9,009.44 And 9,00X.6X Ink Loader Program Faults - Xerox Phaser 8560MFP Service Documentation

Troubleshooting Procedure
Table 2 Process Drive Faults 9,0XX.4x Troubleshooting Procedure
Step Questions or Actions
1 Check that the ink stick is able to advance
in the ink loader chute. Check for broken
or wrong type ink sticks.
Are the Ink Sticks loading properly?
2 Test the appropriate Ink Melt Heater.
Run the Service Diagnostics Ink Melt
[1,2,3,4] test.
• 1 = Yellow
• 2 = Cyan
• 3 = Magenta
• 4 = Black
Did the test pass?
Initial Issue
Phaser 8510/8560MFP Multifunction Product
Yes No
Go to Step 2. Remove any block-
age and/or replace
the ink stick. Run
clear ISC Fault test
to clear the error.
This must be per-
formed following an
ink loader replace-
ment.
Replace the Print- Replace the Ink
head (REP 2.0.2). Loader (REP 2.0.1).

9,009.44 and 9,00X.6x Ink Loader Program Faults

A software error has occurred. The following troubleshooting procedure applies to these errors:
Ink Loader Program Faults
9,009.44 Communications error in NVRAM.
9,0xx.6x The system detected a program fault during operation.
Initial Actions
• Reset NVRAM and retest.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 9,009.44 and 9,0xx.6x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
NVRAM, PL 5.0
Troubleshooting Procedure
Table 2 Ink Loader Program Faults Troubleshooting Procedure
Step Questions or Actions
1 Reseat all Electronics Module connec-
tions.
Does the problem persist?
2 Check ground integrity.
Are the system grounds connected?
10/2006
2-23
Yes No
Go to Step 2. Complete.
Reset NVRAM. If the Reconnect the sys-
error persists, tem grounds.
replace the NVRAM
device. (REP 5.0.9).
Error Messages and Codes
9,0XX.4x, 9,009.44 and 9,00X.6x