Fuji Xerox DocuCentre SC2020 User Manual page 261

Symptom
Documents are not stored in
the memory.
Blank areas appear at the
bottom of each page or on
other pages, with a small strip
of text at the top.
The machine will not send or
receive faxes.
An error often occurs during a
fax transmission or reception.
The machine receives faxes,
but it does not print.
There may not be enough memory to store the document. If the
display shows a [Memory Full] message, delete any documents
you no longer need from the memory and then restore the
document, or wait for the job in progress (e.g., a fax transmission
or reception) to complete.
You may have chosen the wrong paper settings in the user
option setting.
Refer to "Paper Types" (P.60).
Ensure that the region code is set correctly under <Machine
Status> [Tools] [Admin Settings]
Line Settings] [Region].
Check the [Dial Type] for [PB], [DP(10PPS)] or [DP(20PPS)].
Check that the cables are connected properly.
If the telephone line cord is connected to the machine via any
device such as an answering machine and a computer, remove
the device and directly connect the telephone line cord to the
machine.
Reduce the modem speed under <Machine Status>
Admin Settings Fax Settings
Modem Speed.
Check the toner level.
Ensure that there is paper in the paper tray.
Ensure that [Forward Settings] is set to [Off].
Ensure that [Junk Fax Filter] is set to [Off].
Ensure that [Secure Receive Set] is set to [Disable].
Execute [Initialize NVM].
Fax Problems
Remedy
[Fax Settings]
Transmission Defaults
[Fax
Tools
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