36,000.40 Drum Maintenance Faults; 36,001.67 Drum Maintenance Drive Faults - Xerox Phaser 8560MFP Service Documentation

36,000.40 Drum Maintenance Faults

An error occurred while attempting to position the Drum Maintenance Kit. The following trou-
bleshooting procedure applies to these errors:
Printhead NVRAM Faults
36,000.40 An error occurred while attempting to position the Drum Maintenance Kit.
Initial Actions
• Check for ink spills or obstructions near the Drum Maintenance Kit.
• Check for obstructions or damage to the Pivot Plate and Cam Rollers.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 36,000.40 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Drum Maintenance Kit PL 1.0
Drum Maintenance Pivot Plate PL 2.0 I/O Board (2/2), Figure 10
Process Drive, PL 4.0 Right Side Harness / I/O Control, Figure 8
Troubleshooting Procedure
Table 2 Drum Maintenance Faults Troubleshooting Procedure
Step Questions or Actions
1 Check that system grounds are in place.
Are the grounds secure and undamaged?
2 Check the Drum Maintenance Pivot Plate
for cracks, and the Dram Maintenance
Cam Rollers for damage or improper
movement.
Is there damage to the Pivot Plate or Cam
Rollers?
3 Test Drum Maintenance operation.
Run the Service Diagnostics Drum Main-
tenance/Transfix Home test.
Does the system operate correctly?
4 Test the Drum Maintenance drive.
Run the Service Diagnostics Drum Main-
tenance Drive test.
Does the drive operate correctly?
Error Messages and Codes
36,000.40, 36,001.67
Yes No
Go to Step 2. Repair or replace the
grounds.
Replace any dam- Go to Step 3.
aged parts.
Go to Step 4. Replace the Pro-
cess Drive (REP
4.0.7).
Complete. Replace the Pro-
cess Drive (REP
4.0.7)

36,001.67 Drum Maintenance Drive Faults

An error occurred while attempting to position the Drum Maintenance Kit. The following trou-
bleshooting procedure applies to this error:
Drum Maintenance Drive Faults
36,001.67 An error occurred while attempting to position the Drum Maintenance Kit.
Initial Actions
• Check for ink spills or obstructions near the Drum Maintenance Kit.
• Check for obstructions or damage to the Pivot Plate and Cam Rollers.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 36,001.67 Troubleshooting Reference Table
Applicable Parts
Drum Maintenance Kit PL 1.0
Drum Maintenance Pivot Plate PL 2.0 I/O Board (2/2), Figure 10
Troubleshooting Procedure
Table 2 Drum Maintenance Drive Faults 36,001.67 Troubleshooting Procedure
Step Questions or Actions
1 Check that system grounds are in place.
Are the grounds secure and undamaged?
2 Test Drum Maintenance operation.
Run the Service Diagnostics Drum Main-
tenance/Transfix Home test.
Does the system operate correctly?
3 Test the Drum Maintenance drive.
Run the Service Diagnostics Drum Main-
tenance Drive test.
Does the drive operate correctly?
10/2006
2-38
Wiring and Plug/Jack References
Yes No
Go to Step 2. Repair or replace the
grounds.
Go to Step 3. Replace the Pro-
cess Drive (REP
4.0.7).
Replace the Drum Replace the Pro-
Maintenance Pivot cess Drive (REP
Plate and Shaft 4.0.7)
(REP 2.0.16).
Phaser 8510/8560MFP Multifunction Product
Initial Issue