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Installing the System Drivers ..........2-10 Available Drivers .
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Using CentreWare IS to Retrieve Images ........5-9 Using the Xerox Scan Utility to Retrieve Images......5-10 Importing Images into an Application .
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Faxing Basic Faxing ............. 6-2 Sending a Fax from the System .
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Print Quality Controlling the Quality of Your Prints ......... 7-2 Selecting a Print-Quality Mode.
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User Safety Copy Regulations Fax Regulations Index Phaser® 8510/8560MFP Multifunction Product Contents...
System Features This chapter includes: Parts of the System on page 1-2 ■ ■ System Configurations on page 1-5 ■ Control Panel on page 1-8 More Information on page 1-14 ■ Phaser® 8510/8560MFP Multifunction Product...
Back View on page 1-3 ■ ■ Open View on page 1-4 Front View Phaser 8510MFP/D Product and All Phaser 8560MFP Products Tray 4 (optional) Tray 3 (optional) Tray 2 Tray 1 Output tray Exit cover Control panel Document feeder...
Open View Phaser® 8510/8560MFP Multifunction Product Parts of the System Long paper extension Short paper stop Exit cover Ink cover Scanhead transportation lock 8560-004...
Available Configurations 8510MFP/N Memory 512 MB Hard Drive Flash Memory Automatic 2-Sided Printing Duplex Automatic Document Feeder 525-Sheet Feeder Optional* (Tray 3) 525-Sheet Feeder Optional* (Tray 4) System cart Optional* Copy Scan to PC or Macintosh computer Scan to Email Scan to System Hard Drive * This option can be purchased separately for this configuration.
Documentation CD-ROM or the driver website at www.xerox.com/drivers. ■ Printer drivers enable your computer and system to communicate and provide access to your system features. Xerox makes printer driver installation easy with its Walk-Up Technology. ■ Scan drivers enable you to scan images directly to your personal computer and place scanned images directly into an application.
Control Panel This section includes: ■ Control Panel Features on page 1-8 ■ Control Panel Layout on page 1-8 Menu Map on page 1-12 ■ ■ Information Pages on page 1-12 ■ Sample Pages on page 1-12 Control Panel Features The control panel: Displays the system’s operating status (for example, ■...
Left Side of the Control Panel Color Mode The left side of the control panel contains the following copy, scan, and fax function buttons and LEDs. A lighted LED indicates the current selection. Color Mode button and LEDs Press the Color Mode button to select black and white or color for your copy or scan job.
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Middle of the Control Panel Copy Ready to Copy Paper Supply... Reduce/Enlarge... Lighten/Darken... Original Size... Copy button Copy Press to view the menu on the display screen. Scan button Scan Press to view the menu on the display screen. Print button Print Press to view the menu on the display...
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Right Side of the Control Panel Speed Dial A B C 2 = : ( ) , ! / * Alphanumeric keys Press each alphanumeric key several times ■ to cycle through numbers and letters. Press the * and # keys several times to ■...
Information Pages Your system comes with a set of information pages to help you obtain the best results from your system. Access these pages from the control panel. Print the Menu Map to see where these information pages are located in the control panel menu structure. Note: This print icon appears before the titles of information pages that can be printed.
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, and then press the OK button. Sample Pages Select either CMYK Sampler Pages OK button to print. See also: Advanced Features Guide at www.xerox.com/office/8510_8560support Phaser® 8510/8560MFP Multifunction Product , and then press the RGB Sampler Pages 1-13 Control Panel...
More Information This section includes: ■ Resources on page 1-14 ■ Xerox Support Centre on page 1-15 Obtain information regarding your system and its capabilities from the following sources. Resources Information Installation Guide* Quick Use Guide* User Guide (PDF)* Advanced Features Guide (PDF)
Xerox Support Centre The Xerox Support Centre is a utility that is installed during printer driver installation. It is available for systems with Windows 2000 and later or Mac OS X, version 10.2 and higher. The Xerox Support Centre icon appears on the desktop for Windows systems or is placed in the Mac OS X dock.
Configuring the Network Address Installing the System Drivers ■ This chapter provides basic information about setting up and connecting to your system. See also: Advanced Features Guide at www.xerox.com/office/8510_8560support Phaser® 8510/8560MFP Multifunction Product on page 2-2 on page 2-5 on page 2-10...
For information on driver installation, see the section in this chapter for the specific operating system you are using. If the Software and Documentation CD-ROM is not available, you can download the latest driver from www.xerox.com/drivers. See also: Advanced Features Guide at www.xerox.com/office/8510_8560support...
Setting Up the Network This section includes: ■ Choosing a Connection Method ■ Connecting via USB on page 2-3 Connecting via Ethernet (Recommended) ■ Choosing a Connection Method Connect the system via Ethernet or USB. A USB connection is a direct connection and not used for networking.
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Network Connection Depending on your particular setup, the following hardware and cabling is required for Ethernet. ■ If you are connecting to one computer, an Ethernet RJ-45 crossover cable is required. If you are connecting to one or more computers with a hub, an Ethernet hub and two ■...
DSL router, see your router’s documentation for information on IP addressing. See also: Knowledge Base at www.xerox.com/office/8510_8560support Automatically Setting the System’s IP Address If the system is connected to a small established TCP/IP network without a DHCP server, use the installer on the Software and Documentation CD-ROM to detect or assign an IP address to your system.
Dynamic Methods of Setting the System’s IP Address Set the system’s IP address using any of the following methods. DHCP is enabled by default on all Phaser printers. ■ DHCP ■ CentreWare IS ■ AutoIP Information Required for Manual IP Addressing Information Internet Protocol (IP) address of the system Network Mask...
