Fuji Xerox DocuCentre S2420 User Manual

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DocuCentre S2420

DocuCentre S2220

Table of Contents

Summary of Contents for Fuji Xerox DocuCentre S2420

Page 1 DocuCentre S2420 DocuCentre S2220...
Page 2 The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.
Page 3: Table Of Contents
Table of Contents Table of Contents Table of Contents..............................3 Before Using the Machine ........................11 Preface ................................... 12 Types of Manuals .............................. 13 Using This Guide..............................14 Organization of This Guide ........................14 Conventions..............................15 Safety Notes................................ 17 Electrical Safety ............................18 Machine Installation..........................
Page 4 CentreWare Internet Services.........................45 Supported Environments and Settings ....................45 Starting CentreWare Internet Services....................46 Setting Items on CentreWare Internet Services ................47 [Properties] Tab ............................48 [Support] Tab ..............................58 [Address Book] Tab .............................58 Installing the Print Driver/Scan Driver.......................61 Installing the Print Driver .........................61 Installing the Scan Driver .........................61 Uninstalling ..............................62 Product Overview............................63 Machine Components ............................64...
Page 5 Table of Contents Copy ................................95 Overview of Copy Operations........................96 Placing Document............................96 Making Advanced Settings ........................98 Entering the Number of Copies......................99 Starting the Copy Job..........................100 About Auto Rotation..........................100 Operations Performed While Copying ....................102 Canceling the Current Copy Job......................102 Checking Job Status..........................102 ID Card Copy..............................103 Advanced Copy Settings..........................105...
Page 6 Original Size ..............................130 Send Priority..............................131 Polling ................................131 2 Sided................................132 Edge Erase ..............................133 ECM ................................133 Off Hook ............................... 133 Delayed Fax ..............................134 Sending/Receiving Faxes Manually ......................135 Receipt of Faxes............................... 137 Sending Fax Directly from your Computer ................... 138 Sending Direct Fax ...........................
Page 7 Table of Contents Scan ................................170 Fax...................................171 Device Information............................174 Tray Settings ..............................175 Custom Paper Size Settings.........................176 Control Panel Language ..........................177 Default Display..............................178 Phone Book ................................179 Speed Dial ..............................179 Group................................181 Wired Network..............................184 Ethernet.................................184 TCP/IP ................................184 IP Filter ................................185 Copy Settings ..............................187 Sharpness ..............................187 Background Suppression........................187 Back.
Page 8 Immediate Fax Switch..........................193 Off Hook Level............................194 Region................................194 Activity Report............................194 Transmission Report ..........................195 Broadcast Report ............................195 Protocol Report ............................196 System Settings ............................... 197 Power Saver Timer............................ 197 Auto Reset ..............................197 Auto Print ..............................197 Idle Timeout ...............................
Page 9 Table of Contents 12 Maintenance............................225 Replacing Consumables..........................226 Replacing the Toner Cartridge......................227 Replacing the Drum Cartridge ......................230 Cleaning the Machine............................231 Cleaning the Exterior ..........................231 Cleaning the Document Cover and the Document Glass ............231 Cleaning the Document Presser and the Narrow Glass Strip ..........232 Cleaning Document Feeder Rollers....................233 13 Problem Solving............................235 Troubleshooting...............................236...
Page 10 Optional Components ........................... 295 Notes and Restrictions ..........................296 Notes and Restrictions on the Use of the Machine ..............296 Notes and Restrictions on the Use of the Copy Feature............297 Notes and Restrictions on the Use of the Print Feature ............297 Notes and Restrictions on the Use of the Scan Feature ............
Page 11: Before Using The Machine
1 Before Using the Machine This chapter describes how to use this guide, as well as safety notes and legal notice you should read before using the machine. Preface ...............................12 Types of Manuals ..........................13 Using This Guide..........................14 Safety Notes............................17 Regulation ............................25 Environment ............................25 About License..........................26 Legal Notice.............................29...
Page 12: Preface
1 Before Using the Machine Preface Thank you for selecting the DocuCentre S2420/S2220 (hereafter referred to as "the machine"). This guide describes how to operate the machine and the precautions you should follow during operation. To get the most out of the machine and to use it effectively, be sure to read this guide before use.
Page 13: Types Of Manuals
Types of Manuals Types of Manuals The following guides are provided with the machine. Accompanying Manuals User Guide (this guide) (Driver CD Kit) The guide describes how to use the copy, print, fax and scan features as well as how to set the paper, perform everyday maintenance, make machine status settings, perform troubleshooting, and set up a network.
Page 14: Using This Guide
1 Before Using the Machine Using This Guide This guide is intended for first time users of the machine. It describes the basic operations for the copy, fax, scan, and print features. Organization of This Guide This guide consists of the following chapters: 1 Before Using the Machine Describes how to use this guide and provides license information.
Page 15: Conventions
Using This Guide 14 Appendix Describes the specifications of the machine, optional accessories, and cautions/restrictions. Conventions The screen shots and illustrations used in this guide vary depending on the machine configuration and optional components installed. Some of the items in the screen shots may not be displayed or available depending on your machine configuration.
Page 16 1 Before Using the Machine LEF Orientation SEF Orientation feed direction feed direction...
Page 17: Safety Notes
Safety Notes Safety Notes Before using this product, read "Safety Notes" carefully for safety use. This product and recommended supplies have been tested and found to comply with strict safety requirements including safety agency approvals and compliance with environmental standards. Follow the following instructions for safety use. WARNING Any unauthorized alteration including an addition of new functions or connection to external devices may not be covered by the product warranty.
Page 18: Electrical Safety
Plug the power cord directly into a grounded electrical outlet. To prevent overheat and a fire accident, do not use an extension cord, a multi-plug adaptor or a multiple connector. Consult your local Fuji Xerox representative to check if an outlet is grounded.
Page 19: Machine Installation
Once you notice any unusual condition, switch off and unplug this product first and contact your local Fuji Xerox representative. Machine Installation Do not locate this product where people might step on or trip over the power cord.
Page 20 1 Before Using the Machine Locate this product in a well-ventilated area. Do not obstruct ventilation openings of the product. Keep the minimum clearance as follows for ventilation and an access to the power plug. Unplug the product if an abnormal condition is noted. With Duplex Automatic Document Feeder 1100.9 325.9...
Page 21: Operational Safety
To avoid the risk of electric shock and a fire accident, switch off and unplug the product promptly in the following conditions, then contact your local Fuji Xerox representative. The product emits smoke or its surface is unusually hot.
Page 22: Consumable
Other cleaning materials may result in poor performance of the product. Never use aerosol cleaners to avoid catching fire and explosion. If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox representative. Do not pull out a tray, otherwise it may cause injuries.
Page 23 Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire and cause burn injuries or explosion. If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for its disposal.
Page 24: Location Of Warning And Caution Labels
1 Before Using the Machine Location of Warning and Caution Labels Always follow all warning instructions marked on or supplied with this product. To avoid the risk of burn injuries and electric shock, never touch the area with the "High Temperature" or "High Voltage" marks on.
Page 25: Regulation
Changes and modifications to this product not specifically approved by Fuji Xerox may void the user's authority to operate this equipment.
Page 26: About License
1 Before Using the Machine About License This section describes information about licenses. Be sure to read through it. JPEG Code Our printer software uses some of the codes defined by the Independent JPEG Group. Libcurl COPYRIGHT AND PERMISSION NOTICE Copyright (c) 1996 - 2006, Daniel Stenberg, <daniel@haxx.se>.
Page 27: Icc Profile (Little Cms)
About License INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Page 28: Md5
1 Before Using the Machine Copyright (C) 1991-2, RSA Data Security, Inc. Created 1991. All rights reserved. License to copy and use this software is granted provided that it is identified as the "RSA Data Security, Inc. MD5 Message-Digest Algorithm" in all material mentioning or referencing this software or this function.
Page 29: Legal Notice
Legal Notice Legal Notice Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country. Currency Banknotes and checks Bank and government bonds and securities...
Page 30 1 Before Using the Machine...
Page 31: Environment Settings
2 Environment Settings This chapter describes the machine's operating environment. Note • Some models do not need to make the environment settings described in this chapter. Such models, an optional component is required. For more information, contact our Customer Support Center. Supported Environment......................32 Interface Cables..........................34 Setting the Network Environment ..................36...
Page 32: Supported Environment
2 Environment Settings Supported Environment This section describes the environment settings needed to use the machine's print, scan and fax features. Print Feature The machine can be connected directly to a computer for use as a local printer, or can be connected to a network for use as a network printer.
Page 33: Fax Feature
Supported Environment Using the Network connection Scan to E-mail Uses the SMTP protocol to send a document scanned by the machine as an e-mail attachment. To send scanned data as an e-mail attachment, you must activate the SMTP port. (Setting at the time of factory shipment: Enabled) This function is also used to set the e-mail header and body, and SMTP server settings used when e-mails are sent as well as the recipient address (system administrator's e-mail address) for e-mail notification when a transmission error occurs.
Page 34: Interface Cables
2 Environment Settings Interface Cables When connecting the machine directly to a computer, use a USB interface. When connecting the machine to a network, use an Ethernet interface. Using the USB Interface The machine supports the USB 1.1/2.0 interface. To connect the USB interface: Press the power switch to the [ ] position to turn the power OFF.
Page 35 Interface Cables Press the power switch to the [ ] position to turn the power OFF. Note • Make sure that the display is turned off. Connect a network cable to the Ethernet interface connector. Note • Prepare a network cable suitable for your network connection.
Page 36: Setting The Network Environment
2 Environment Settings Setting the Network Environment This section describes how to make the settings needed to use the TCP/IP protocol. Note • The machine supports IPv6 addresses in an IPv6 network environment. For more information, refer to "Setting the Machine's IP Address (IPv6)" (P.36). Setting the Machine's IP Address (IPv4) To use the TCP/IP protocol, you must set the machine's IP address.
