13 Problem Solving
This chapter provides possible solutions to various problems you may encounter with the
machine.
Troubleshooting ......................................................................................................................... 244
Machine Problems ..................................................................................................................... 245
Image Quality Problems ......................................................................................................... 249
Copying Problems ...................................................................................................................... 255
Printer Problems ......................................................................................................................... 258
Fax Problems................................................................................................................................ 260
Scan Problems ............................................................................................................................. 262
Error Code ..................................................................................................................................... 265
Paper Jams ................................................................................................................................... 272
Document Jams.......................................................................................................................... 276
Getting Help................................................................................................................................. 278
Non-Genuine Mode................................................................................................................... 279
13
243