Copying Problems; Unable To Copy; Copy Output Problems - Fuji Xerox DocuCentre SC2020 User Manual

Copying Problems

This section provides possible solutions to various problems you may encounter when using
the Copy features.

Unable to Copy

The table below lists possible solutions when you are unable to copy.
Symptom
The document is
not fed properly
through the
document feeder.

Copy Output Problems

The table below lists possible solutions to problems with the copy output.
Symptom
Copies are dirty.
Possible Cause
The document size is too
small.
The document is not a
supported type.
The document guides are
misaligned.
There are document shreds
stuck in the document feeder.
You have placed a document
containing pages of different
sizes.
Possible Cause
The document glass cover or
document glass is dirty.
The document is a
transparency or highly
translucent medium.
The document is on colored or
rough paper, or is a blueprint.
The document is printed on
glossy printing paper.
Remedy
The minimum size of document that can be
loaded on the document feeder is A5
The document feeder does not support
warped documents, business cards,
transparencies, thin documents,
or documents with attached stick-on notes,
paper clips or tape.
Refer to "Paper Types" (P.60).
Align the document guides properly to match
the document size.
Open the document feeder top cover, and
remove the document shreds.
Refer to "Document Jams" (P.276).
You cannot place documents with different
size pages.
Remedy
Clean the document glass cover or document
glass.
Refer to "Cleaning the Document Glass Cover and the
Document Glass" (P.237).
When copying highly translucent documents,
dirt on the document glass cover shows up in
the copy. Place a sheet of white paper over
the document before copying.
The paper's background color is being copied.
Adjust the copy density or image quality, or
specify background suppression before
copying.
Glossy printing paper easily sticks to the
document glass, and shadows can resemble
dirt in the copy. Place a transparency or
transparent film under the document before
copying.

Copying Problems

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