Page 37: When Using The Printer Setup Utility For Setting The Ip Address
Setting the Network Environment For information on how to check using Tools, refer to "TCP/IP" (P.184). For information on how to check using CentreWare Internet Services, refer to "TCP/IP (Connectivity > Protocols)" (P.49). You can set a fixed IPv6 address for the machine using either of the following methods: Use the Printer Setup Utility for Setting IP Address.
Page 38 2 Environment Settings Make sure that the network cable is connected to the machine, and then click [Next]. As a list of available IP addresses and Mac addresses appears, select the machine and click [Next]. If you already have the IP address of the machine, click [Enter IP Address] and directly enter the IP address on the displayed window.
Page 39 Setting the Network Environment After confirming information displayed, click [Apply]. The specified settings are applied. Click [Finish] to exit the Printer Setup Utility for Setting IP Address. When the settings are properly configured, the machine reboots automatically. Confirm the assigned IP address after completing the setting process by one of the following methods.
Page 40: Activating The Communication Port To Use
2 Environment Settings Activating the Communication Port To Use Use CentreWare Internet Services to activate the communication port you want to use. You can activate the following ports: Port Description SNMP Activate this port to use the SNMP protocol (used for operations such as loading the machine's information to the print driver).
Page 41 Activating the Communication Port To Use Click [Port Settings], and check the checkbox of the desired port. Click [Apply]. Note • Restart the machine to enable the new settings.
Page 42: Setting The Send E-Mail Function
2 Environment Settings Setting the Send E-mail Function SMTP Server Settings Use the SMTP server to send an e-mail. Use CentreWare Internet Services to set the SMTP server. The items to be set are shown below. Item Description SMTP Server IP Address/Host Enter the SMTP server's IP address as an IPv4 or IPv6 address or in Name FQDN format (up to 256 characters).
Page 43: E-Mail Header And Body Settings
Setting the Send E-mail Function From the menu on the left, select [Connectivity] > [Protocols]. Click [SMTP Server], and enter the settings. Click [Apply]. E-mail Header and Body Settings When sending a scanned document as an e-mail attachment, you can enter an e-mail header and body.
Page 44 2 Environment Settings Click the [Properties] tab. From the menu on the left, select [Services] > [E-mail]. Click [Defaults], and enter the [Subject], [Message], and [Maximum Attachment Size]. Click [Apply].
Page 45: Using Centreware Internet Services
Using CentreWare Internet Services Using CentreWare Internet Services CentreWare Internet Services CentreWare Internet Services provides services such as changing settings using a web browser on a computer connected to a TCP/IP network environment. Note • The machine with the Network Kit is required to use this function. The IP address of the machine also needs to be set.
Page 46: Starting Centreware Internet Services
2 Environment Settings From the [Tools] menu, select [Internet Options]. In the [General] tab, click [Settings] under [Temporary Internet Files]. In the [Settings] dialog box, select [Check for newer versions of stored pages]. Select [Every visit to the page] or [Every time you start Internet Explorer]. Click [OK].
Page 47: Setting Items On Centreware Internet Services
Using CentreWare Internet Services Setting Items on CentreWare Internet Services The table below lists the menu items on the CentreWare Internet Services screens. Note • You must have a user name and a passcode to change the settings. The user ID "11111" and the passcode "x-admin"...
Page 48: [Properties] Tab
2 Environment Settings Menu Item See Page: Export Data P.60 Delete All Names P.60 Important • Double-byte characters cannot be used in CentreWare Internet Services. [Properties] Tab Description Machine Model The product name is displayed. Serial Number The product serial number is displayed. Machine Name You can enter the printer name (between 1 and 32 ASCII code characters excluding colons (:), equal signs (=), at symbols (@), or asterisks (*), which are not valid).
Page 49 Using CentreWare Internet Services Port Settings (Connectivity) Port You can activate or deactivate communication ports. You can select from SNMP, LPD, and Port9100. Activate each port by checking its checkbox. Apply button You can apply changes by pressing this button. Note •...
Page 50 2 Environment Settings IPv6 - Enable Manual Address: You can check this checkbox to enter the IP address and gateway address directly. (Default: Off) - IP Address: You can enter the IP address when the [Enable Manual Address] checkbox is checked. - Automatically Configured Address 1: The automatically assigned IPv6 address is displayed.
Page 51 Using CentreWare Internet Services Connection Time-Out Sets the timeout period when searching for domains (between 1 and 60 seconds). (Default: 1) DNS Resolution via IPv6 First Check [Enabled] to prioritize IPv6 for resolving DNS names when [IP mode] is set to [Dual Stack].
Page 52 2 Environment Settings - Trap to be Received: You can set whether to send notification of [Print], [Cold Start], and [Authentication Failure] events. Add UDP IPv6 Address button You can add a recipient address for UDP IPv6 trap notification by pressing this button. - IP Address: You can enter the IP address for entry.
Page 53 Using CentreWare Internet Services Primary Server IP Address & Port You can set the primary WINS server address. Secondary Server IP Address & Port You can set the secondary WINS server address. Apply button You can apply changes by pressing this button. Note •...
Page 54 2 Environment Settings End of Job Timeout You can set the time length that the machine waits before terminating the connection when incoming data stops (between 2 and 3600 seconds). (Default: 60) PDL Switching [Enabled] is displayed. Apply button You can apply changes by pressing this button. Note •...
Page 55 Using CentreWare Internet Services Port Number You can set the port No. used for HTTP communication (a value between 1 and 65535). You must set a unique number for each port. (Default: 80) Connection Time-Out Set the connection timeout period from 1 through 255 seconds. (Default: 30) Title You can select the display for the title displayed on a browser from [None Internet Services] or [Printer model - IP Address].
Page 56 2 Environment Settings Resolution You can set the scan resolution from [200x200dpi], [300x300dpi], [400x400dpi], or [600x600dpi]. (Default: 200x200dpi) Note • When [Color Mode] is set to [Color] and [400x400 dpi] or [600x600dpi] is selected for the resolution, the [Color Mode] is automatically set to [Black & White]. Image Compression You can set the file compression from five levels.
Page 57 Using CentreWare Internet Services You can check [Enabled] to enable IP Filtering. (Default: Off) IP Filter Rule List The accessible IPv6 address is displayed. Add button The Add IP Filter Rule - IPv6 screen is displayed. Adds an accessible IPv6 address. You can add up to 10 IPv6 addresses.
Page 58: [Support] Tab
2 Environment Settings [Support] Tab The links to support information is displayed. The link settings can be changed. Support Change Settings button You can change the links to support information by pressing this button. Name You can enter the link name (between 1 and 63 ASCII code characters). You can enter the link address (between 1 and 63 alphanumeric characters including the at symbol (@), percent sign (%), period (.), colon (:), forward slash (/), underline(_), hyphen (-), tilde (~), question mark (?), and ampersand (&), which are valid).
Page 59 Using CentreWare Internet Services Note • The entered characters should match the language setting specified in the machine. Otherwise, the text will be garbled. Some characters may not be displayed correctly. Address Type Select the address type (E-mail or Server) of the registered address. E-mail Address (E-Mail only) Enter the e-mail address to be registered in ASCII code alphabetic or symbols with up to 64 characters.
Page 60 2 Environment Settings that you want to register. If the [Specify Preferred Address Number] is not selected, a speed dial number is automatically assigned. Name Enter a name of the address to be registered in ASCII code or UTF-8 with up to 16 characters.
Page 61: Installing The Print Driver/Scan Driver
Installing the Print Driver/Scan Driver Installing the Print Driver/Scan Driver Installing the Print Driver To enable the machine to print, you must first install a print driver from the Driver CD Kit CD- ROM. The CD-ROM contains the following print driver. Print Driver Name Description FX DocuCentre XXXXX...
Page 62: Uninstalling
2 Environment Settings Uninstalling Uninstalling the Print Driver To uninstall the print driver, use the uninstallation tool on the Driver CD Kit CD-ROM. Follow the instructions provided in the "CD-ROM Documentation (HTML)" included on the CD-ROM. Uninstalling Other Software To uninstall other software installed from the Driver CD Kit CD-ROM, see the application's Readme file.
Page 63: Product Overview
3 Product Overview This chapter lists the name of each machine component, and describes basic operations such as how to turn the power ON/OFF and use the control panel. Machine Components .........................64 Power Source ...........................68 Energy Saver Modes ........................69 Control Panel...........................71 About the Default Display Screen ..................76 Account Mode..........................77 Entering Text...........................79...
Page 64: Machine Components
3 Product Overview Machine Components This section describes the machine components and their functions. Front, Left Side Component Description Holds document in place. Document cover Document glass Place document here. Control panel Contains the buttons, the LED indicators, and the display used for operations.
Page 65: Right Side, Rear
Machine Components Component Description One tray module cover [B] Open this cover to remove any jammed paper from Tray 2. Tray 5 (bypass) Load paper here. The tray can be extended. Left cover [A] Open this cover to remove any jammed paper. Note •...
Page 66: Inside
3 Product Overview Inside Component Description Toner cartridge Contains toner (the powder used to form the image). Drum cartridge Contains photoconductors. Fusing unit Fuses toner on paper. Important • Do not touch this unit as it is extremely hot.
Page 67: Duplex Automatic Document Feeder (Optional)
Machine Components Duplex Automatic Document Feeder (Optional) Component Description Document feeder cover Open this cover to remove any jammed paper. Inner cover Open this cover to remove any jammed paper. Aligns the edges of document. Document guides Document feeder tray Load document here.
Page 68: Power Source
3 Product Overview Power Source Switching the Power On The following describes how to switch the power on. The machine takes approximately 19 seconds to warm up and to be ready to copy, print, or fax after the power is turned on. It may take slightly longer than normal depending on the device configuration.
Page 69: Energy Saver Modes
Energy Saver Modes Energy Saver Modes The machine is installed with the energy saver function that will automatically cut off the electricity to the machine if no copy or print data is received for a certain duration. There are two energy saver modes: Low Power mode and Sleep mode. Low Power Mode The machine's power is not turned OFF completely in Low Power mode.
Page 70: Exiting Energy Saver Modes
3 Product Overview Exiting Energy Saver Modes The following describes how to deactivate Energy Saver mode. The machine exits Energy Saver mode and the <Energy Saver> button light is turned off in the following instances: Receiving a job Pressing the <Energy Saver> button Entering System Administration mode from a computer Pressing any button on the control panel Taking paper out or putting in a tray...
Page 71: Control Panel
Control Panel Control Panel The names and functions of the control panel's components are described below. Component Function <Copy> button Press this button to use the Copy feature. When the Copy feature is selected, this button lights up. For more information, refer to "Copy" (P.95). <ID Card Copy>...
Page 72 3 Product Overview Component Function <Machine Status> button Press this button to print reports and check the machine information such as the status of consumables and the machine’s IP address. <Energy Saver> button Lights up when the machine enters Energy Saver mode to conserve power when the machine is left idle for a while.
Page 73: About Quick-Buttons
