37,02X.4X Pest Relay Board Faults; 37,03X.4X Pest X-Axis Motor Faults - Xerox Phaser 8560MFP Service Documentation

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37,02X.4x PEST Relay Board Faults

An Relay Board error has occurred. The following troubleshooting procedure applies to these
errors:
PEST Relay Board Faults
37,027.45 Both relay coils are drawing less power than expected.
37,028.46 The A coil is drawing less power than expected.
37,029.47 The B coil is drawing less power than expected.
Initial Actions
Check the Relay Board's power connection.
If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 37,02X.4x Troubleshooting Reference Table
Applicable Parts
Wiring and Plug/Jack References
Relay Board, PL 5.0
I/O Board (1/2), Figure 9
Electronics Module, PL 5.0
Electronics Module Power, Figure 7
Troubleshooting Procedure
Table 2 PEST Relay Board Faults 37,02X.4x Troubleshooting Procedure
Step Questions or Actions
1
Test the Relay Board.
Run the Service Diagnostics Drum Heater
Relay test.
Does the Relay Board operate correctly?
2
Check wiring to the affected component.
Is the wiring damaged?
Initial Issue
Phaser 8510/8560MFP Multifunction Product
Yes
No
Replace the Elec-
Go to Step 2.
tronics Module (REP
5.0.5).
Repair or replace the
Replace the Relay
harness.
Board (REP 5.0.19).

37,03X.4x PEST X-Axis Motor Faults

An X-Axis Motor error has occurred. The following troubleshooting procedure applies to these
errors:
37,030.45 The X-Axis Motor is drawing less power than expected.
37,031.46 The X-Axis Motor first phase is drawing less power than expected.
37,032.47 The X-Axis Motor first phase is drawing too much power.
37,033.48 The X-Axis Motor second phase is drawing less power than expected.
37,034.40 The X-Axis Motor second phase is drawing too much power.
Initial Actions
Check the X-Axis Motor connection.
If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 37,03X.4x Troubleshooting Reference Table
Applicable Parts
X-Axis Motor, PL 4.0
Electronics Module, PL 5.0
Troubleshooting Procedure
Table 2 PEST X-Axis Motor Faults Troubleshooting Procedure
Step Questions or Actions
1
Test the X-Axis Motor.
Run the Service Diagnostics X-Axis Drive
test.
Does the motor operate correctly?
2
Check wiring to the motor.
Is the wiring damaged?
10/2006
2-43
PEST X-Axis Motor Faults
Wiring and Plug/Jack References
Right Side Harness / I/O Control, Figure 8
Right Side Wire Routing, Figure 3
Yes
No
Replace the Elec-
Go to Step 2.
tronics Module (REP
5.0.5).
Repair or replace the
Replace the X-Axis
harness.
Motor (REP 4.0.5).
Error Messages and Codes
37,02X.4x, 37,03X.4x

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