Fuji Xerox DocuCentre SC2020 User Manual page 252

13 Problem Solving
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Symptom
White spots The paper is unsuitable.
appear in areas of
The drum cartridge has
black fill.
deteriorated or been
damaged.
The printout The paper is damp.
comes off on the
The paper is unsuitable.
fingers.
The toner is not
fused to the
paper.
The paper is
contaminated
with toner.
The entire The drum cartridge has
printout is black. deteriorated or been
damaged.
A high-voltage power supply
failure may have occurred.
The printout is Multiple pages were fed
blank. through the machine at once
(double feeding).
The toner cartridge has run
out of toner.
A power failure or high-
voltage power supply failure
may have occurred.
Possible Cause
Load the correct type of paper.
Replace the drum cartridge with a new one.
Refer to "Replacing the Drum Cartridge" (P.233).
Replace the paper with new paper.
Load the correct type of paper.
Replace the drum cartridge with a new one.
Refer to "Replacing the Drum Cartridge" (P.233).
Contact our Customer Support Center.
Riffle through the stack of paper thoroughly
before loading it.
Replace the toner cartridge with a new one.
Refer to "Replacing the Toner Cartridge" (P.227).
Contact our Customer Support Center.
Remedy