Control Panel Component Function Outline view Used to verify the location indicated in an error message appears on the display. Paper clip tray Used as a place to store paper clips, staples, etc. One touch panels (Only Used to specify the recipient when sending a fax. The recipients registered available for machines with for the one touch buttons 1 to 36 correspond to the Speed Dial numbers 001 the Fax Kit)
Page 74: About Icons On The Display
3 Product Overview Example) Copy > Original Type The process of the Quick-Button operation by pressing one single button (Quick-Button) : New setting is applied when: - 2 seconds passed after pressing the button and the Quick-Button setting screen is Current setting exited.
Page 75 Control Panel ID Card Function Icon Item Copy Scan Copy Lighten/Darken Darken +2 Darken +1 Normal Lighten +1 Lighten +2 Toner Saver Original Type Photo Photo & Text Text 2 Sided 1 Sided 2 Sided 1 Sided 2 Sided Flip on Long Edge Flip on Short Edge Collated On (Rotate)
Page 76: About The Default Display Screen
3 Product Overview About the Default Display Screen The [Default Display] screen lets you change the Default Display Screen — the screen displayed when turning the power ON and after returning from Energy Saver mode. Setting the Default Display You can set the default displayed screen from Copy, Fax, or Scan screen. Note •...
Page 77: Account Mode
Account Mode Account Mode This section describes three different account modes that the machine offers to manage accounts effectively for copy jobs, and how to log in to the machine. Types of Account Modes You can select one of the following account modes in the System Settings: No Account Mode, Single Account Mode, or Multiple Account Mode.
Page 78 3 Product Overview The <Log In/Out> button is lit while you are <Log In/Out> button logged in to the machine. Note • You do not need to log in to the machine for a scan job or print job. To log out, press the <Log In/Out> button again. Logging in the Machine in Multiple Account Mode The following procedure describes how to log in to the machine when the machine is in Multiple Account Mode.
Page 79: Entering Text
Entering Text Entering Text Some operations display screens for entering text. This section describes how to enter text. You can enter numbers, letters and symbols. Use the numeric keypad to enter text. The type of characters you can select varies according to the menu.
Page 80: Setting The Options Configuration
3 Product Overview Setting the Options Configuration When the Network Kit is installed, you can retrieve information of machine configuration into the print driver. Update the information of machine configuration when any optional components are changed. When using the Ethernet interface You can load the machine's option configuration automatically to the print driver.
Page 81 Setting the Options Configuration Click [Get Information from Printer]. If [Printer Searching Method] is displayed The machine's information is not loaded onto the print driver. Complete the following operations. 1) Select [Specify Address], and click [Next]. 2) Enter the printer name or IP Address in the [Printer Name or IP Address] field.
Page 82 3 Product Overview...
Page 83: Loading Paper
4 Loading Paper This chapter describes the paper that can be used with the machine, precautions when handling paper, and how to load paper in trays. Paper Types............................84 Loading Paper ..........................89 Changing Paper Size ........................92 Changing the Paper Settings....................94...
Page 84: Paper Types
Use of non-recommended paper types may result in paper jams, lower print quality, malfunctions, or damage to the machine. To achieve optimum machine performance, use only paper types recommended by Fuji Xerox. If you desire to use paper other than the paper recommended by Fuji Xerox, contact our Customer Support Center. WARNING Do not use conductive paper such as origami paper, carbonic paper or conductively- coated paper.
Page 85: Supported Paper Type
Paper Types Duplexing (two-sided printing) The following paper types support automatic duplexing: Paper Type (Quality) Lightweight (60 to 63 gsm) Plain 1 (64 to 79 gsm) Plain 2 (80 to 90 gsm) Supported Paper Type Standard Paper When printing or copying on commonly used paper (plain paper), use paper meeting the standards described below.
Page 86 4 Loading Paper Basis Weight Paper Name Paper Type Notes / Countermeasure (gsm) Premier Plain 2 Xplore Plain 1 Before copying or printing, fan the stack of paper well and reload it in the tray. Xcite Plain 2 Before copying or printing, fan the stack of paper well and reload it in the tray.
Page 87: Usable Paper
Paper Types Usable Paper In addition to the standard/semi-standard paper, the following paper also can be used. Basis Weight Paper Name Paper Type Notes / Countermeasure (gsm) DocuPaper Black Plain 1 Laserprint Plain 2 White Label Plain 2 Green Wrap (Recycle) Plain 2 Recycled Pure+ (Recycle) Plain 2...
Page 88: Unusable Paper
4 Loading Paper Unusable Paper Using paper not recommended by Fuji Xerox may cause a paper jam or machine malfunction. Use paper recommended by Fuji Xerox. Damp or wet paper Paper pre-printed with other printer or copying machine Wrinkled, creased, or ripped paper...
Page 89: Loading Paper
Loading Paper Loading Paper This section describes how to load paper in a paper tray. Types of paper loaded in trays The machine automatically detects the size and orientation of paper loaded in a tray, but the paper type must be set manually. Each tray's default paper type setting is Plain 1 paper. Change the paper type setting when loading a different type of paper.
Page 90: Loading Paper In Tray 5 (Bypass)
4 Loading Paper Important • While the machine is copying or printing, do not pull out the tray that the job uses. • To prevent paper jams or loading errors, do not load different sizes or types of paper on top of any remaining paper in a tray.
Page 91 Loading Paper Open the Tray 5 (bypass). Note • If necessary, pull out the extension tray. Pull out the extension tray gently. Load paper with the side to be copied or printed on facing down, inserting paper until its edge lightly touches against the paper feed entrance.
Page 92: Changing Paper Size
4 Loading Paper Changing Paper Size This section describes how to change paper size in Trays 1 to 4. Important • Do not load mixed paper sizes into a tray. Note • A paper type is preset for Trays 1 to 4. Normally, [Plain 1] is set for the trays. When changing it to a different paper type, change the paper quality settings to match the type of paper to be loaded so that you can maintain high quality printing.
Page 93 Changing Paper Size Load paper with the side to copy or print on facing up. Align the leading edge of paper with the left side of the tray. Important • Do not load paper above the maximum fill line. It may cause paper jams or machine malfunctions.
Page 94: Changing The Paper Settings
4 Loading Paper Changing the Paper Settings This section describes how to change the paper type setting for a tray. A paper type is preset for Trays 1 to 4. Normally, [Plain 1] is set for the trays. To maintain the same print quality after changing paper in a different quality in the same tray, you need to change the paper quality setting for the tray that matches new paper loaded.
Page 95: Copy
5 Copy This chapter describes the Copy functions and operations. Overview of Copy Operations....................96 Operations Performed While Copying ................102 Advanced Copy Settings......................105 ID Card Copy..........................103 Managing the Copy Paper with Accounting ..............114...
Page 96: Overview Of Copy Operations
Document feeder Single sheet Multiple sheets Note • The document feeder is not available for some models. An optional component is required. Contact your local Fuji Xerox representative. Document glass Single sheet Bound documents, such as books Document Feeder Supported document sizes You can place standard size documents in the document feeder.
Page 97 Overview of Copy Operations Remove any paper clips or staples from document before placing it in the document feeder. Place the document in the center of the document feeder, with the side to be scanned (or the front surface of a 2 sided document) facing Align the document guides to each side of document.
Page 98: Making Advanced Settings
5 Copy • You can select a custom paper size specified for Tray 5 (bypass) using the Custom Paper Size Settings. For more information, refer to "Custom Paper Size Settings" (P.176). CAUTION Do not apply excessive force to hold thick document on the document glass. It may break the glass and cause injuries.
Page 99: Entering The Number Of Copies
Overview of Copy Operations Press the <Copy> button. <Copy> button Make advanced settings as needed. Copy Refer to "Advanced Copy Settings" (P.105). Paper Supply... Auto Reduce/Enlarge... Auto Pages per Side... Entering the Number of Copies You can enter a value between 1 and 999 for the number of copies. Use the numeric keypad to enter the desired Numeric keypad number of copies.
Page 100: Starting The Copy Job
5 Copy Starting the Copy Job Press the <Start> button. <Start> button Important • If document is placed in the document feeder, do not press down on the document while it is being fed through the machine. Note • If a problem occurs, an error code appears on the screen.
Page 101 Overview of Copy Operations You can set this feature in the following cases: The tray selection is set to automatic. The zoom ratio is set to automatic. The zoom ratio is set to "100%" and both document and paper are the same size. The "Pages per Side"...
Page 102: Operations Performed While Copying
5 Copy Operations Performed While Copying While the machine is copying, you can cancel the currently executing job, and check or cancel pending jobs. Canceling the Current Copy Job To cancel the currently executing copy job: Press the <Stop> button. <Stop>...
Page 103: Id Card Copy
ID Card Copy ID Card Copy You can copy both sides of an ID card (name card, employee card, etc.) on one side of paper. Press the <ID Card Copy> button to use this feature. Original document Original orientation Copied output Front side Front side Back side...
Page 104 5 Copy Press the <Start> button. <Start> button To finish scanning to print only one side of the ID ID Card Copy [Copying...] Qty. 1 card, select [Cancel], and then press the <OK> button. Load your next original? Continue Cancel To continue scanning the other side of the ID card, place the other side of the ID card face down slightly away from the top left corner of the document glass, and then close the document cover.
Page 105: Advanced Copy Settings
Advanced Copy Settings Advanced Copy Settings This section describes the advanced functions available for Copy feature. Setting Item Description Page: Adjusts the copy density. P.106 Lighten/Darken Sets the document type. P.107 *1*2 Original Type Used to select one- or two-sided copying. P.107 2 Sided Collated...
Page 106: Lighten/Darken
5 Copy Lighten/Darken You can set the density from the five levels. The farther left the position of , the darker the copy; the farther right, the lighter and the toner saver mode. Press the <Lighten/Darken> button. <Lighten/Darken> button The selection such as a brightness level and the Copy Toner Saver changes everytime the <Lighten/ Toner Saver...
Page 107: Original Type
Advanced Copy Settings Original Type You can set the type of document to optimize copies. Press the <Original Type> button. <Original Type> button The selection of a document type changes Copy everytime the <Original Type> button is pressed. Text The selection is applied when the screen is Photo &...
Page 108: Collated
5 Copy The selection of a copy method changes Copy everytime the <2 Sided> button is pressed. The 1 Sided → selection is applied when the screen is returned → 2 Sided to the main menu screen without pressing the 1 Sided <OK>...
Page 109: Paper Supply
Advanced Copy Settings The machine outputs sheets sorted into sets that are arranged in page order. When document is placed in the document feeder, it automatically turns on (the setting can be changed to Off manually). On (Rotate) The machine outputs sheets sorted into sets that are arranged in page order by alternating between landscape and portrait orientations.
Page 110: Magnification Table
5 Copy Select [Reduce/Enlarge], and then press the <OK> Copy button. Auto Paper Supply... Reduce/Enlarge... Auto Pages per Side... Select the reduction/enlargement factor, and Reduce/Enlarge Qty. then press the <OK> button. [25-400] Auto Auto 50% A3 → A5 100% 70% A3 → A4,B4 → B5 The machine makes the copy the same size as the document.
Page 111: Original Size
Advanced Copy Settings Select [Pages per Side], and then press the <OK> Copy button. Paper Supply... Auto Reduce/Enlarge... Auto Pages per Side... Select the desired item, and then press the <OK> Pages per Side Qty. button. 2 Pages 4 Pages Disables the Pages per Side feature.
Page 112: Original - Binding Position