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Changing or Modifying the IP Address Using CentreWare IS CentreWare IS provides a simple interface that enables you to manage, configure, and monitor networked systems from your desktop using an embedded web server. For complete information about CentreWare IS, click the Help button in CentreWare IS to go to the CentreWare IS Online Help.
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■ DDNS: Set to ON. ■ Release Host Name: Set to NO. ■ DDNS/WINS Name: Use the default name provided by Xerox or enter another name. ■ Primary WINS Server (optional) ■ Secondary WINS Server (optional) Click Save Changes when you are finished entering the settings.
, and then press the OK button. TCP/IP Address Enter the system’s IP address, and then press the OK button. See also: Advanced Features Guide at www.xerox.com/office/8510_8560support Phaser® 8510/8560MFP Multifunction Product Configuring the Network Address , and then press the OK button.
Macintosh OS X, Version 10.2 and Higher Available Drivers To access special printing options, use a Xerox printer driver. Xerox provides drivers for a variety of page description languages and operating systems. The following printer drivers are available: Printer Driver...
Select Install Printer Driver. Select the installation method you want to use, and then follow the onscreen instructions. See also: Advanced Features Guide at www.xerox.com/office/8510_8560support Knowledge Base at www.xerox.com/office/8510_8560support Macintosh OS 9.x A USB-connected system does not display in the Chooser. To create a desktop USB system: Insert the Software and Documentation CD-ROM into the CD-ROM drive.
Confirm that the first drop-down menu is set to Bonjour (Rendezvous). Select the system in the window. Select Xerox from the list of manufacturers in the lower drop-down menu. Select the appropriate system model from the list of available devices.
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LPD/LPR from the second pull-down menu. Enter the system’s IP address in the Printer Address field. Verify that the Queue Name field is blank. Select Xerox from the Printer Model pull-down menu, and then select the corresponding PPD file. Click the Add button.
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Does not select the appropriate system from the Print Using drop-down list, go to Step 6. Select Xerox from the list of manufacturers in the lower drop-down menu. Select the appropriate system from the list of available systems. Click the Add button.
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LPD Connection To install the printer driver from the Software and Documentation CD-ROM: Insert the CD-ROM into the CD-ROM drive and select the VISE installer to install the printer software. Once installation is complete, open the Printer Setup Utility. Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and then open the Utilities folder.
3-9 Selecting Printing Options on page 3-20 ■ ■ Printing on Both Sides of the Paper ■ Printing on Specialty Media on page 3-29 See also: Using paper trays video tutorials at Phaser® 8510/8560MFP Multifunction Product on page 3-25 www.xerox.com/office/8510_8560support...
Overview of Basic Steps Load paper in the tray. If you are prompted by the control panel, either confirm the paper type and size or change it as required. From the software application, access the Print dialog box, and then select printing options in the printer driver.
Your system is designed to be used with a variety of paper types. Follow the guidelines in this section to ensure the best print quality and to avoid jams. For best results, use Xerox printing media specified for your Phaser 8510/8560MFP product. They are guaranteed to produce excellent results with your system.
Paper Usage Guidelines The system trays accommodate most sizes and types of paper, transparencies, or other specialty media. Follow these guidelines when loading paper and media in the trays: Use only recommended Xerox transparencies; print quality may vary with other ■ transparencies.
Paper That Can Damage Your System Your system is designed to use a variety of media types for print and copy jobs. However, some media can cause poor output quality, increased paper jams, or damage to your system. Unacceptable media includes: ■...
Supported Paper Sizes and Weights The following sections provide information about paper sizes and weights that can be used in the system trays. For more information about supported paper and other media, print the Paper Tips page: On the control panel, press the System button. Select , and then press the OK button.
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Paper Sizes and Weights for Tray 1 60–220 g/m (16–40 lb. Bond, 50–80 lb. Cover) Index Card Statement Executive Letter US Folio Legal B5 JIS ISO B5 #10 Commercial Monarch Baronial (#5 ½) #6 ¾ 6 x 9 Phaser® 8510/8560MFP Multifunction Product Supported Paper and Media 8560-128 3.0 x 5.0 in...
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Paper Sizes and Weights for Tray 2, 3, or 4 60–120 g/m (16–32 lb. Bond, 22–45 lb. Cover) Statement 5.5 x 8.5 in. Executive 7.25 x 10.5 in. Letter 8.5 x 11.0 in. US Folio 8.5 x 13.0 in. Legal 8.5 x 14.0 in.
Loading Paper This section includes: ■ Loading Paper in Tray 1 on page 3-9 ■ Loading Paper in Tray 2, 3, or 4 Loading Paper in Tray 1 Use Tray 1 for a wide range of media including: ■ Plain paper, letterhead, colored paper, and preprinted paper ■...
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To load paper or other media in Tray 1: Pull up and out on the handle to open Tray 1. Open the tray extension. Phaser® 8510/8560MFP Multifunction Product 8560-011 8560-012 3-10 Loading Paper...
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Insert paper or other media into the tray. Single-sided printing: Insert the side to be printed facedown with the top of the page ■ entering the system first. Note: When using pre-punched paper, adjust the print margins to accommodate the holes. Printing over the holes may cause ink to transfer onto subsequent pages.
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2-sided printing: Insert side one faceup with the bottom of the page entering the ■ system first. Adjust the paper guides to fit the paper loaded in the tray. On the control panel, press the OK button to use the paper size and type displayed as the current setup, or change the paper size and type: Select , and then press the OK button.
