Avaya G700 Welcome Manual
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Avaya G700 Welcome Manual

Avaya G700 Welcome Manual

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For best results, we recommend you download the latest FREE version of Acrobat 5.0 Reader
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555-234-200
Issue 2
October 2002
®

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Summary of Contents for Avaya G700

  • Page 1 :HOFRPH WR WKH $YD\D * 0HGLD *DWHZD\ Œ FRQWUROOHG E\ DQ $YD\D 6 0HGLD 6HUYHU RU DQ Œ $YD\D 6 0HGLD 6HUYHU Œ 555-234-200 Issue 2 October 2002 ® For best results, we recommend you download the latest FREE version of Acrobat 5.0 Reader either from the Adobe website (http://www.adobe.com/products/acrobat/readstep2.html)
  • Page 2 How to Get Help interfaces • Your Avaya-provided software applications, as well as their For additional support telephone numbers, go to the Avaya Web site: underlying hardware/software platforms and interfaces • Any other equipment networked to your Avaya products. http:/www.avaya.com/support/...
  • Page 3 • Center Wavelength: 1310 nm to 1360 nm • A reorder tone is received. Luokan 1 Laserlaite Avaya attests that this registered equipment is capable of providing Klass 1 Laser Apparat users access to interstate providers of operator services through the use of access codes.
  • Page 4 FCC before the SDoC process The telephone company may make changes in its facilities, equipment, was available. A list of all Avaya registered products may be found at: operations or procedures that could affect the operation of the equip- ment.

  • Page 5: Table Of Contents

    Administration Tool and Access Summary ........21 S8300 Media Server and G700 Media Gateway interface and task summary ..24 General access guidelines .
  • Page 6 ......35 Accessing Avaya™ Site Administration ......35 Accessing SAT from a CLI .

  • Page 7: About This Book

    • An overview of this product including a product, feature, and application summary • A guide to specific tools used to configure, administer, and maintain this product • A guide to the document set that supports the S8300 Media Server and G700 Media Gateway Intended Audience The information in this document is intended to support all S8300 Media Server and G700 Media Gateway users, including Avaya technicians, provisioning specialists, business partners, and customers.

  • Page 8: Safety Notices

    This sign is used to draw attention to possible toll-fraud issues. Power Requirements The G700 Media Gateway uses an auto-ranging 100-240 VAC power supply, 50 to 60 Hz, 5 A maximum at 100-120 VAC and 2 A maximum at 200-240 VAC. The AC power source is to be single phase, 3-conductor (Line, Neutral and Ground) with a 15 A circuit breaker for 100-120 VAC or a 10 A circuit breaker for 200-240 VAC.

  • Page 9: Grounding

    CLASS 1 LASER PRODUCT EN 60825-1:1994 + A11, EN60825-2:194, EN60950:1992 + A1 + A2 + A3. Laser components used in the G700 Media Gateway are Class 1 Laser Products that comply with 21CFR 1040.10 and CFR 1040.11. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

  • Page 10: Rack-Mounting

    Balancing the G700 Media Gateway requires two people. Use caution to avoid injury. Technical Specifications WARNING: If the G700 Media Gateway is being mounted in a rack with other equipment already installed, the G700 Media Gateway must be positioned to avoid imbalance. Table 1. Technical Specifications...

  • Page 11: Trademarks And Service Marks

    About this Book: Trademarks and Service Marks Trademarks and Service Marks This document contains references to the following Avaya trademarked products: • Avaya G700 Media Gateway • Avaya S8300 Media Server and Avaya S8700 Media Server ® • AUDIX • Cajun and CajunView ®...

  • Page 12: Where To Call For Technical Support

    Where to Call for Technical Support If you need additional help, the following resources are available. You may need to purchase an extended service agreement to use some of these resources. See your Avaya representative for more information. DEFINITY Helpline of Avaya (for help with feature...

