.2 May 2007...
  • Page 208 5. Click Continue. The COM Port Selection screen appears. 6. Select the COM port on the laptop that you are using to connect to the G250. 208 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 209 Configure the G700 and upgrade firmware 7. Click Continue. The Initializing the Components screen appears. 8. Select the Restore All Components to Factory Default Configuration and Initialize the Gateway Installation Session fields. Issue 10.2 May 2007...
  • Page 210 9. Click Continue. The Import Electronic Preinstallation Worksheet screen appears. 10. If you are using an EPW to configure the G700 Media Gateway, do the following: Note: If you are using GIW to upgrade files or you do not have an EPW, do not check Note: Import EPW.
  • Page 211 Configure the G700 and upgrade firmware 11. Click Continue. The P330 Stack Processor — IP Addresses screen appears. 12. Complete the following fields for the P330 Stack Processor: IP Address — the IP address assigned to the P330 Stack Processor ●...
  • Page 212 The IP addresses screen appears. The IP Addresses screen displays information about the G700 automatically detected, such as what media modules are installed in the media modules slots. 212 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 213 Configure the G700 and upgrade firmware 16. Click the icon in the Action column. The IP Addresses — G700 Media Gateway screen appears. 17. Complete the following fields: IP Address — the IP address assigned to the Media Gateway Processor ●...
  • Page 214 Gateway IP Address — the IP address of the default network gateway for the route ● CAUTION: The default gateway IP routing address is required for Communication Manager CAUTION: 4.0. 214 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 215 LSP, or the port enabled as the Ethernet processor port on an S8500 configured as an LSP. The types of alternate controllers in the list depend on the G700’s primary controller and the other controller devices it supports.
  • Page 216 VoIP resource resident on the G700 Media Gateway motherboard. The MM760 VoIP Media Modules are designated according the slot (for example, v1, v2, v3, v4) in which the media module has been installed. 216 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 217 Configure the G700 and upgrade firmware 24. Click Continue. ✓ The IP Addresses screen reappears. In the Configured column, green checkmarks ( now appear to indicate a component has been configured. Issue 10.2 May 2007...
  • Page 218 Installing a new G700 without an S8300 using the Gateway Installation Wizard 25. Click Continue. The Firmware screen appears. 218 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 219 Configure the G700 and upgrade firmware 26. Click the firmware download icon to update firmware on any of the G700 components. The Firmware - Media Gateway screen appears. 27. In the TFTP Address field, enter the IP address of the TFTP server on which the firmware resides.

  • Page 220: Configure An X330 Expansion Module (If Necessary)

    When the installation is complete, the Finish Up screen appears. 32. Click Finish. Configure an X330 Expansion Module (If Necessary) User Guides and Quick Start Guides for the expansion modules are available on the Avaya Support web site: To configure an X330 Expansion Module 1.

  • Page 221: Set Rapid Spanning Tree On The Network

    To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330T User’s Guide (available at http://www.avaya.com/support). Issue 10.2 May 2007...

  • Page 222: Administer Communication Manager

    G700 you previously installed. This primary controller may or may not be the S8300 you installed in the G700. The primary controller for the G700 you are installing must be administered to enable communication between the primary controller and the G700. The administration differs somewhat depending on whether the primary controller is an S8300 or the primary controller is an S8400, S8500, or S8700-series Media Server.

  • Page 223: Assigning Node Names And Ip Addresses For The Lsps

    3. Press F3 (Enter) when complete. Administering Network Regions Before assigning an IP network region to a G700, you must define network region on the IP Network Region form. After a network region is defined, you can assign it to the various network elements (servers, gateways, IP phones).

  • Page 224: Associating Lsps With Network Regions

    In the event of a network failure, IP telephones assigned to a network region will register with an LSP associated with that region. This procedure associates up to six LSPs with a network region. 224 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 225: Administering Ip Interfaces

    Administer Communication Manager To associate LSPs with a network region 1. On the IP Network Region screen, go to page 2. IP Network Region Screen, page 2 change ip-network-region 1 Page 2 of IP NETWORK REGION INTER-GATEWAY ALTERNATE ROUTING Incomming LDN Extension: Conversion to Full Public Number - Delete: Insert: Maximum Number of Trunks to Use:...

  • Page 226: Identifying Lsps To The S8300 Primary Controller

    1. At the SAT command line, type add survivable-processor <name>, where <name> is the LSP name from the Node Names screen. The Survivable Processor screen appears. 226 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 227: Administering An S8400, S8500, Or S8700-Series Primary Controller

    Administering an S8400, S8500, or S8700-series primary controller Complete the procedures in this section if the primary controller for the G700 you are installing is an S8400, S8500, or S8700-series Media Server. If the primary controller is an S8300, you...

  • Page 228: Assigning Node Names And Ip Addresses For The C-Lans And Lsps

    __________ ___.___.___. _______________ ___.___.___.___ __________ ___.___.___. _______________ ___.___.___.___ 2. Enter the name and IP address for the C-LANs and LSPs. 3. Press F3 (Enter) when complete. 228 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 229: Administering Network Regions

    Administer Communication Manager Administering Network Regions Before assigning an IP network region to a G700, you must define network region on the IP Network Region form. After a network region is defined, you can assign it to the various network elements (servers, gateways, IP phones).
  • Page 230 RTCP Enabled and RSVP Enabled fields, the entry should be n (no). 3. If the network region of the G700 (1 in this example) is different from that of the S8400, S8500, or S8700-series CLAN board(s), you must interconnect the two regions.

  • Page 231: Assigning Lsps To The Network Regions

    IGAR 4. Type the number for the type of codec set (1–7) that the S8400, S8500, or S8700-series Media Server will use to interconnect the G700 and the C-LAN board(s) in the row corresponding to the region of the C-LAN.

  • Page 232: Administering Ip Interfaces

    This should have already been established as a part of normal S8400, S8500, or Note: S8700-series Media Server installation. 1. Type change ip-interfaces <slot location> to open the IP Interfaces screen. 232 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 233 The subnet mask associated with the IP address for this IP interface. For more information on IP addresses and subnetting, see “Administration for Network Connectivity for Avaya Communication Manager, 555-233-504”. Gateway The address of a network node that serves as the default Address gateway for the IP interface.
  • Page 234 Enter 10 or 100 Mbps if Auto was set to no. Duplex Enter half or full if Auto was set to no. 2 of 2 3. Close the screen. 234 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 235 The subnet mask associated with the IP address for this IP interface. For more information on IP addresses and subnetting, see “Administration for Network Connectivity for Avaya Communication Manager, 555-233-504”. Enable Ethernet The Ethernet port must be enabled (y) before it can be Port? used.

  • Page 236: Identifying The Survivable Processor On The Primary Controller

    3. At the SAT command line, type add survivable-processor <name>, where <name> is the LSP name from the Node Names screen. The Survivable Processor screen appears. 236 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 237: Administering The Media Gateway

    Administer Communication Manager Figure 20: Add Local Survivable Processor screen add survivable-processor sv-mg2-lsp Page 1 of SURVIVABLE PROCESSOR - PROCESSOR ETHERNET Node Name: sv-mg2-lsp IP Address: 128.256.173.101 Type: LSP Network Region: 1 4. The type field is automatically populated with LSP. LSP appears in the field if the node name is not associated with ESS.
  • Page 238 5. If specifically requested by the customer or your planning documents, type gateway-announcements in the V9 field. This field allows you to enable announcements on the G700 media gateway. V9 is a virtual slot. There is no announcement board associated with it. The announcements for the G700...
  • Page 239 ANA MM MM710 T1/E1 MM The media modules installed in the G700 are listed next to their slot numbers. Verify that a G700 media gateway has been successfully added. To verify changes 1. At the SAT prompt, type list media-gateway.

  • Page 240: Complete The Installation Process

    If the G700 fails to register, two common causes are: - The serial number added as the Identifier for the G700 is wrong. To check, log back into the G700 gateway and type show system. Check the serial number that appears.

  • Page 241: Chapter 5: Upgrading An Existing S8300B Or S8300C To R4.0 Using The Upgrade Tool

    This chapter covers the procedures to upgrade the software on an installed Avaya S8300B or S8300C Media Server from a 2.x or 3.x release to 4.x. The procedures to upgrade the G700 firmware use CLI commands instead of the Upgrade Tool. This chapter also covers the procedures to upgrade the firmware on an installed Avaya G700 Media Gateway.

  • Page 242: Considerations For Upgrading The S8300B As A Primary Controller Or As An Lsp

    If upgrading both the primary controller and the LSP to the same release, you must ● upgrade the LSP first. The G700 Media Gateways should be upgraded after any LSPs and before the primary ● controller is upgraded. The Upgrade Tool is not available on an S8300 configured as an LSP. The Upgrade Tool is ●...

  • Page 243: Converting The Integration Of Ia770 Intuity Audix Messaging

    As a result, you must retrieve the 46xx firmware (the 46xx .tar file, for example 46xxH323_cm2_2_wi1_15_ipt2_2_111405.tar) from the Avaya Downloads Web site and download the 46xx firmware file to the server after the upgrade. However, you can save a copy of the 46xx configuration file before the upgrade and copy it back into the /tftpboot directory after the upgrade.

  • Page 244: Major Tasks To Upgrade The S8300B To Release 4.0

    Upgrading an existing S8300B or S8300C to R4.0 using the Upgrade Tool Major tasks to upgrade the S8300B to release 4.0 and upgrade the G700 firmware The major tasks to upgrade the S8300B to release 4.0, and upgrade the G700 firmware are: Before going to the customer site ●...

  • Page 245: Obtaining A Usb Dvd/Cd-Rom Drive

    Getting the serial number of the G700, if necessary For an upgrade of an existing G700, the existing license file can usually be reused. However, if the customer is adding feature functionality (for example, adding BRI trunks), or if the upgrade is between major releases (for example, 2.2 to 4.0), you will need the serial number of the...

  • Page 246: Checking The Versions Of The Lsps (If Starting From R2.0 Only)

    Obtaining S8300 software and G700 firmware The files containing the software for the S8300 and the G700 and media module firmware are on the Communication Manager Software Distribution CD-ROM that you take to the site. This CD is called the software CD because it contains software for all of the Linux servers.

  • Page 247: Checking The Cd For The Most Recent Files

    Obtaining service pack files Pre- and post-upgrade service packs may be needed for this upgrade. If the service pack files are not on your software CD, download the service pack files from the Avaya Support web site to your laptop.

  • Page 248: Post-Upgrade Service Pack

    7. If you are a Business Partner, scroll to the bottom of the page and select Download Center to access the password protected Download Center. Otherwise, for Avaya, click on Latest Avaya Communication Manager x.x.x Service Pack to access the service pack download 248 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 249: Obtaining Service Pack And Language Files For Ia770 Intuity Audix Messaging, If Necessary

    Before going to the customer site The File Download window displays. File download window 8. Click the Save button and browse to the directory on your laptop in which you want the file saved. Obtaining service pack and language files for IA770 INTUITY AUDIX Messaging, if necessary If IA700 is installed, determine whether a service pack is needed and/or optional languages are used.

  • Page 250: Obtaining An Ia770 Service Pack File

    The Avaya authentication file contains the logins and passwords to access the S8300 media server. This file is updated regularly by Avaya services personnel, if the customer has a maintenance contract. All access to Communication Manager from any login is blocked unless a valid authentication file is present on the S8300 media server.
  • Page 251 4. Check that the license and password files are complete. You might need to add the serial number of the customer's G700. 5. If the files are not complete, complete them. 6. Use the download or E-mail capabilities of the RFA web site to download the license and password files to your laptop.

  • Page 252: Ensuring A Super-User Login Exists

    Also, the ART process is available only to Avaya personnel. You need an ART login ID and password, which you can set up at the ART web site. Non-Avaya personnel must contact their service support or customer care center for INADS addresses, if required.

  • Page 253: Checking A Pre-4.0 Release

    Before going to the customer site Checking a pre-4.0 release To ensure that a super-user login exists in Communication Manager prior to Release 4.0: 1. Log in with telnet or ssh. 2. At the SAT command line, enter list logins The Logins screen appears.

  • Page 254: Creating A Super-User Login, If One Does Not Exist (Releases Earlier Than Release 4.0)

    Acknowledgment Required? Remote Access Notification? Acknowledgment Required? ACCESS SECURITY GATEWAY PARAMETERS Access Security Gateway? 3. In the Password of Login Making Change field, type your password. 254 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 255: Creating A Super-User Login, If Necessary, For R4.0 Or Higher

    Before going to the customer site 4. In the Login’s Name field, type a login name agreed upon with the customer. Alternatively, a Business Partner may add the dadmin login. 5. In the Login Type field, type customer. 6. In the Service Level field, type super-user. 7.
  • Page 256 Upgrading an existing S8300B or S8300C to R4.0 using the Upgrade Tool 2. Under Security, select Administrator Accounts. The Administrator Accounts screen appears. 3. Type the login name in the Enter Login ID or Group Name field. 256 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 257 Before going to the customer site 4. Select Add Login, and click Submit. The Administrator Logins -- Add Login screen appears. 5. Type susers in the login group field. 6. Type prof18 in the additional groups field. prof18 is the code for the customer superuser. 7.

  • Page 258: On-Site Preparation For The Upgrade

    Installing the pre-upgrade software service pack (starting from R2.x only) on page 272 ● Copying Files to the S8300 hard drive on page 273 ● Copying authentication files to the LSPs on page 275 ● 258 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 259: Setting Up A Tftp Server Or Http Server For Lsp Software Download, If Desired

    On-site Preparation for the Upgrade Copying the Communication Manager software and media gateway firmware to a TFTP or ● HTTP server on page 275 Copying the Communication Manager software and media gateway firmware to the ● server on page 275 Preparing LSPs on page 275 ●...

  • Page 260: Accessing The S8300

    Media Gateway screen in the SAT interface before the upgrade. Therefore, you must remove messaging from Slot V8 of the Media Gateway screen after the upgrade, then administer the H.323 integration. 260 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 261: Completing Pre-Upgrade Tasks - If The Target S8300 Is The Primary Controller

    If the S8300 is configured as an LSP, skip to Run the Upgrade Tool to upgrade the primary controller, LSPs, and G700 media gateways on page 281. CAUTION: If you are upgrading an S8300 primary controller that has LSPs registered to it, CAUTION: the LSPs must be upgraded before the primary controller.
  • Page 262 For example, if you start the upgrade at 8:00 P.M. and the upgrade takes 90 minutes, set the Start Time field to 21:30. 262 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 263 On-site Preparation for the Upgrade To check for translation corruption 1. At the SAT prompt, type newterm and press Enter. 2. Enter your terminal type and press Enter. If you see the message, Warning: Translation corruption found follow the normal escalation procedure for translation corruption before continuing the upgrade.

  • Page 264: Saving A Copy Of The 4600-Series Phone Configuration File, If Any

    The 4600-series phone settings file is now in a protected directory, /var/home/ftp/pub, and will not be overwritten during the upgrade. You will copy this file back to the /tftpboot directory after the upgrade. 264 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 265: Getting Ia770 (Audix) Data And Stopping Ia770

    On-site Preparation for the Upgrade Getting IA770 (AUDIX) Data and Stopping IA770 (if IA770 is being used) Skip to Backing up S8300 recovery system files on page 269 if IA770 is not being used. If IA770 is being used, you need to collect optional language data (if this had not been done before arriving at the site), leave a test message, and shut down IA770 before backing up the files.
  • Page 266 1. On the Maintenance Web Interface, under Miscellaneous select Messaging Administration. 2. Select Utilities; then Software Management; then Messaging System Software Display. The Messaging System Software Display screen displays. 266 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 267: Downloading Optional Language Files, If Needed

    On-site Preparation for the Upgrade Messaging System Software Display screen 3. Note the System Announcement language files listed. In this example, us-eng and us-tdd are listed. If any language files other than these two are listed, you will need to download the additional language files from a language CD after the upgrade.

  • Page 268: Creating An Ia770 Test Message For The Upgrade

    Shutting down IA770 To shut down IA770 Note: If you are using the Avaya Installation Wizard (IW) to upgrade the server, skip this Note: procedure. The IW will execute the stop command automatically. 1. Type telnet 192.11.13.6 and press Enter.

  • Page 269: Backing Up S8300 Recovery System Files

    When AUDIX is shut down, you will see voice system is down Important: After upgrading an S8300, you must upgrade the G700 or G350 and media Important: module firmware before restarting IA770. To shut down IA770 with the Maintenance Web pages 1.
  • Page 270 Selecting the Full Backup radio button does NOT include AUDIX files. You must CAUTION: backup the IA770 INTUITY AUDIX data after you do the full backup. 270 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 271 On-site Preparation for the Upgrade Backup Now screen (Part Two) 4. Select the FTP for the backup method and fill in the appropriate fields with information provided by the customer. 5. Click Start Backup to back up the files. Note: The backup and restore processes use the ping service to check connectivity to Note: the backup server.

  • Page 272: Copying The Service Pack Files To The Media Server (Starting From R2.X Only)

    3. Enter the file name of the pre-upgrade software service pack in the Update File Name field for the Main Server(s). 4. Enter the file name of the pre-upgrade software service pack in the Update File Name field for LSP. 272 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 273: Copying Files To The S8300 Hard Drive

    You must copy the remaining required files to the pub directory on the S8300 hard drive. This includes, but is not limited to: Post-upgrade software service pack ● License file ● Avaya authentication file ● New firmware files ● Security updates ●...
  • Page 274 3. Click on Download to copy the files to the S8300. The transfer is complete when you see the message, Files have been successfully uploaded to the server Important: Remove the Communication Manager software distribution CD from the DVD/ Important: CD-ROM drive. 274 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 275: Copying Authentication Files To The Lsps

    013-01.0.640.1). The latest service pack software for Communication Manager also reflects the most recent load of software (for example only, 03.1-01.0.640.0). These files also contain the most recent firmware for the G700 Media Gateway, the various media modules, and the P330 Stack Processor.
  • Page 276 4. If using a TFTP or HTTP server for software download, do the following steps to verify the LAN/WAN connections are open for file exchange. Otherwise go to step 5. a. Click Firewall on the Maintenance Web page menu. The Firewall screen appears. 276 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 277 On-site Preparation for the Upgrade b. Check that tftp Service using Port/Protocol 69, or http Service using Port/Protocol 80, is checkmarked in both Input to Server and Output to Server columns. Go to step 5. 5. Under Server Upgrades, click Manage Software. The Manage Software screen appears.
  • Page 278 The first drive found with a valid release is used, in the event multiple CD drives are actually present. If you select The Choose Software screen displays. 278 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 279 On-site Preparation for the Upgrade Choose Software screen The screen is presented with no radio button selected. 7. Select the release to be copied and click Continue. The Copy in Progress screen displays. Copy in Progress screen The screen lists each file as it is being copied to the S8300 hard drive. When the copy completes successfully, the Copy Complete screen displays.

  • Page 280: Obtaining Additional Data For Running The Upgrade Tool

    IP addresses for any TFTP servers being used. ● You can use the worksheets in the Job Aid: Upgrade Tool and Worksheets, 555-245-757, to capture this information. 280 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 281: Run The Upgrade Tool To Upgrade The Primary Controller

    Run the Upgrade Tool to upgrade the primary controller, LSPs, and G700 media gateways Run the Upgrade Tool to upgrade the primary controller, LSPs, and G700 media gateways This section describes the procedures to use the Upgrade Tool to upgrade the S8300 Media Server to Communication Manager release 4.0, including its LSPs and G700 media gateways.
  • Page 282 Additionally, the media modules are listed for each media gateway. Because of the potential length of this screen, hot links are provided in each section so you can jump to the other sections. 282 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 283 Run the Upgrade Tool to upgrade the primary controller, LSPs, and G700 media gateways 4. Enter data for the devices you want to query. You can select to query all of the devices or you can select individual devices. Enter a common logon ID and password that can be used to access all the gateways that do not have an override value entered.