5 Copy Original - Binding Position You can set the position when binding documents. Select [Original - Binding Position], and then Copy press the <OK> button. Pages per Side... Original Size... Auto Flip on Long Original-Binding... Select the binding position, and then press the Original-Binding Position Qty.
Page 113 Advanced Copy Settings Select [Edge Erase], and then press the <OK> Copy button. Original-Binding... Flip on Long Output-Binding P... Flip on Long Edge Erase... Use the numeric keypad to enter a value, and Edge Erase Qty. then press the <OK> button. [0 - 50]...
Page 114: Managing The Copy Paper With Accounting
5 Copy Managing the Copy Paper with Accounting You can manage the copy paper usage for up to 30 users. You can set the passcode and the maximum number of copied impressions permitted for each user. The following features are available with Accounting function: Display/set the passcode.
Page 115: Fax
6 Fax This chapter describes the Fax functions. Note • This feature is available when the Fax Kit is installed. Overview of Fax Operations ....................116 Operations during faxing (Sending) ...................122 Operations during faxing (Receiving) ................123 Using the Control Panel Buttons to Specify the Fax Recipient........124 Advanced Fax Settings......................128 Sending/Receiving Faxes Manually ..................135 Receipt of Faxes..........................137...
Page 116: Overview Of Fax Operations
Document feeder Single sheet Multiple sheets Note • The document feeder is not available for some models. An optional component is required. Contact your local Fuji Xerox representative. Document glass Single sheet Bound documents, such as books Document Feeder Supported document sizes You can place standard size document in the document feeder.
Page 117 Overview of Fax Operations Important • To avoid paper jams, use the document glass for mixed size, folded, wrinkled, cut-and-pasted documents, curled paper, or carbon-backed paper. If you can flatten the curled document, you can use the document. Follow the steps below to place document in the document feeder. You can place a single or multiple pages of a document.
Page 118: Specifying The Recipient
6 Fax • The paper size for fax transmissions is different from the document sizes supporting automatic detection. For more information, refer to "Original Size" (P.130). CAUTION Do not apply excessive force to hold thick document on the document glass. It may break the glass and cause injuries.
Page 119 Overview of Fax Operations Press the <Fax> button. <Fax> button Note • You must enter the [Region] setting to use the Fax feature. If a message asking you to set the region appears when you press <Fax> button, set your region. For information on how to make the setting, refer to "Region"...
Page 120: Making Advanced Settings
6 Fax 2) Select the desired fax recipient. All Entries [#]:Info,[OK]:Save Note • You can press the <#> button to check the fax 001 Fuji Hanako number. Press the <Back> button to return the 002 Fuji Taro display to the previous screen. 010 Fuji Hiroshi 3) Press the <OK>...
Page 121 Overview of Fax Operations Placing document on the document glass Copying document with non-standard sizes An error screen appears when you place non- Ready to Fax: 0123457890 standard size document on the document glass. In this case, select a document size manually by Original Type...
Page 122: Operations During Faxing (Sending)
6 Fax Operations during faxing (Sending) You can cancel the fax currently being sent, and check or cancel pending jobs. Canceling the Fax Being Sent To cancel the fax currently being sent: Press the <Stop> button. <Stop> button Checking Job Status Follow the steps below to check the status of the fax job currently being executed, or the status of a fax job waiting to start (a pending job).
Page 123: Operations During Faxing (Receiving)
Operations during faxing (Receiving) Operations during faxing (Receiving) You can cancel the fax currently being received. Canceling the Fax Being Received To cancel the fax currently being received: Press the <Stop> button. <Stop> button Select the fax job that you want to cancel, and [Printing...] then press the <OK>...
Page 124: Using The Control Panel Buttons To Specify The Fax Recipient
6 Fax Using the Control Panel Buttons to Specify the Fax Recipient You can use the control panel buttons to specify the fax recipient. Using the Numeric Keypad To use the numeric keypad to enter the fax recipient's number directly: Press the <Fax>...
Page 125: Using The
Button
Using the Control Panel Buttons to Specify the Fax Recipient Press the <Fax> button. <Fax> button The [Enter Recipient] screen appears. Enter Recipient Recipient... Resolution... Standard Original Type... Text Press a One Touch button. One Touch button Example: Screen displayed when the One Touch 001 Fuji Hanako button <1>...
Page 126: Using The Button
6 Fax The [Enter Recipient] screen appears. Enter Recipient Recipient... Resolution... Standard Original Type... Text Press the <Address Book> button. <Address Book> button Select the desired fax recipient. Sending a fax to a recipient registered as a Speed Dial entry 1) Select [All Entries], and then press the <OK>...
Page 127 Using the Control Panel Buttons to Specify the Fax Recipient Press the <Fax> button. <Fax> button The [Enter Recipient] screen appears. Enter Recipient Recipient... Resolution... Standard Original Type... Text With the [Recipient] item selected, press the <Speed Dial> button <Speed Dial> button. Use the numeric keypad to enter the desired Speed Dial (001-099) Speed Dial number.
Page 128: Advanced Fax Settings
6 Fax Advanced Fax Settings This section describes the advanced functions available for Fax feature. Setting Item Description Page: Resolution* Sets the scan resolution. P.128 Original Type* Sets the document type. P.129 Lighten/Darken* Adjusts the copy density. P.130 Original Size* Sets the document size.
Page 129: Original Type
Advanced Fax Settings Select [Resolution], and then press the <OK> Ready to Fax: 0123457890 button. Recipient... 001 Fuji Han Resolution... Standard Original Type... Text Select the resolution, and then press the <OK> Resolution button. Standard Fine Standard Superfine The standard mode. The machine scans at a resolution of 200 ×...
Page 130: Lighten/Darken
6 Fax Lighten/Darken You can set the density from five levels. The farther left the position of , the darker the copy; the farther right, the lighter. Select [Lighten/Darken], and then press the <OK> Ready to Fax: 0123457890 button. Resolution... Standard Original Type...
Page 131: Send Priority
Advanced Fax Settings Auto If document is a standard size, the machine detects the document size automatically. The paper size used for sending the fax is determined by the detected document size. Document Size Paper Size Size placed on the document Size placed in the document Fax is Sent As glass...
Page 132: Sided
6 Fax • The Polling function may not be supported by some remote fax machines. • The cost of the call will be charged to the machine. • Only one recipient can be specified for single remote polling. • It redials if the other party does not respond. Select [Polling], and then click the <OK>...
Page 133: Edge Erase
Advanced Fax Settings Edge Erase You can set to erase the black shadows created around the edge of the paper when scanning a fax with the document cover open or copying a bound document. You can set a value between 0 and 10 mm (in 1 mm increments) for the Edge Erase function. Note •...
Page 134: Delayed Fax
6 Fax Select [On], and then press the <OK> button. Off Hook Delayed Fax Used to send a document stored in the machine at a specified time, or issue a command to a remote machine to send a stored document at a specified time (Delayed Polling). The number of documents that can be set up simultaneously is 3 for delayed transmission and 1 for Delayed Polling.
Page 135: Sending/Receiving Faxes Manually
Sending/Receiving Faxes Manually Sending/Receiving Faxes Manually When an external phone is connected, you can switch the machine directly from a voice call to a fax send or receive operation. Follow the steps below to perform the operation. Lift the receiver and make a call. The call is connected when the receiver picks up.
Page 136 6 Fax 3) Press the <Start> button. <Start> button Receive the document. Replace the receiver to end the call.
Page 137: Receipt Of Faxes
Receipt of Faxes Receipt of Faxes Received faxes can be printed on paper with the paper type of [Plain 1], sized B5 , 8.5 × 11" , 8.5 × 11" , A4 , B4 , or A3 using one-sided printing only. You can restrict the paper size on which incoming faxes are received.
Page 138: Sending Fax Directly From Your Computer
The procedure used to Direct Fax will vary according to the application you are using. See your application's manual for the specific procedure. The steps below are the operation used in the [FX DocuCentre S2420] print driver screen. Note • You can send a fax up to 250 pages in one transmission. If it exceeds the 250 pages, send it as a separate file.
Page 139 Sending Fax Directly from your Computer Specify a recipient. Note • For information on specifying a recipient, click [Help] on the [Recipient Setting] screen to display Help Information. Also, you can select the recipient registered in the Address Book Editor. For information on the installation of Address Book Editor, refer to "Installing the Scan Driver"...
Page 140 6 Fax...
Page 141: Scan
7 Scan This chapter describes the Scan functions. Scanning Procedure........................142 Using an Application to Load Scan Data from the Machine via USB....146 Sending Scan Data to PC as E-mail Attachment - E-mail...........147 Sending Scan Data to PC over Network - PC (Network) ..........149 Operations during Scanning ....................151 Advanced Scanner Settings....................152...
Page 142: Scanning Procedure
Document feeder Single sheet Multiple sheets Note • The document feeder is not available for some models. An optional component is required. Contact your local Fuji Xerox representative. Document glass Single sheet Bound documents, such as books Document Feeder Supported document sizes You can place the standard size documents in the document feeder.
Page 143 Scanning Procedure Important • To avoid paper jams, use the document glass for mixed size, folded, wrinkled, cut-and-pasted documents, curled paper, or carbon-backed paper. If you can flatten the curled document, you can use the document. Follow the steps below to place document on the document feeder. You can place a single or multiple pages of a document.
Page 144 7 Scan Note • When [Original Size] is set to [Auto], an error screen appears when you place a non-standard size document on the document glass. In this case, select a document size manually by selecting [Original Size] from the menu items. Depending on the selected document size, the printout may be too large for the paper or may have shadows at the edges.
Page 145: Using The Scan Feature
Scanning Procedure Using the Scan Feature You can select the scan functions from the following list. Scan Function Connection Details See Page Using an Scan data is loaded into the computer P.146 application Windows using the TWAIN or Imaging Acquisition(WIA) compatible application.
Page 146: Using An Application To Load Scan Data From The Machine Via Usb
Place document. Refer to "Placing Document" (P.142). Start an application to scan the document. Select the menu item for selecting a scanner (source). Select [FX DocuCentre S2420/S2220]. Make advanced settings as needed. Note • For information on the Scan functions, click [Help] in the screen to display Help Information.
Page 147: Sending Scan Data To Pc As E-Mail Attachment - E-Mail
Sending Scan Data to PC as E-mail Attachment - E-mail Sending Scan Data to PC as E-mail Attachment - E-mail This function allows you to send scanned data via e-mail. You can send the monochrome scanned data in PDF or TIFF or the color scanned data in PDF or JPEG attached to an e-mail. The SMTP protocol is used for the e-mail transmission.
Page 148 7 Scan • To check the e-mail address registered for a recipient, select the recipient and press the <#> button. When you have checked the address, press the <OK> button. Make advanced settings as needed. Scan to [02] For more information on advanced settings, refer to "Advanced Color Mode...
Page 149: Sending Scan Data To Pc Over Network - Pc (Network)
Sending Scan Data to PC over Network - PC (Network) Sending Scan Data to PC over Network - PC (Network) This function allows you to send scanned data to a network-based computer. You can send the monochrome scanned data in PDF or TIFF or the color scanned data in PDF or JPEG to the specified computer.
Page 150 7 Scan Select the desired address of computer, and then PC(Network) [#]:Info Jump to [_ ] press the <OK> button. 01 pc1 Note • You can also enter the two-digit number of 02 Smith registered computer to jump to the specified 03 pc2 computer .
Page 151: Operations During Scanning
Operations during Scanning Operations during Scanning While the machine is scanning document, you can cancel the currently executing job, and check or cancel the pending jobs. Canceling the Current Scan Job To cancel the currently scanning job: On the machine Press the <Stop>...