  • Page 13: How To View Documentation Online

    How to Comment on Documentation Avaya welcomes your feedback on our documentation. You can email comments to document@avaya.com or you can fax comments to 1-303-538-1741 or to your Avaya representative. Please mention name and number of the document. Welcome to S8300/S8700 and G700...
  • Page 14 About this Book: How to Comment on Documentation Welcome to S8300/S8700 and G700 555-234-200 — Issue 2 — October 2002...

  • Page 15: Overview

    Feature Summary • Applications Summary How to View Documentation Online You can view the most recent S8300 Media Server and G700 Media Gateway documentation and other product documentation on the Avaya website http://www.avaya.com/support Welcome to S8300/S8700 and G700 555-234-200 — Issue 2 — October 2002...

  • Page 16: Product Summary

    An S8300 Media Server and G700 Media Gateway solution is comprised of several elements: • A G700 Media Gateway is always required. It can host an S8300 Media Server or various other Media Modules depending on the telephony needs at a particular location. Key components include the Layer 2 Switching Processor, Media Gateway Processor (MGP), and Voice over IP (VoIP) engine on the MGP board.
  • Page 17 250 trunks be installed at a single location Up to 5 G700 Media Gateways can be Up to 30 G700 Media Gateways can be controlled by an controlled by an external S8700 Media external S8700 Media Server, and the S8700 Media...

  • Page 18: Applications Summary

    • Avaya Installation Wizard (AIW): Used as a tool to assist you in the installation process. The Avaya Installation Wizard is designed to get you up and running in a basic installation as quickly as possible. It is not designed for customization in the installation procedures. For customized procedures, you need to use the information found in Installation and Upgrades for the Avaya™...
  • Page 19 General settings for details. • Terminal emulation program: used to configure IP addresses for new G700 Media Gateway ® processors. Typically the Microsoft Windows HyperTerminal program is used.
  • Page 20 Overview: Applications Summary Welcome to S8300/S8700 and G700 555-234-200 — Issue 2 — October 2002...

  • Page 21: Access Procedures

    Physical Connections to Media Gateways Administration Tool and Access Summary A variety of tools are used to access the different elements of the S8300 Media Server and G700 Media Gateway solution. A summary of key tools and their access methods is shown in Table A particular tool or access method may be preferred by one audience or another.
  • Page 22 VoIP - Set IP addresses for VoIP Media Modules Media Modules, if present - Set IP address for routing/networking for both G700 and stack master, if present S8300 Media - Configure Media Server - S8300 Media - direct Ethernet...
  • Page 23 Server IP address and port 5023 to reach the SAT (Example: telnet 192.168.1.23 5023) - access SAT from CLI, Avaya™ Site Administration, or ProvVision program 3 of 3 Welcome to S8300/S8700 and G700 555-234-200 — Issue 2 — October 2002...

  • Page 24: S8300 Media Server And G700 Media Gateway Interface And Task Summary

    Access Procedures: Administration Tool and Access Summary S8300 Media Server and G700 Media Gateway interface and task summary A summary of the various interfaces and tools used to access the S8300 Media Server and G700 Media Gateway are shown in Figure Figure 1.

  • Page 25: General Access Guidelines

    • Login service levels control access to the S8300 Media Server. These levels are specified through Avaya™ Site Administration or SAT. On the Login Administration screen, under Login Being Administered, the following service levels can be specified: - super-user.

  • Page 26: Accessing The G700 Media Gateway Processors Using A Serial Connection

    Media Gateway Processor (MGP) session Hardware and software requirements To successfully establish a serial connection, your computer must have: • A physical serial connection to the console port of the G700 Media Gateway or Layer 2 Switching Processor. ® • A terminal emulation program such as Microsoft Windows HyperTerminal installed.

  • Page 27: Media Gateway Processor (Mgp) Session

    1 . You must be logged into the Layer 2 Switching Processor. See Serial connection login procedure. 2 . At the P330-n(configure)# prompt, type session <module #> mgp to reach the G700 Media Gateway Processor, where <module #> is the number of the Media Gateway in the stack (default is 1 ).