Using Manual Feed If you are using paper, such as letterhead, and do not want others to use it by mistake, you can set the system to prompt you when it is time to load the paper for your print job. Windows To select manual feed using Windows 2000, Windows XP, or Windows Server 2003: In the Windows printer driver, click the Paper/Quality tab.
Loading Paper in Tray 2, 3, or 4 Use Tray 2, 3, or 4 for a wide range of media including: ■ Plain paper and letterhead ■ Card stock ■ Labels ■ Envelopes ■ Transparencies ■ Specialty media (including photo paper, postcards, pre-punched paper, duradocument paper, and trifold brochures) Pre-printed paper (paper already printed on one side) ■...
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To load paper, envelopes, or other media in Tray 2, 3, or 4: Remove the tray from the system. Insert paper, transparencies, envelopes, or specialty media into the tray. ■ Single-sided printing: Insert the side to be printed faceup with the top of the page toward the front of the tray.
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Envelopes: Insert the envelopes with the flap side down and the flap toward the left ■ side of the tray. ■ 2-sided printing: Insert side one facedown with the top of the page toward the back of the tray. Caution: Do not load paper or media above the fill line indicated on the tray.
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Adjust the paper guides to fit the paper loaded in the tray (if necessary). ■ Length guide: Press the sides, then slide the guide until the arrow on the guide points to the appropriate paper size imprinted on the bottom of the tray. When properly positioned, the guide clicks into place.
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Insert the tray into the slot and push it completely into the system. Adjust the output tray for short or long media. For media shorter than 190 mm (7.5 in.), flip up the paper stop. Phaser® 8510/8560MFP Multifunction Product 8560-098 8560-016 For media longer than 297 mm (11.7 in.), extend the output tray.
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On the control panel, press the System button. Select , and then press the OK button. Paper Tray Setup Select Tray 2 Paper Tray 3 Paper Select Use current setup change the paper type: ■ Select Tray 2 Paper Type press the OK button.
Selecting Options for an Individual Job (Macintosh) ■ See also: Advanced Features Guide at www.xerox.com/office/8510_8560support. Selecting Printing Preferences (Windows) Printer preferences control all of your print jobs, unless you override them specifically for a job. For example, if you want to use automatic 2-sided printing for most jobs, set this option in printer settings.
Selecting Options for an Individual Job (Windows) If you want to use special printing options for a particular job, change the driver settings before sending the job to the system. For example, if you want to use the High-Resolution print-quality mode for a particular graphic, select this setting in the driver before printing that job.
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Printing Options for Windows Operating Systems (Continued) Operating System Driver Tab Windows 98 SE Setup tab Output Options tab TekColor tab Phaser® 8510/8560MFP Multifunction Product Selecting Printing Options Printing Options Paper type, size, and tray selection ■ Orientation ■ Automatic 2-sided printing ■...
Selecting Options for an Individual Job (Macintosh) To select print settings for a particular job, change the driver settings before sending the job to the printer. With the document open in your application, click File, and then click Print. Select the desired printing options from the menus and drop-down lists that are displayed. Note: In Macintosh OS X, click Save Preset on the Print menu screen to save the current printer settings.
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Macintosh PostScript Driver Settings (Continued) Operating System Driver Drop-Down Title Mac OS X, Version Copies & Pages 10.2 and 10.3 Layout Paper Handling ColorSync Cover Page Paper Feed Finishing Options Job Types Image Quality Printer Features Mac OS 9.x General Color Matching Cover Page Layout...
Manual 2-Sided Printing on page 3-27 Note: For information about manual two-sided printing, go to the Knowledge Base at www.xerox.com/office/8510_8560support. Automatic 2-Sided Printing Guidelines Automatic 2-sided printing is available from all trays. Before printing a 2-sided document, verify the following requirements: ■...
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Binding Edge Options When you use the printer driver to select 2-sided printing, also select the binding edge, which determines how the pages turn. The actual outcome depends on the orientation (portrait or landscape) of images on the page, as displayed in the following illustrations. Portrait Bind on Side Edge Bind on Top Edge...
Manual 2-Sided Printing You can manually print on both sides of the paper when you are using paper types that are either too small or too heavy for automatic 2-sided printing. You can also manually print on the second side of paper that has been pre-printed on side one by this system or another solid-ink system or printer.
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Printing Side Two Remove the paper from the output tray and reload it in the paper tray: Tray 1: Insert side two facedown with the top of the page entering the system first. ■ ■ Tray 2, 3, or 4: Insert side two faceup with the top of the page toward the front of the tray.
Caution: Damage caused by using unsupported paper, transparencies, and other specialty media is not covered by the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas; please contact your local representative for details.
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Printing Transparencies from Tray 1 To print transparencies: Pull down and out on the handle to open Tray 1. Open the tray extension. Phaser® 8510/8560MFP Multifunction Product Printing on Specialty Media 8560-011 8560-012 3-30...
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Insert transparencies into the tray. Note: Do not load transparencies above the transparency fill line inside the tray. On the control panel, press the OK button if the correct paper size and displayed as the current setup, or select the transparency size and type: Select , and then press the OK button.
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Printing Transparencies from Tray 2, 3, or 4 To print transparencies: Remove the tray from the system. Insert transparencies into the tray. Note: Do not load transparencies above the transparency fill line inside the tray. Phaser® 8510/8560MFP Multifunction Product Printing on Specialty Media 8560-020 8560-029 3-32...
