Printer Problems; Unable To Print; Print Output Problems - Fuji Xerox DocuCentre SC2020 User Manual

13 Problem Solving

Printer Problems

Unable to Print

The table below lists possible solutions when you are unable to print.

Print Output Problems

The table below lists possible solutions to print output problems.
13
258
Symptom
Data remains in The machine's power is not
the printer icon. ON.
The computer's cable is
disconnected.
The machine's cable is
disconnected.
An error has occurred in the
machine.
There is a problem in the
network connecting the
computer and machine.
The port is not activated.
The machine is connected to
multiple computers.
Data has been No paper has been loaded.
sent to the
There is no paper of the
machine.
specified size.
An error has occurred in the
machine.
Job execution has been
paused.
Symptom
The printout is on The wrong size paper was
the wrong paper loaded in the specified tray.
size.
The image at the The document exceeds the
edges of the machine's printable area.
paper is missing.
The settings The print driver of another
specified in the model machine is in use.
printing options
An option has not been
are disabled.
mounted.
Possible Cause
Switch the machine's power ON.
Refer to "Power Source" (P.50).
Connect the computer's cable.
Connect the machine's cable.
Refer to "Interface Cables" (P.32).
Check the error information, and take the
required action.
Contact your Network Administrator.
Activate the port to use.
Refer to "Activating the Communication Port To Use"
(P.39).
Wait a while, and then try printing again.
Load paper.
Load paper of the specified size.
Refer to "Loading Paper" (P.64).
Check the error information, and take the
required action.
Use the screen to select whether to cancel the
job.
Possible Cause
Change the size of the paper loaded in the
tray, or change the print options to use a tray
containing the specified paper size.
Enlarge the machine's print area, or reduce
the document's print area.
Install the machine's print driver.
Check the options mounted in the machine,
and then reselect the items in [Items] under
[Options] in the print driver.
Remedy
Remedy