  • Page 284: Running The Upgrade

    TFTP servers. See Firmware file formats on page 205. Use the information from the planning forms or Upgrade Worksheets to complete the Software/Firmware fields. 284 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 285 If the customer uses a common logon ID and password for multiple gateways, complete ● the Common G350/G700 Logon Values fields. If the customer has a centralized TFTP server for use by multiple G700 or G350 Media ● Gateways or the customer has a centralized FTP server for use by multiple G350 Media Gateways, complete the Common TFTP/FTP Server Values fields.

  • Page 286: Viewing The Status Of The Upgrade In Progress

    Therefore, you must close and reopen the Web browser to continue with the upgrade procedure. 4. Close the Web browser. 5. Reopen the Web browser and log in. 286 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 287: Creating A Customer Login, If Necessary

    Run the Upgrade Tool to upgrade the primary controller, LSPs, and G700 media gateways Creating a customer login, if necessary CAUTION: A customer superuser login must exist before you install an authentication file. If CAUTION: you did not check for the login (see Ensuring a super-user login exists page 252, you must create one before you install the new authentication file.
  • Page 288 7. Put a check in the allow Linux shell access field. 8. Skip the lock this account and date on which account is disabled fields. 9. For the select type of authentication option, select password. 288 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 289 Run the Upgrade Tool to upgrade the primary controller, LSPs, and G700 media gateways 10. Complete the following fields: enter key or password ● re-enter key or password ● force password/key change on first login ● CAUTION: Do not lock the account or set the password to be disabled.

  • Page 290: Installing Updated Authentication Files

    1. Log in with telnet or ssh. 2. At the Linux command line, type filesync -a <IP_address_of_LSP>, where <IP_address_of_LSP> is the IP address of the LSP you are upgrading. 290 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 291: If The Server Is An Lsp, Stop And Start Communication Manager

    Run the Upgrade Tool to upgrade the primary controller, LSPs, and G700 media gateways If the server is an LSP, stop and start Communication Manager If you are upgrading an LSP, you must restart Communication Manager to sync the license for LSP status.
  • Page 292 0.0.0.0 0.0.0.0 <IP_address>, where <IP_address> is the default gateway IP address. After you reboot the media gateway, the IP address is active and available. 292 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 293: Setting Rapid Spanning Tree On The Network

    Run the Upgrade Tool to upgrade the primary controller, LSPs, and G700 media gateways Setting rapid spanning tree on the network Spanning Tree (STP) is a loop avoidance protocol. If you don't have loops in your network, you don't need STP. The "safe" option is always to leave STP enabled. Failure to do so on a network with a loop (or a network where someone inadvertently plugs the wrong cable into the wrong ports) will lead to a complete cessation of all traffic.

  • Page 294: Post-Upgrade Tasks

    2. Select Utilities from the Messaging Administration menu. 3. Select Software Management from the Utilities menu. 4. Select Advanced Software Installation from the Software Management menu. 294 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 295: Starting Ia770 Intuity Audix Messaging

    Post-upgrade tasks 5. Select Continue this operation without current system backup. 6. Select the IA770 update package and click Install Selected Packages. Note: The system automatically prompts you to restart INTUITY AUDIX when the Note: service pack has been installed. Therefore, if you restart AUDIX at this time, you do not need to perform the following procedure, Starting IA770 INTUITY AUDIX Messaging.

  • Page 296: Saving Translations

    Retrieve the test message saved before the upgrade. Saving translations To save translations: 1. In the SSH session, open a SAT session. 2. Log in again as craft. 296 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 297: If Using Ia770, Administering Switch Integration For H.323

    If, before the upgrade, the server was serving as an http server for IP phone firmware, download the most recent IP phone firmware bundle available from the Avaya Firmware Download Web site. The firmware bundle reinstates the 46xx IP Phone Web page in Communication Manager and also makes the 46xx IP Phone firmware for the tftp or http server capability of the media server.

  • Page 298: Restoring The 4600-Series Phone Configuration File, If Any

    3. Verify that the software is communicating with all media modules and that all media modules are listed in the reports. 4. Make test telephone calls to verify that Communication Manager is working. 298 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 299 Post-upgrade tasks To enable scheduled maintenance 1. Type change system-parameters maintenance and press Enter. 2. Ensure that the Start Time and Stop Time fields' administration is the same as before the upgrade. To busy out trunks 1. Busy out trunks that were busied out before the upgrade (see To record all busyouts page 262).
  • Page 300 Upgrading an existing S8300B or S8300C to R4.0 using the Upgrade Tool 300 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 301: Chapter 6: Upgrading An Existing G700 Without An S8300 Using The Upgrade Tool

    Running the upgrade What are the G700 system components A P330 Stack Processor is built into the G700 Media Gateway. (This processor is also known as the Layer 2 switching processor). In addition, the G700 contains: Media Gateway Processor (MGP) ●...

  • Page 302: About Firmware Files

    About the TFTP server To install firmware on a G700 without an S8300 or LSP, you must first copy the firmware files to an external TFTP server on the customer LAN. The TFTP server can be a customer computer or it can be set up on your services laptop.

  • Page 303: Before Going To The Customer Site

    A tar.gz file, which you obtain from a CD-ROM or a website, contains new G700 firmware. To install the firmware on a G700, you must place this tar.gz file on a TFTP server that is connected to the customer’s LAN. The TFTP server can be a customer computer, or it can be your laptop, if you have arranged with the customer to connect your laptop to the LAN.

  • Page 304: Downloading G700 Firmware Files To Your Tftp Directory

    Downloading G700 firmware files to your TFTP directory To install new firmware for the G700 processors and the media modules, you first need to move the new firmware files to a directory on the TFTP server. The installation program reads the new firmware files from this directory on the TFTP server.
  • Page 305 Component Firmware Version Example Format P330 Stack Processor viisa<version id> viisa4_1_6.exe P330 Stack Processor p330<version id> p330Tweb.4.6.6.exe G700 Media Gateway mgp<version id> mgp_24_21_1.bin VoIP Media Module and mm760<version id> mm760v57.fdl Motherboard VoIP 8-port DCP Media Module mm712<version id> mm712v7.fdl 24-port analog Media Module mm716<version id>...

  • Page 306: On-Site Preparation For The Upgrade

    Upgrading an existing G700 without an S8300 using the Upgrade Tool On-site preparation for the upgrade Before installing new firmware on the G700 processors and medial modules you need to prepare on-site by: Accessing the P330 Stack Processor on page 306 ●...

  • Page 307: Determining Which Firmware To Install On The G700

    A list of files in the directory appears. l. Check the directory to make sure the firmware files you want to install are listed. Determining which firmware to install on the G700 You should check the current releases of all devices (LSPs, media gateways, and media modules) to verify which devices need to be upgraded.
  • Page 308 Additionally, the media modules are listed for each media gateway. Because of the potential length of this screen, hot links are provided in each section so you can jump to the other sections. 308 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 309 On-site preparation for the upgrade 8. Enter data for the G700 Media Gateways you want to query. You can select to query all of the devices or you can select individual devices. Enter a common logon ID and password that can be used to access all the gateways that do not have an override value entered.
  • Page 310 9. When you are finished with your selections, click Query. The Query Results screen appears. 10. Note the devices that do not require updates, if any. 310 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 311: Running The Upgrade

    The Schedule Upgrade screen appears. At the bottom of the screen, the system displays all main servers, LSPs, and gateway targets that are administered. 2. Fill in all appropriate fields for the G700 Media Gateway. Click Help for information about the fields on the screen.
  • Page 312 If the customer uses a common logon ID and password for multiple gateways, complete ● the Common G350/G700 Logon Values fields. If the customer has a centralized TFTP server for use by multiple G700 or G350 Media ● Gateways or the customer has a centralized FTP server for use by multiple G350 Media Gateways, complete the Common TFTP/FTP Server Values fields.

  • Page 313: Ensuring The Mgp Default Gateway Ip Address Is Set

    Ensuring the MGP default gateway IP address is set Communication Manager release 4.0 requires that the built-in VoIP module of the G700 Media Gateway has a default gateway IP address. To ensure that this IP address is set, perform the following steps: 1.

  • Page 314: Setting Rapid Spanning Tree On The Network

    To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330T User’s Guide (available at http://www.avaya.com/support). This completes the G700 firmware upgrade procedures.

  • Page 315: Chapter 7: Telephones And Adjunct Systems

    344 ● ASAI co-resident DEFINITY LAN gateway (DLG) on page 344 ● Call center on page 346 ● Avaya Integrated Management on page 349 ● Uninterruptible power supply (UPS) on page 354 ● Terminal server installation on page 356 ●...

  • Page 316: Installation And Wiring Of Telephones And Power Supplies

    603F Avaya Callmaster IV Digital 607A Avaya Callmaster V ACD Console Digital 606A Avaya CallMaster VI ACD Console Digital Enhanced Attendant Consoles: Digital 302D 1 of 2 316 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 317: Connecting Telephones

    96xx telephone uses a different codec supported by the endpoints. Connecting telephones Various analog, digital, and IP telephones can be connected to the G700 Media Gateway. In addition, you may need to install an 808A Emergency Transfer Panel. Examples of these...

  • Page 318: Connecting An Isdn Bri Station To An Mm720 Media Module

    Connecting an ISDN BRI station to an MM720 Media Module Each ISDN port on the MM720 Media Module (see Media modules on page 71) supports up to two ISDN BRI stations. 318 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 319: Installing An 808A Emergency Transfer Panel And Associated Telephones

    Installation and wiring of telephones and power supplies Note: The MM720 BRI Media Module cannot be administered to support both BRI Note: trunks and BRI stations at the same time. Also, the MM720 BRI Media Module does not support combining both B-channels together to form a 128-kbps channel.
  • Page 320 TRUNK LINE 808A led808a LJK 040896 Figure notes: 1. 808A emergency transfer panel 3. Trunk identification label 2. Circuit start selection switches 4. 25-pair male connector 320 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 321: Installing And Wiring Telephone Power Supplies

    322. Each port network can provide power for up to three attendant consoles. This source of power is preferred for the attendant consoles because it has the same battery backup as the G700 Media Gateway. Adjunct power can be provided locally at the telephone or console by either the 1151B1/C1 or 1151B2/C2 power supply.

  • Page 322: Typical Adjunct Power Connections End-To-End

    3. To Individual Power Unit (DSAP) Power Cord Typical adjunct power connections end-to-end Figure 25: Example Adjunct Power Connections on page 323 shows typical connection locations for adjunct power. 322 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 323: Auxiliary Power For An Attendant Console

    Installation and wiring of telephones and power supplies Figure 25: Example Adjunct Power Connections cydmapwr EWS 052898 Figure notes: 1. Typical display telephone 9. 100P6A patch cord or jumpers 2. Individual power supply (Such as 1151B/ 10. System side of MDF C) (Not used if item 14 is used) 11.

  • Page 324: 1152A1 Mid-Span Power Distribution Units

    Table 18: 1152A1 PDU UL 1950 Compliance Complies UL 1950 Approved CSA C22.2 No.950 Std. Approved CE Regulatory Compliance Approved EN 60950 Approved TUV EN 60950 324 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 325 The 1152A1 PDU is used to power the 46xx series of IP telephones in addition to providing 10/ 100 megabits per second Ethernet connection. Generation 1 Avaya IP telephones can receive power from the 1152A1 using an in-line adapter. This adapter provides the resistive signature so that the 1152A1 allows power to flow to the telephone.

  • Page 326: Connecting The 1152A1 Pdu Cables

    Use a standard CAT5, CAT6 or CAT6e straight-through Ethernet cable (not supplied), including all 8 wires (4 pairs) as shown in Connecting cables to telephones and other end devices page 327. 326 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 327 Installation and wiring of telephones and power supplies Figure 26: Connecting telephones and other end devices to the 1152A1 PDU $3RZHU'LVWULEXWLRQ8QLW Ethernet RJ-45 IN RJ-45 OUT End Device Switch/Hub data data data data data data spare DC + spare DC + data data spare...
  • Page 328 3. On the front panel of the 1152A1 PDU, monitor the response of the corresponding port LED. If it lights up GREEN, the unit has identified your telephone as a Power over LAN telephone. 328 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 329: 1152B Mid-Span Power Distribution Units

    Installation and wiring of telephones and power supplies 1152B mid-span power distribution units The Avaya 1152B Midspan Power Distribution Units are Ethernet power supplies that provide power to up to 48 46xx-series or 96xx IP telephones or wireless LAN (WLAN) access points.
  • Page 330 10/100 megabits per second Ethernet connection. Generation 1 Avaya IP telephones can receive power from the 1152B using an in-line adapter. This adapter provides the resistive signature so that the 1152B allows power to flow to the telephone.

  • Page 331: Connecting The 1152B Pdu Cables

    Installation and wiring of telephones and power supplies Connecting the 1152B PDU cables All of the ports on the front of the 1152B PDU are configured as data route-through ports for all data wires (pins 1, 2, 3 and 6). communication Data &...
  • Page 332 3. On the front panel of the 1152B PDU, monitor the response of the corresponding port LED. If it lights up GREEN, the unit has identified your telephone as a Power over LAN telephone. 332 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 333: 1151B1/C1 And 1151B2/C2 Power Supplies

    Installation and wiring of telephones and power supplies 1151B1/C1 and 1151B2/C2 power supplies The 1151B1/C1 and 1151B2/C2 power supplies are local power supplies. The telephones or consoles connect directly to them through an RJ45 connector. The 1151B2/C2 has a battery backup.

  • Page 334: Important Safety Instructions For 1151B1/C1 And 1151B2/C2 Power Supplies

    DCP, or ISDN-T telephone equipped with an adjunct jack. CAUTION: The power supply can be used only with telecommunications equipment, indoors, CAUTION: and in a controlled environment. 334 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 335: Connecting The 1151B1/C1 Or 1151B2/C2 Power Supplies

    Installation and wiring of telephones and power supplies The power supply has a single output of -48 volts DC, 0.4 amperes and can operate from either a 120 volts AC 60 hertz power source (105 to 129 volts AC) or a 220/230/240 volts AC 50 hertz power source (198 to 264 volts AC).

  • Page 336: C360-Pwr Power Over Ethernet Converged Stackable Switches

    Do not touch the circuit boards unless instructed to do so. This product should be operated only from the type of AC (and optional backup DC) power ● source indicated on the label. 336 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 337: Ul Safety Standards Compliance

    Branch Circuit Protection: A UL Listed and CSA Certified 15A branch circuit protective ● device is to be provided in the building AC mains wiring installation. CAUTION: The Avaya C360T-PWR switches do not contain any user-serviceable CAUTION: components inside. Do not open the case. CAUTION:...

  • Page 338: Compatibility

    96xx-series telephones in addition to providing a 10/100 Mbps Ethernet connection. The switches can form part of a stack with the G700 Media Gateway or members of the P33x stackable switching system. Each port on the C360T-PWR switches can supply up to 15.4 watts using the internal power supply.

  • Page 339: Connecting The Cables

    2. Connect the other end of the cable to the Ethernet port of the PC, server, router, workstation, IP telephone, switch, or hub. Note: Use a crossover cable when connecting the Avaya C360T-PWR switches to a Note: switch or hub.

  • Page 340: Complete The Telephone Installation Process

    3. Terminate the other end to the single-point ground block provided for the telephone system. Note: Position the non-exposed telephone cables at least 12 inches (30.5 cm) away Note: from exposed telephone cables whenever possible. 340 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 341: Installing Over-Voltage And Sneak-Current Circuit Protection

    Over-voltage and sneak fuse protection measures are necessary for the safe operation of the G700 Media Gateway system. Out-of-building installations of telephones or other standard (tip/ ring) devices/terminals that connect to the Avaya G700 Media Gateway Media Modules require over-voltage and sneak current protection at both building entry points. Sneak current protectors must have a maximum of 350 mA and a minimum voltage rating of 600V.

  • Page 342: Ia 770 Intuity Audix Messaging Application

    IA770 INTUITY AUDIX Messaging, Release 3.0, Installation, Upgrades, and Troubleshooting, 11-300532. The IA 770 INTUITY AUDIX Messaging Application runs on a G700 Media Gateway controlled by an S8300 Media Server. Without the need for additional hardware, IA770 INTUITY AUDIX software processes touchtones, converts messages to the G.711 format, and converts text to speech.

  • Page 343: Where Is The Ia770 Location And Software

    Manager and IA770 software. The INTUITY AUDIX system software is loaded directly onto the S8300 hard drive. Note: For upgrades only, a G700 Media Gateway that previously used a CWY1 board Note: can continue to use the CWY1 board with IA770 INTUITY AUDIX software.

  • Page 344: Intuity Audix Lx Messaging System

    Telephones and adjunct systems INTUITY AUDIX LX messaging system The process of integrating an INTUITY AUDIX LX system with an Avaya S8300 Media Server involves a series of tasks to prepare the switch to work with the INTUITY AUDIX LX system.

  • Page 345: Procr Administration Task Summary (For The S8300 Media Server)

    PROCR administration task summary (for the S8300 Media Server) To administer PROCR on the S8300 Media Server with G700 Media Gateway: 1. On the SAT interface, type display system-parameters customer-options. Go to page 4 and make sure that Processor Ethernet is enabled.

  • Page 346: Supported Ethernet Interfaces

    - Avaya Call Center Deluxe - Avaya Call Center Elite Up to 450 agents ● A maximum of 16 ASAI links ● Avaya G700 announcement software ● 346 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 347: About Avaya G700 Announcement Software

    Voice announcements are used in a call center environment to announce delays, direct customers to different departments, and entertain and inform calling parties. The announcement capability is standard and comes co-resident on the G700. The G700 announcement software has many of the functions of the TN2501AP VAL circuit pack.
  • Page 348 S8710 Media Server Format CCITT A-law or u-law CCITT A-law or u-law Sample bits Sample rate 8,000 KHz 8,000 KHz Channels Mono Mono 2 of 2 348 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 349: Avaya Integrated Management

    Avaya Integrated Management Avaya Integrated Management Avaya Integrated Management provides a comprehensive set of network and system management solutions for the converged voice and data environment. Avaya Integrated Management is available in several different offers. Each offer includes an appropriate set of applications to meet different business needs.

  • Page 350: Avaya Directory Enabled Management

    VLAN numbering and naming, tracks additions and changes to the network, validates VLAN name and tag values, and monitors the number of VLANs in order to assist in maintenance tasks. 350 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 351: Avaya Multiservice Smon Manager

    Avaya Network Management Console with VoIP SystemView supports converged network environments composed of multi-vendor equipment from key vendors and will be enhanced to support all Avaya IP voice systems and data devices to create a full convergence solution. Avaya MultiService SMON Manager Avaya MultiService SMON Manager monitors the Ethernet and provides complete visibility of all switched traffic in the network.

  • Page 352: Avaya Site Administration

    Avaya Terminal Emulator Avaya Terminal Emulator is a Windows (98/NT/2000) application that provides direct connectivity capabilities. It can be run either as a standalone application or run from Avaya Site Administration. Avaya Terminal Emulator includes the following features: Connection List — lets you store and organize information about the systems to which you regularly connect and allows you to connect to them by double-clicking.