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Adjust the paper guides to fit the transparencies (if necessary). Length guide: Press the sides, and then slide the guide until the arrow on the guide ■ points to the appropriate paper size imprinted on the bottom of the tray. When properly positioned, the guide clicks into place.
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Insert the tray into the tray slot, and then push it completely into the system. On the control panel, press the System button. Select , and then press the OK button. Paper Tray Setup Select Tray 2 Paper Tray 3 Paper Select Use current setup change the paper type:...
Caution: Never use envelopes with windows or metal clasps; they can damage the printer. Damage caused by using unsupported envelopes is not covered under the Xerox warranty, service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage may vary outside these areas, please contact your local representative for details.
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Printing Envelopes from Tray 1 To print envelopes: Pull down and out on the handle to open Tray 1. Open the tray extension. Phaser® 8510/8560MFP Multifunction Product Printing on Specialty Media 8560-011 8560-012 3-36...
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Insert envelopes into the tray with the flap side up and the flap of the envelopes toward the left side of the tray. Adjust the paper guides to fit the envelopes. On the control panel, press the OK button if the correct envelope size and type are displayed as the current setup, or select the envelope size and type: Select , and then press the OK button.
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Printing Envelopes from Tray 2, 3, or 4 To print envelopes: Remove the tray from the system. Insert envelopes into the tray, flap side down with the flap toward the left side of the tray. Phaser® 8510/8560MFP Multifunction Product Printing on Specialty Media 8560-020 8560-026 3-38...
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Adjust the paper guides to fit the envelopes. ■ Length guide: Press the sides, and then slide the guide until the arrow on the guide points to the appropriate paper size imprinted on the bottom of the tray. When properly positioned, the guide clicks into place. Width guides: Slide the width guides until the arrows on the guides point to the ■...
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Insert the tray into the tray slot, and then push it completely into the system. On the control panel, press the System button. Select , and then press the OK button. Paper Tray Setup Select Tray 2 Paper Tray 3 Paper Select Use current setup change the paper type:...
Printing Labels Labels can be printed from any tray. To order paper, transparencies, or other specialty media, contact your local reseller or go to www.xerox.com/office/supplies. See also: Paper Sizes and Weights for Tray 1 Paper Sizes and Weights for Tray 2, 3, or 4 Guidelines ■...
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Printing Labels from Tray 1 To print labels: Pull down and out on the handle to open Tray 1. Open the tray extension. Phaser® 8510/8560MFP Multifunction Product Printing on Specialty Media 8560-011 8560-012 3-42...
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Insert labels into the tray with the side to be printed facedown and the top of the page entering the system first. Adjust the paper guides to fit the labels loaded in the tray. On the control panel, press the OK button if the correct paper size and displayed as the current setup, or select the label size and type: Select Change setup...
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Printing Labels from Tray 2, 3, or 4 To print labels: Remove the tray from the system. Insert a maximum of 400 sheets of labels into the tray with the side to be printed faceup and the top of the page toward the front of the tray. Phaser®...
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Adjust the paper guides to fit the labels (if necessary). Length guide: Press the sides, and then slide the guide until the arrow on the guide ■ points to the appropriate paper size imprinted on the bottom of the tray. When properly positioned, the guide clicks into place.
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Insert the tray into the tray slot, and then push it completely into the system. On the control panel, press the System button. Select Paper Tray Setup , and then press the OK button. Select Tray 2 Paper Tray 3 Paper Select Use current setup the paper type:...
Printing Glossy Paper Glossy paper can be printed, 1- or 2-sided, from any tray. To order paper, transparencies, or other specialty media, contact your local reseller or go to www.xerox.com/office/supplies. Guidelines ■ Do not open sealed packages of glossy paper until you are ready to load them into the system.
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Open the tray extension. Insert glossy paper in the tray. Adjust the paper guides to fit the paper. On the control panel, press the OK button if the correct paper size and displayed a the current setup, or select the glossy paper size and type: Select , and then press the OK button.
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Printing Glossy Paper from Tray 2, 3, or 4 To print glossy paper: Remove the tray from the system. Insert glossy paper into the tray. Phaser® 8510/8560MFP Multifunction Product Printing on Specialty Media 8560-020 8560-042 3-49...
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Adjust the paper guides to fit the glossy paper (if necessary). Length guide: Press the sides, and then slide the guide until the arrow on the guide ■ points to the appropriate paper size imprinted on the bottom of the tray. When properly positioned, the guide clicks into place.
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Insert the tray into the tray slot, and then push it completely into the system. Note: Do not load glossy paper above the transparency fill line inside the tray. Overloading the tray may cause jams. On the control panel, press the System button. Select , and then press the OK button.
Printing Custom Size Paper In addition to the wide variety of standard paper sizes that you can use for printing, you can also print on custom size paper within the following dimensions. Note: Print custom size paper from Tray 1 only. Single-Sided Printing Short edge 76–216 mm (3.0-8.5 in.)
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Open the tray extension. Insert custom size paper into the tray. ■ Single-sided printing: Insert the side to be printed facedown with the top of the page entering the system first. Phaser® 8510/8560MFP Multifunction Product Printing on Specialty Media 8560-012 8560-109 3-53...
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2-sided printing: Insert side one faceup with the bottom of the page entering the ■ system first. Adjust the paper guides to fit the paper loaded in the tray. Adjust the output tray for short or long media. For media shorter than 190 mm (7.5 in.), flip up the paper stop.
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On the control panel, press the OK button if the correct paper size and type are displayed as the current setup, or select the appropriate paper size and type: Select , and then press the OK button. Change setup Select New Custom Size Select one of the following options for selecting the short edge size: ■...