  • Page 28: Accessing A Cli Using Telnet

    (CLI). For example, you could access the Linux shell to run S8300 Media Server platform commands, or directly access the SAT program using a CLI connection. For a list of CLI commands, see the “CLI Reference for the G700 Media Gateway Controller” in the “Maintenance for the Avaya G700 Media...

  • Page 29: Accessing The S8300 Media Server Web Interface And Device Manager Over An Ethernet Interface

    To successfully access one of these browser-based tools, your computer must have: • A valid physical connection to the S8300 Media Server (for the S8300 Media Server Web Interface), or to the G700 Media Gateway (for Device Manager). See Connecting to an Ethernet interface, on page 38 for details.

  • Page 30: S8300 Media Server Login Procedure

    2 . Open a compatible Internet browser on your computer. Currently only Internet Explorer 5.x (5.5 with Service Pack 2 is recommended) and Netscape 4.7x are supported. 3 . In the Address (or Location) field of your browser, type the IP address or name of the Avaya Media Server and press Enter.

  • Page 31: Device Manager Login Procedure

    - The S8300 Media Server number is always 1. Device Manager login procedure To access the Device Manager, you must: 1 . Establish a valid physical connection to either the Layer 2 Switching Processor or G700 Media Gateway processor. See Connecting to an Ethernet interface for details.

  • Page 32: Accessing The S8300 Media Server Using A Dial-Up Connection

    . If the Dial field is blank, enter the appropriate telephone number. Include special digits such as 9 or 1, or *70, if needed. d . Click the Dial button. (On some computers, you might click OK .) Welcome to S8300/S8700 and G700 555-234-200 — Issue 2 — October 2002...

  • Page 33: Setting Up Dial-Up Networking On Windows Systems

    Note: Another login session must be performed here for the login being used. It may be ASG challenged if it is an Avaya login, or not challenged if it is a customer login. 7 . Open a telnet session to the IP address assigned to this S8300 Media Server during configuration.
  • Page 34 . In the Login Script window, select "Use a terminal window". f . In the next two windows (IP Address and Name Server Addresses), leave the various IP addresses set to all zeroes. g . Click Finish . Welcome to S8300/S8700 and G700 555-234-200 — Issue 2 — October 2002...

  • Page 35: Accessing Avaya Multivantage

    Avaya™ Site Administration contract with Avaya Inc. Note: A copy of the Avaya™ Site Administration package is available for download on every new Avaya Media Server. To download this copy, log in to the S8300 Media Server (see S8300 Media Server login procedure).

  • Page 36: Accessing Sat From A Cli

    Media Server (such as the S8700 Media Server) that is running MultiVantage software. 2 . If Avaya™ Site Administration is installed on your computer, you can launch it in any of the following ways: - Click the Avaya™ Site Administration icon on your desktop.

  • Page 37: Physical Connections To Media Gateways

    1 . For a stacked configuration: locate the device that contains the console port for the stack. Check the LED panel on the upper left of each G700 Media Gateway or device in the stack as follows: - G700 Media Gateway: a lit MSTR LED indicates that this unit is the stack master.

  • Page 38: Connecting A Modem To A Usb Port

    G700 Media Gateway chassis. Either port EXT 1 or EXT 2 can be used. 2 . Connect the other end of the Ethernet cable to an Ethernet Layer 2 switch to connect the G700 Media Gateway and its Media Modules to the corporate network. LAN topology varies per location.

  • Page 39: Corporate Lan Direct Connection

    G700 Media Gateway chassis. Either port EXT1 or EXT2 can be used if available. If both corporate LAN Ethernet interfaces on the G700 Media Gateway are in use, and if the G700 Media Gateway is in a stacked configuration, another Ethernet interface can be used if available on one of the stack devices.