Page 152: Advanced Scanner Settings
7 Scan Advanced Scanner Settings This section describes the advanced functions available for Scan feature with [E-mail] or [PC (Network)] functions. Setting Item Description See Page Lighten/Darken* Adjusts the scan density. P.152 Original Type* Sets the document type. P.153 2 Sided Sets whether the document is one- or two-sided.
Page 153: Original Type
Advanced Scanner Settings The selection of the brightness level changes Lighten/Darken everytime the <Lighten/Darken> button is Darken Normal Lighten pressed. The selection is applied when the screen is returned to the main menu screen without Lighten/Darken... pressing the <OK> button. You can change the displayed time length of the setting screen.
Page 154: Sided
7 Scan Text (default) Select this item when document contains sharp black and white objects such as text. Photo & Text Select this item when document contains both text and photos. Photo Select this item when document contains only photos. 2 Sided You can set to scan a 1 Sided or 2 Sided document.
Page 155: Color Mode
Advanced Scanner Settings Press the <Collated/Resolution> button. <Collated/Resolution> button The selection of a resolution changes everytime Scan to [01] the <Collated/Resolution> button is pressed. The 200 x 200 dpi selection is applied when the screen is returned 300 x 300 dpi to the main menu screen without pressing the 400 x 400 dpi <OK>...
Page 156: Original Size
7 Scan Select [File Format], and then press the <OK> Scan to [01] button. Color Mode... Color File Format... Original Size... Select the desired file format, and then press the File Format <OK> button. TIFF PDF (default) JPEG Supports both [Black & White] and [Color]. TIFF Selectable when [Black &...
Page 157: Print
8 Print This chapter describes how to print using the print driver. Major Print Driver Functions ....................158 Printing ............................159 Operations during Printing .....................160...
Page 158: Major Print Driver Functions
8 Print Major Print Driver Functions This section describes the major print driver functions used for printing. The print driver must be installed before use. For information on how to install the print driver, refer to "Installing the Print Driver/Scan Driver" (P.61). Note •...
Page 159: Printing
The procedure used to print will vary according to the application you are using. See your application's manual for the specific procedure. The steps below are the operation used for the [FX DocuCentre S2420] print driver screen. Select [Print] from the application's [File] menu.
Page 160: Operations During Printing
8 Print Operations during Printing You can cancel the currently printing job. Stopping the Print Job To cancel the currently printing job: On the machine Press the <Stop> button. <Stop> button On the computer Double-click the printer icon located on the task bar in the lower right corner of the screen.
Page 161: Tools
9 Tools Each function is set to the factory default (initial) settings, but you can customize these settings to match your operating environment. You can change the settings in the [Tools] screen in System Administration mode. Note • Some settings cannot be displayed on some models. An optional component is required. For more information, contact our Customer Support Center.
Page 162: System Settings Procedure
9 Tools System Settings Procedure An overview of how to change the machine's default settings or register Phone Book entries as Speed Dial numbers is shown below. Important • If there are any current or pending jobs, you cannot enter System Administration mode. If you still cannot enter System Administration mode, wait for 5 minutes and try again since there may be background process running such as fax job.
Page 163: Exit System Administration Mode
System Settings Procedure Exit System Administration Mode Press the <Log In/Out> button. <Log In/Out> button Note • If any settings that require to reboot the machine for the new settings to be applied, reboot the machine as the message appear. •...
Page 164: List Of Tools Menu Items Displayed In System Administration Mode
9 Tools List of Tools Menu Items Displayed in System Administration Mode The table below lists the default settings you can change. The items displayed will vary according to your machine's configuration. Setting Item Description See Page: Default Settings Used to set the default values of the setting P.168 items shown on the control panel display.
Page 165 List of Tools Menu Items Displayed in System Administration Mode Setting Item Description See Page: Auto Collate Used to set to rotate when Collated is P.187 selected for output method. Scan Settings Used to make Scan feature settings. P.188 Background Suppression Used to set whether to remove the P.188 background of an image.
Page 166 9 Tools Setting Item Description See Page: Border Limit Used to set the image size limit to split the P.192 page when the incoming data is too large for the output paper. Receive Size Used to restrict the paper size of faxes that P.193 can be received.
Page 167 List of Tools Menu Items Displayed in System Administration Mode Setting Item Description See Page: Show Toner Alert Used to set how frequently to display P.202 messages when the toner cartridge needs to be replaced. Show Drum Alert Used to set how frequently to display P.202 messages when the drum cartridge needs to be replaced.
Page 168: Default Settings
9 Tools Default Settings Use the [Default Settings] screen to make default settings for the Copy, Scan, and Fax features. For information on how to display the [Default Settings] screen, refer to "System Settings Procedure" (P.162). Copy Sets the default advanced copy settings displayed when the control panel's <Copy> button is pressed.
Page 169: Id Card Copy
Default Settings Original Type Sets the default value displayed for [Original Type]. This setting optimizes the copy characteristics for the specified document type. [Text] is set at the time of factory shipment. Text Set when copying documents with sharp black and white contrast, such as text documents. Photo &...
Page 170: Scan
9 Tools Text Set when copying document with sharp black and white contrast, such as text document. Photo & Text Set when copying document containing both text and photos. Photo Set when copying photos. Edge Erase Sets the default value displayed for [Edge Erase]. Setting a value for this menu item erases the black shadows created around the edges of the paper when copying with the document cover open.
Page 171: Fax
Default Settings JPEG Saves the scanned document in JPEG file format. Resolution Sets the default scan resolution displayed for [Resolution]. You can select [200 dpi], [300 dpi], [400 dpi], or [600 dpi]. [200 dpi] is set at the time of factory shipment. Note •...
Page 172 9 Tools Resolution Sets the default fax scan resolution displayed for [Resolution]. [Standard] is set at the time of factory shipment. Standard Scans faxes at the resolution of 200 x 100 dpi (7.9 x 3.9 dots/mm). Fine Scans faxes at the resolution of 200 x 200 dpi (7.9 x 7.9 dots/mm). Superfine Scans faxes at the resolution of 400 x 400 dpi (15.7 x 15.7 dots/mm).
Page 173 Default Settings Sets the default value displayed for [ECM]. This setting resends the fax if an error resulting in transmission failure occurs. You can select [On] or [Off]. [On] is set at the time of factory shipment. Delayed Fax Sets the default value displayed for [Delayed Fax]. This setting lets you specify the time to send a fax.
Page 174: Device Information
9 Tools Device Information The [Device Information] screen displays the following items: Item Description Product Name The product's name. Serial Number The machine's serial number. Printer Name The printer's name. System Admin. E-mail Address The System Administrator's e-mail address. Firmware Version The machine's firmware version.
Page 175: Tray Settings
Tray Settings Tray Settings The Tray Settings set the paper type (paper quality) for each paper tray. The tray settings is also used to set the paper size for the Tray 5 (bypass). To maintain the same print quality after changing the quality of paper in a tray, change the tray's default paper quality setting to match the new paper.
Page 176: Custom Paper Size Settings
9 Tools Custom Paper Size Settings You can set the non-standard paper sizes to the Customs (1 to 5) for the Tray 5 (bypass) (X (horizontal) 98 to 432 mm, Y (vertical) 127 to 297 mm). The registered Customs can be selected in [Original Size] for Copy feature.
Page 177: Control Panel Language
Control Panel Language Control Panel Language You can select from three languages, English, Simplified Chinese, or Korean, for the user interface language used in the control panel display. Note • The default language may vary depending on the region of purchase. Follow the steps below to select the language.
Page 178: Default Display
9 Tools Default Display The [Default Display] screen lets you change the Default Display screen. The screen is displayed at power ON and after returning from Energy Saver mode. You can select the [Copy] screen, [Fax] screen, or [Scan] screen as the Default Display screen. [Copy] is set at the time of factory shipment.
Page 179: Phone Book
Phone Book Phone Book The machine's Phone Book has Speed Dial and Group functions. Speed Dial and Group are handy ways to quickly specify recipients when sending faxes. Note • The Speed Dial and Group functions are not displayed when the Fax Kit (option) is not mounted. •...
Page 180 9 Tools Select [Fax Number], and then press the <OK> Speed Dial 001 [C]:Delete button. Name Fuji Hanako Fax Number Apply Settings Enter the fax number to register, and then press 001:Enter Phone No. the <OK> button. Note • You can enter up to 50 characters for the fax number (numbers as well as the number sign (#), asterisk (*), and underscore (_)).
Page 181: Group
Phone Book Select [Yes], and then press the <OK> button. Delete Dial [Are You Sure?] Group The Group function lets you group the registered Speed Dial entries into groups (up to 6 groups). Note • You can register up to 99 Speed Dial entries in each group. In the [Phone Book] screen, select [Group], and Phone Book then press the <OK>...
Page 182 9 Tools Press the < > button. < > button Note • A checkmark [ ] appears in the checkbox next to each Speed Dial entry. Pressing the < > button again erases the checkmark [ ]. • If you press the <#> button, you can check the details for the selected Speed Dial entry.
Page 183 Phone Book Select [Yes], and then press the <OK> button. Delete Group [Are You Sure?]...
Page 184: Wired Network
9 Tools Wired Network Used to make network environment settings. Note • This function does not display unless the Network Kit is installed. For information on how to display the [Wired Network] screen, refer to "System Settings Procedure" (P.162). Ethernet Used to set the Ethernet type to use.
Page 185: Ip Filter
Wired Network RARP Automatically acquires the IP address from the RARP server. DHCP/AutoNet Automatically acquires the IP address, subnet mask, and gateway address from the DHCP server. If communication with the DHCP server fails, the AutoIP function is activated to allocate an IP address (169.254.xxx.xxx).
Page 186 9 Tools IPv4 Sets whether to restrict the IPv4 addresses that can access the machine. When this setting is enabled, you can register up to 10 IP addresses/subnet masks to support. IPv6 Sets whether to restrict the IPv6 addresses that can access the machine. When this setting is enabled, you can register up to 10 IP addresses/subnet masks to support.
Page 187: Copy Settings
Copy Settings Copy Settings Used to set the functions for the Copy feature. For information on how to display the [Copy Settings] screen, refer to "System Settings Procedure" (P.162). Sharpness You can select [Soften +2], [Soften +1], [Normal], [Sharpen +1], or [Sharpen +2]. [Normal] sets the sharpness at the standard level;...
Page 188: Scan Settings
9 Tools Scan Settings Used to set the functions for the Scan feature. Note • The following settings are available for the Scan to E-mail and Scan to PC (Network) functions. For the TWAIN and Windows Imaging Acquisition (WIA) application settings, the settings that you specify with the application are applied.
Page 189: Edge Erase
Scan Settings Edge Erase Sets the default value displayed for [Edge Erase]. Setting a value for this menu item erases the black shadows created around the edges of the paper when scanning with the document cover open. You can set values between 0 and 10 mm (in 1 mm increments). [2 mm] is set at the time of factory shipment.
Page 190: Fax Settings
9 Tools Fax Settings Used to set the functions for the Fax feature. Note • If [Unknown] is set for [Region], no other settings besides [Region] are shown. When you use the fax function, be sure to make the [Region] setting and [Clock] in [System Settings]. •...
Page 191: Line Type
Fax Settings Line Type Sets the line type to use. [PSTN] is set at the time of factory shipment. PSTN Set for fax transmissions on a standard phone line. Set for fax transmissions on an internal private branch exchange within a corporation, or on a public line.