Copying This chapter includes: Basic Copying on page 4-2 ■ ■ Adjusting Copying Options on page 4-3 ■ Managing Copy Functions on page 4-20 Note: Some of the features described in this chapter may not be available on your system configuration.
Basic Copying Use either the document glass or the document feeder to make copies. Load the originals to be copied and follow the steps below to make copies. To clear the settings from the previous job, press the Clear All button once. Note: For additional copying information, print the Copying Guide.
Adjusting Copying Options This section includes: ■ Basic Settings on page 4-3 ■ Image Adjustments on page 4-8 Image Placement Adjustments ■ ■ Output Adjustments on page 4-16 ■ Advanced Copying on page 4-18 Basic Settings You can change the following basic settings: Selecting a Tray to Use for Copies ■...
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Setting the Copy Default Tray To set the default paper supply tray for copy jobs: On the control panel, press the System button. Select , and then press the OK button. Job Defaults Setup Select , and then press the OK button. Copy Defaults Setup Select , and then press the OK button.
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Specifying 2-Sided Originals or Copies When you use the document feeder with 2-sided originals, one or both sides can be scanned for copying. You can also create 1-sided or 2-sided copies. Press the 2-Sided button on the control panel to select one of the following options: ■...
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Selecting the Quality of the Copies Press the Output Quality button on the control panel to select one of the following output-quality modes: Note: The Standard and Hi-Res/Photo modes are not available on the Phaser 8510MFP products. Output-Quality Mode Hi-Res/Photo Enhanced (factory default setting) Standard...
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Selecting the Document Type The scanner optimizes the appearance of the output based on the contents of the original. Press the Document Type button on the control panel to select one of the following options: ■ Photo: For photograph prints ■...
Image Adjustments You can change the following image adjustment settings: ■ Selecting an Original Size on page 4-8 ■ Using the Prescan Glass Option ■ Reducing or Enlarging the Image ■ Lightening or Darkening the Image ■ Adjusting the Contrast of the Image ■...
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Using the Prescan Glass Option When using the document glass, you can prescan originals when using the auto center, edge erase, auto reduce/enlarge, and poster options. To select a prescan setting: On the control panel, press the Copy button. Select , and then press the OK button.
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Lightening or Darkening the Image To lighten or darken an image when it is copied, press the Lighten/Darken button on the control panel to select a lighten/darken option. Adjusting the Contrast of the Image To reduce or increase the contrast of the image when it is copied: On the control panel, press the Copy button.
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Adjusting the Color Balance If colors on the copies do not match the colors on the original, you can adjust the levels of each primary color: cyan, magenta, yellow, and black to optimize the color. Note: You can also change the color settings to achieve a special color effect for your copies. To adjust these color levels: On the control panel, press the Copy button.
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Erasing the Edges of Copy Documents You can clean the edges of your copies, eliminating unwanted material from printing, by specifying the amount to erase on the right, left, top, and/or bottom edge. To erase edges on copies: On the control panel, press the Copy button. Select , and then press the OK button.
Image Placement Adjustments You can change the following image placement adjustment settings: ■ Printing Multiple Images on a Sheet (N-Up) ■ Printing Posters on page 4-14 ■ Repeating Images on a Sheet ■ Centering the Image on page 4-14 ■ Shifting the Image on page 4-15 Printing Multiple Images on a Sheet (N-Up)
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Printing Posters The poster option enables you to copy one original onto several pages that can be assembled into a poster. The current reduce/enlarge setting is applied. To select the poster option: On the control panel, press the Copy button. Select , and then press the OK button.
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Shifting the Image In some cases, you may want to change the placement of the image on the copy page. To change image placement: On the control panel, press the Copy button. In the menu, select Margin Shift To increase the margin on the long edge of the copy: Select , and then press the OK button.
Output Adjustments You can change the following output adjustment settings: ■ Collating Copies on page 4-16 ■ Making Copy Documents with Covers ■ Using Blank Separation Pages Collating Copies When you make several copies of a multi-page document, you can collate the output. For example, if you are making three single-sided copies of a six-page document, the copies are printed in this order when you select collated: 1, 2, 3, 4, 5, 6, 1, 2, 3, 4, 5, 6, 1, 2, 3, 4, 5, 6...
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Using Blank Separation Pages When you create copies on transparencies or other special media, you can insert blank separation pages between each copy. To turn on blank separation pages: Select the tray that contains the media you want to use for the copies. On the control panel, press the Copy button.
Advanced Copying You can change the following advanced copying options: ■ Copying Books on page 4-18 ■ Creating Booklets on page 4-19 Copying Books When copying a book, magazine, or pamphlet, you can copy both the left and right pages as a separate image or you can copy only the left or right page.
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Creating Booklets You can copy two document pages onto each side of a sheet of paper in the correct order so that you can fold the copy pages into a booklet. The size of the images are reduced proportionally to fit on the copy pages. You can combine this feature with the Book Copy option to reproduce bound documents.
Managing Copy Functions This section includes: ■ Setting the Print Job Interrupt Option Using a Color Copy Password ■ Setting the Print Job Interrupt Option Print and fax jobs are normally interrupted when users make copies. Printing or faxing continues while the system scans the originals. When the copies are ready to print, the print or fax job pauses, the copies print, and then the print or fax job resumes.
Using the Scanner (Windows) tutorial at Using the Scanner (Macintosh) tutorial at Note: Some of the features described in this chapter may not be available on your system configuration. Phaser® 8510/8560MFP Multifunction Product on page 5-26 on page 5-31 www.xerox.com/office/8510_8560support www.xerox.com/office/8510_8560support...
