39,014.43 Document Feeder Calibration Fault; Jam Codes; Error Messages And Codes - Xerox Phaser 8560MFP Service Documentation

39,014.43 Document Feeder Calibration Fault

A calibration faults is detected in the DADF. The following troubleshooting procedure applies to
this error:
Document Feeder Calibration Fault
39,014.43 DADF calibration fault.
Initial Actions
• Check that the media is supported by the system.
• Check the pick rollers and separator pad.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 39,004.42 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
DADF, PL 1.0
Troubleshooting Procedure
Table 2 Scanhead Locked Troubleshooting Procedure
Step Questions or Actions
1 Cycle system power and retest.
Does this correct the problem?

Error Messages and Codes

39,014.43 , Jam Codes

Yes No
Complete. Replace the DADF
(REP 1.0.15).
Jam Codes
The printer stores the most recent 20 events in Jam History. To access this information for
Phaser 8510/8560MFP systems, press and hold the Up Arrow button, then scroll to Jam His-
tory and press OK to display the most recent jam list.
Process Event Basis for Jam
A Deskew Flag 2 Sensor Event
B Preheater Flag 3 Timeout
C Strip Flag 4 Motor Stall
D Exit Flag 5 Motor Position
E Tray 1 Width 6 Length Short
F Front Door 7 Length Long
G Exit Door
H Tray 2 Media
J Tray 3 Media
K Tray 4 Media
M Media Drive
N Y-Axis Motor
P Process Drive
V Tray 2 Event
W Tray 3 Event
X Tray 3 Pick Flag
Y Tray 4 Event
Z Tray 4 Pick Flag
Not all jam code combinations are documented in this manual, only the codes that occur most
commonly.
NOTE: The following table defines the first 3-digits. The 4th digit represents the tray number
(1~4), 5 represents a chase page, and 6 represents duplex. Numbers following the 4th digit are
the system page count:
Table 2 Jam Code Troubleshooting
Code Description / Procedure
A2C Deskew sensor in unexpected state during mechanical recovery.
1. Check the Drum Maintenance Kit NVRAM contacts during oiling for continuity.
2. Instruct customer to remove media from Tray 1 before opening the front door.
3. Replace the pivot arm.
A2E Deskew sensor in unexpected state at ready.
1. Check system grounding.
2. Replace Tray 1 Pick Solenoid.
10/2006
2-50
Table 1 Jam Code Key
System State
A Abnormal shutdown
B Normal shutdown
C Mechanical recovery
D Warmup
E Ready
F Fault
G Auto Drum Maintenance
H Printhead Maintenance
J Printhead purge
K Oil Transfix Roller
L Standby
M Pick from Tray 2
N Pick from Tray 3
P Pick from Tray 4
Q Pick from Tray 1
R Pick from DUplex
S Stage for transfix
T Transfix
V Drum Maintenance
W Imaging
X Exit
Z Shutdown
Phaser 8510/8560MFP Multifunction Product
Media Supply
1 Tray 1
2 Tray 2
3 Tray 3
4 Tray 4
5 Chase Page
6 Duplex
Initial Issue