Error Code - Fuji Xerox DocuCentre SC2020 User Manual

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Error Code

This section describes error codes.
An error message and error code (xxx-xxx) are displayed if printing terminated abnormally
because of an error, or a malfunction occurred in the machine.
Refer to the error codes in the following table to resolve problems.
Important • If an error code is displayed, any print data remaining in the machine and information stored in the
If an error code is displayed that is not listed in the following table, or if you cannot resolve
an error despite following the instructions described in the table, contact our Customer
Support Center.

Error Code

005-942
016-503
016-504
016-505
016-506
016-507
016-520
016-521
016-570
016-571
016-572
016-573
016-718
016-720
016-737
016-741
016-742
016-743
016-744
016-745
016-746
016-757
016-758
016-759
machine's memory is not secured.
The original size is not detected accurately. Check the originals loaded in the
document feeder, reload the originals, and then press the <Start> button.
Note
• When using a non-standard size document, specify the original size in
[Original Size]. Depending on the selected document size, the printout
may be too large for the paper or may have shadows at the edges.
Select [Close], or wait for the time set in [Fault Timeout] for the machine to
recover. Check if the SMTP server and the DNS server are set correctly on
CentreWare Internet Services.
Select [Close], or wait for the time set in [Fault Timeout] for the machine to
recover. Check if the POP3 server and the DNS server are set correctly on
CentreWare Internet Services.
Select [Close], or wait for the time set in [Fault Timeout] for the machine to
recover. Check if the user name and password used for the POP3 server are set
correctly on CentreWare Internet Services.
Select [Close], or wait for the time set in [Fault Timeout] for the machine to
recover. Check if the SMTP server or the POP3 server is set on CentreWare
Internet Services.
Select [Close], or wait for the time set in [Fault Timeout] for the machine to
recover. Check if the user name and password used for the SMTP server are
set correctly on CentreWare Internet Services.
Contact your system administrator.
Select [Close], or wait for the time set in [Fault Timeout] for the machine to
recover.
Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. Contact our Customer Support Center if
this failure is repeated.
Select [Close] to recover the machine.
Contact your server administrator.
Remedy
Error Code
13
265

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