Phaser 8510/8560MFP product. Phaser 8560MFP products: You can store scanned images on the Phaser 8560MFP product’s hard drive in either the Public Folder or a private folder. You can also scan images directly to your computer where they can be placed in folders, attached to email, or imported into applications.
Basic Scanning This section includes: ■ Scanning Originals at the Phaser 8510MFP Product ■ Scanning Originals at the Phaser 8560MFP Product Using Walk-Up Scanning on page 5-7 ■ Note: For additional scanning information, print the Scanning Guide. On the control panel,...
When you finish scanning, press the Clear All button. This prevents the next person who uses the system from scanning files to or deleting files from your user name. Return to your computer, and view or retrieve your scanned images using the Xerox Scan Utility.
Scanning Originals at the Phaser 8560MFP Product Select one of three destinations for images when scanning originals at the Phaser 8560MFP product’s control panel: Public Folder, private folder, or user name. Note: Printing can continue while you are scanning originals at the system.
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When you finish scanning, press the Clear All button. This prevents the next person who uses the system from scanning files to or deleting files from that location. Return to your computer and retrieve the images using the Xerox Scan Utility. See also:...
Using Walk-Up Scanning With the Xerox Scan Utility, you can scan documents to your computer from any Xerox multifunction system that has Walk-Up scanning capability. You do not need to install the specific scan drivers for each system. To perform Walk-Up scanning on the Phaser 8510/8560MFP product:...
This section includes: ■ Using CentreWare IS to Retrieve Images ■ Using the Xerox Scan Utility to Retrieve Images Importing Images into an Application ■ The method you use to view and retrieve images depends on how the system is connected to your computer, the destination you choose for the scanned image, and the operating system, as displayed in the following table.
Using CentreWare IS to Retrieve Images If your Phaser 8560MFP product is connected to a network, use CentreWare IS to view, retrieve, or delete images scanned from the Public Folder or from a private folder on the product’s hard drive.
Using the Xerox Scan Utility to Retrieve Images Use the Scan to Email or Copy to Folder tabs in the Xerox Scan Utility to view and retrieve images scanned to your computer from a Phaser 8510/8560MFP product. You can save the images in a specific folder or include the images as attachments in email messages.
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Select one or more images you want to send in an email. Enter a name in the Base Attachment Name field. The Xerox Scan Utility adds the scan date and time information for each image to the end of the file name.
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■ Windows: Right-click the Xerox Scan Utility icon on the taskbar, and then select Xerox Scan Utility. If the icon does not appear in the taskbar, click Start, select Programs, select Xerox Office Printing, select Scanning, and then select Xerox Scan Utility.
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Select one or more images you want to copy to a folder. Enter a name for the image in the Base File Name field. The Xerox Scan Utility adds the scan date and time information for each image to the end of the file name.
Importing Images into an Application You can import images scanned to your computer from a Phaser 8560MFP product or a Phaser 8510MFP product into Windows or Macintosh applications on your computer. Importing Scanned Images into a Windows Application (TWAIN) To import images into an application for Windows 2000, Windows XP, and Windows Server 2003: Open the file in which you want to place the image.
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Select From Scanner or Camera. Select the scanner, and then click the OK button. In the Get Pictures from WIA Xerox Phaser 8510MFP (or Phaser 8560MFP) window, open the folder to view thumbnails of the images. The filename appears below each thumbnail.
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Select From Scanner or Camera. Select the scanner, and then click the Acquire button. The Scan to Email and Copy to Folder tabs on the Xerox Scan Utility display thumbnails of the images. Information about each image, including the template used, resolution, size of the image file, and the profile name and settings appears to the right of the thumbnail.
Scanning Options This section includes: ■ Setting the Scan Resolution on page 5-17 ■ Automatically Suppressing Background Variations ■ Setting the Color Mode on page 5-18 ■ Setting 1-Sided or 2-Sided Originals ■ Setting the Document Type on page 5-20 ■...
Automatically Suppressing Background Variations When you are using originals printed on thin paper, text or images printed on one side of the paper can sometimes be seen on the other side of the paper. To prevent this from happening in your scanned document, and to improve the quality for two-sided scanned pages, use the setting on the control panel.
Setting 1-Sided or 2-Sided Originals Note: If your system does not have a document feeder, you can manually perform 2-sided scanning from the document glass. When you use the document feeder to scan 2-sided originals, select a 2-sided option to scan both sides of the paper to produce a multi-page scanned image file.
Setting the Document Type You can optimize the appearance of the scanned output according to the type of information contained in the original. Press the Document Type button on the control panel to change the selection to: ■ Photo: Optimizes for photograph prints. Graphics: Optimizes for constant-colored areas.
Setting the Original Size To specify the size of the original: On the control panel, press the Scan button. Select , and then press the OK button. Original Size Select one of the following options, and then press the OK button: ■...
You can create scan templates that contain specific settings, such as file type, resolution, and original size. You can choose to retain thumbnail images in the Xerox Scan Utility, or you can select a folder destination, so that when images are scanned, they are automatically copied into a designated folder.
Color, Black and White, Original Size, Resolution, Original Type, File Format, and Sides to Scan. Select the Preview image in Xerox Scan Utility option to view the scanned image in both the Scan to Email or Copy to Folder tabs. From these tabs you can select the appropriate folder or email profile settings to use with your scanned images.