  • Page 353: Avaya Voice Announcement Over Lan Manager

    Quality of Service (QoS) measurements for VoIP systems. Avaya VoIP Monitoring Manager offers a client GUI accessible from your LAN or using remote access. Avaya VoIP Monitoring Manager can generate traps associated with VoIP QoS sent to any NMS, and can receive RTCP packets from IP telephones, IP soft phones, VoIP engines (on G700 Media Gateways), and Prowler boards.

  • Page 354: Uninterruptible Power Supply (Ups)

    2. Unit fits into standard 19-inch equipment racks. For tower configurations, the unit stands 17 inches high. 3. Also user-selectable for 100, 110 and 127 V. 354 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 355 1. This table provides typical information. Runtimes are approximate and may vary with equipment, configuration, battery age, temperature, etc. Full Details on these units can be found in Hardware Description and Reference for Avaya Communication Manager, 555-245-207. You can also go online to find out the latest details about UPS technology at http://www.avayaups.com/avaya/default.asp.

  • Page 356: Terminal Server Installation

    Telephones and adjunct systems Terminal server installation This section provides information on connecting adjunct equipment to a G700 or G350 Media Gateway with an S8300 Media Server using a terminal server (Figure 34: Switch-to-adjunct LAN connectivity through a terminal server). Avaya supports the IOLAN+ 104 terminal server.

  • Page 357: What Are The Distance Limits For The Terminal Server

    Terminal server installation Table 25: Required equipment (continued) Comcode Description Supplier DB25-to-DB9 connector for PC COM Avaya port RS232 Null modem (if needed for PC 1 or Avaya or printer connectivity) more 405369042 Male/female adapter (if necessary) 1 or Avaya...

  • Page 358: How Is The Terminal Server Cabling Connected

    Connect the adjunct to the IOLAN+, using the RJ45-to-DB25 cable and the null modem. You can use a male/female adapter. See Figure 36: Connecting an adjunct to the IOLAN+ page 359. 358 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 359: Administering The Iolan

    Figure 36: Connecting an adjunct to the IOLAN+ DATA CONNECTIONS ONLY - NOT FOR TELECOM USE 10BASE-T 5VDC Figure notes: 1. IP connection on an S8300/G700 or G350 5. Null modem 2. Local area network (LAN) 6. PC or laptop (for initial 3. IOLAN+ 104 terminal server administration) 4.
  • Page 360 Set the bits per second field to 9600. Set the Flow control field to Hardware. 4. Click OK. 5. Press ENTER to get the login prompt. 360 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 361 Terminal server installation To administer the IOLAN+ the first time 1. At the login prompt type any text and press ENTER. 2. At the second prompt type set term ansi and press ENTER to view the Connections Menu. Name: port 2 CONNECTIONS MENU Terminal: 2 Connection...
  • Page 362 8. Press ENTER and select Save & Exit to effect the changes. You must reboot the server any time you change an IP address or Local Port value. 362 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 363: Navigating The Iolan+ Terminal Server

    Terminal server installation To reboot the IOLAN+ 1. Press ENTER to view the Administration Menu. ** Administrator ** ADMINISTRATION MENU Terminal: 2 access Remote System Access (PPP). change Change login and/or admin password. gateway Examine/modify gateway table. host Examine/modify host table. kill Kill TCP connections on serial line.

  • Page 364: Administering The Gateway

    To administer an IOLAN+ port 1. Select Admin mode > Password and press ENTER. 2. Type iolan and press ENTER. 3. Select port and press ENTER. 364 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 365 Terminal server installation 4. Type port number and press ENTER to view the Port Setup Menu where port number is the port that the adjunct connects to, ** Administrator ** PORT SETUP MENU Terminal: 2 Hardware Flow ctrl Keys Speed [9600 Flow ctrl [xon/xoff]...

  • Page 366: Testing Connectivity Through The Iolan

    2. If no login prompt appears, log back into the IOLAN+ through HyperTerminal. 3. Select Admin mode > stats and press ENTER twice. 4. Select users and press ENTER. 366 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 367 Terminal server installation 5. Look at the port that the adjunct is connected to and see if there is any traffic. If not, check all your connections and administration fields. ** Administrator ** SERVER STATISTICS Terminal: 2 1. port1 Talking to host 172.22.22.67.5111<DSR+CTS+DCD >DTR+RTS 2.

  • Page 368: Potential Failure Scenarios And Repair Actions

    IP address/TCP port pairing. The IP address is associated with the node name that you just administered. In this example, we are administering the primary call detail recording (CDR) connection as end-to-end TCP/IP. 368 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 369 Terminal server installation To administer IP services 1. Type change ip-services and press RETURN to assign the CDR endpoint. 2. In the Service Type field, enter CDR1 for the call accounting link. change ip-services Page 1 of IP SERVICES Service Enabled Local Local...

  • Page 370: Call Detail Recording (Cdr)

    CDR equipment connects to one of the two IP connections (EXT 1 or EXT 2) on the front of the G700 or G350 Media Gateway. As with C-LAN connections, the CDR adjunct may be a terminal server or a CDR application using RSP.

  • Page 371: Administering Cdr Parameters

    You must administer CDR parameters to let the system know that the adjunct is connected through TCP/IP. For details on all fields on the CDR System Parameters screen, see Administrator Guide for Avaya Communication Manager, 03-300509. Issue 10.2 May 2007...
  • Page 372 4. If you use a secondary output device, and that device is also connected through TCP/IP, complete the Secondary Output Format field. Also, type CDR2 in the Secondary Output Endpoint field. 5. Press ENTER to save your changes. 372 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 373: Testing The Switch-To-Adjunct Link

    You can use the test, status, busyout and release commands to find and correct problems with CDR links. For more information about these commands, see Maintenance Commands for Avaya Communication Manager 3.0, Media Gateways and Servers, 03-300431. status cdr-link CDR LINK STATUS...

  • Page 374: Reliable Data Transport Tool (Rdtt) Package

    Avaya provides this free software application to help vendors and customers develop CDR applications that use the reliable session protocol to collect CDR data from an Avaya Media Server. The Reliable Data Transport Tool (RDTT) is a testing tool and thus is not supported by Avaya.

  • Page 375: Installing The Rdtt Package

    “Call Detail Recording” in Chapter 21, “Features and Technical Reference” in Administrator ● Guide for Avaya Communication Manager, 03-300509. Printers For connecting a printer to a G700 or G350 Media Gateway, see Terminal server installation page 356 for more information. Issue 10.2 May 2007...

  • Page 376: Ds1/T1 Cpe Loopback Jack

    This position provides maximum coverage of CPE wiring when remote loopback tests are run. If the smart jack is not accessible, install the loopback jack at the extended demarcation ● point. 376 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 377: Installing A Loopback Jack Without A Smart Jack

    DS1/T1 CPE loopback jack If there is no extended demarcation point, install the loopback jack directly at the network ● interface point as shown in Figure If there is an extended demarcation point and the smart jack is not accessible, install the ●...

  • Page 378: Administering A Loopback Jack

    DS1 board. A bit-error rate counter displays the results on the management terminal until you terminate the test. Always perform both parts of the test. Proceed as follows. 378 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 379: Checking The Integrity Of Local Equipment

    XXX is the administered number of the G700 or G350 (for example, 002), and VS is the slot number on the G700 or G350 of the Media Module (for example, V3). The V is not a variable and needs to be included in the command exactly where shown. A sample address for a DS1 circuit pack on a G700 or G350 Media Gateway might look like this: 002V3.

  • Page 380: Testing The Integrity Of Data Sent Over The Loop

    1. At the SAT, type clear meas ds1 loop XXXVS to zero out the bit-error counter. where XXX is the administered number of the G700 or G350 (for example, 002), and VS is the slot number on the G700 or G350 of the Media Module (for example, V3).
  • Page 381 3-in-24 pattern error detector is operating. 6. Type test ds1-loop XXXVS inject-single-bit-error where XXX is the administered number of the G700 or G350 (for example, 002), and VS is the slot number on the G700 or G350 of the Media Module (for example, V3).
  • Page 382 4. Press ENTER to save the changes. To release the DS1 circuit pack 1. At the SAT, type release board XXXVS. 2. Leave the loopback jack in place. 382 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 383: Testing The Ds1 Span From The Smart Jack To The Network Interface Termination Or Fiber Multiplexer (Mux)

    3. Run a far-end MM710 line loopback, using the following procedure: a. From the SAT, type test ds1-loop XXXVS far-csu-loopback-test-begin , where XXX is the administered number of the G700 (for example, 002), and VS is the slot number on the G700 of the Media Module (for example, V3).
  • Page 384 4. G700 or G350 Media Gateway 8. Network interface smart jack 5. E1/T1 port on an MM710 9. Interface termination or fiber multiplexer (MUX) multi-media module 10. Central office 384 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 385 2. Span section 2 7. Loopback jack 3. Span section 3 8. Dumb block (extended demarcation) 4. G700 or G350 Media Gateway 9. Network interface smart jack 5. E1/T1 port on an MM710 10. Interface termination or fiber multiplexer (MUX) multi-media module 11.
  • Page 386 9. Network interface smart jack 5. E1/T1 port on an MM710 10. Interface termination or fiber multiplexer (MUX) multi-media module 11. Central office 12. Dumb block to smart jack RJ-48 386 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 387: Testing A Loopback Jack Without A Smart Jack

    5. RJ-48 to network interface (up to 1000 ft. [305 m]) 2. Span section 2 6. Loopback jack 3. G700 or G350 Media Gateway 7. Dumb block (demarcation point) 4. E1/T1 port on an MM710 8. Interface termination or fiber multiplexer (MUX) multi-media module 9.
  • Page 388 You are responsible for finding and correcting problems in the customer wiring (section 1 and the loopback cable portion of section 2). The DS1 service provider is responsible for finding and correcting problems in the majority of section 2. 388 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 389 DS1/T1 CPE loopback jack To test a loopback jack without a smart jack 1. Test customer premises wiring from the MM710 to the loopback jack, as described in Testing the DS1 span from the loopback jack to the smart jack on page 383.

  • Page 390: Configurations Using Fiber Multiplexers

    From receive tip (T1, Pin 2) to receive ring (R1, Pin 1) All measurements should read 0 (zero) volts DC. For pin numbers and pin designations, refer to Integrated Channel Service Unit (ICSU) Installation and Operation. 390 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 391: External Modems

    3. If you are using a PC, start your terminal emulation software. Multi-Tech MT5634ZBA-USB-V92 Avaya recommends using a Multi-Tech USB modem, model MT5634ZBA-USB-V92, with an S8300/700, S8500, or S8700/S8710 configuration. This modem is used for sending alarms, as well as for remote dial up to the server for maintenance and administration.

  • Page 392: Configuring The Mt5634Zba-Usb-V92 Modem

    The Multi-Tech modems do not require administration if used in the United States. In non-US countries, these modems may require administration. For the full range of modem options, see the Administrator Guide for Avaya Communication Manager, 03-300509. 392 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 393: Busy Tone Disconnect Equipment For Non-U.s. Installations

    The customer-provided busy tone disconnect adjunct detects busy tone disconnects of incoming calls on loop-start, 2-wire, analog trunks. In some non-U.S. countries where a G700 or G350 Media Gateway is used, the PSTN sends busy tone as the disconnect signal. Therefore, the S8300 Media Server, G700 Media Gateway, or G350 Media Gateway requires a busy tone disconnect adjunct.

  • Page 394: Music-On-Hold

    (LINE 1 or LINE 2) to a customer-supplied music source on a G350 Media Gateway On a G700 or G350 Media Gateway, the music-on-hold feature is connected through a port on an MM711 Analog Media Module or, for a G350 Media Gateway only, an MM714 Analog Media Module, or the analog LINE ports of the integrated analog media module.
  • Page 395 3. RJ-45 connection 6. Music source To connect an unregistered music-on-hold source to a G700 or G350 Media Gateway using a KS-23395-L3 coupler: 1. Connect one end of an RJ-45 cable to a port in the MM711 Analog Media Module.
  • Page 396 5. Administer the switch for the new equipment. Note: For additional installation information, refer to 909A/909B Universal Coupler Note: Installation Instructions, which is normally shipped with the 909A/909B Universal Coupler. 396 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 397: Installing A Registered Music Source On A G700 Or G350 Media Gateway

    Installing a registered music source on a G700 or G350 Media Gateway Figure 45 show the connections for the music-on-hold feature on a G700 Media Gateway for a registered source. Note: The G350 Media Gateway’s physical connection with the MM711 Analog Media...

  • Page 398: Paging And Announcement Equipment

    Loudspeaker Paging screen. The G700 or G350 Media Gateway does not support an auxiliary trunk circuit pack. Therefore, the loudspeaker feature through an auxiliary trunk is not supported on a G700 or G350 Media Gateway. Users on a G700 or G350 Media Gateway controlled by an S8700/S8710 or S8500 can also access the loudspeaker paging feature if equipment is physically connected to a TN763 auxiliary trunk circuit pack in an PN carrier of an the S8700/S8710 or S8500 system.

  • Page 399: Adjunct Information Sources

    Avaya Call Management System (CMS) Sun Enterprise 3500 Computer Hardware ● Installation, Maintenance, and Troubleshooting (585-215-873) Avaya CMS R12 Sun Blade 100/150 Workstation Hardware Installation, Maintenance, and ● Troubleshooting (585-215-783) Avaya CMS Sun Fire V880 Computer Hardware Installation, Maintenance, and ●...

  • Page 400: Intuity Audix Messaging Systems

    Release 2.0 ASAI Technical Reference, 555-230-220 on the Avaya Communication Manager Release 2.0 ASAI Documents CD-ROM, 585-246-801. Another document related to ASAI is Avaya CVLAN Server 9.0 for Linux Installation and Basic Administration, which is available at http://avaya.com/support. Click the following links: Support>Technical Database>Contact Centers/CRM>CTI>CVLAN Server for...

  • Page 401: Avaya Ec500 Extension To Cellular And Off-Pbx Stations

    Adjunct Information Sources Avaya EC500 Extension to Cellular and Off-PBX Stations For information on installing Avaya EC500 Extension to Cellular and Off-PBX Station systems, see the Avaya EC500 Extension to Cellular and Off-PBX Station (OPS) Installation and Administration Guide, 210-100-500.
  • Page 402 Telephones and adjunct systems 402 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 403: Section 3: G700 Installation And Upgrades - Manual Procedures

    - manual procedures This section contains manual procedures to install or upgrade an Avaya G700 Media Gateway controlled by an Avaya S8300, S8500, or S8700-series Media Server. Information on connecting telephones and adjuncts to the G700 is presented in...
  • Page 404 404 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 405: Chapter 8: Manual Installation Of A New G700 With An S8300

    Chapter 8: Manual installation of a new G700 with an S8300 This chapter covers the manual procedures to install a new Avaya G700 Media Gateway with an Avaya S8300 Media Server. The S8300 can be configured as either the primary controller or as a local survivable processor (LSP).

  • Page 406: Installation Overview

    Communication Manager software is distributed on a CD-ROM that you take to the site. Additional files that may be needed are the most recent versions of the software service pack file and G700 firmware files. You may need to obtain these files from the Avaya Support web site.
  • Page 407 443 ● Saving Translations on page 445 ● Configure the G700 Media Gateway Assigning IP Addresses of the G700 Media Gateway Components on page 446 ● Checking for IP connections on page 451 ● Setting up the Controller List for the G700 on page 452 ●...

  • Page 408: Before Going To The Customer Site

    Set up alarming Configuring the primary server to report alarms to a services support agency on page 486 ● Configuring the G700 Media Gateway to send its traps to a network management system ● (NMS) on page 487 Complete the installation of the S8300 (if the primary controller...

  • Page 409: Obtaining A Usb Dvd Or Cd-Rom Drive

    Getting the serial Number of the G700, if necessary For a new installation of a G700 with an S8300, you need the serial number of the G700 Media Gateway in order to complete the creation of the customer’s license file on the rfa.avaya.com web site.

  • Page 410: Obtaining Service Pack Files, If Needed

    Obtaining service pack files, if needed If one or more service packs are required for this installation or upgrade procedure, and the service pack files are not on your software CD, download the service pack files from the Avaya Support web site to your laptop.

  • Page 411: Obtaining Service Pack And Language Files For Ia770 Intuity Audix Messaging, If Necessary

    To obtain an IA770 service pack file To obtain an IA770 service pack file 1. On the Avaya Support Web site, click on Find Documentation and Downloads by Product Name. 2. Under the letter "I", select IA 770 INTUITY AUDIX Messaging Application.

  • Page 412: Obtaining Optional Language Files

    The Avaya authentication file contains the logins and passwords to access the S8300 media server. This file is updated regularly by Avaya services personnel, if the customer has a maintenance contract. All access to Communication Manager from any login is blocked unless a valid authentication file is present on the S8300 media server.

  • Page 413: Running The Automatic Registration Tool (Art) For The Inads Ip Address, If Necessary

    4. Check that the license and password files are complete. You might need to add the serial number of the customer's G700. 5. If the files are not complete, complete them. 6. Use the download or E-mail capabilities of the RFA web site to download the license and password files to your laptop.
  • Page 414 Also, the ART process is available only to Avaya personnel. You need an ART login ID and password, which you can set up at the ART web site. Non-Avaya personnel must contact their service support or customer care center for INADS addresses, if required.

  • Page 415: Install The S8300

    3. For the S8300B circuit pack only, the LED module (above slot V1) must also be removed or inserted together with the S8300. Do the following: Disengage the LED module and remove it from the G700. ● Insert both the LED panel and S8300B circuit pack about 1/3 of the way into the guides ●...

  • Page 416: Installing Communication Manager Software

    5. Close the window by clicking on the X in the upper-right corner. This resets your Microsoft telnet defaults and does not need to be done each time you use Telnet. 416 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 417: Remastering The Hard Drive And Installing The Software

    3. Avaya recommends using a UPS backup for media servers. If a UPS is present, make sure the G700 is plugged into the UPS. 4. Verify that all Ethernet connections are secure, to ensure the file transfer process is not interrupted.
  • Page 418 The S8300 hard drive and internal Compact Flash are partitioned and reformatted. b. The Linux operating system is installed. c. Once the drive is properly configured, the program begins installing Communication Manager software and reports the progress. 418 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 419 Install the S8300 Communication Manager installation progress These processes take about 30 minutes. When the media server is ready to reboot, the CD drive door opens and the following screen flashes for about 5 seconds. If selected, the IA770 software is installed along with the Communication Manager software. Software and firmware update reminder When the installation is complete, the system reboots automatically and the telnet connection is lost.

  • Page 420: Accessing The S8300

    Normally, you would need to use the Make Upgrade Permanent function on the Tip: Web Interface at this point. However, this is not necessary for this upgrade because there is no previous software version in the alternate partition. 420 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 421: Copying Files To The S8300 Hard Drive

    You must copy the remaining required files to the pub directory on the S8300 hard drive. This includes, but is not limited to: Post-upgrade software service pack ● License file ● Avaya authentication file ● New firmware files ● Security files ●...
  • Page 422 3. Click on Download to copy the files to the S8300. The transfer is complete when you see the message, Files have been successfully uploaded to the server Important: Remove the Communication Manager software distribution CD from the CD Important: drive. 422 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 423: Downloading Optional Language Files, If Needed

    Install the S8300 Downloading optional language files, if needed If the optional language files are needed, copy the files from the language CD to /var/home/ftp/ pub. To download optional language files 1. Insert the optional language CD in your laptop’s CD-ROM drive. 2.