Page 192: Send Header
9 Tools Send Header Sets whether to record and send fax header information (such as date, sender, and recipient) at the beginning of faxes. You can select [On] or [Off]. [On] is set at the time of factory shipment. Company Name Used to register the sender's name to be sent to the recipient when a fax is sent.
Page 193: Receive Size
Fax Settings You can set values between 0 and 127 mm (in 1 mm increments). [16 mm] is set at the time of factory shipment. Receive Size Used to restrict the paper size incoming faxes are printed. When an incoming fax is received, the machine notifies the sender fax machine of the required fax size.
Page 194: Off Hook Level
9 Tools [0%] is set at the time of factory shipment. Off Hook Level Used to set the level for detecting an off-the-hook receiver when an external phone is mounted. You can select from [10 volts], [15 volts], [20 volts], [25 volts], and [35 volts]. [10 volts] is the lowest extraction level, and [35 volts] is the highest extraction level.
Page 195: Transmission Report
Fax Settings Enable Auto Print The machine automatically prints transmission results after every 50 faxes sent/received. Note • The maximum number of saved transmission logs is 100 for sent logs and 300 for received logs. When Enable Auto Print is set to On, fax transmission is disabled when the number of saved documents in either the sent or receive log exceeds the maximum number of saved logs if the report cannot be printed due to the machine being out of paper or a similar issue.
Page 196: Protocol Report
9 Tools Protocol Report Sets the machine's protocol information printing operation after sending faxes. [Never Print] is set at the time of factory shipment. Always Print Prints whenever fax transmission has been completed. Print On Error The machine prints the transmission result when fax transmission fails. Never Print The machine does not print the transmission result regardless of whether fax transmission succeeds or fails.
Page 197: System Settings
System Settings System Settings Used to make other settings. For information on how to display the [System Settings] screen, refer to "System Settings Procedure" (P.162). Power Saver Timer Used to make settings for the Energy Saver function. Low Power Mode Sets the amount of time the machine waits before entering Low Power mode.
Page 198: Job Cancel
9 Tools You can select [20 seconds], [30 seconds], [60 seconds], or [90 seconds]. [30 seconds] is set at the time of factory shipment. Job Cancel Sets whether the machine automatically cancel the job when an error occurs. You can select [On] or [Off]. If [On] is selected, you can set a value between 60 and 5940 seconds (in 1 second increments).
Page 199: Date Format
System Settings Example: To enter January 23, 2013 as the date, Date [OK]:Next Screen press <2><0><1><3> <0><1> <2><3>. Note • Enter the date in the display format set in [Date 2013 / 1 / Format]. • Press the < > and < >...
Page 200: Audio Tones
9 Tools Select the time display format, and then press Time Format the <OK> button. Audio Tones Used to set the machine's operation and status audio tones. All Tones Sets the volume of all the machine's tones. Use this setting to set all the tones to the same volume.
Page 201: Job History Verbose
System Settings You can select [Soft], [Normal], or [Loud]. Select [Off] to disable this tone. [Normal] is set at the time of factory shipment. Out of Paper Sets the volume of the tone that sounds to indicate a job has failed and been put on hold because the paper tray has run out of paper.
Page 202: Paper Size Settings
9 Tools When this setting is enabled, users must enter a passcode to use the Copy feature. [Off] is set at the time of factory shipment. Users are permitted to use the Copy feature without entering a passcode. Single Users must enter a single specified passcode to use the Copy feature. Use the system administrator's passcode.
Page 203: Switch Paper Size 1
] or [16K ] is set at the time of factory shipment. Maintenance Used to clear the counter of the consumables/periodic replacement parts when directed by your local Fuji Xerox representative. Important • Do not use this function except as necessary.
Page 204: Security Settings
9 Tools Security Settings System Administrator Passcode Used to set the passcode for entering System Administration mode. You can enter between 4 to 6 numbers from 0 to 9. [11111] (five "1" digits) is set at the time of factory shipment. Follow the steps below to make the settings.
Page 205: User Management
User Management User Management When [Multiple] is selected under [User Control], you can manage the amount of copy paper used per user or group using Accounting. Used to set passcodes and the maximum number of impressions permitted for copying as well as to check the total number of impressions copied for each user or group.
Page 206: Reset Copied Impressions
9 Tools The current passcode is displayed. Login Passcode Note • To change the passcode, press the <C> (Clear) button to erase the current passcode, and then [0001 use the numeric keypad to enter a new passcode. Press the <OK> button. Copied Impressions Displays the total number of impressions the user has currently copied.
Page 207 User Management In the [Tools] screen, select [User Management], Tools and then press the <OK> button. System Settings... For information on how to display the [Tools] screen, refer to Security Settings... "System Settings Procedure" (P.162). User Management... Select [Reset Copied Impressions], and then User Management press the <OK>...
Page 208 9 Tools...
Page 209: 10 Machine Status
10 Machine Status This chapter describes how to check the basic information and status of your machine. Note • Some settings cannot be displayed on some models. An optional component is required. For more information, contact our Customer Support Center. Checking Consumables ......................210 Selecting Language ........................212 Checking the Machine’s IP Address ..................213...
Page 210: Checking Consumables
10 Machine Status Checking Consumables The [Machine Status] screen displays the status of consumables such as the toner cartridge and the drum cartridge. Follow the steps below to check the status of consumables. Press the <Machine Status> button. <Machine Status> button Machine Status Toner Status: Language...
Page 211 Checking Consumables Replacement is needed now. [Error] A drum cartridge error occurred.
Page 212: Selecting Language
10 Machine Status Selecting Language You can select from three languages, English, Simplified Chinese, and Korean, for the user interface language used in the control panel display. Note • The default language may vary depending on the region of purchase. Follow the steps below to select the language.
Page 213: Checking The Machine's Ip Address
Checking the Machine’s IP Address Checking the Machine’s IP Address You can display the IPv6 or IPv4 address of your machine. Note • This feature is available when the Network Kit is installed. Press the <Machine Status> button. <Machine Status> button In the [Machine Status] screen, select [IP Machine Status Toner Status:...
Page 214: Checking The Meter
10 Machine Status Checking the Meter The [Billing Information] screen shows the number of pages output by the machine, itemized as follows: Item Description Product Code Product code of your machine. Serial Number Serial number of your machine. Meter1 The total number of pages printed for copying, printing, or incoming faxes.
Page 215: Printing Reports/Lists
Printing Reports/Lists Printing Reports/Lists The machine can print the following reports/lists: Report/List Description System Settings Report Prints the machine's hardware configuration, version information, number of pages printed by each function, status of consumables, the items that can be set by CentreWare Internet Service, and their values. Service Settings Report Prints the items that can be set from the control panel in System Administration mode.
Page 216: Service Settings
10 Machine Status Report/List Description Prints the broadcast communication results. Fax Broadcast Report Prints the list of accumulated documents being deleted due to power Unprocessed Fax Job cut. This report is automatically printed when the machine power is switched on. Note •...
Page 217: Notification Display
Notification Display Notification Display You can set whether to display the Notification screen. By default, the machine is set to display the notification. Press the <Machine Status> button. <Machine Status> button Select [Notification Display], and then press the Machine Status Toner Status: <OK>...
Page 218: Id Card Guidance Display
10 Machine Status ID Card Guidance Display You can set whether to display the guidance of the ID Card Copy feature. By default, the machine is set to display the guidance. Press the <Machine Status> button. <Machine Status> button Select [ID Card Guidance], and then press the Machine Status Toner Status: <OK>...
Page 219: Quick-Button Selection Timer
Quick-Button Selection Timer Quick-Button Selection Timer You can set the displayed time length of the setting screens when a Quick-Button is pressed. By default, the time length is set to 2 seconds. Press the <Machine Status> button. <Machine Status> button Select [Quick-Button Selection Timer], and then Machine Status Toner Status:...
Page 220 10 Machine Status...
Page 221: 11 Job Status
11 Job Status This chapter describes how to check the status of current or pending jobs, and how to cancel jobs. Note • Some settings cannot be displayed on some models. An optional component is required. For more information, contact our Customer Support Center. Checking Current/Pending Jobs....................222 Canceling the Current Job.......................223 Canceling a Pending Fax Job....................224...
Page 222: Checking Current/Pending Jobs
11 Job Status Checking Current/Pending Jobs You can check the status of the following current or pending jobs: Current print, scan or fax job Pending print jobs Pending fax jobs to send Note • Completed jobs are not displayed. Press the <Job Status> button. <Job Status>...
Page 223: Canceling The Current Job
Canceling the Current Job Canceling the Current Job Press the <Job Status> button. <Job Status> button Select the current job. Active Jobs [Stop]:Delete Fax (Print) Print Print Press the <Stop> button. <Stop> button Important • You may not be able to cancel a job depending on the status of the job processing.
Page 224: Canceling A Pending Fax Job
11 Job Status Canceling a Pending Fax Job The only type of pending fax job that can be cancelled is a reserved fax job. In the [Active Jobs] screen, select [Fax (Send)], Active Jobs Active Jobs [Stop]:Delete and then press the <OK> button. Fax(Send)...
Page 225: 12 Maintenance
12 Maintenance This chapter describes how to replace consumables and clean the machine. Replacing Consumables......................226 Cleaning the Machine.......................231...
Page 226: Replacing Consumables
CT201911 1unit/box Drum Cartridge CT351007 1unit/box Important • Our service representatives will replace the drum cartridge. Contact your local Fuji Xerox representative or sales representative. Note • We recommend that you always keep spare consumables/periodic replacement parts available. WARNING Never use a vacuum cleaner for spilled toner and residual toner in this product, toner cartridge or toner bottle.
Page 227: Replacing The Toner Cartridge
Important • When you replace a toner cartridge, toner may spill and soil the floor. We recommend laying paper on the floor beforehand. • The use of toner cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only the toner cartridges recommended by Fuji Xerox.
Page 228 Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire and cause burn injuries or explosion. If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for its disposal.
Page 229 Replacing Consumables Orient the toner cartridge with the arrow ( ) facing up, and insert it as far as it will go. Close the front cover. Note • If the front cover is not completely closed, an error code will appear and the machine will remain paused.
Page 230: Replacing The Drum Cartridge
Use the figures above only as a guideline. Important • The use of drum cartridges not recommended by Fuji Xerox may lower the machine's output quality or performance. Always use drum cartridges recommended by Fuji Xerox in the machine.
Page 231: Cleaning The Machine
Cleaning the Machine Cleaning the Machine This section describes how to clean the machine such as the outer casing, the document cover, the document feeder, and the document glass. WARNING When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product.
Page 232: Cleaning The Document Presser And The Narrow Glass Strip
12 Maintenance Wipe the document cover with a soft cloth moistened with water to remove any dirt, and then wipe it with a soft, dry cloth. Important • Do not use cleaning agents other than water or neutral detergent. Note •...