■ Windows: Right-click the Xerox Scan Utility icon on the taskbar, and then select Xerox Scan Utility. If the icon does not appear in the taskbar, click Start, select Programs, select Xerox Office Printing, select Scanning, and then select Xerox Scan Utility.
■ Windows: Right-click the Xerox Scan Utility icon on the taskbar, and then select Xerox Scan Utility. If the icon does not appear in the taskbar, click Start, select Programs, select Xerox Office Printing, select Scanning, and then select Xerox Scan Utility.
Deleting Folder Profiles on page 5-30 With the Xerox Scan Utility, you can create profiles to be reused when sending scanned images as email attachments or when copying scanned images to specific folders. Profiles eliminate the need for re-entering the same email or folder destination information.
■ Windows: Right-click the Xerox Scan Utility icon on the taskbar, and then select Xerox Scan Utility. If the icon does not appear in the taskbar, click Start, select Programs, select Xerox Office Printing, select Scanning, and then select Xerox Scan Utility.
■ Windows: Right-click the Xerox Scan Utility icon on the taskbar, and then select Xerox Scan Utility. If the icon does not appear in the taskbar, click Start, select Programs, select Xerox Office Printing, select Scanning, and then select Xerox Scan Utility.
■ Windows: Right-click the Xerox Scan Utility icon on the taskbar, and then select Xerox Scan Utility. If the icon does not appear in the taskbar, click Start, select Programs, select Xerox Office Printing, select Scanning, and then select Xerox Scan Utility.
■ Windows: Right-click the Xerox Scan Utility icon on the taskbar, and then select Xerox Scan Utility. If the icon does not appear in the taskbar, click Start, select Programs, select Xerox Office Printing, select Scanning, and then select Xerox Scan Utility.
Controlling Scanning Policies Deleting Image Files from the System You can delete image files on the Phaser 8560MFP product that no longer need to be stored on the product’s hard drive. Deleting unnecessary images allows space for new images. When you press the Scan button on the control panel, the much hard drive space has been used to store scanned images.
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Using the Control Panel To remove all scan files from the Public Folder: On the control panel, press the Scan button. Select , and then press the OK button. Scan To Select Public Folder, and then press the OK button. Select , and then press the OK button.
Deleting Image Files from the Xerox Scan Utility Scanned images displayed in the Xerox Scan Utility are stored on your computer’s hard drive. To delete scanned images that are no longer needed from the Xerox Scan Utility: Access the Xerox Scan Utility on your computer: ■...
Creating a Private Folder You can create a private folder on the Phaser 8560MFP product’s hard drive for your scanned images. You can also protect your private folder with a password to prevent others from viewing or retrieving your scanned images.
Calibrating the Scanner This section includes: ■ Starting the Calibration Procedure ■ Calibrating the Scanner at the Document Glass Calibrating the Scanner at the Document Feeder ■ Perform the scanner calibration procedure if your scanner, document feeder, or document cover is replaced. Scanner calibration adjusts the output quality of the front and back pages of 2-sided originals in relation to each other.
Calibrating the Scanner at the Document Glass To calibrate the scanner at the document glass: Place the Scanner Calibration page on the document glass, with the top edge of the page toward the left. Note: Make sure the calibration page is aligned correctly. If the page is misaligned, the calibration procedure will fail.
■ If the control panel indicates Note: For more information about calibrating the scanner, see the Knowledge Base at www.xerox.com/office/8510_8560support. Phaser® 8510/8560MFP Multifunction Product Calibrating the Scanner , and then press the OK button to Success , press the OK button. The calibration , press the OK button, and then repeat Steps 1–3.
6-17 ■ Solving Fax Problems on page 6-25 See also: Using the Fax tutorial at www.xerox.com/office/8510_8560support Note: Some of the features described in this chapter may not be available on your system configuration. Phaser® 8510/8560MFP Multifunction Product on page 6-5...
Basic Faxing This section includes: ■ Sending a Fax from the System Sending a Fax from Your Computer ■ Note: For additional faxing information, print the Faxing Guide. On the control panel, press the Fax button, select Faxing Guide Sending a Fax from the System To quickly send a fax from the system to a single recipient using factory defaults: Select one of the following methods: ■...
Sending a Fax from Your Computer You can send a fax to the system from an application on your Windows or Macintosh computer. Windows Applications To send a fax from a Windows 2000, Windows XP, or Windows Server 2003 application: Access the application’s Print dialog box, select your Phaser 8510/8560MFP product, and then click the Properties button to open the printer driver.
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Macintosh Applications To send a fax from a Macintosh OS X, version 10.3 and higher application: Access the application’s Print dialog box. Select your Phaser 8510/8560MFP product in the Printer drop-down list. Select Fax from the Job Type drop-down list, and then click the Lan Fax Setup button. Click the Fax Recipients button and then select one of the following options: ■...
Adding Individual and Group Speed Dial Entries This section includes: ■ Adding an Individual on page 6-6 Adding a Group on page 6-8 ■ ■ Editing or Deleting an Individual Speed Dial Entry ■ Editing or Deleting a Group Speed Dial Entry You can create and save fax information for individuals or groups to whom you often send faxes.
Adding an Individual Set up and save individual names and fax numbers to easily access them when you want to send a fax. Using the Control Panel To add an individual speed dial entry: On the control panel, press the Speed Dial button. Select , and then press the OK button.
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Using CentreWare IS To add an individual speed dial entry: Launch your web browser. Enter your system’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx). Select the Properties tab, and then click Individual Directory in the Fax Settings folder. Select one of the following options: Import: Click the Import option in the Individual Directory field, and then browse to select an individual’s information stored on your computer’s hard drive.