  • Page 40: Setting Up A Laptop For An S8300 Media Server Direct Ethernet Connection

    NetSwitcher is available from an Avaya Services CTSA. The S8300 Media Server uses the same access configuration as an Avaya™ S8100 Media Server with CMC1 Media Gateway. If you already have a NetSwitcher profile for the S8100 Media Server (formerly called DEFINITY One), try using that profile first before configuring a new one.

  • Page 41: Set Tcp/Ip Properties On Windows Systems

    . Click the WINS tab. Make sure WINS is not administered (the address field should be blank). b . Click OK . If warned about an empty primary WINS address, click Yes to continue. Welcome to S8300/S8700 and G700 555-234-200 — Issue 2 — October 2002...
  • Page 42 • If any IP addresses appear under DNS Service Search Order, make a note of them in case you need to restore them later. • Select each IP address in turn and click the Remove button. Welcome to S8300/S8700 and G700 555-234-200 — Issue 2 — October 2002...

  • Page 43: Disable Proxies In Browser

    . Under Category, click Advanced . c . Click Proxies . d . Make sure Direct connection to the Internet is selected. e . Click OK . Welcome to S8300/S8700 and G700 555-234-200 — Issue 2 — October 2002...
  • Page 44 Access Procedures: Physical Connections to Media Gateways Welcome to S8300/S8700 and G700 555-234-200 — Issue 2 — October 2002...

  • Page 45: Supporting Library

    Supporting Library Introduction This section describes the document set that supports the Avaya™ S8300 Media Server and Avaya™ G700 Media Gateway. This section covers: • MultiVantage™ Solutions Hardware Guide • S8300 Media Server and G700 Media Gateway Reference Library MultiVantage™ Solutions Hardware Guide This document provides a detailed description of the S8300 Media Server and G700 Media Gateway.

  • Page 46: Intuity Audix Reference Library

    Avaya™ S8700 Media Server , 555-234-200 Purpose: This document provides and brief summary of the S8300 Media Server and G700 Media Gateway IP- communications solution, describes its features and applications, and provides a guide to the supporting documentation library. It also provides a detailed description of the access procedures used to configure, administer, and maintain the S8300 Media Server/G700 Media Gateway solution.
  • Page 47 S8700 Media Server, 555-234-101 Purpose: This document provides procedures to monitor, test, and maintain a G700 Media Gateway controlled by an S8300 Media Server or S8700 Media Server. It covers many of the faults and troubles that can occur in the system.
  • Page 48 Field technicians, Design Engineers, Telecommunications managers Avaya P333T User’s Guide Purpose: This guide tells you how to connect up to 10 Avaya™ P330 switches in a stack. Audience: Field technicians, Design Engineers 3 of 7 Welcome to S8300/S8700 and G700...
  • Page 49 DEFINITY servers with MulitVantage software. Audience: Network administrators Reports for Avaya MultiVantage Software, 555-233-505 Purpose: This document provides a description of the performance reports available with Avaya MultiVantage software. Audience: System Administrator’s Avaya MultiVantage Little Instruction Box, 555-233-908 Purpose: These three documents provide descriptions of commonly used basic and advanced administration procedures and how to solve common problems.
  • Page 50 Supporting Library: INTUITY AUDIX Reference Library Table 5. S8300 Media Server and G700 Media Gateway library Continued Dial Plan Expansion Job Aid for Avaya MultiVantage Software, 555-233-782 Purpose: This job aid provides an overview for converting an Avaya MultiVantage Solutions system from a 4/5- digit dial plan to a 6/7-digit dial plan.
  • Page 51 LX Release 1.0 LAN Integration with S8300 Media Server and DEFINITY Systems Purpose: This document provides procedures set up a LAN connection from the S8300 Media Server with a G700 Media Gateway to an INTUITY AUDIX LX messaging system. Audience:...
  • Page 52 Audience: System Administrators, Application Designers and Programmers Documentation Library CDs You can order the following documentation Library CDs from the Avaya Publications Center; see to Order Documentation. ®...

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