Hitachi Compute Blade 2000 User Manual page 1864

Location of
No.
Problem
1-5 Screen display
1-6 Screen display
1-7 --
1-8 Keyboard
1-9 Mouse
1-10 Memory
1-11 Hard disk drive
1-12 USB device (floppy
disk drive)
1-13 USB device (DVD-
ROM drive)
1-14 --
Nature of Problem
The screen display Does the screen refresh rate exceed the monitor
is illegible or specifications?
distorted.
Does replacing the monitor fix the problem?
If there is no improvement, contact your sales or
service representative.
A blue screen Try restarting. If restarting does not solve the problem,
appears and re-install the OS.
nothing happens.
If there is no improvement, contact your sales or
service representative.
An error message See Error at server blade
appears when the action.
BIOS starts.
Nothing can be Is the cable securely connected?
entered from the
Does removing and then re-connecting the cable make
keyboard.
any difference?
If the problem is unresolved, contact your sales or
service representative.
The mouse does Is the cable securely connected?
not work properly.
Does removing and then re-connecting the cable make
any difference?
If the problem is unresolved, contact your sales or
service representative.
The displayed
Contact your sales or service representative.
memory is less
than the actual
installed memory.
The hard disk drive Check the file system, referring to the manual for your
does not work operating system.
properly.
If the problem is unresolved, contact your sales or
service representative.
The floppy disk Make sure your OS supports USB-connected floppy
drive does not disk drives.
work.
Is the cable connected correctly between the server
blade and floppy disk drive?
Does replacing the floppy disk drive make any
difference?
If the problem is unresolved, contact your sales or
service representative.
The DVD-ROM Make sure your OS supports Universal Serial Bus
drive does not (USB)-connected DVD-ROM drives.
work.
Is the cable connected correctly between the server
blade and digital versatile disc (DVD)-Read Only
Memory (ROM) drive?
Does replacing the DVD-ROM drive make any
difference?
If the problem is unresolved, contact your sales or
service representative.
The management Does restarting the management server make any
software does not difference?
recognize the
Does removing and re-inserting the Management
server blade.
Module resolve the problem?
If there is no improvement, contact your sales or
service representative.
1813
Checklist and Action
startup, and take corrective