  • Page 424: Creating A Super-User Login, If Necessary, For R4.0 Or Higher

    If you are installing software for an S8300 LSP, create the super-user login on the Note: primary controller. Then, at the LInux command line on the primary controller, run the filesync -a <IP_address_of_LSP> command. 424 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 425 Install the S8300 To create a login: 1. Ask a customer representative for a login name and password that the customer would like for the superuser login. If you are a business partner, you can also repeat this procedure to add the dadmin login.
  • Page 426 7. Put a check in the allow Linux shell access field. 8. Skip the lock this account and date on which account is disabled fields. 9. For the select type of authentication option, select password. 426 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 427: If Upgrading An Lsp, Synchronize Translations From The Primary Controller

    Install the S8300 10. Complete the following fields: enter a challenge key or password ● re-enter challenge key or password ● force password/key change on first login ● Note: Do not lock the account or set the password to be disabled. Note: 11.

  • Page 428: Configuring The S8300

    - For an upgrade, perform the backup, as described in To back up the system to compact flash media (S8300C Media Server only) on page 492. 428 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 429 With this option, the wizard guides you through the screens to configure all of the IP services. Note: This option is for the built-in Web Interface configuration wizard, not the Avaya Note: Installation Wizard (IW). If you are upgrading an existing system, you may also click Configure individual services.
  • Page 430 6. Enter the host name for this server in the Host Name field (see your planning forms). The host name uniquely identifies this server. CAUTION: If the S8300 on the G700 is hosting an IA 770 INTUITY AUDIX Messaging CAUTION: Application with Digital Networking, the name must be 10 characters or less.
  • Page 431 Install the S8300 Configure Ethernet Interfaces Screen 8. Use your planning forms to complete the fields for the: Ethernet 1: Control Network ● - IP Address server1 (hostname) assigned to the S8300 Media Server. Check your planning forms. - Gateway with the IP address of the default gateway of the subnet. - Subnet mask with the value of the subnet mask of the hosting subnet.
  • Page 432 NIC connected to a LAN to which the LSP or the ESS server is also connected. The ESS server or the LSP must be able to ping to the address. Consideration should be given to 432 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 433 Install the S8300 which interface you want the file sync to use. Avaya recommends the use of the customer LAN for file sync. Note: The CLAN boards must be TN799DP running version 5 or greater firmware. Be Note: sure to check the firmware version for these boards on the S8500 or S8700-series.
  • Page 434 - In the DNS Domain field, enter the name for the part of the network on which the DNS server(s) reside (for example, mycompany.com). Internet domains are sets of addresses generally organized by location or purpose. 434 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 435 Install the S8300 - In the Search Domain fields, 1 to 5, enter the names of the domains that will be searched, in order, if a user enters an unqualified or incomplete name (such as a host name only without its domain). Note: For Search Domain 1, enter the same domain name you entered in the DNS Note:...
  • Page 436 (for example, this or another media server may be acting as an LSP standby unit), and an external time source is not available to provide 436 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 437 Install the S8300 synchronization between the units. Select this option to enable NTP and use its own clock as a time source. You need to set up the time clock with Set Server Time/Timezone option. You need to set the server clock using the Set Server Time / Timezone screen. You can do this now, then return to the Configure Server window.
  • Page 438 Automatic Registration Tool (ART) for the INADS IP address, if necessary page 413. Click Continue. The next Warning screen indicates that the data entry process has concluded and that the system is ready to be configured. 438 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 439 Install the S8300 Warning Screen Note: This is the final step in configuring the system. When you click Continue, all the Note: configuration information will be written to disk and implemented. This step normally completes in about 5 minutes. This is your last chance to cancel or correct the configuration. 24.

  • Page 440: Providing The Keys.install File (If Necessary)

    Manual installation of a new G700 with an S8300 Updating System Files Screen When the process is complete, you will receive a notification. 28. Click Close Window and continue the configuration of the G700 Media Gateway on the command line interface. Providing the keys.install File (If Necessary) Use this procedure only if you selected one of the customer-provided keys options in the previous procedure.

  • Page 441: Installing The License And Authentication Files

    Install the S8300 To create the key file 1. On a directly connected laptop or other computer, create a flat-text file named keys.install, with the correct keys information using any ASCII application (for example, Notepad). 2. Upload the keys.install file using the Upload Files to Server screen as described earlier. 3.
  • Page 442 2. Select Install the license file I previously downloaded and click Submit. The system tells you the license is installed successfully. 3. Under Security, select Authentication File. The Authentication File screen appears. Install Authentication Screen 442 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 443: If The Server Is An Lsp, Stop And Start Communication Manager

    Install the S8300 4. Select "Install the Authentication file I previously downloaded" and click Install. The system tells you the authentication is installed successfully If the authentication file does not install, you may need to add a super-user login first. See Creating a super-user login, if necessary, for R4.0 or higher on page 424.
  • Page 444 4. Select the file you want to activate and click Activate. The screen shows the status of activating the update. If a reboot is required, the system automatically reboots. 444 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 445: Saving Translations

    Install the S8300 Saving Translations Note: If the S8300 you are upgrading is an LSP, perform this task on the primary Note: controller. To save translations 1. In the SSH session, open a SAT session. and log in as craft (or dadmin). 2.

  • Page 446: Configure The G700 Media Gateway

    Assigning IP Addresses of the G700 Media Gateway Components This section describes how to assign the IP addresses and IP routes to the G700 Media Gateway and its components. The IP addresses should be available to you on the IP Addressing Planning Form.
  • Page 447 Checking for IP connections ● To access the P330 stack processor 1. Set up a direct connection to the G700 Console (serial) port and access the P330 stack processor using Hyperterminal (or similar terminal emulation application). 2. Login as root.
  • Page 448 The route net and route host tables appear. Verify that the information is correct. After you have configured the P330 stack processor, you assign an IP address to the G700 Media Gateway Processor (MGP). Your first task is to check the serial number of the MGP.
  • Page 449 If there is a difference, the serial number in the displayed list is correct.You will need this later. After you have assigned an IP address to the G700 processor, telnet directly to the G700 media gateway processor and login (the login name and password are provided in the planning documentation).
  • Page 450 10. At the MG-???-1(super)# prompt, type configure to reach the configuration level of the command line interface. 11. Type show interface mgp to verify that the G700 media gateway has the correct IP address. To assign the default IP route to the G700 media gateway...

  • Page 451: Checking For Ip Connections

    2. Check that the same number of packets transmitted were also received. 3. Type ping voip v0 <IP_address> <IP_address> is the address of the G700, or any other functioning endpoint on the customer’s LAN. Ping results appear on the screen, similar to the following example.

  • Page 452: Setting Up The Controller List For The G700

    This list begins with the IP address of the primary controller. In the event that the G700 media gateway loses contact with its primary controller, it will seek to re-register with the primary controller first, then with the other controllers on this list. The other controllers are S8500 or S8700/S8710/S8720 media servers that can act as the primary controller, or S8300 media servers configured as Local Survivable Processors (LSPs).
  • Page 453 3. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.

  • Page 454: Setting The Lsp Transition Points

    NO and the H248 Link Status says DOWN. Setting the LSP Transition Points You must set the length of time that the G700 searches, in the event of a network problem, for primary controllers (for example, additional CLAN connections) with which to register. After this search time has elapsed, the G700 will search for an LSP with which to register.

  • Page 455: Configuring An X330 Expansion Module (If Necessary)

    S8300, <#_of_primary> must be 1. Configuring an X330 Expansion Module (If Necessary) User Guides and Quick Start Guides for the expansion modules are available on the Avaya Support web site: To obtain the appropriate Avaya Support Web site document 1.

  • Page 456: Verifying The Contents Of The Tftpboot Directory

    Media Server command line interface. To copy firmware files to the /tftpboot directory of an S8300 Media Server, do the following: a. Use SSH, Avaya Site Administration, or another tool to access the S8300 Media Server command line. b. Log in as craft.
  • Page 457 Install New Firmware on the G700 To determine if new firmware for the P330 stack processor is necessary 1. At either the P330-1(super)# or P330-1(configure)# prompt, type dir. The system displays the directory list of software for the P330 stack processor.

  • Page 458: Installing New Firmware On The P330 Stack Processor

    A. If the list shows A, you will upgrade B. 4. Refer to the VOIP FW column and row for slot V0 (same row occupied by the G700 information) to see if the number matches the VoIP firmware identified in your planning forms.

  • Page 459: Installing New Firmware On The G700 Media Gateway Processor

    Installing new firmware on the G700 Media Gateway Processor To install MGP firmware 1. At the P330-1(configure)# prompt, type session mgp to reach the G700 media gateway processor. 2. Type configure at the MG-???-1(super)# prompt to enter configuration mode, which will change the prompt to MG-???-1(configure)#.
  • Page 460 7. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.

  • Page 461: Installing New Firmware On The Media Modules

    Install New Firmware on the G700 Installing new firmware on the media modules For upgrades of active media modules, you need to take the media modules out of service before initiating the upgrade process. To do this, go to a SAT session on the primary controller and issue a busyout command.
  • Page 462 Wait one minute and repeat the release board command. 3. Repeat the release board command for each media module that was busied out. 462 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 463: Setting Rapid Spanning Tree On The Network

    802.1w standard defined it. An edge port is a port that goes to a device that cannot form a network loop. To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330 User’s Guide (available at http://www.avaya.com/support). Issue 10.2 May 2007...

  • Page 464: Administer Communication Manager

    A separate, possibly remote, S8300. ● In the first case, the G700/S8300 you installed is a standalone (or “ICC”) configuration. In the second case, the S8300 you installed is configured as an LSP. Perform one of the following two administration procedures in this section: Administering an S8300 primary controller ●...

  • Page 465: Assigning Node Names And Ip Addresses For The Lsps

    Administer Communication Manager In this section, you will use the SAT interface to: Assigning Node Names and IP Addresses for the LSPs ● Administering Network Regions ● Associating LSPs with Network Regions ● Administering IP Interfaces ● Identifying LSPs to the S8300 primary controller ●...

  • Page 466: Administering Network Regions

    3. Press F3 (Enter) when complete. Administering Network Regions Before assigning an IP network region to a G700, you must define network region on the IP Network Region form. After a network region is defined, you can assign it to the various network elements (servers, gateways, IP phones).

  • Page 467: Associating Lsps With Network Regions

    Keep-Alive Interval (sec): 5 Keep-Alive Count: 5 2. If necessary, complete the fields as described in Administration for Network Connectivity for Avaya Communication Manager, 555-233-504. Note: It is strongly recommended to use the defaults in the screen. However, for the Note: RTCP Enabled and RSVP Enabled fields, the entry should be n (no).

  • Page 468: Administering Ip Interfaces

    To assign the network region and IP endpoint access to the S8300 1. At the SAT prompt, type change ip-interfaces procr. The S8300 displays the IP Interfaces screen for the media server. 468 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 469: Identifying Lsps To The S8300 Primary Controller

    Administer Communication Manager IP Interfaces Screen change ip-interfaces procr Page 1 of 1 IP INTERFACES Type: PROCR Node Name: procr IP Address: 135.9.41.146 Subnet Mask: 255.255.255.0 Enable Ethernet Port? y Allow H.323 Endpoints? y Nework Region: 1 Allow H.248 Gateways? y Gatekeeper Priority: 5 2.

  • Page 470: Administering An S8400, S8500, Or S8700-Series Primary Controller

    G700 media gateway to communicate with the primary controller over a customer’s network. For the majority of required administration, see Administrator Guide to Avaya Communication Manager, 03-300509, or Administration for Network Connectivity for Avaya Communication Manager, 555-233-504. 470 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 471: Assigning Node Names And Ip Addresses For The C-Lans And Lsps

    S8400, S8500 or S8700-series Media Server, please see the "Upgrading firmware on programmable TN circuit packs," in Upgrading, Migrating, and Converting Avaya Media Servers and Gateways, 03-300412. To assign node names and IP addresses...

  • Page 472: Administering Network Regions

    Manual installation of a new G700 with an S8300 Administering Network Regions Before assigning an IP network region to a G700, you must define network region on the IP Network Region form. After a network region is defined, you can assign it to the various network elements (servers, gateways, IP phones).
  • Page 473 RTCP Enabled and RSVP Enabled fields, the entry should be n (no). 3. If the network region of the G700 (1 in this example) is different from that of the S8400, S8500, or S8700-series CLAN board(s), you must interconnect the two regions.

  • Page 474: Assigning Lsps To The Network Regions

    IGAR 4. Type the number for the type of codec set (1–7) that the S8400, S8500, or S8700-series Media Server will use to interconnect the G700 and the C-LAN board(s) in the row corresponding to the region of the C-LAN.

  • Page 475: Administering Ip Interfaces

    Administer Communication Manager To assign LSPs to a network region 1. On the IP Network Region screen, go to page 2. IP Network Region Screen, page 2 change ip-network-region 1 Page 2 of IP NETWORK REGION INTER-GATEWAY ALTERNATE ROUTING Incomming LDN Extension: Conversion to Full Public Number - Delete: Insert: Maximum Number of Trunks to Use:...
  • Page 476 “Administration for Network Connectivity for Avaya Communication Manager, 555-233-504”. Gateway The address of a network node that serves as the default Address gateway for the IP interface. 1 of 2 476 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 477 Administer Communication Manager Table 30: IP interfaces field descriptions (continued) Field Conditions/Comments Enable Ethernet The Ethernet port must be enabled (y) before it can be Port? used. The port must be disabled (n) before changes can be made to its attributes on this screen. Network Region The region number for this IP interface.
  • Page 478 The port must be disabled (n) before changes can be made to its attributes on this screen. Network Region The region number for this IP interface. 1 of 2 478 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 479: Identifying The Survivable Processor On The Primary Controller

    Administer Communication Manager Table 31: IP interfaces field descriptions (continued) Field Conditions/Comments Target socket The threshold for the number of sockets used by this load C-LAN within the same Gatekeeper Priority as that of other IP interfaces. If the targeted number is exceeded on a CLAN, a warning alarm is generated.

  • Page 480: Administering The Media Gateway

    <number> is the gateway number from 1 to n. (n is 50 for an S8300, 5 for an S8400, and 250 for an S8500 or S8700-series Media Server). The Media Gateway screen appears. 480 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 481 5. If specifically requested by the customer or your planning documents, type gateway-announcements in the V9 field. This field allows you to enable announcements on the G700 media gateway. V9 is a virtual slot. There is no announcement board associated with it. The announcements for the G700...
  • Page 482 ANA MM MM710 T1/E1 MM The media modules installed in the G700 are listed next to their slot numbers. Verify that a G700 media gateway has been successfully added. To verify changes 1. At the SAT prompt, type list media-gateway.
  • Page 483 If the G700 fails to register, two common causes are: - The serial number added as the Identifier for the G700 is wrong. To check, log back into the G700 gateway and type show system. Check the serial number that appears.

  • Page 484: Considerations For Ip Phones Supported By A Local Survivable Processor

    TFTP server, as well as the directory on the TFTP server from which the phone receives its upgrades. When preparing a DHCP server to work with Avaya IP phones, there is an option that must be administered to allow the Avaya phone to receive the DHCP offer. This option is “site-specific-option-number”...

  • Page 485: Transition Of Control From Primary Controller To Lsp

    At this point, the primary controller alarms to notify the customer and services personnel that the network connection between the primary controller and G700 has problems. If control passes to the LSP, the LSP’s license allows it to support the G700 endpoints for up to 30 days, within which the network problems should be resolved.

  • Page 486: Configuring The Primary Server To Report Alarms To A Services Support Agency

    OSS method. In this example, the primary server is an S8300, and the services support agency is Avaya’s Initialization and Administration System (INADS). Perform this task after all Communication Manager administration is complete. 486 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 487: Configuring The G700 Media Gateway To Send Its Traps To A Network Management System (Nms)

    Configuring the G700 Media Gateway to send its traps to a network management system (NMS) Configuring the G700 Media Gateway to send SNMP traps to the primary server can be accomplished by two commands: P330 stack processor CLI command set snmp community trap [community ●...

  • Page 488: Configuring The Destination For G700 Snmp Traps

    Manual installation of a new G700 with an S8300 Configuring the destination for G700 SNMP traps Events occurring on the G700 cause SNMP traps to be generated. The G700 MGP can be configured to send SNMP traps to any network management system (NMS) in the network, including the primary server (S8300, S8400, S8500, or S8700-series Media Server).

  • Page 489: Complete The Installation Of The S8300 (If The Primary Controller)

    Complete the Installation of the S8300 (if the Primary Controller) Complete the Installation of the S8300 (if the Primary Controller) Consult the planning documentation to obtain the necessary information to complete the installation. Part of the final process will be to: Connect and administer test endpoints ●...

  • Page 490: Installing Ia770 Service Pack (Or Rfu) Files, If Any

    4. When the message, "Startup of the Voice System is complete", is displayed, select the Return to Main button and do the next procedure in this document. 490 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 491: Verifying Start Up Of Ia770 Intuity Audix Messaging

    Complete the Installation of the S8300 (if the Primary Controller) Verifying start up of IA770 INTUITY AUDIX Messaging To verify operation of IA770 INTUITY AUDIX Messaging, perform the following steps: 1. In the Maintenance Web Interface, under Server, click Process Status. 2.

  • Page 492: If Ia 770 Fails To Start After A New Installation

    The compact flash card needs to be formatted only before the first use. Note: 6. Click Start Backup. The system displays the results of your backup procedure on the Backup Now results screen. 492 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 493 6. Click Start Backup. The system displays the results of your backup procedure on the Backup Now results screen. This completes the installation of the G700 Media Gateway with an S8300 Media Server as primary controller. Issue 10.2 May 2007...

  • Page 494: If Using Ia770, Administer Communication Manager For Integrated Messaging

    ● Test endpoints ● Complete the electrical installation ● Enable adjunct systems ● This completes the installation of the G700 Media Gateway with an S8300 LSP. 494 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 495: Chapter 9: Manual Installation Of A New G700 Without An S8300

    Chapter 9: Manual installation of a new G700 without an S8300 This chapter covers the manual procedures to install the firmware on an new Avaya G700 Media Gateway without an Avaya S8300 Media Server. The G700 is controlled by an external primary server running Avaya Communication Manager.
  • Page 496 Identifying the Survivable Processor on the primary controller on page 533 ● Administer the Media Gateway Administering the Media Gateway on page 534 ● Complete the Installation Process on page 538 ● 496 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 497: Installation Overview

    About the TFTP server To install firmware on a G700 without an S8300 or LSP, you must first copy the firmware files to an external TFTP server on the customer LAN. The TFTP server can be a customer computer or it can be set up on your services laptop.

  • Page 498: Before Going To The Customer Site

    A tar.gz file, which you obtain from a CD-ROM or a website, contains new G700 firmware. To load the firmware on a G700 Media Gateway, you must place this tar.gz file on a TFTP server that is connected to the customer’s LAN. The TFTP server can be a customer computer or it can be your laptop if you have arranged with the customer to connect your laptop to the LAN.

  • Page 499: Downloading Individual Firmware Files

    1. Access the http://www.avaya.com/support website. 2. Navigate to Firmware Downloads for The G700 Media Gateway. The system displays a list of firmware files. 3. Locate the file names that match the files listed in your planning documentation. The file names will approximate those listed in...

