Avaya G700 Installation Manual
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Avaya G700 Installation Manual

Avaya G700 Installation Manual

Firmware download procedures
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Download this manual See also: Troubleshooting Manual, Maintenance Manual
Job Aid: Firmware Download Procedures for the
G700 Media Gateway
This document describes the procedures for upgrading the firmware on one or more of the
processors and/or media modules in an Avaya G700 Media Gateway. The upgrade procedures
are the same whether the G700 is controlled by an Avaya S8300, S8400, S8500, or
S8700-series Media Server. This document does not cover upgrading or patching the
Communication Manager software on a media server.
Note:
The step-by-step procedures below illustrate CLI commands. The Upgrade Tool
Note:
performs the same procedures automatically. This tool is available on the primary
controller's Web Interface and is the preferred way to do the installation step,
particularly if you are upgrading more than one G700.
The Avaya Gateway Installation Wizard (IW) is another time-efficient alternative
tool when a single G700 requires firmware upgrades.
Overview
This section provides introductory information and a summary of the firmware upgrade process.
Assumptions
This document was written assuming the following:
G700 system has been installed and configured with IP addresses.
●
The computer used to perform the upgrade procedures is a Windows-based PC, either a
●
customer PC or an Avaya technician's laptop. This computer is set up as a TFTP server on
the customer's LAN.
The media server controlling the G700 is an S8300, S8400, S8500, S8700, or S8710
●
Media Server running Communication Manager.
The audience for this document is familiar with Windows and basic networking concepts,
●
and the use of ftp and telnet commands.
555-245-758 Issue 4 February 2006
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Summary of Contents for Avaya G700

  • Page 1 The computer used to perform the upgrade procedures is a Windows-based PC, either a ● customer PC or an Avaya technician’s laptop. This computer is set up as a TFTP server on the customer’s LAN. The media server controlling the G700 is an S8300, S8400, S8500, S8700, or S8710 ●...

  • Page 2: Upgrade Targets

    The G700 Layer-2 Switching Processor is referred to as the “P330 stack processor” in this document. The term “device” is used to refer to a G700 Media Gateway, C360 switch, or other non-G700 P330 switch or router in a P330 “stack.” When more than one G700, C360 switch, and/or other P330 devices are connected in a stack (up to 10), each device in the stack is assigned a “module number”...

  • Page 3: Summary Of Upgrade Procedures

    1. If necessary, install TFTP server on your laptop. 2. Download firmware from the Avaya Support website to the c:\tftpboot directory on your laptop. 3. Install firmware on the G700 target component using either the IW, the Upgrade Tool, or the command line interface (CLI). Figure 1 illustrates the firmware upgrade process using your laptop TFTP server.

  • Page 4: Using The S8300 (If Present) As The Tftp Server

    Appendix Two: Using the TFTP server on the S8300 Media Server to install firmware. 3. Install firmware on the G700 target component using either the AIW/Upgrade Tool or the command line interface (CLI). Figure 2 illustrates the firmware upgrade process using the S8300 TFTP server.

  • Page 5: Connection For The Download Step

    2. Log in as root at the Welcome to Avaya P330 screen. Direct Connect to the S8300 If the G700 has an S8300 installed (either as the active controller or in LSP mode) you can connect a laptop to the Services port on the S8300.
  • Page 6 Job Aid: Firmware Download Procedures for the G700 Media Gateway Direct Connection to the G700 Serial Port You can connect a laptop directly to the G700 serial port on the lower right of the G700 chassis (labeled "Console"). To connect your laptop to the serial port: 1.

  • Page 7: Download Firmware To The Tftp Server

    Download Firmware to the TFTP Server The first step in upgrading the firmware on a G700 is to download the firmware image files from the Avaya Support website to a TFTP server. The TFTP server can be any Windows-, Unix-, or Linux-based computer connected to the customer LAN.
  • Page 8 Avaya G700 Media Gateway 4.1.2 5. Compare the version number (Version) of G700 Media Gateway in Bank B with the version number (x_x_x) of the latest available firmware image file (viisax_x_x.exe) in Bank B. If the current version number is less than the latest available version number, you should upgrade the viisa file.
  • Page 9 MM711 MM710 3. Check the vintage number in the FW VINTAGE column for TYPE G700 (SLOT v0). If it is not the latest available vintage, you should install new firmware for the G700 Media Gateway processor (MGP). Also check if the vintage number contains an A or B to designate the active software bank.