Page 233: Cleaning Document Feeder Rollers
Cleaning the Machine Cleaning Document Feeder Rollers If the document feeder rollers become soiled, smudges may appear on copies, faxes or scanned documents and paper jams may occur. To ensure clean copies at all times, clean the document feeder rollers about once a month. Important •...
Page 234 12 Maintenance...
Page 235: 13 Problem Solving
13 Problem Solving This chapter provides possible solutions to various problems you may encounter with the machine. Troubleshooting..........................236 Machine Problems........................237 Image Quality Problems......................241 Copying Problems........................246 Printer Problems..........................249 Fax Problems ..........................251 Scan Problems..........................254 Network Related Problems .....................258 Error Code ............................265 Paper Jams ............................278 Document Jams ..........................284...
Page 236: Troubleshooting
13 Problem Solving Troubleshooting This section describes troubles that may occur with the machine and their solutions. Follow the troubleshooting procedure below to solve the problems. There is a problem with the [Action] Refer to "Machine Problems" (P.237). machine's operation. A message is displayed.
Page 237: Machine Problems
Machine Problems Machine Problems Check the machine's status again if you suspect a malfunction. Symptom Possible Cause Remedy The machine is Is the power switched ON? Switch the power ON. not powered on. Refer to "Power Source" (P.68). Is the power cord plugged Switch the power OFF and make sure the into the power outlet? power plug is inserted securely.
Page 238 13 Problem Solving Symptom Possible Cause Remedy Unable to insert Did you open a cover or Do not forcibly insert or remove the tray. or remove a tray. switch the machine off during Switch off the power. In a few seconds, printing? switch on the power.
Page 239 Machine Problems Symptom Possible Cause Remedy Paper is often Is paper loaded correctly in Load paper correctly. jammed or the tray? Refer to "Loading Paper in Trays 1 to 4 (Optional)" wrinkled. (P.89). Is the tray inserted correctly? Correctly insert the tray by firmly pushing it until it stops.
Page 240 13 Problem Solving Symptom Possible Cause Remedy Documents often Are suitable types of Correctly load the documents suitable for the jam. documents being used? document feeder. Refer to "Placing Document" (P.96). Are you using the irregular shaped documents, business cards, transparencies, or thin documents? Are there any sticky tags, Remove any sticky tags, paper clips, or...
Page 241: Image Quality Problems
Image Quality Problems Image Quality Problems If the image quality of the printout is poor, use the table below to find our most likely cause, and take the required action. If the image quality remains poor after taking the required action, contact our Customer Support Center.
Page 242 13 Problem Solving Symptom Possible Cause Remedy Copies are out of Have you placed the Place the document correctly. position or document correctly? Refer to "Placing Document" (P.96). crooked. Is the paper loaded correctly Load the paper correctly. in the tray? Refer to "Loading Paper in Trays 1 to 4 (Optional)"...
Page 243 Image Quality Problems Symptom Possible Cause Remedy Black spots The drum cartridge has Replace the drum cartridge with a new one. appear in copies. deteriorated or been Refer to "Replacing the Drum Cartridge" (P.230). damaged. Black or colored The drum cartridge has Replace the drum cartridge with a new one.
Page 244 13 Problem Solving Symptom Possible Cause Remedy The printout The paper is damp. Replace the paper with new paper. comes off on the The paper is unsuitable. Load the correct type of paper. fingers. The toner is not fused to the paper.
Page 245 Image Quality Problems Symptom Possible Cause Remedy The printout is When using the Tray 5 Load paper of the correct type and size in the faint overall. (bypass) to print, the paper Tray 5 (bypass). size specified in the print Refer to "Loading Paper in Tray 5 (bypass)"...
Page 246: Copying Problems
13 Problem Solving Copying Problems This section provides possible solutions to various problems you may encounter when using the Copy features. Unable to Copy The table below lists possible solutions when you are unable to copy. Symptom Possible Cause Remedy The document is The document size is too The minimum size of document that can be...
Page 247 Copying Problems Symptom Possible Cause Remedy Copies are too The copy density adjustment Adjust the copy density. dark or too light. is not right. Refer to "Lighten/Darken" (P.106). The document is light. Adjust the copy density. Refer to "Lighten/Darken" (P.106). The image quality setting is If the copy output of black text is too light, not correct for the document.
Page 248 13 Problem Solving Symptom Possible Cause Remedy The copy is not The document cover or Clean the document cover or document glass. the desired size. document glass is dirty. Refer to "Cleaning the Document Cover and the Document Glass" (P.231). The document is a Place a sheet of white paper over the transparency or highly...
Page 249: Printer Problems
Printer Problems Printer Problems Unable to Print The table below lists possible solutions when you are unable to print. Symptom Possible Cause Remedy Data remains in The machine's power is not Switch the machine's power ON. the printer icon. Refer to "Power Source" (P.68). The computer’s cable is Connect the computer's cable.
Page 250 13 Problem Solving Symptom Possible Cause Remedy The computer is Confirm whether the print On the computer, select the print driver not using the print driver on the computer is the supplied with the machine. If the print driver is not listed for selection, install the print driver supplied one supplied with the with the machine...
Page 251: Fax Problems
Fax Problems Fax Problems This section provides possible solutions to various problems you may encounter when using the Fax feature. Note • The Fax features are not available for some models. An optional component is required. For more information, contact our Customer Support Center. Problems When Sending Faxes The table below lists possible solutions when the machine cannot send a fax.
Page 252: Problems When Receiving Faxes
13 Problem Solving Symptom Possible Cause Remedy The image quality The document scanning glass Clean the document scanning glass. is poor. is dirty. Refer to "Cleaning the Document Presser and the Narrow Glass Strip" (P.232). The fax transmission density Adjust the fax transmission density. is not correct.
Page 253 Fax Problems Symptom Possible Cause Remedy The image quality The drum cartridge is Make a copy. If the image quality is poor, is poor. scratched. replace the drum cartridge. Refer to "Replacing the Drum Cartridge" (P.230). The sender's document Check on the problem with the sender. scanner is dirty.
Page 254: Scan Problems
13 Problem Solving Scan Problems This section provides possible solutions to various problems you may encounter when using the Scan feature. Unable to Scan The table below lists possible solutions when you are unable to scan. Symptom Possible Cause Remedy The document is The document size is too The minimum size of document that can be...
Page 255: Unable To Send Scan Data In E-Mail
Scan Problems Unable to Send Scan Data in E-mail The table below lists possible solutions when you are unable to send a scanned document as e-mail. Symptom Possible Cause Remedy Unable to send an The registered e-mail address Check the entered e-mail address. e-mail.
Page 256: Unable To Forward A Scan Document On The Network (Smb)
13 Problem Solving Unable to Forward a Scan Document on the Network (SMB) The table below lists possible solutions when you are unable to forward a scan document on the network. Symptom Possible Cause Remedy Unable to forward Has the server been entered Check the server setting.
Page 257: Scan Image Quality Problems
Scan Problems Scan Image Quality Problems This table below lists possible solutions to problems with the image quality of scan data. Symptom Possible Cause Remedy The scanned The document cover or Clean the document cover or document glass. image is dirty. document glass is dirty.
Page 258: Network Related Problems
13 Problem Solving Network Related Problems This section provides possible solutions to network problems. Problems Using TCP/IP (LPD/Port9100) The table below lists possible causes for problems that occur when using TCP/IP (LPD/ Port9100), the methods to check, and the required actions to take. Unable to Print Possible Cause How to Check...
Page 259: Problems Using Centreware Internet Services
Network Related Problems Problems Using CentreWare Internet Services The table below lists possible solutions to problems you may encounter when using CentreWare Internet Services. Symptom Remedy Unable to connect to Is the machine operating normally? CentreWare Internet Services. Check whether the machine's power is ON. Is [Internet Services] running? Print a System Settings Report and check it.
Page 260: Problems With E-Mail Functions
13 Problem Solving Problems With E-mail Functions A list is provided with possible solutions to problems you may encounter in not being able to send an e-mail. Symptom Remedy Unable to send an e-mail Is [Send E-mail] set to [Enabled]? Have settings such as the SMTP server's address been made correctly? Have you entered the recipient e-mail address correctly?
Page 261: Internet/Intranet Connection Problems
Network Related Problems Internet/Intranet Connection Problems The table below lists possible causes and solutions for problems that may occur when connecting to the Internet or an intranet. Unable to Connect to the Internet or an Intranet Possible Cause Remedy The IP address has not been Check the IP address setting.
Page 262: Ipv4 Or Ipv6 Connection Problems
13 Problem Solving Possible Cause Remedy Unable to connect due to an Types of access restrictions are listed below. Check the set access restriction set in the access restriction. proxy server, firewall or web Address (port) restriction server. SSL restriction User access (or access authority level) restriction Content block Scheme restriction (such as restriction on use of HTTP)
Page 263: Unable To Connect To An Ipv6 Address
Network Related Problems Unable to Connect to an IPv6 Address Symptom Remedy Append a scope ID to the link-local address. Unable to access the machine by specifying a link-local For example, when using Internet Explorer 7 in Windows Vista to address.
Page 264 13 Problem Solving Other IPv6 Problems Symptom Remedy IPv6 addresses are not entered Use IPv4. correctly in output Job Logs.
Page 265: Error Code
Error Code Error Code This section describes error codes. An error message and error code (xxx-xxx) is displayed if printing terminated abnormally because of an error, or a malfunction occurred in the machine. For faxing, an error code is also displayed on a Fax Activity Report and a Transmission Report - Job Undelivered.
Page 266 13 Problem Solving Error Code Cause and Remedy 005-122 [Cause] A document jam occurred in the document feeder. 005-123 [Remedy] Remove the jammed document. 005-125 Refer to "Document Jams" (P.284). 005-131 005-132 005-134 005-135 005-136 005-139 005-145 005-147 005-196 005-197 005-198 005-199 005-210...
Page 267 Error Code Error Code Cause and Remedy 010-311 [Cause] An error occurred. 010-312 [Remedy] Switch off the machine power, make sure that the display is blank, 010-320 and then switch on the machine power. If the same message is 010-327 displayed again, contact our Customer Support Center.
Page 268 13 Problem Solving Error Code Cause and Remedy 016-781 [Cause] Unable to resolve the SMTP server name when sending an e-mail. [Remedy] Press the control panel's <Stop> button, and cancel the job. 016-791 [Cause] The machine could not send data when executing the Scan to PC (Network) or Scan to E-mail function.
Page 269 Error Code Error Code Cause and Remedy 024-951 [Cause] There is no paper in Tray 2 and another tray cannot be selected. [Remedy] Load more paper, or press the control panel's <Stop> button to cancel the job. 024-952 [Cause] There is no paper in Tray 3 and another tray cannot be selected. [Remedy] Load more paper, or press the control panel's <Stop>...
Page 270 13 Problem Solving Error Code Cause and Remedy 027-518 [Cause] Failed to login the forwarding destination. [Remedy] Press the control panel's <Stop> button, and cancel the job. 027-520 [Cause] Invalid characters are used or the specified path is not found. [Remedy] Press the control panel's <Stop>...
Page 271 Error Code Error Code Cause and Remedy 033-549 [Cause] Cannot use the Fax service because of causes such as memory is insufficient a fax in the queue. [Remedy] The machine will automatically recover. Wait for a while, and try again. 033-550 [Cause] Unable to register in the Address Book.