  • Page 500: Configure The G700

    7. Use WinZip or another zip file tool to unzip the file, if necessary. Configure the G700 For a new installation of a G700 Media Gateway, you must complete the following configuration tasks: Assigning the IP addresses of the G700 media gateway components...

  • Page 501: Assigning The Ip Addresses Of The G700 Media Gateway Components

    Checking for IP connections ● To access the P330 stack processor 1. Set up a direct connection to the G700 Console (serial) port and access the P330 stack processor using Hyperterminal (or similar terminal emulation application). 2. Login as root.
  • Page 502 <vlan> <ip_address> <netmask> to assign an IP address to the P330 stack processor. <vlan> is the vlan number, usually 1, to be established on the S8300 for the G700 Media Gateways. The <ip_address> <netmask> is the assigned address and subnet for the P330 stack processor.
  • Page 503 If there is a difference, the serial number in the displayed list is correct.You will need this later. After you have assigned an IP address to the G700 processor, telnet directly to the G700 media gateway processor and login (the login name and password are provided in the planning documentation).
  • Page 504 10. At the MG-???-1(super)# prompt, type configure to reach the configuration level of the command line interface. 11. Type show interface mgp to verify that the G700 media gateway has the correct IP address. 504 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 505: Checking For Ip Connections

    Usually, only a default route is needed. Refer to your planning document. From the G700 media gateway processor command line interface, you assign IP addresses to the VoIP resource resident on the G700 media gateway and to any installed MM760 VoIP media modules.

  • Page 506: Setting Up The Controller List For The G700

    This list begins with the IP address of the primary controller. In the event that the G700 media gateway loses contact with its primary controller, it will seek to re-register with the primary controller first, then with the other controllers on this list. The other controllers are S8500 or S8700/S8710 media servers that can act as the primary controller, or S8300 media servers configured as Local Survivable Processors (LSPs).
  • Page 507 S8300 configured as an LSP, or the port enabled as the Ethernet processor port on an S8500 configured as an LSP. The types of alternate controllers in the list depend on the G700’s primary controller and the other controller devices it supports. CAUTION:...
  • Page 508 3. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.

  • Page 509: Setting The Lsp Transition Points

    Configure the G700 Setting the LSP Transition Points You must set the length of time that the G700 searches, in the event of a network problem, for primary controllers (for example, additional CLAN connections) with which to register. After this search time has elapsed, the G700 will search for an LSP with which to register.

  • Page 510: Prepare To Install Firmware On The G700

    Manual installation of a new G700 without an S8300 Prepare to install firmware on the G700 Before installing new firmware on the G700 processors and media modules, you must be: Accessing the P330 Stack Processor ● Verifying the contents of the tftpboot directory ●...

  • Page 511: Determining Which Firmware To Install On The G700

    Check the directory to make sure the firmware files you want to install are listed. Determining which firmware to install on the G700 Conduct the following procedure to compare software versions running on the G700 processors and media modules with the versions in you planning documents. If the versions do not match, you need to install the new firmware for those components.
  • Page 512 A. If the list shows A, you will upgrade B. 4. Refer to the VOIP FW column and row for slot V0 (same row occupied by the G700 information) to see if the number matches the VoIP firmware identified in your planning forms.

  • Page 513: Install New Firmware On The G700 Media Gateway

    If not, you must upgrade them, as well. Install new firmware on the G700 Media Gateway The procedures in this section install firmware on the G700 processors and media modules. Installing new firmware on the P330 stack processor To install P330 stack processor firmware 1.

  • Page 514: Installing New Firmware On The G700 Media Gateway Processor

    Installing new firmware on the G700 Media Gateway Processor To install MGP firmware 1. At the P330-1(configure)# prompt, type session mgp to reach the G700 media gateway processor. 2. Type configure at the MG-???-1(super)# prompt to enter configuration mode, which will change the prompt to MG-???-1(configure)#.

  • Page 515: Installing New Firmware On The Media Modules

    7. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.
  • Page 516 TYPE ICC. 7. Check the VOIP FW column and row for slot v0 to see if the number matches the VoIP firmware identified in the planning documentation. 516 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 517: Setting Rapid Spanning Tree On The Network

    Install new firmware on the G700 Media Gateway 8. Type reset <module #> where <module #> is the number of the G700 in the stack. 9. When the reset is finished, type show mm to verify the upgrade. To release board (if media module was busied out) 1.

  • Page 518: Administer Communication Manager

    802.1w standard defined it. An edge port is a port that goes to a device that cannot form a network loop. To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330 User’s Guide (available at http://www.avaya.com/support). Administer Communication Manager Important:...

  • Page 519: Administering An S8300 Primary Controller

    Server. This document covers only the administration of Communication Manager required for the G700 media gateway to communicate with the primary controller over a customer’s network. For the majority of administration required, see Administrator Guide to Avaya Communication Manager, 03-300509, or Administration for Network Connectivity for Avaya Communication Manager, 555-233-504.

  • Page 520: Administering Network Regions

    3. Press F3 (Enter) when complete. Administering Network Regions Before assigning an IP network region to a G700, you must define network region on the IP Network Region form. After a network region is defined, you can assign it to the various network elements (servers, gateways, IP phones).

  • Page 521: Associating Lsps With Network Regions

    Keep-Alive Interval (sec): 5 Keep-Alive Count: 5 2. If necessary, complete the fields as described in Administration for Network Connectivity for Avaya Communication Manager, 555-233-504. Note: It is strongly recommended to use the defaults in the screen. However, for the Note: RTCP Enabled and RSVP Enabled fields, the entry should be n (no).

  • Page 522: Administering Ip Interfaces

    To assign the network region to the S8300 1. At the SAT prompt, type change ip-interfaces procr. The S8300 displays the IP Interfaces screen for the media server. 522 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 523: Identifying The Survivable Processor On The Primary Controller

    Administer Communication Manager IP Interfaces Screen change ip-interfaces procr Page 1 of 1 IP INTERFACES Type: PROCR Node Name: procr IP Address: 135.9.41.146 Subnet Mask: 255.255.255.0 Enable Ethernet Port? y Allow H.323 Endpoints? y Nework Region: 1 Allow H.248 Gateways? y Gatekeeper Priority: 5 2.

  • Page 524: Administering An S8400, S8500, Or S8700-Series Primary Controller

    Administering an S8400, S8500, or S8700-series primary controller Complete the procedures in this section if the primary controller for the G700 you are installing is an S8400, S8500, or S8700-series Media Server. If the primary controller is an S8300, you...

  • Page 525: Assigning Node Names And Ip Addresses For The C-Lans And Lsps

    S8400, S8500, or S8700-series Media Server. For information on how to upgrade the firmware on the C-LAN circuit pack, please see the "Upgrading firmware on programmable TN circuit packs," in Upgrading, Migrating, and Converting Avaya Media Servers 03-300412. and Gateways, To assign node names and IP addresses 1.

  • Page 526: Administering Network Regions

    Manual installation of a new G700 without an S8300 Administering Network Regions Before assigning an IP network region to a G700, you must define network region on the IP Network Region form. After a network region is defined, you can assign it to the various network elements (servers, gateways, IP phones).
  • Page 527 RTCP Enabled and RSVP Enabled fields, the entry should be n (no). 3. If the network region of the G700 (1 in this example) is different from that of the S8400, S8500, or S8700-series CLAN board(s), you must interconnect the two regions.

  • Page 528: Assigning Lsps To The Network Regions

    IGAR 4. Type the number for the type of codec set (1–7) that the S8400, S8500, or S8700-series Media Server will use to interconnect the G700 and the C-LAN board(s) in the row corresponding to the region of the C-LAN.

  • Page 529: Administering Ip Interfaces

    Administer Communication Manager To assign LSPs to a network region 1. On the IP Network Region screen, go to page 2. IP Network Region Screen, page 2 change ip-network-region 1 Page 2 of IP NETWORK REGION INTER-GATEWAY ALTERNATE ROUTING Incomming LDN Extension: Conversion to Full Public Number - Delete: Insert: Maximum Number of Trunks to Use:...
  • Page 530 “Administration for Network Connectivity for Avaya Communication Manager, 555-233-504”. Gateway The address of a network node that serves as the default Address gateway for the IP interface. 1 of 2 530 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 531 Administer Communication Manager Table 34: IP interfaces field descriptions (continued) Field Conditions/Comments Enable Ethernet The Ethernet port must be enabled (y) before it can be Port? used. The port must be disabled (n) before changes can be made to its attributes on this screen. Network Region The region number for this IP interface.
  • Page 532 The port must be disabled (n) before changes can be made to its attributes on this screen. Network Region The region number for this IP interface. 1 of 2 532 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 533: Identifying The Survivable Processor On The Primary Controller

    Administer Communication Manager Table 35: IP interfaces field descriptions (continued) Field Conditions/Comments Target socket The threshold for the number of sockets used by this load C-LAN within the same Gatekeeper Priority as that of other IP interfaces. If the targeted number is exceeded on a CLAN, a warning alarm is generated.

  • Page 534: Administering The Media Gateway

    <number> is the gateway number from 1 to n. (n is 50 for an S8300, 5 for an S8400, and 250 for an S8500 or S8700-series Media Server). The Media Gateway screen appears. 534 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 535 5. If specifically requested by the customer or your planning documents, type gateway-announcements in the V9 field. This field allows you to enable announcements on the G700 media gateway. V9 is a virtual slot. There is no announcement board associated with it. The announcements for the G700...
  • Page 536 ANA MM MM710 T1/E1 MM The media modules installed in the G700 are listed next to their slot numbers. Verify that a G700 media gateway has been successfully added. To verify changes 1. At the SAT prompt, type list media-gateway.
  • Page 537 If the G700 fails to register, two common causes are: - The serial number added as the Identifier for the G700 is wrong. To check, log back into the G700 gateway and type show system. Check the serial number that appears.

  • Page 538: Complete The Installation Process

    Part of the final process will be to: Connect and administer test endpoints ● Test the endpoints ● Complete the electrical installation ● Enable adjunct systems ● This completes the upgrade procedures. 538 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 539: Chapter 10: Manual Upgrade Of An S8300A And G700 To R4.0

    This chapter covers the procedures to upgrade the Communication Manager software, from release 1.2, 1.3, or 2.0, on an installed Avaya S8300 Media Server, version A, to release 4.0 on an S8300 Media Server, version B or C. The procedures to upgrade the G700 firmware use CLI commands instead of the Upgrade Tool.

  • Page 540: Issues For Ia770 Intuity Audix On Release 1.3 Or Earlier On An S8300A Media Server

    Additionally, all names, custom announcements, and messages are lost. Subscribers who use Message Manager should be encouraged to save messages to their personal computers and restore them after the upgrade. 540 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 541: Tasks To Upgrade The S8300A To Release 4.0

    Tasks to upgrade the S8300A to release 4.0 and upgrade the G700 firmware Tasks to upgrade the S8300A to release 4.0 and upgrade the G700 firmware Before going to the customer site Obtaining a USB DVD/CD-ROM drive on page 544 ●...
  • Page 542 Starting IA770 INTUITY AUDIX Messaging with the Messaging Web pages, if ● necessary on page 602 Starting IA770 INTUITY AUDIX Messaging with the command line, if necessary ● page 602 Saving translations on page 603 ● 542 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 543: Before Going To The Customer Site

    605 ● Installing new firmware on the P330 Stack Processor on page 606 ● Installing new firmware on the G700 Media Gateway Processor on page 607 ● Installing new firmware on the media modules on page 609 ●...

  • Page 544: Obtaining A Usb Dvd/Cd-Rom Drive

    G700, ask the customer’s administrator to log into the S8300 web page and select View License Status from the main menu to display the serial number. The serial number should also be on a sticker on the back of the G700 chassis but this number is occasionally incorrect.

  • Page 545: Checking The Number Of Allocated Ports

    LAN for backups. Obtaining S8300 software and G700 firmware The files containing the software for the S8300 and the G700 and media module firmware are on the Communication Manager Software Distribution CD-ROM that you take to the site. This CD is called the software CD because it contains software for all of the Linux servers.

  • Page 546: Obtaining Service Pack Files, If Needed

    If one or more service packs are required for this installation or upgrade procedure, and the service pack files are not on your software CD, download the service pack files from the Avaya Support web site to your laptop.
  • Page 547 7. If you are a Business Partner, scroll to the bottom of the page and select Download Center to access the password protected Download Center. Otherwise, for Avaya, click on Latest Avaya Communication Manager x.x.x Service Pack to access the service pack download The File Download window displays.

  • Page 548: Obtaining Service Pack And Language Files For Ia770 Intuity Audix Messaging, If Necessary

    5. Click on the service pack file name for this release. For example, C6072rf+b.rpm. 6. Click on Save and browse to the location on your laptop where you want to save the file. 548 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 549: Obtaining Optional Language Files

    The Avaya authentication file contains the logins and passwords to access the S8300 media server. This file is updated regularly by Avaya services personnel, if the customer has a maintenance contract. All access to Communication Manager from any login is blocked unless a valid authentication file is present on the S8300 media server.

  • Page 550: Running The Automatic Registration Tool (Art) For The Inads Ip Address, If Necessary

    Also, the ART process is available only to Avaya personnel. You need an ART login ID and password, which you can set up at the ART web site. Non-Avaya personnel must contact their service support or customer care center for INADS addresses, if required.

  • Page 551: Ensuring A Super-User Login Exists

    Before going to the customer site To run the ART 1. Access the ART web site on your laptop at http://art.dr.avaya.com. 2. Select Administer S8x00 Server products for installation script. a. Log in. b. Enter the customer information. c. Select Installation Script.

  • Page 552: Checking A Pre-4.0 Release

    4. If a super-user login does not exist, create one. See Creating a super-user login, if one does not exist (releases earlier than Release 4.0). 552 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 553: Creating A Super-User Login, If One Does Not Exist (Releases Earlier Than Release 4.0)

    Before going to the customer site Creating a super-user login, if one does not exist (releases earlier than Release 4.0) If a super-user login does not exist, one must be added before you can complete the upgrade. The customer or remote services should complete the following task. 1.
  • Page 554 Log in with telnet. b. At the Linux command line, type filesync -a <IP_address_of_LSP>, where <IP_address_of_LSP> is the IP address of the LSP you are upgrading. 554 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 555: Preparing For The Upgrade To R4.0 On-Site

    Preparing for the upgrade to R4.0 on-site Preparing for the upgrade to R4.0 on-site When you arrive on-site, you must perform the following tasks in preparation for the upgrade to release 4.0. Accessing the S8300 To perform the installation and upgrade procedures you will need to connect your laptop to the S8300 Services port using a crossover cable.

  • Page 556: Checking Current Software Release

    1. Log in to the Web interface on the S8300 and launch the Maintenance Web Interface. 2. Choose View Software Version under Server Configuration and Upgrades. The system displays the View Software Version screen. Software Version Screen 556 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 557: Completing Pre-Upgrade Tasks - If The S8300 Is The Primary Controller

    Preparing for the upgrade to R4.0 on-site 3. Check the Reports as: field for the release number of the S8300 software. In this example, the release number is reported as R011x.02.0.524.0. This corresponds to release 1.2.0. Table 37 maps the release number to the Reports as: field, and specifies whether or not a pre-upgrade update is required.
  • Page 558 To check link status 1. Open a SAT session. 2. Enter display communication-interface links. Note all administered links. 3. Enter status link number for each administered link. 558 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 559 Preparing for the upgrade to R4.0 on-site 4. Enter list signaling group. Note the signaling groups listed by number. 5. For each of the signaling groups listed, enter status signaling group number. Make a note (write down) of any links that are down. To record all busyouts 1.
  • Page 560 Before you upgrade the primary controller, you need to shut down Communication Manager on the LSPs. This prevents the phones and other endpoints attached to the G700 from trying to register with the LSPs while you are upgrading the primary controller.

  • Page 561: Getting Ia770 Data And Stopping Ia770

    Preparing for the upgrade to R4.0 on-site Note: Be sure to reset alarm origination after the upgrade. Note: 3. Type almenable (without any options) to verify the alarm origination status. You should see: incoming: enable Dial Out Alarm Origination: neither SNMP Alarm Origination: n Getting IA770 data and stopping IA770 (if IA770 is being used)
  • Page 562 1. On the Maintenance Web Interface, under Miscellaneous select Messaging Administration. 2. Select Utilities, then Software Management, then Messaging System Software Display. The IA770 Messaging Application screen displays. 562 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 563: Checking For Any Ia770 Custom Announcement Sets (R2.0 Only)

    Preparing for the upgrade to R4.0 on-site IA770 Messaging Application screen 3. Note the System Announcements language files listed. In this example, us-eng and us-tdd are listed. If Latin-Spanish (lat-span) and Canadian French (french-c) are listed, ask if these will be used with the release 4.0 system. If any other language files are listed, you will need to download the additional language files from a language CD after the upgrade.

  • Page 564: Stopping Ia770

    Voice System is Down. Important: After upgrading an S8300 media server, you must upgrade the G700 or G350 Important: media gateway firmware and media module firmware before restarting IA770. 564 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 565: Backing Up System Files

    Preparing for the upgrade to R4.0 on-site Backing up system files For releases 1.2.0 through 1.3.9, this backup is optional but recommended in case there is a need to back out of the upgrade. CAUTION: If the current release of Communication Manager is 2.0.x, you must use this CAUTION: procedure to back up system, security, and translations data (including AUDIX data if IA770 is installed).
  • Page 566 S8300 is an LSP. Server and System Files ● Security Files ● 3. If the AUDIX options are available, select AUDIX and select AUDIX Translations, Names, and Messages. 566 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 567 Preparing for the upgrade to R4.0 on-site Backup Now screen (Part Two) 4. Select FTP for the backup method. Fill in the User Name, Password, Host Name, and Directory fields with information provided by the customer. 5. Click Start Backup to back up the files. Note: The backup and restore processes use the ping service to check connectivity to Note:...

  • Page 568: Recording Configuration Information

    - Integrated Messaging IP address, if configured You can skip the remaining configuration screens. 3. If upgrading from the 1.1 release, record the data from all configuration screens. 568 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 569: Replacing The S8300A

    Replacing the S8300A Replacing the S8300A CAUTION: This upgrade procedure, including remastering the hard drive on the S8300, CAUTION: requires a service interruption of approximately 4 hours, or up to 6 hours if IA770 is being used. This section describes the procedures for upgrading the S8300A Media Server from a pre-2.2 release of Communication manager to release 4.0.

  • Page 570: Installing The Pre-Upgrade Service Pack

    Make sure everything except dupmgr shows UP. Communication Manager should show 65/65 UP or, if IA770 is installed, 67/67 UP. To stop the continual refresh of the statapp command, type Ctrl-C. 570 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 571 Replacing the S8300A Note: The number of processes (65/65) may vary depending on the configuration. For a Note: normal state, the second number should not be greater than the first number. For example, the numbers 64/65 UP would indicate that a process did not come up and should be investigated before proceeding.