  • Page 10: Summary Of Firmware Files To Compare

    The following table summarizes how to find the version or vintage numbers of the installed firmware for the G700 components. The second column shows the CLI command to display the information and the third column shows where to find the version number in the display.
  • Page 11 Download Firmware to the TFTP Server 3. Scroll down the list of G700 firmware and locate the G700 components that you need to upgrade. The following table shows the link names (as they appear on the website) along with the full component name and example filenames for the firmware image files:...

  • Page 12: Install New Firmware On The G700 Media Gateway

    IP address of the TFTP server. ● If you connect a laptop directly to the serial port of the G700, you only need the IP address of the TFTP server on the customer’s LAN. Check Connectivity to the TFTP Server Before executing the installation commands, you should check the connectivity to the TFTP server using the ping command.

  • Page 13: Before Upgrading The P330 Stack Processor

    Install New Firmware on the G700 Media Gateway Before upgrading the P330 stack processor Use the ping and set ip route commands for the P330 stack processor: 1. At the P330-1(super)# prompt, type ping <tftp_server_address>, where <tftp_server_ip_address> is the IP address (on the customer’s LAN) of the TFTP server that contains the firmware image files.
  • Page 14 4. When the reset is complete, telnet to the P330 stack processor and verify that the download was successful. a. At the P330-1(super)# prompt, type show image version <module #> Check the version number in the Version column for Bank B of the “Avaya G700 Media Gateway” Module-Type. Module-Type...

  • Page 15: Install New Firmware On The G700 Media Gateway Processor

    Follow this procedure to upgrade the firmware on the media gateway processor (MGP). 1. If not already connected, telnet to the P330 stack processor and login. 2. Type session mgp to reach the G700 Media Gateway processor. 3. At the MG-001-1(super)# prompt, type configure to enter configuration mode.
  • Page 16 The G700 Media Gateway processor will reset and you will loose your telnet connection. The LEDs on the G700 Media Gateway and the Media Modules will flash. These elements will each conduct a series of self-tests. When the LEDs on the Media Modules are extinguished and the active status LEDs on the G700 Media Gateway are on, the processor reset is complete.

  • Page 17: Install New Firmware On The Media Modules

    If you are upgrading active media modules, you must first take the media modules out of service with the busyout board command in a SAT session on the primary controller. Follow this procedure to upgrade the firmware on the G700 media modules. 1. If not already connected, telnet to the P330 stack processor and login.

  • Page 18: Stack Configurations

    18). Stack Configurations If the customer has multiple G700 media gateways connected in a stack, you need to check the firmware on the components of all the G700s in the stack and update the firmware as required. Stack Master In a stack configuration, one of the media gateways is designated as the stack master.

  • Page 19: Moving Between Devices

    If you are on site, you can identify the stack master by the LED panel on the upper left of each G700, C360, or P330 device in the stack. The LEDs signal as follows: On the G700 Media Gateway: a lit MSTR LED indicates that this unit is the stack master. ●...

  • Page 20: Appendix One: Setting Up A Tftp Server

    Set Up the TFTP Server on Your Laptop or on a Customer PC To install new firmware on the G700 Media Gateway, you must first place the files in a directory on a server with TFTP configured. The TFTP server can be on any computer that can be networked to the G700.
  • Page 21 Appendix One: Setting up a TFTP Server 8. Go to the directory where the TFTP software was installed and double-click on the program tftpserver32.exe. The TFTP Server window appears. The IP address of the computer, plus port 69, is indicated in the upper border of the window. 9.

  • Page 22: Appendix Two: Using The Tftp Server On The S8300 Media Server To Install Firmware

    Copying firmware files to the /tftpboot directory of the S8300 Media Server. After the files are in the /tftpboot directory, you can install the files on the G700/G350 Media Gateway or its media modules by specifying, in the Gateway Installation Wizard or on the Upgrade Tool, the S8300 Media Server’s IP address as the TFTP server holding the firmware...

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