Page 272 13 Problem Solving Error Code Cause and Remedy 035-550 [Cause] An error occurred during fax transmission. [Remedy] Switch off the machine power, make sure that the display is blank, and then switch on the machine power. 035-703 [Cause] An error occurred during fax transmission. [Remedy] The machine will automatically recover.
Page 273 Error Code Error Code Cause and Remedy 042-614 [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the display is blank, and then switch on the machine power. 045-310 [Cause] An error occurred. [Remedy] Removed the jammed paper. Refer to "Paper Jams"...
Page 274 13 Problem Solving Error Code Cause and Remedy 073-104 [Cause] A paper jam occurred in the one tray module cover [B] or the two tray module cover [C]. [Remedy] Remove the jammed paper. Refer to "Paper Jams" (P.278). 073-105 [Cause] A paper jam occurred in the one tray module cover [B].
Page 275 [Remedy] Replace the drum cartridge. Refer to "Replacing the Drum Cartridge" (P.230). 091-406 [Cause] The drum cartridge life is over. [Remedy] Replace the drum cartridge. Contact your local Fuji Xerox representative or sales representative. 091-424 [Cause] The drum cartridge life is over.
Page 276 If the same message is displayed again, contact our Customer Support Center. 091-921 [Cause] An error occurred with the drum cartridge. [Remedy] Replace the drum cartridge. Contact your local Fuji Xerox representative or sales representative. 092-660 [Cause] A drum cartridge error occurred.
Page 277 Error Code Error Code Cause and Remedy 116-386 [Cause] The fax cable is not connected correctly. [Remedy] Connect the cable securely, and then switch off the machine power, make sure that the display is blank, and then switch on the machine power.
Page 278: Paper Jams
<Start> button again to allow the document feeder to feed and scan the rest of the loaded documents. WARNING If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox representative. Do not pull out a tray, otherwise it may cause injuries. CAUTION Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped around the fusing unit or the heat roller.
Page 279: Paper Jam In Left Cover [A]
Paper Jams Error Area to Check/ Message See Page: Code Check Procedure 074-101 Paper Jam in Tray 4 1. Two tray module cover [C] P.282 074-102 Check Tray 4. 2. Tray 4 P.282 Open Cover C and remove paper. 074-104 Paper Jam at Covers B and C 1.
Page 280 13 Problem Solving Open Tray 5 (1), and then while lifting up the release lever (2) gently open the top left cover (3). If the paper is jammed around the fusing unit 1) Pull down the latch. 2) Remove the jammed paper. Note •...
Page 281: Paper Jam In One Tray Module Cover [B]
Paper Jams 2) If the paper is jammed in the location as shown in the right figure, remove the jammed paper pulling upwards. 3) Push on the center of the left cover, close it slowly, and raise the Tray 5 (bypass). Paper Jam in One Tray Module Cover [B] Follow the steps below to clear paper jams inside the machine's one tray module cover.
Page 282: Paper Jam In Two Tray Module Cover [C]
13 Problem Solving Paper Jam in Two Tray Module Cover [C] Follow the steps below to clear paper jams inside the machine's two tray module cover. Pull the release lever, and slowly open the two tray module cover. Remove the jammed paper. Note •...
Page 283: Paper Jams In Tray 5 (Bypass)
Paper Jams Remove the jammed paper. Note • If the paper tears, check to make sure there are no remaining shreds in the machine. Push the tray in gently until it stops. Paper Jams in Tray 5 (bypass) Follow the steps below to clear a paper jam in the Tray 5 (bypass). Inspect the inside (around the paper feed entrance) of the Tray 5 (bypass), and remove the jammed paper.
Page 284: Document Jams
13 Problem Solving Document Jams When a document jam occurred in the document feeder, the machine stops and an alarm beeps. A message is also displayed on the screen. Note • The document feeder does not come as standard on some machine configurations. Error Code Message 005-122...
Page 285 Document Jams If you cannot find the document, lift up the Handle handle to open the inner cover. Close the document feeder's inner cover. Close the document feeder cover until it clicks into place, and confirm that there is no space between the near or far side of the cover and the document feeder.
Page 286 13 Problem Solving...
Page 287: 14 Appendix
14 Appendix This chapter describes the machine specifications, optional components, and notes and restrictions. Specifications ..........................288 Printable Area ..........................294 Optional Components ......................295 Notes and Restrictions......................296 Fax Activity Report........................303...
Page 288: Specifications
Tray 2 to 4 (optional): 60 - 216 gsm Tray 5 (bypass): 60 - 216 gsm Important • Use paper recommended by Fuji Xerox. Copying may not be performed correctly depending on the conditions. First Copy Output Time Document glass: 7.2 sec.
Page 289 Maximum Paper Capacity: 1,850 sheets (Standard + One Tray Module + Two Tray Module) Important • * : When using 80 gsm paper • * : When using Fuji Xerox standard paper Continuous Copy 999 sheets 250 sheets (A4) Output Tray Capacity Important •...
Page 290 Microsoft Windows ® ® Microsoft Windows Server 2012 x64 Edition Important • For information about the latest supported OS, refer to the Fuji Xerox Web site. Connectivity Standard: USB 1.1/2.0 / Optional: Ethernet 100BASE-TX/10BASE-T Scan Functions (Local)* Type Color scanner Original Paper Size Same as the Basic Functions/Copy Functions.
Page 291 : The local scan function is installed as standard in CPS and CPS NW model. : The scanning speed varies depending on documents. : WIA stands for Windows Imaging Acquisition. : Please refer to the Fuji Xerox web site for the latest supported operating systems. Scan Functions (Network)* (Optional)
Page 292 Capacity 110 sheets Important • When using 80 gsm paper Feeding Speed <DocuCentre S2420> 24 sheets/minute (A4 , 1 Sided), 13 pages/minute (A4 , 2 Sided) <DocuCentre S2220> 22 sheets/minute (A4 , 1 Sided), 13 pages/minute (A4 , 2 Sided) Dimensions/Weight Width 540 ×...
Page 293 Specifications Paper Weight 60 - 90 gsm Note • Use the bypass tray when using 91 - 110 gsm paper. One Tray Module (Optional) Paper Size Same as the Basic Functions/Copy Functions Paper Weight 500 sheets x 1 tray Note •...
Page 294: Printable Area
14 Appendix Printable Area The standard printable area is the area of the page within 4.0 mm from the top, bottom, left and right edges of the paper. The actual printable area may vary depending on the printer (plotter) and control language. 4 mm Unprintable area Printable area/...
Page 295: Optional Components
Optional Components Optional Components The following table shows the optional components available. To purchase these options, contact our Customer Support Center. Product Name Description Automatically feeds multiple-page documents. Duplex Automatic Document Feeder Duplex Output Unit A unit for 2 Sided printing. Network Kit A kit for using this machine in a network environment.
Page 296: Notes And Restrictions
14 Appendix Notes and Restrictions This section describes the notes and restrictions to observe when using the machine. Notes and Restrictions on the Use of the Machine Notes on Switching Off the Power After the power is switched off, the machine performs internal power off processes for a while.
Page 297: Notes And Restrictions On The Use Of The Copy Feature
Notes and Restrictions Document Feeder The machine does not detect a document placed in the document feeder during Sleep mode. Notes and Restrictions on the Use of the Copy Feature Copy Feature The machine does not offer the Improves Fit function. ID Card Copy The front and back side of the placed ID card are printed on each half sheet of a paper in center except the following cases:...
Page 298: Notes And Restrictions On The Use Of The Scan Feature
14 Appendix Automatic Cancellation of Print Jobs A job is canceled if a malfunction occurred in the machine or the selected tray that is not installed. 2 Sided Printing When performing 2 Sided printing with the machine that the Duplex Output Unit is not installed, it prints only one side.
Page 299: Notes And Restrictions On The Use Of The Fax Feature
Notes and Restrictions Network Reference on SMB Environment If you configure more than 256 shared resources other than shared folders (such as shared printers) shared resources other than shared folders may be displayed in the shared folder list. Network settings (such as the workgroup names, server names, and shared names) displayed in lists may not be displayed alphabetically.
Page 300: Notes And Restrictions When Operating From Computers
The supported OS may vary depending on the functions. For more information, refer to "Specifications" (P.288). Important • For information about the latest supported OS, refer to the Fuji Xerox Web site. Notes and Restrictions for Using SMB This section describes notes and restrictions to observe when using SMB.
Page 301: Notes And Restrictions For Using Tcp/Ip (Lpd/Port9100)
Notes and Restrictions Files on the Computer If a network error occurred or the machine or the computer is disconnected during the SMB transmission, a part of the transferred file is stored in the computer. To delete this file, delete it manually. If there is a file with the same name exists on the computer, the file on the computer is overwritten with the file sent from the machine.
Page 302 14 Appendix Important • If [IP Mode] is set to [IPv6], the IPv6-inIPv4-tunneling cannot be performed. Communication problems may occur when multiple routers exist on the same subnet. The network settings of the DNS server or a server used by the machine may cause performance problems when using services in a dual stack environment.
Page 303: Fax Activity Report
Fax Activity Report Fax Activity Report Fax Activity Report lets you check whether fax send and receive operations ended normally. For each fax sent or received, the reports record the sender or recipient name and the transmission result/status. For information on how to print the fax activity report, refer to "Printing Reports/Lists" (P.215). Item Description Sent...
Page 304 14 Appendix Item Description Received The serial number of each incoming fax. Job# A document number appended automatically when the fax job is received. Remote The sender's information, in the following priority order: Terminal 1. Remote ID 2. Communication mode Remote ID is the sender's phone number.
Page 305: Index
Index Index Numerics Color Mode..............155 Common Tasks................59 10BASE-T/100BASE-TX interface connector....65 Company Name..............192 2 Sided ............107 Confirm/Edit ................205 2 Sided button ................72 connectivity ..............290 consumables................226 Continuous................289 continuous copy speed............289 about license ................26 continuous print speed............290 Activity Report .................
Page 306 duplex output unit ............292 Handling..................88 HTTP ....................54 ECM................... 133 Edge Erase......112 Icons ....................74 E-mail Header and Body Settings........43 ID Card Copy................103 Energy Saver button..............72 Idle Timeout................197 Energy Saver Mode..............69 Image Compression .............. 188 Energy Saver Settings..............48 image quality problems............241 entering system administration mode ......
Page 307 Index Low Power Mode................69 output tray capacity.............. 289 LPD ..................40 Pages per Side ................. 110 Machine Components .............64 Paper clip tray................73 machine problems..............237 paper guides................91 Machine Status button ............72 paper jams ................278 machine weight...............289 paper size................ 292 Maintenance ................203 Paper Size Settings ..............
Page 308 recording paper size .............. 292 stand.................... 295 Redial Attempts ..............191 standard capacity toner cartridge........226 Redial Interval ................. 191 Standard Paper ................85 Reduce/Enlarge ............109 Start button .................72 Reduce/Enlarge Preset ............187 Stop button..................72 reduction/enlargement............288 Storing ...................88 Region ..................194 Support..................58 replacing a drum cartridge..........
Page 309 Index Unusable Paper ................88 Usable Paper ................87 USB interface connector............65 View All Names ................58 USB scan ..................146 User Control................201 Using the Ethernet Interface..........34 warm-up time................288 Using the USB Interface............34 Wired Network................. 184...

This manual is also suitable for:

Docucentre s2220

Fuji Xerox DocuCentre S2420 User Manual

Before Using the Machine

Environment Settings

Product Overview

Loading Paper

Copy

Fax

Scan

Print

Tools

10 Machine Status

11 Job Status

12 Maintenance

13 Problem Solving

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Summary of Contents for Fuji Xerox DocuCentre S2420