  • Page 572: Linux Migration Backup (If Current Release Is 1.2.0 Through 1.3.X)

    The Linux Migration - Backup screen displays. Linux Migration - Backup screen 2. Select "Initiate new backup or restore" and click Submit. The Linux Migration - Backup Initiate screen displays. 572 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 573 Replacing the S8300A Linux Migration - Backup Initiate screen 3. Under Backup Method, select FTP Fill in the User Name, Password, Host Name (or host IP address) and Directory fields for the back up location. The backup location should be a server on the customer’s LAN. Click Submit.
  • Page 574 However, also verify that the message, Backup Successful also appears in the last line. If any error messages appear stating that the backup failed, follow the normal escalation procedures. 574 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 575: Replacing The S8300A With The S8300B Or S8300C Media Server

    S8300. Disengage the LED module and the S8300 circuit pack and remove them together from the G700. 7. If the IA770 INTUITY AUDIX module (CWY1 card) is installed on the S8300B Media Server, leave it on S8300B Media Server.
  • Page 576 LED panel) will be on. If this is the case, press the LED panel all the way in. 12. Reconnect the laptop to the services port of the new S8300B or S8300C. 576 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 577: Upgrading The S8300B Or S8300C Media Server

    Replacing the S8300A Upgrading the S8300B or S8300C Media Server Setting telnet parameters The Microsoft Telnet application may be set to send a carriage return (CR) and line feed (LF) each time you press Enter. The installation program sees this as two key presses. You need to correct this before you Telnet to the server.
  • Page 578 - When the OK-to-remove light comes on, connect the DVD/CD-ROM drive to a USB port and reseat the S8300 in its slot. 3. Select Install and press Enter. The Select Release Version screen appears. The Select Release Version screen 578 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 579 Replacing the S8300A 4. Select the appropriate release version (if more than one) then select OK and press Enter. The Run AUDIX Installation screen appears. Run AUDIX Installation screen 5. Select Yes if you want to install AUDIX concurrently with Communication Manager. Select No if you do not.
  • Page 580 6. Click Start > Run to open the Run dialog box on your laptop. 7. Type ping -t 192.11.13.6 and press Enter. 8. Wait for the reply. 580 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 581: Verifying Software Version

    You must copy the remaining required files to the pub directory on the S8300 hard drive. This includes, but is not limited to: Post-upgrade software service pack ● License file ● Avaya authentication file ● New firmware files ● Security updates ●...
  • Page 582 3. Click on Download to copy the files to the S8300. The transfer is complete when you see the message, Files have been successfully uploaded to the server Important: Remove the Communication Manager software distribution CD from the DVD/ Important: CD-ROM drive. 582 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 583: Downloading Optional Language Files, If Needed

    Replacing the S8300A Downloading optional language files, if needed If the optional language files are needed, copy the files from the language CD to /var/home/ftp/ pub. To download optional language files 1. Insert the optional language CD in your laptop’s CD-ROM drive. 2.
  • Page 584 The screen shows the status of activating the update. If a reboot is required, the system automatically reboots. 5. Click Yes. Wait until the system displays the Continue button. 6. Click Continue. 584 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 585: Setting The Time, Date, And Time Zone

    Replacing the S8300A Setting the Time, Date, and Time Zone To set the Time, Date, and Time Zone: 1. On the Maintenance Web pages, under Server, select Server Date/Time. Server Date/Time Window 2. Set the media server's time close enough to the Network Time Server’s (NTS's) time, date, and time zone that synchronization can occur (within about 5 minutes of the NTS time).
  • Page 586 The Set Identities screen appears. 5. Fill in the Host name screen with the name of the server. 6. Click Continue. The Configure Ethernet Interfaces screen appears. 586 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 587 Replacing the S8300A Configure Ethernet Interfaces screen (primary controller example) 7. Fill in the correct server IP address, Gateway, Subnet mask, and, if IA770 was installed, the Integrated Messaging IP address. The Integrated Messaging IP address is not available with an LSP. If these fields are already filled in, overwrite them with the correct information.

  • Page 588: Verifying Connectivity

    3. Click the Shutdown button. Click OK to confirm. 4. At the command line, type ramdisk -v -s and press Enter. Confirm that the system has disabled RAM disk. 588 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 589: Restoring Data Backup

    S8300 hard drive again. This recovery procedure can be started using the remaster command, which is described in Maintenance Commands for Avaya Communication Manager, Media Gateways and Servers, 03-300431. After running the remaster...
  • Page 590 5. Select both Force options, and click Restore. 6. To monitor the restore progress: a. Select Restore History The Restore History screen displays. 590 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 591 Replacing the S8300A Restore History screen b. Select the backup set being restored and click Check Status. The Restore History Results screen displays. c. Click Refresh periodically until the message, The final status for your restore is shown below appears. Restore History Results screen 7.

  • Page 592: Checking For The Ia770 Ip Address

    3. Click Configure Interfaces from the “Configure Individual IP Services” list on the left. The Configure Interfaces screen displays. Configure Interfaces screen (primary controller example) 4. Check that the Integrated Messaging IP address is available. 592 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 593: Enabling Ram Disk On The Media Server

    Replacing the S8300A 5. If the IP address is available, click Close Window. 6. If the IP address is not available, enter the IP address and click Change. Note: If an Action Cancelled message appears before the success message, refresh Note: the screen and click Change again.

  • Page 594: Installing Updated License And Authentication Files

    2. Select Install the license file I previously downloaded and click Submit. The system tells you the license is installed successfully. 3. Under Security, select Authentication File. 4. The Authentication File screen displays. 594 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 595: Checking A 4.0 Release For A Super-User Login

    Replacing the S8300A Authentication File screen 5. Select Install the Authentication file I previously downloaded and click Install. The system tells you the authentication file is installed successfully. Note: If the authentication file failed to install, see Checking a 4.0 release for a Note: super-user login on page 595.

  • Page 596: Creating A Super-User Login, If Necessary, For R4.0 Or Higher

    If you are a business partner, you can also repeat this procedure to add the dadmin login. Note: Make sure the customer can change this login, its password, or its permissions Note: later. 596 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 597 Replacing the S8300A 2. Under Security, select Administrator Accounts. The Administrator Accounts screen appears. 3. Type the login name in the Enter Login ID or Group Name field. Issue 10.2 May 2007...
  • Page 598 7. Put a check in the allow Linux shell access field. 8. Skip the lock this account and date on which account is disabled fields. 9. For the select type of authentication option, select password. 598 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 599: If Upgrading An Lsp, Synchronize Translations From The Primary Controller

    Replacing the S8300A 10. Complete the following fields: enter a challenge key or password ● re-enter challenge key or password ● force password/key change on first login ● Note: Do not lock the account or set the password to be disabled. Note: 11.

  • Page 600: Verifying Media Server Configuration (Release 1.2 Or Later)

    6. Access the server’s command line interface using an SSH client, like PuTTY, and an IP address of 192.11.13.6. 7. Type /opt/ws/drestart 1 4 to initialize the application process using the restored configuration data. You should see the response, Killed. 600 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 601: If Ia770 Intuity Audix Messaging Has Been Upgraded, Verify Messaging Has Started

    Replacing the S8300A If IA770 INTUITY AUDIX Messaging has been upgraded, verify messaging has started If you installed IA770 INTUITY AUDIX Messaging, the messaging application should start after you install the license. To verify that messaging has started, perform the following steps: 1.

  • Page 602: Starting Ia770 Intuity Audix Messaging With The Messaging Web Pages, If Necessary

    If you have upgraded your Communication Manager and IA 770 INTUITY AUDIX software, you must have a new license that is associated with the latest release. IA 770 will not use the license for a previous version. 602 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 603: Saving Translations

    Replacing the S8300A If you upgraded IA 770 without a new license file, it will fail to start during the Communication Manager startup sequence. If this occurs, you must do the following steps: 1. Obtain an IA 770 Replace variable w/ release number license file. 2.

  • Page 604: Upgrade The Firmware On The G700 Media Gateway

    Manual upgrade of an S8300A and G700 to R4.0 Upgrade the firmware on the G700 Media Gateway Conduct the following manual procedures to update the firmware running on the G700 Media Gateway processors and media modules. Alternate methods to upgrade the G700 Media Gateway include using the Avaya Installation Wizard, the Upgrade Tool, or Software Update Manager.

  • Page 605: Determining Which Firmware To Install On The G700

    Upgrade the firmware on the G700 Media Gateway Determining which firmware to install on the G700 Conduct the following procedure to compare software versions running on the G700 processors and media modules with the versions in you planning documents. If the versions do not match, you need to install the new firmware for those components.

  • Page 606: Installing New Firmware On The P330 Stack Processor

    A. If the list shows A, you will upgrade B. 4. Refer to the VOIP FW column and row for slot V0 (same row occupied by the G700 information) to see if the number matches the VoIP firmware identified in your planning forms.

  • Page 607: Installing New Firmware On The G700 Media Gateway Processor

    Installing new firmware on the G700 Media Gateway Processor To install MGP firmware 1. At the P330-1(configure)# prompt, type session mgp to reach the G700 media gateway processor. 2. Type configure at the MG-???-1(super)# prompt to enter configuration mode, which will change the prompt to MG-???-1(configure)#.
  • Page 608 7. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.

  • Page 609: Installing New Firmware On The Media Modules

    Upgrade the firmware on the G700 Media Gateway Installing new firmware on the media modules For upgrades of active media modules, you need to take the media modules out of service before initiating the upgrade process. To do this, go to a SAT session on the primary controller and issue a busyout command.
  • Page 610 Wait one minute and repeat the release board command. 3. Repeat the release board command for each media module that was busied out. 610 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 611: Ensuring The Mgp Default Gateway Ip Address Is Set

    Ensuring the MGP default gateway IP address is set Communication Manager release 4.0 requires that the built-in VoIP module of the G700 Media Gateway has a default gateway IP address. To ensure that this IP address is set, perform the following steps: 1.

  • Page 612: Installing New Firmware On Other G700 Media Gateways

    For a local installation, you should have plugged your laptop into the stack master P330, which you can identify by the LED panel on the upper left of each G700 or P330/C360 device in the stack.

  • Page 613: Post-Upgrade Tasks

    If additional G700 media gateways are supported in the configuration, but they are not attached as a stack, then you must configure each G700, with all of its devices, including the P330 processors. Additionally, you must check firmware and update the firmware as required.

  • Page 614: Installing Ia770 Service Pack (Or Rfu) Files, If Any

    4. When the message, "Startup of the Voice System is complete", is displayed, select the Return to Main button and do the next procedure in this document. 614 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 615: Verifying Start Up Of Ia770 Intuity Audix Messaging, If Installed

    Post-upgrade tasks Verifying start up of IA770 INTUITY AUDIX Messaging, if installed To verify operation of IA770 INTUITY AUDIX Messaging, perform the following steps: 1. In the Maintenance Web Interface, under Server, click Process Status. 2. Select Summary and Display once and click View. the View Process Status Results screen displays.

  • Page 616: Saving Translations

    You can call from one telephone to another telephone on the system ● You can make an external trunk call. ● The media gateways have registered. Use the SAT command list media-gateway. ● 616 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 617: Complete The Upgrade Process (S8300 Is The Primary Controller)

    Post-upgrade tasks Complete the upgrade process (S8300 is the primary controller) In an SSH session to the S8300 (primary controller), access the SAT command line interface to complete the following procedures. To check media modules 1. Type list configuration all and press Enter. 2.
  • Page 618 1. Access the server’s command line interface using an SSH client, like PuTTY, and an IP address of 192.11.13.6. 2. At the command prompt, type start -ac and press Enter. This completes the upgrade process for a G700 with an S8300. 618 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 619: Chapter 11: Manual Upgrade Of An Existing S8300B Or S8300C And G700 To R4.0

    This chapter covers the procedures to upgrade the software on an installed Avaya S8300B or S8300C Media Server from a 2.x or 3.x release to 4.x. The procedures to upgrade the G700 firmware use CLI commands instead of the Upgrade Tool. This chapter also covers the procedures to upgrade the firmware on an installed Avaya G700 Media Gateway.

  • Page 620: Converting The Integration Of Ia770 Intuity Audix Messaging

    If upgrading both the primary controller and the LSP to the same release, you must ● upgrade the LSP first. Next, you upgrade the G700 Media Gateways, including the G700 Media Gateway that houses the primary controller, if the primary controller is an S8300.

  • Page 621: The Need To Restore Ip Phone Files

    ● Tasks to upgrade the S8300B or S8300C to release 4.0 and upgrade the G700 firmware The major tasks to upgrade the S8300B or S8300C to release 4.x and upgrade the G700 firmware are: Before going to the customer site...
  • Page 622 668 ● Determining which firmware to install on the G700 on page 669 ● Installing new firmware on the P330 stack processor on page 671 ● 622 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 623: Before Going To The Customer Site

    Before going to the customer site Installing new firmware on the G700 Media Gateway Processor on page 672 ● Installing new firmware on the media modules on page 673 ● Installing new firmware on other G700 media gateways on page 677 ●...

  • Page 624: Getting The Serial Number Of The G700, If Necessary

    2. Select View License Status or License File from the main menu to display the serial number. Note: The serial number should also be on a sticker on the back of the G700 chassis, Note: but this number is occasionally incorrect.

  • Page 625: Obtaining S8300 Software And G700 Firmware

    Before going to the customer site Obtaining S8300 software and G700 firmware The files containing the software for the S8300 and the G700 and media module firmware are on the Communication Manager Software Distribution CD-ROM that you take to the site. This CD is called the software CD because in contains software for all of the Linux servers.

  • Page 626: Pre-Upgrade Service Pack (Starting From R2.X Only)

    3. At the Avaya support site, click Downloads 4. Click on Latest TN Circuit Pack, Media Server, and Media Gateway Firmware and Software Updates. 626 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 627: Obtaining Service Pack And Language Files For Ia770 Intuity Audix Messaging, If Necessary

    7. If you are a Business Partner, scroll to the bottom of the page and select Download Center to access the password protected Download Center. Otherwise, for Avaya, click on Latest Avaya Communication Manager x.x.x Service Pack to access the service pack download The File Download window displays.

  • Page 628: Checking For Ia770 Stored Messages Size

    6. Click on Save and browse to the location on your laptop where you want to save the file. Note: The IA770 patch documentation is co-located with the patch software. Note: 628 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 629: Obtaining Optional Language Files

    The Avaya authentication file contains the logins and passwords to access the S8300 media server. This file is updated regularly by Avaya services personnel, if the customer has a maintenance contract. All access to Communication Manager from any login is blocked unless a valid authentication file is present on the S8300 media server.

  • Page 630: Running The Automatic Registration Tool (Art) For The Inads Ip Address, If Necessary

    Also, the ART process is available only to Avaya personnel. You need an ART login ID and password, which you can set up at the ART web site. Non-Avaya personnel must contact their service support or customer care center for INADS addresses, if required.

  • Page 631: Ensuring A Super-User Login Exists

    Before going to the customer site To run the ART 1. Access the ART web site on your laptop at http://art.dr.avaya.com. 2. Select Administer S8x00 Server products for installation script. a. Log in. b. Enter the customer information. c. Select Installation Script.

  • Page 632: Checking A 4.0 Release

    3. Look for any logins other than the init, inads, and craft logins. If no additional super-user logins exist, you must create one. See Creating a super-user login, if necessary, for R4.0 or higher on page 634. 632 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 633: Creating A Super-User Login, If One Does Not Exist (Releases Earlier Than Release 4.0)

    Before going to the customer site Creating a super-user login, if one does not exist (releases earlier than Release 4.0) If a super-user login does not exist, one must be added before you can complete the upgrade. The customer or remote services should complete the following task. 1.

  • Page 634: Creating A Super-User Login, If Necessary, For R4.0 Or Higher

    If you are a business partner, you can also repeat this procedure to add the dadmin login. Note: Make sure the customer can change this login, its password, or its permissions Note: later. 634 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 635 Before going to the customer site 2. Under Security, select Administrator Accounts. The Administrator Accounts screen appears. 3. Type the login name in the Enter Login ID or Group Name field. Issue 10.2 May 2007...
  • Page 636 7. Put a check in the allow Linux shell access field. 8. Skip the lock this account and date on which account is disabled fields. 9. For the select type of authentication option, select password. 636 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 637: On-Site Preparation For The Upgrade

    On-site Preparation for the Upgrade 10. Complete the following fields: enter a challenge key or password ● re-enter challenge key or password ● force password/key change on first login ● Note: Do not lock the account or set the password to be disabled. Note: 11.

  • Page 638: Removing The Administration For The Ia770 Integration If Cwy1 Board Is Used

    To display IA770 alarms, if IA770 is enabled ● To clear alarms ● To check link status ● To record all busyouts ● To disable scheduled maintenance ● 638 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 639 On-site Preparation for the Upgrade To check for translation corruption ● To save translations ● To disable alarm origination ● Note: It is no longer necessary to disable Terminal Translation Initialization (TTI) before Note: an upgrade or to enable it after an upgrade. To display IA770 alarms, if IA770 is enabled 1.
  • Page 640 2. At the command prompt, type almenable -d n -s n, where -d n sets the dialout option to neither (number) -s n disables SNMP alarm origination 640 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 641: Saving A Copy Of The 4600-Series Phone Configuration File, If Any

    On-site Preparation for the Upgrade Note: Be sure to reset alarm origination after the upgrade. Note: 3. Type almenable (without any options) to verify the alarm origination status. You should see: incoming: enable Dial Out Alarm Origination: neither SNMP Alarm Origination: n Saving a copy of the 4600-series phone configuration file, if any During an upgrade, any data in the /tftpboot directory is overwritten with new software and firmware.

  • Page 642: Getting Ia770 (Audix) Data And Stopping Ia770

    3. Enter the craft password. 4. At the command prompt, enter display system-parameters features. The SYSTEM PARAMETERS FEATURES screen displays. 5. Go to page 3. System Parameters Features screen 642 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 643 On-site Preparation for the Upgrade 6. Under Announcement Sets, note the main system language listed after System: In this example, the main system language is English (us-eng). If the system language is anything other than us-eng or us-tdd, you will need to download the appropriate language files from a language CD after the upgrade.
  • Page 644 If any language files other than these two are listed, you will need to download the additional language files from a language CD after the upgrade. 644 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 645: Downloading Optional Language Files, If Needed

    Shutting down IA770 To shut down IA770 with the command line Note: If you use the Avaya Installation Wizard (IW) to upgrade the server, you would Note: skip this procedure. The IW executes the stop command automatically. 1. Type telnet 192.11.13.6 and press Enter.
  • Page 646 Important: After upgrading an S8300, you must upgrade the G700 and media module Important: firmware before restarting IA770. 646 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 647: Backing Up S8300 Recovery System Files

    1. Under Data Backup/Restore, click Backup Now. The Backup Now screen displays. Backup Now screen (Part One) 2. Select Full Backup, if available with the existing release, or select all data sets: Avaya Call Processing (ACP) Translations ● Save ACP translations prior to backup ●...
  • Page 648 On the Maintenance Web Interface, under Security select Firewall. ii. In the Service column, find ping. The checkboxes for both Input to Server and Output from Server should be checked. 648 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 649: Copying And Installing The Service Pack Files To The Media Server (Starting From R2.X Only)

    On-site Preparation for the Upgrade 6. To check the status of the backup: a. Under Data Backup/Restore, click Backup History. b. Select the backup file and click Check Status to open the Backup History Results screen. When the backup is finished, the Backup History Results screen displays The final status for your backup job is shown below.

  • Page 650: Copying Files To The S8300 Hard Drive

    Post-upgrade software service pack ● License file ● Avaya authentication file ● New firmware files ● Security updates ● IA770 service packs or RFUs ● 650 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 651 On-site Preparation for the Upgrade To copy files to the S8300 hard drive 1. Under Miscellaneous on the Maintenance Web pages, click Download Files. Download Files screen 2. Select "Files to download from the machine I’m using to connect to the server" and browse to each file you want to copy to the S8300.

  • Page 652: Copying The Software And Firmware Files To The Server

    Gateway Firmware and Software Updates > Latest Communication Manager Software & Firmware Compatibility Matrix. These files also contain the most recent firmware for the G700 Media Gateway, the various media modules, and the P330 Stack Processor. To transfer files from the software CD 1.
  • Page 653 On-site Preparation for the Upgrade Manage Software screen 4. Select the radio button Copy a release to the local hard drive, but do not install it. Note: The S8300 hard drive can hold up to three releases without having to delete a Note: release before copying a new release from the Communication Manager software distribution CD.
  • Page 654 The first drive found with a valid release is used, in the event multiple CD drives are actually present. The system displays the Choose Software screen. 654 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 655 On-site Preparation for the Upgrade Choose Software screen The screen is presented with no radio button selected. 5. Select the release to be copied and click Continue. The system displays the Copy in Progress screen. Copy in Progress screen The screen lists each file as it is being copied to the S8300 hard drive. When the copy completes successfully, the Copy Complete screen displays.
  • Page 656 At this point you are finished with the software CD-ROM. Remove the CD from CAUTION: your laptop now to avoid possible problems the next time your laptop is rebooted. 656 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 657: Upgrade The S8300

    This section describes the procedures to upgrade the S8300B or S8300C Media Server from a 2.x, 3.x, or 4.0 release of Communication Manager to release 4.x. To upgrade from a pre-2.0, use the procedures in Chapter 10: Manual upgrade of an S8300A and G700 to R4.0. Installing new software The first step in upgrading the S8300B or S8300C Media Server to Communication Manager 4.x is to copy the appropriate software release to the server hard drive using the Manage...
  • Page 658 - I will supply the license/authentication files myself when prompted later in this process. - Update authentication information as well as license information. 3. Click Continue. The system displays the Review Notices screen. 658 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 659 Upgrade the S8300 4. For a new installation, or if you previously ran a backup, you do not need to run a backup at this time. If your planning documents instruct you to enable Tripwire, follow the instructions to reset the signature database.

  • Page 660: Installing Updated Authentication Files

    631. To install the license and authentication files: 1. On the Maintenance Web Interface menu under Security, select License File. The License File screen displays. 660 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 661 Upgrade the S8300 License File Screen 2. Select Install the license file I previously downloaded and click Submit. The system tells you the license is installed successfully. 3. Under Security, select Authentication File. 4. The Authentication File screen displays. Authentication File screen 5.

  • Page 662: If Upgrading An Lsp, Synchronize Translations From The Primary Controller

    Installing security and Communication Manager service pack updates, if any To install update files 1. Under Server Upgrades, select Manage Updates. The Manage Updates screen appears. 662 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 663 Upgrade the S8300 Manage Updates Screen 2. If an update file you want to activate shows packed in the Status column, select update ID and click Unpack. The window shows the status of the unpacking. 3. Wait until the system displays the message Finished unpacking... and click Continue. The system displays the Manage Updates screen.

  • Page 664: If Ia770 Intuity Audix Messaging Has Been Upgraded, Verify Messaging Has Started

    Messaging with the Messaging Web pages, if necessary on page 665. For the Linux command line method, see Starting IA770 INTUITY AUDIX Messaging with the command line, if necessary on page 665. 664 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 665: Starting Ia770 Intuity Audix Messaging With The Messaging Web Pages, If Necessary

    Upgrade the S8300 Starting IA770 INTUITY AUDIX Messaging with the Messaging Web pages, if necessary 1. From the Maintenance Web Page, select Messaging Administration from the Miscellaneous menu. The Messaging Administration Web page is displayed in a new Web browser window. 2.

  • Page 666: Test To Verify System Functionality

    When the new S8300 upgrade software is permanent, the S8300 displays the message: The commit operation completed successfully Saving translations Note: If the S8300 you are upgrading is an LSP, perform this task on the primary Note: controller. 666 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 667: Copying Ip Phone Firmware To The Media Server, If Necessary

    If, before the upgrade, the server was serving as an http server for IP phone firmware, download the most recent IP phone firmware bundle available from the Avaya Firmware Download Web site. The firmware bundle reinstates the 46xx IP Phone Web page in Communication Manager and also makes the 46xx IP Phone firmware for the tftp or http server capability of the media server.

  • Page 668: Restoring The 4600-Series Phone Configuration File, If Any

    The 4600-series phone settings file is now restored to the /tftpboot directory. Upgrade the G700 Firmware This section describes how to upgrade firmware on the components of the G700, including the Media Gateway Processor (MGP), the P330 Stack Processor, and any installed media modules.

  • Page 669: Determining Which Firmware To Install On The G700

    Check the directory to make sure the firmware files you want to install are listed. Determining which firmware to install on the G700 Conduct the following procedure to compare software versions running on the G700 processors and media modules with the versions in you planning documents. If the versions do not match, you need to install the new firmware for those components.
  • Page 670 Show MG list_config SLOT TYPE CODE SUFFIX HW VINTAGE FW VINTAGE VOIP FW ---- ------ ----- ------ ---------- ---------- ------- G700 DAF1 21.25.0(B) S8300 MM712 MM711 MM710 670 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 671: Installing New Firmware On The P330 Stack Processor

    A. If the list shows A, you will upgrade B. 4. Refer to the VOIP FW column and row for slot V0 (same row occupied by the G700 information) to see if the number matches the VoIP firmware identified in your planning forms.

  • Page 672: Installing New Firmware On The G700 Media Gateway Processor

    Installing new firmware on the G700 Media Gateway Processor To install MGP firmware 1. At the P330-1(configure)# prompt, type session mgp to reach the G700 media gateway processor. 2. Type configure at the MG-???-1(super)# prompt to enter configuration mode, which will change the prompt to MG-???-1(configure)#.

  • Page 673: Installing New Firmware On The Media Modules

    7. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.
  • Page 674 6. In the TYPE column, find the particular media module (v1 through v4), then check the matching field in the FW VINTAGE column to see if it matches the planning documentation. 674 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 675: Ensuring The Mgp Default Gateway Ip Address Is Set

    Ensuring the MGP default gateway IP address is set Communication Manager release 4.0 requires that the built-in VoIP module of the G700 Media Gateway has a default gateway IP address. To ensure that this IP address is set, perform the following steps: 1.

  • Page 676: Setting Rapid Spanning Tree On The Network

    To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330 User’s Guide (available at http://www.avaya.com/support). 676 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 677: Installing New Firmware On Other G700 Media Gateways

    For a local installation, you should have plugged your laptop into the stack master P330, which you can identify by the LED panel on the upper left of each G700 or P330 device in the stack.

  • Page 678: Post-Upgrade Tasks

    4. Select Advanced Software Installation from the Software Management menu. 5. Select Continue this operation without current system backup. 6. Select the IA770 update package and click Install Selected Packages. 678 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 679: Starting Ia770 Intuity Audix Messaging

    Post-upgrade tasks Note: The system automatically prompts you to restart INTUITY AUDIX when the Note: service pack has been installed. Therefore, if you restart AUDIX at this time, you do not need to perform the following procedure, Starting IA770 INTUITY AUDIX Messaging.

  • Page 680: Saving Translations

    Retrieve the test message saved before the upgrade. Saving translations To save translations: 1. In the SSH session, open a SAT session. 2. Log in again as craft. 680 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 681: If Using Ia770, Administering Switch Integration For H.323

    Post-upgrade tasks 3. Type save translation and press Enter. When the save is finished, the system displays the message, Command successfully completed. If using IA770, administering switch integration for H.323 The IA770 INTUITY AUDIX Messaging application uses H.323 signaling instead of the CWY1 board for integration with Communication Manager.
  • Page 682 2. If any alarms are listed, click Clear All. 3. Resolve new alarms since the upgrade through Communication Manager using the appropriate maintenance book. 682 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 683: Backing Up The System

    Post-upgrade tasks To re-enable alarm origination 1. Telnet to the S8300 and log on. 2. At the command prompt, type almenable -d b -s y, where -d b sets the dialout option to both (numbers) -s y enables SNMP alarm origination 3.
  • Page 684 The system displays the results of your backup procedure on the Backup Now results screen. This completes the installation of the G700 Media Gateway with an S8300 Media Server as primary controller. 684 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 685: Chapter 12: Manual Upgrade Of An Existing S8300B And G700 To S8300C With R4.0

    This chapter covers the procedures to replace an S8300B with an S8300C and upgrade the software from a 2.x or 3.x release to 4.0. The procedures to upgrade the G700 firmware use CLI commands instead of the Upgrade Tool. This chapter also covers the procedures to upgrade the firmware on an installed Avaya G700 Media Gateway.

  • Page 686: Converting The Integration Of Ia770 Intuity Audix Messaging

    H.323 after the upgrade. For instructions on converting the integration to H.323, including the removal of existing administration, see Administering Media Servers to work with IA770, 07-600788. 686 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 687: The Need To Restore Ip Phone Files

    Tasks to upgrade the S8300B to S8300C on release 4.0 and upgrade the G700 firmware The major tasks to upgrade the S8300B to release 4.0 and upgrade the G700 firmware are: Before going to the customer site Getting information that the project manager provides on page 690 ●...
  • Page 688 Enabling RAM disk on the media server ● Rebooting the media server ● Installing updated license and authentication files ● Creating a super-user login, if necessary, for R4.0 or higher ● 688 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 689: Before Going To The Customer Site

    Determining which firmware to install on the G700 ● Installing new firmware on the P330 stack processor ● Installing new firmware on the G700 Media Gateway Processor ● Installing new firmware on the media modules ● Setting rapid spanning tree on the network ●...

  • Page 690: Obtaining A Usb Dvd/Cd-Rom Drive

    2. Select View License Status or License File from the main menu to display the serial number. Note: The serial number should also be on a sticker on the back of the G700 chassis, Note: but this number is occasionally incorrect.

  • Page 691: Checking The Availability Of The Ftp, Sftp, Or Scp Server For Backing Up Data

    LAN for backups. Obtaining S8300 software and G700 firmware The files containing the software for the S8300 and the G700 and media module firmware are on the Communication Manager Software Distribution CD-ROM that you take to the site. This CD is called the software CD because it contains software for all of the Linux servers.

  • Page 692: Obtaining Service Pack Files, If Needed

    For example, the CD may contain a file mm760v60.fdl, but the most recent firmware available on the Avaya Web site is mm760v65.fdl. In this case, download the mm760v65.fdl file from the Web site for installation instead of installing the file from the CD. As another example, the CD may contain the mgp_25_23_0.bin media gateway file, and the Avaya Web site also contains...

  • Page 693: Obtaining Service Pack And Language Files For Ia770 Intuity Audix Messaging, If Necessary

    Before going to the customer site File download window 8. Click the Save button and browse to the directory on your laptop in which you want the file saved. Obtaining service pack and language files for IA770 INTUITY AUDIX Messaging, if necessary If IA700 is installed, determine whether a service pack is needed and/or optional languages are used.

  • Page 694: Obtaining An Ia770 Service Pack File

    The license file is reinstalled to add or remove call-processing features. New license files may be required when upgrade software is installed. 694 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 695: Downloading License File And Communication Manager Versions For An Lsp

    The Avaya authentication file contains the logins and passwords to access the S8300 media server. This file is updated regularly by Avaya services personnel, if the customer has a maintenance contract. All access to Communication Manager from any login is blocked unless a valid authentication file is present on the S8300 media server.

  • Page 696: Running The Automatic Registration Tool (Art) For The Inads Ip Address, If Necessary

    Also, the ART process is available only to Avaya personnel. You need an ART login ID and password, which you can set up at the ART web site. Non-Avaya personnel must contact their service support or customer care center for INADS addresses, if required.

  • Page 697: Ensuring A Super-User Login Exists

    Before going to the customer site Ensuring a super-user login exists A super-user login must be administered prior to upgrading the S8300 Media Server. The project manager, remote services, or the customer should check to verify that one exists. If a super-user login must be added, you must log in as dadmin or a higher level of login.

  • Page 698: Checking A 4.0 Release

    If you are upgrading an S8300 LSP, create the super-user login on the primary Note: controller. Then, at the LInux command line on the primary controller, run the filesync -a <IP_address_of_LSP> command. 698 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 699 Before going to the customer site 2. At the SAT command line, enter add login. The Login Administration screen appears. add login Page 1 of x LOGIN ADMINISTRATION Password of Login Making Change: LOGIN BEING ADMINISTERED Login’s Name:xxxxxxx Login Type: Service Level: Disable Following a Security Violation? Days to Disable After Inactivity:...

  • Page 700: On-Site Preparation For The Upgrade

    You will administer the integration for H.323 after the upgrade. For instructions on removal of existing CWY1 administration, see Administering Media Servers to work with IA770. 700 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 701: Completing Pre-Upgrade Tasks - If The Target S8300 Is The Primary Controller

    On-site Preparation for the Upgrade Note: For Releases 2.0 and 2.1 of Communication Manager that use IA770, you cannot Note: remove messaging from the Media Gateway screen in the SAT interface before the upgrade. Therefore, you must remove messaging from Slot V8 of the Media Gateway screen after the upgrade, then administer the H.323 integration.
  • Page 702 For example, if you start the upgrade at 8:00 P.M. and the upgrade takes 90 minutes, set the Start Time field to 21:30. 702 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 703 On-site Preparation for the Upgrade To check for translation corruption 1. At the SAT prompt, type newterm and press Enter. 2. Enter your terminal type and press Enter. If you see the message, Warning: Translation corruption found follow the normal escalation procedure for translation corruption before continuing the upgrade.

  • Page 704: Saving A Copy Of The 4600-Series Phone Configuration File, If Any

    If IA770 is being used, you need to collect optional language data (if this had not been done before arriving at the site), leave a test message, and shut down IA770 before backing up the files. 704 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 705: Determining Whether Optional Languages Are Needed

    On-site Preparation for the Upgrade Determining whether optional languages are needed To determine the system language 1. On the Maintenance Web Interface, under Miscellaneous select Messaging Administration. 2. Select Global Administration; then Messaging Administration. 3. Enter the craft password. 4. At the command prompt, enter display system-parameters features. The SYSTEM PARAMETERS FEATURES screen displays.
  • Page 706 1. On the Maintenance Web Interface, under Miscellaneous select Messaging Administration. 2. Select Utilities; then Software Management; then Messaging System Software Display. The Messaging System Software Display screen displays. Messaging System Software Display screen 706 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 707: Checking For Any Ia770 Custom Announcement Sets

    On-site Preparation for the Upgrade 3. Note the System Announcement language files listed. In this example, us-eng and us-tdd are listed. If any language files other than these two are listed, you will need to download the additional language files from a language CD after the upgrade. Checking for any IA770 custom announcement sets When you restore announcement sets, Communication Manager looks for standard names for the announcement sets.

  • Page 708: Backing Up S8300 Recovery System Files

    You can also back up the system data to the S8300 hard drive. To back up S8300 recovery system data 1. Under Data Backup/Restore, click Backup Now. The Backup Now screen displays. 708 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 709 On-site Preparation for the Upgrade Backup Now screen (Part One) 2. Select Full Backup, if available with the existing release, or select all data sets: Avaya Call Processing (ACP) Translations ● Save ACP translations prior to backup ● Note: Select ACP translations only if the S8300 is a primary controller. Do not select it if Note: the S8300 is an LSP.
  • Page 710 Select the backup file and click Check Status to open the Backup History Results screen. When the backup is finished, the Backup History Results screen displays 710 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 711: Recording Configuration Information

    On-site Preparation for the Upgrade The final status for your backup job is shown below. For each backup set, the message BACKUP SUCCESSFUL displays, if the set was backed up successfully. 7. If the AUDIX options are available, repeat Steps 3–6 for AUDIX Announcements. Recording configuration information If you have not already done so, you must record the current server configuration data, which will be re-entered after the upgrade.

  • Page 712: Upgrade The S8300

    Replacing the S8300B with the S8300C Media Server To remove the S8300B and insert the S8300C Note: The G700 Media Gateway does not need to be powered down to perform this Note: procedure. 1. On the Maintenance Web Interface, under Server select Shutdown Server.
  • Page 713 11. Insert the S8300C circuit pack into the slot V1 guides until the front of the circuit pack aligns with the front of the G700. When the server starts to boot, it looks for the software on the DVD/CD-ROM and continues to boot.

  • Page 714: Remastering The Hard Drive And Installing The Software

    - When the OK-to-remove light comes on, connect the DVD/CD-ROM drive to a USB port and reseat the S8300 in its slot. 3. Select Install and press Enter. The Select Release Version screen appears. 714 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 715 Upgrade the S8300 The Select Release Version screen 4. Select the appropriate release version (if more than one) then select OK and press Enter. The Run AUDIX Installation screen appears. Run AUDIX Installation screen 5. Select Yes if you want to install AUDIX concurrently with Communication Manager. Select No if you do not.
  • Page 716 6. Click Start > Run to open the Run dialog box on your laptop. 7. Type ping -t 192.11.13.6 and press Enter. 8. Wait for the reply. 716 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 717: Verifying Software Version

    You must copy the remaining required files to the pub directory on the S8300 hard drive. This includes, but is not limited to: Post-upgrade software service pack ● License file ● Avaya authentication file ● New firmware files ● Security updates ●...
  • Page 718 3. Click on Download to copy the files to the S8300. The transfer is complete when you see the message, Files have been successfully uploaded to the server Important: Remove the Communication Manager software distribution CD from the DVD/ Important: CD-ROM drive. 718 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 719: Downloading Optional Language Files, If Needed

    Upgrade the S8300 Downloading optional language files, if needed If the optional language files are needed, copy the files from the language CD to /var/home/ftp/ pub. To download optional language files 1. Insert the optional language CD in your laptop’s CD-ROM drive. 2.
  • Page 720 The screen shows the status of activating the update. If a reboot is required, the system automatically reboots. 5. Click Yes. Wait until the system displays the Continue button. 6. Click Continue. 720 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 721: Setting The Time, Date, And Time Zone

    Upgrade the S8300 Setting the Time, Date, and Time Zone To set the Time, Date, and Time Zone: 1. Under Server click Server Date/Time. Server Date/Time Window 2. Set the media server's time close enough to the Network Time Server’s (NTS's) time, date, and time zone that synchronization can occur (within about 5 minutes).
  • Page 722 The Set Identities screen appears. 5. Fill in the Host name screen with the name of the server. 6. Click Continue. The Configure Ethernet Interfaces screen displays. 722 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 723 Upgrade the S8300 Configure Ethernet Interfaces screen (primary controller example) 7. Fill in the correct server IP address, Gateway, Subnet mask, and, if IA770 was installed, the Integrated Messaging IP address. The Integrated Messaging IP address is not available with an LSP. If these fields are already filled in, overwrite them with the correct information.

  • Page 724: Verifying Connectivity

    3. Click the Shutdown button. Click OK to confirm. 4. At the command line, type ramdisk -v -s and press Enter. Confirm that the system has disabled RAM disk. 724 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 725: Restoring All Data

    Upgrade the S8300 Restoring all data To restore all data to the media server, do the following: 1. On the Maintenance Web Interface, under Data Backup/Restore select View/Restore Data. The system displays the View/Restore Data screen. View/Restore Data screen 2. Select FTP. Fill in the User Name, Password, Host Name (enter host IP Address), and Directory fields for the location of the backup file on the customer’s server.
  • Page 726 5. Select both Force options, and click Restore. The View/Restore Data Results page appears 6. To monitor the restore progress: a. Click Check status. The Status screen displays. 726 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 727 Upgrade the S8300 Restore History screen b. Select the backup set being restored and click Check Status. The Restore History Results screen displays. c. Click Refresh periodically until the message, The final status for your restore is shown below appears. Restore History Results screen 7.

  • Page 728: Checking For The Ia770 Ip Address

    4. Check that the Integrated Messaging IP address is available. 5. If the IP address is available, click Close Window. 6. If the IP address is not available, enter the IP address and click Change. 728 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 729: Enabling Ram Disk On The Media Server

    Upgrade the S8300 Note: If an Action Cancelled message appears before the success message, refresh Note: the screen and click Change again. When the configuration change is complete, the screen displays Successfully configured ethernet interfaces. Click Close Window. At this point, the system resets the IP interfaces. Enabling RAM disk on the media server To enable RAM disk, perform the following steps: 1.

  • Page 730: Installing Updated License And Authentication Files

    2. Select Install the license file I previously downloaded and click Submit. The system tells you the license is installed successfully. 3. Under Security, select Authentication File. 4. The Authentication File screen displays. 730 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 731: Checking A 4.0 Release For A Super-User Login

    Upgrade the S8300 Authentication File screen 5. Select Install the Authentication file I previously downloaded and click Install. The system tells you the authentication file is installed successfully. Checking a 4.0 release for a super-user login To ensure that a super-user login exists in Communication Manager in Release 4.0 or higher: 1.

  • Page 732: Creating A Super-User Login, If Necessary, For R4.0 Or Higher

    If you are a business partner, you can also repeat this procedure to add the dadmin login. Note: Make sure the customer can change this login, its password, or its permissions Note: later. 732 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 733 Upgrade the S8300 2. Under Security, select Administrator Accounts. The Administrator Accounts screen appears. 3. Type the login name in the Enter Login ID or Group Name field. Issue 10.2 May 2007...
  • Page 734 7. Put a check in the allow Linux shell access field. 8. Skip the lock this account and date on which account is disabled fields. 9. For the select type of authentication option, select password. 734 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 735: If Upgrading An Lsp, Synchronize Translations From The Primary Controller

    Upgrade the S8300 10. Complete the following fields: enter a challenge key or password ● re-enter challenge key or password ● force password/key change on first login ● Note: Do not lock the account or set the password to be disabled. Note: 11.

  • Page 736: If The Server Is An Lsp, Stop And Start Communication Manager

    1. In the Maintenance Web Interface, under Server, click Process Status. 2. Select Summary and Display once and click View. the View Process Status Results screen displays. View Process Status screen 736 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 737: Starting Ia770 Intuity Audix Messaging With The Messaging Web Pages, If Necessary

    Upgrade the S8300 3. Make sure everything except ENV, arbiter, and dupmgr shows UP. Communication Manager should show 65/65 UP or, if IA770 is installed, 67/67 UP. The number of processes (67/67) may vary depending on the configuration. For a normal state, the second number should not be greater than the first number.

  • Page 738: If Ia 770 Fails To Start After An Upgrade

    1. In the SSH session, open a SAT session. and log in as craft (or dadmin). 2. If the S8300 you are upgrading is a primary controller, at the SAT prompt, type save translation and press Enter. 738 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 739: Copying Ip Phone Firmware To The Media Server, If Necessary

    If, before the upgrade, the server was serving as an http server for IP phone firmware, download the most recent IP phone firmware bundle available from the Avaya Firmware Download Web site. The firmware bundle reinstates the 46xx IP Phone Web page in Communication Manager and also makes the 46xx IP Phone firmware for the tftp or http server capability of the media server.

  • Page 740: Restoring The 4600-Series Phone Configuration File, If Any

    The 4600-series phone settings file is now restored to the /tftpboot directory. Upgrade the G700 firmware This section describes how to upgrade firmware on the components of the G700, including the Media Gateway Processor (MGP), the P330 Stack Processor, and any installed media modules.

  • Page 741: Determining Which Firmware To Install On The G700

    Check the directory to make sure the firmware files you want to install are listed. Determining which firmware to install on the G700 Conduct the following procedure to compare software versions running on the G700 processors and media modules with the versions in you planning documents. If the versions do not match, you need to install the new firmware for those components.
  • Page 742 Show MG list_config SLOT TYPE CODE SUFFIX HW VINTAGE FW VINTAGE VOIP FW ---- ------ ----- ------ ---------- ---------- ------- G700 DAF1 21.25.0(B) S8300 MM712 MM711 MM710 742 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 743: Installing New Firmware On The P330 Stack Processor

    A. If the list shows A, you will upgrade B. 4. Refer to the VOIP FW column and row for slot V0 (same row occupied by the G700 information) to see if the number matches the VoIP firmware identified in your planning forms.

  • Page 744: Installing New Firmware On The G700 Media Gateway Processor

    Installing new firmware on the G700 Media Gateway Processor To install MGP firmware 1. At the P330-1(configure)# prompt, type session mgp to reach the G700 media gateway processor. 2. Type configure at the MG-???-1(super)# prompt to enter configuration mode, which will change the prompt to MG-???-1(configure)#.

  • Page 745: Installing New Firmware On The Media Modules

    7. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.
  • Page 746 6. In the TYPE column, find the particular media module (v1 through v4), then check the matching field in the FW VINTAGE column to see if it matches the planning documentation. 746 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 747: Ensuring The Mgp Default Gateway Ip Address Is Set

    Ensuring the MGP default gateway IP address is set Communication Manager release 4.0 requires that the built-in VoIP module of the G700 Media Gateway has a default gateway IP address. To ensure that this IP address is set, perform the following steps: 1.

  • Page 748: Setting Rapid Spanning Tree On The Network

    To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330 User’s Guide (available at http://www.avaya.com/support). 748 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 749: Installing New Firmware On Other G700 Media Gateways

    For a local installation, you should have plugged your laptop into the stack master P330, which you can identify by the LED panel on the upper left of each G700 or P330 device in the stack.

  • Page 750: Post-Upgrade Tasks

    4. Select Advanced Software Installation from the Software Management menu. 5. Select Continue this operation without current system backup. 6. Select the IA770 update package and click Install Selected Packages. 750 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 751: Starting Ia770 Intuity Audix Messaging

    Post-upgrade tasks Note: The system automatically prompts you to restart INTUITY AUDIX when the Note: service pack has been installed. Therefore, if you restart AUDIX at this time, you do not need to perform the following procedure, Starting IA770 INTUITY AUDIX Messaging.

  • Page 752: Saving Translations

    Retrieve the test message saved before the upgrade. Saving translations To save translations: 1. In the SSH session, open a SAT session. 2. Log in again as craft. 752 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 753: If Using Ia770, Administering Switch Integration For H.323

    Post-upgrade tasks 3. Type save translation and press Enter. When the save is finished, the system displays the message, Command successfully completed. If using IA770, administering switch integration for H.323 The IA770 INTUITY AUDIX Messaging application uses H.323 signaling instead of the CWY1 board for integration with Communication Manager.
  • Page 754 2. If any alarms are listed, click Clear All. 3. Resolve new alarms since the upgrade through Communication Manager using the appropriate maintenance book. 754 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 755: Backing Up The System

    Post-upgrade tasks To re-enable alarm origination 1. Telnet to the S8300 and log on. 2. At the command prompt, type almenable -d b -s y, where -d b sets the dialout option to both (numbers) -s y enables SNMP alarm origination 3.
  • Page 756 The system displays the results of your backup procedure on the Backup Now results screen. This completes the installation of the G700 Media Gateway with an S8300 Media Server as primary controller. 756 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 757: Chapter 13: Manual Upgrade Of An Existing G700 Without An S8300 To R4.0

    Install new firmware on the G700 Media Gateway What are the G700 system components A P330 Stack Processor is built into the G700 Media Gateway. (This processor is also known as the Layer 2 switching processor). In addition, the G700 contains: Media Gateway Processor (MGP) ●...

  • Page 758: About Firmware Files

    About the TFTP server To install firmware on a G700 without an S8300 or LSP, you must first copy the firmware files to an external TFTP server on the customer LAN. The TFTP server can be a customer computer or it can be set up on your services laptop.

  • Page 759: Before Going To The Customer Site

    A tar.gz file, which you obtain from a CD-ROM or a website, contains new G700 firmware. To install the firmware on a G700, you must place this tar.gz file on a TFTP server that is connected to the customer’s LAN. The TFTP server can be a customer computer, or it can be your laptop, if you have arranged with the customer to connect your laptop to the LAN.

  • Page 760: Downloading G700 Firmware Files To Your Tftp Directory

    Downloading G700 firmware files to your TFTP directory To install new firmware for the G700 processors and the media modules, you first need to move the new firmware files to a directory on the TFTP server. The installation program reads the new firmware files from this directory on the TFTP server.
  • Page 761 Component Firmware Version Example Format P330 Stack Processor viisa<version id> viisa4_1_6.exe P330 Stack Processor p330<version id> p330Tweb.4.6.9.exe G700 Media Gateway mgp<version id> mgp_26_23_1.bin VoIP Media Module and mm760<version id> mm760v66.fdl Motherboard VoIP 8-port DCP Media Module mm712<version id> mm712v8.fdl 24-Port Analog Media Module mm716<version id>...

  • Page 762: On-Site Preparation For The Upgrade

    Manual upgrade of an existing G700 without an S8300 to R4.0 On-site preparation for the upgrade Before installing new firmware on the G700 processors and medial modules you need to prepare on-site by: Accessing the P330 stack processor on page 762 ●...

  • Page 763: Determining Which Firmware To Install On The G700

    On-site preparation for the upgrade To copy firmware files to the /tftpboot directory of an S8300 Media Server, do the following: a. Use telnet, Avaya Site Administration, or another tool to access the S8300 Media Server command line. b. Log in as craft.
  • Page 764 3. Refer to the list to check the FW vintage number of the G700. In the TYPE column, find G700, then check the matching field in the FW VINTAGE column to see if it matches the vintage number in your planning forms. If not, you must install new firmware on the G700 media gateway.

  • Page 765: Install New Firmware On The G700 Media Gateway

    Install new firmware on the G700 Media Gateway 4. Refer to the VOIP FW column and row for slot V0 (same row occupied by the G700 information) to see if the number matches the VoIP firmware identified in your planning forms.

  • Page 766: Installing New Firmware On The P330 Stack Processor

    Installing new firmware on the G700 Media Gateway Processor To install MGP firmware 1. At the P330-1(configure)# prompt, type session mgp to reach the G700 media gateway processor. 2. Type configure at the MG-???-1(super)# prompt to enter configuration mode, which will change the prompt to MG-???-1(configure)#.
  • Page 767 7. Select Yes at the dialog box that asks if you want to continue. The G700 media gateway processor resets. The LEDs on the G700 media gateway and the media modules flash. These elements each conduct a series of self-tests. When the LEDs on the media modules are extinguished and the active status LEDs on the G700 media gateway are on, the reset is complete.

  • Page 768: Installing New Firmware On The Media Modules

    This VoIP module does not occupy a physical position like other media modules. 2. At the P330-1(configure)# prompt, type session mgp. 3. At the MG-001-1(super)# prompt, type configure to change to the configuration mode. 768 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 769 8. Type reset <module #> where <module #> is the number of the G700 in the stack. 9. When the reset is finished, type show mm to verify the upgrade. Issue 10.2 May 2007...

  • Page 770: Ensuring The Mgp Default Gateway Ip Address Is Set

    Ensuring the MGP default gateway IP address is set Communication Manager release 4.0 requires that the built-in VoIP module of the G700 Media Gateway has a default gateway IP address. To ensure that this IP address is set, perform the following steps: 1.

  • Page 771: Setting Rapid Spanning Tree On The Network

    To set an edge-port, type set port edge admin state module/port edgeport. For more information on the Spanning Tree CLI commands, see the Avaya P330 User’s Guide (available at http://www.avaya.com/support). This completes the G700 firmware upgrade procedures.
  • Page 772 Manual upgrade of an existing G700 without an S8300 to R4.0 772 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 773: Appendix A: Technical Information

    This appendix collects some of the detailed technical information you will need to install the Avaya G700 Media Gateway with an Avaya S8300 Media Serve. More complete information can be found in Hardware Description and Reference for Avaya Communication Manager, 555-245-207.

  • Page 774: Cabling Equipment

    X330LC Long Octaplane Long Octaplane cable - 6 ft Cable (2 m) (Catalog No. light-colored, used to CB0225) connect switches from two different physical stacks 1 of 2 774 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 775 Cabling Equipment Table 41: Media Gateway Cables and Peripherals (continued) Cable Description Length Length (metric) X330RC Redundant Redundant cable - black, Octaplane Cable (2 m) used to connect the top and (Catalog No. CB0222) bottom switches of a stack. X330L-LC Extra Long Extra-Long Octaplane cable 24 ft Octaplane Cable (8 m)
  • Page 776 Technical information 776 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 777: Appendix B: Information Checklists

    Appendix B: Information checklists This appendix is can be used as an aid for collecting necessary information for the installation of a G700 Media Gateway and an S8300 Media Server. The following lists are provided: Installer's Checklist:: Tools, software, laptop settings, customer network information.

  • Page 778: Installer's Checklist

    SSO login authentication process. You will not be able to obtain the license file or to perform remote feature activation without the SSO login. dial plan IP addressing plan List of customer-provided IP services 778 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 779: Serial Number And Login Information

    Serial Number and Login Information Serial Number and Login Information G700 Serial Numbers Logins Name & Password S8300 Media Server P330 Stack G700 Media Gateway SSO Authentication Login anonymous email address Communication Manager Issue 10.2 May 2007...

  • Page 780: Set-Up For P330 Stack Processor

    IP address set time protocol sntp-protocol | time-protocol set time server IP address of time server set timezone zone name - <hours> (offset from GMT) 780 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 781: Set Up For G700 Media Gateway Processor (Mgp)

    Set Up for G700 Media Gateway Processor (MGP) Set Up for G700 Media Gateway Processor (MGP) G700 Media Gateway # Prompt: MG-???-n (super)# type configure to change prompt to MG-???-n (configure)# Command Requested Field Information to be Entered set interface...

  • Page 782: Set Up For Voip Resources

    (v + slot #) ip address number (v + slot #) ip address number (v + slot #) ip address number (v + slot #) ip address 782 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 783: Set Up For S8300 Media Server

    Set Up for S8300 Media Server Set Up for S8300 Media Server Location: slot #1 of G700 survivable processor? _______________________ Web Interface: 192.11.13.6 (default) Screen Title Field Information to be Entered Login Name Password Set Time and Date Time & Date...

  • Page 784: Installation Site Information

    Other Contact Info: Notes to installer: access procedures, safety/security procedures Access Contact Name Title Phone: FAX: Mobile: Pager: email: Off-hours contact: Installer Name Date of Installation 784 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 785: Stack Layout

    Stack Layout Stack Layout Label each unit in the stack. Make photocopies if needed. There can be no more than 10 units per stack. Media Gateway (module) # or C360 switch # Expansion Module Media Gateway (module) # or C360 switch # Expansion Module Media Gateway (module) # or C360 switch #...
  • Page 786 Information checklists 786 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 787: Appendix C: Equipment List

    Media Module Bays as well as a single, standard Avaya Expansion Module interface slot. The Avaya G700 Media Gateway is designed to offer options and scalability. A customer will be able to mix and match Media Modules, as well as stack and/or add additional Avaya G700 Media Gateways as they grow in size.
  • Page 788 Table 43: Equipment List: G700 Media Gateway Power Cords G700 Media Gateway Power Cords Supplies Power to the G700 Media Gateway. One cord per gateway is required, and there are various cords depending on the power required for the country in which the unit will be installed.
  • Page 789 CCMS messages tunneled over H.248 Signaling Protocol ● TFTP server ● The S8300 Media Server can act as the primary server of the G700 Media Gateway, or it can serve as a local survivable processor for remote/branch customer locations. Comcode (for Services Ordering Only): 700335144...
  • Page 790 CCMS messages tunneled over H.248 Signaling Protocol ● TFTP server ● The S8300 Media Server can act as the primary server of the G700 Media Gateway, or it can serve as a local survivable processor for remote/branch customer locations. Comcode (for Services Ordering Only): 700407810...
  • Page 791 Table 46: Equipment List: Media Modules Media Modules MM710 T1/E1 Media Comcode (for Services Ordering Only): 700394737 Module The MM710 T1/E1 Media Module offers the combined features of a DEFINITY DS1 circuit pack and will include the following: A built-in CSU ●...
  • Page 792 The 24 ports are provided via a 25 pair RJ21X amphenol connector, which can be connected by an amphenol cable to a breakout box or punch down block. The MM716 is RoHS compliant. 2 of 4 792 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 793 Failure to comply with this restriction could cause harm to personnel or equipment. The MM717 is RoHS compliant. NOTE: No more than 3 MM717 Media Modules can be installed in a single G700. MM720 BRI Media Comcode (for Services Ordering Only): 700394752...
  • Page 794 64 “G.711 Equivalent Calls”. The MM760 is RoHS compliant. 4 of 4 794 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 795 P330 MOD P330 STACKING. The P330 Stacking Sub-Modules is RoHS-compliant. 700397482 CASCADE CABLES Material code: Avaya P330 CABLE OCTAPLANE STACKING 1FT. The P330 one-foot cable is RoHS-compliant. 700397474 Material code: Avaya P330 CABLE OCTAPLANE STACKING 6FT. The P330 six-foot cable is RoHS-compliant.
  • Page 796 V.35, X.21, RS530 and a 10/ 100BaseT port. The X330 WAN-2DS1 is RoHS-compliant. Material code: 700397383 V.35 DTE Cable Used with the X330 WAN-2USP. 2 of 2 796 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 797: Appendix D: Install The Avaya Tftp Server

    This appendix describes the procedure to install and configure the Avaya TFTP server on a technician’s laptop or other computer. You can use the capabilities of the TFTP server as the "source" to install software on the S8300 and install firmware on the G700 or G350 Media Gateways and the gateway media modules.
  • Page 798 In the Server Options window, select the Outbound tab, and browse to your CD-ROM drive location and double-click to enter in the outbound file path. 798 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 799 c. Select the Inbound tab and ensure that the Inbound file path is blank d. Select the Options tab. Enter 69 in the Use Port field and 30 in the Timeout field. e. Select No Incoming. However, if you wish to copy files as a backup prior to performing an upgrade of software, leave this field unchecked.
  • Page 800 Select the Deny tab and ensure that all fields are blank. i. Select the MultiThreading & Logging tab and select High for Thread Priority Settings. j. Leave the default filename in the Log to file field. 800 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 801 k. Select the Client Limits tab and move the slide button all the way to the right for Maximum simultaneous Clients (~) and Maximum Clients in display (100). l. Select the ICMP Messages tab and ensure that all fields are blank. m.
  • Page 802 Install the Avaya TFTP server 802 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

  • Page 803: Index

    ....808A ETR ..Checklist 1, Install new G700 with S8300 ..... checklists Circuit Protection .
  • Page 804 ..MM760 VoIP media module ..installation and administration 804 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 805 ..... . connecting to a G700 or G350 Media Gateway ... .
  • Page 806 ....procedures ... . set parameters 806 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...
  • Page 807 Index ..X330 WAN Access Routing Module X330STK Stacking Sub-Module ....installation Issue 10.2 May 2007...
  • Page 808 Index 808 Installing and Upgrading the Avaya G700 Media Gateway and Avaya S8300 Media Server...

This manual is also suitable for:

S8300

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