Adding a Group Set up and save group names to easily access them when you want to send a fax to a group. Groups can include both individual and group entries once they have been set up. Note: Individual entries must be set up before groups can be defined. Using the Control Panel Use the control panel to add or remove individuals or groups from the speed dial group.
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Removing an Entry from a Group To remove an entry: On the control panel, press the Speed Dial button. Select , and then press the OK button. Group Select the group you want to change from the list displayed, and then press the OK button. To remove an individual from this group: Select Remove Individual...
Using CentreWare IS To add a group speed dial entry: Launch your web browser. Enter your system’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx). Select the Properties tab, and then click Group Directory in the Fax Settings folder. Click the Add button and then enter the appropriate information in the following fields: ■...
Editing or Deleting a Group Speed Dial Entry To revise or remove groups: On the control panel, press the Speed Dial button. Select , and then press the OK button. Group Select a group name in the list displayed, and then press the OK button. Select one of the following options: ■...
Faxing Multiple Recipients Using Send List This section includes: ■ Setting Up a Send List of Fax Recipients Viewing or Editing the Send List ■ Setting Up a Send List of Fax Recipients You can select one or more recipients when sending a fax. The Send List fax feature enables you to create a list of recipients that includes fax numbers, individuals, and groups.
Viewing or Editing the Send List Before sending a fax, you may want to verify or edit the list of recipients you selected for the fax. To do this: On the control panel, press the Send List button. Select View/Edit Send List , and then press the OK button.
Selecting Fax Options This section includes: ■ Setting the Fax Destination on page 6-14 ■ Setting the Fax Resolution on page 6-15 Selecting the Original Size on page 6-15 ■ ■ Selecting Auto Suppression on page 6-15 ■ Selecting the Starting Rate on page 6-16 Delay Sending a Fax on page 6-16...
Setting the Fax Resolution To set the fax resolution: On the control panel, press the Fax button. Select , and then press the OK button. Resolution Select an option from the list displayed, and then press the OK button. Note: The factory default is Fine.
Starting Rate Select an option from the list displayed, and then press the OK button. Note: The factory default is 33.6 kbps (Super G3) for Phaser 8560MFP products and 14.4 kbps for Phaser 8510MFP products. Delay Sending a Fax To send a fax at a specified time (within 24 hours): On the control panel, press the Delayed Send button.
Enabling or Disabling Secure Faxes Additional security may be set for receiving faxes. When the Secure Fax option is enabled, a password is required before faxes can be printed or removed. To enable or disable a Secure Receive fax: On the control panel, press the System button. Select , and then press the OK button.
Printing or Clearing Secure Faxes If the Secure Fax option is enabled, you must enter your numeric password to print or clear a received fax: Using the Control Panel To print or clear all secure faxes: On the control panel, press the Fax button. Select one of the following options, follow the onscreen prompts, and then press the OK button: ■...
Clear Pending Faxes You can view the faxes waiting to be sent. If needed, you can clear one or more faxes. Using the Control Panel To clear pending faxes: On the control panel, press the Fax button. Select , and then press the OK button. Clear Pending Faxes Select Pending Jobs Report,...
Enabling or Disabling Junk Fax Prevention Junk fax prevention allows you to turn off/on printing faxes received from phone numbers in the individual speed dial directory. Using the Control Panel To turn off/on the junk fax prevention option: On the control panel, press the System button. Select , and then press the OK button.
Printing Fax Reports Several fax reports are available to provide information about faxing activities, directories, and pending jobs. The Activity Report provides information about completed fax jobs. The Dial Directory Report and the Group Directory Report display information about fax numbers, individual, or group recipients.
Inserting Pauses in Fax Numbers Some fax numbers require one or more pauses during the dialing sequence. To insert pauses in a fax number: On the control panel, press the Fax button. Select , and then press the OK button. Fax To When entering a fax number using the alphanumeric keypad, press the Pause button to insert a pause (represented by a comma) in the fax number where appropriate.
Changing Default Settings Select one of the following methods to change the default settings for the system’s fax function. Using the Control Panel To change default settings: On the control panel, press the System button. Select , and then press the OK button. Job Defaults Setup Select , and then press the OK button.
Solving Fax Problems This section includes: ■ Configuring the Modem on page 6-25 ■ Printing the Protocol Monitoring Report Resetting Fax Options to the Factory Default ■ Configuring the Modem To adjust modem settings: On the control panel, press the System button. Select , and then press the OK button.
Resetting Fax Options to the Factory Default When you reset fax settings, all settings are returned to factory default values. Any incoming or outgoing faxes are cancelled or deleted. Note: Speed Dial entries and the Country and Line ID settings are not affected when you select the option.
Print Quality This chapter includes: ■ Controlling the Quality of Your Prints ■ Solving Print-Quality Problems Phaser® 8510/8560MFP Multifunction Product on page 7-2 on page 7-6...
Print-quality modes available with the Phaser 8510/8560MFP product include: ■ Fast Color, Enhanced (All products) ■ Standard, High-Resolution/Photo (Phaser 8560MFP products only) Print-Quality Mode Fast Color Fastest full-color mode, useful for many images and previewing your work. Rapidly produces review documents; useful for rush jobs. not recommended for documents containing small text, fine detail, or large areas of bright solid fill.
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To select the print-quality mode in a supported driver: Operating System Steps Windows 98 SE Select the Setup tab. Select a print-quality mode. Windows 2000, Select the Paper/Quality tab. Windows XP, or Select a print-quality mode. Windows Server 2003 Mac OS 9.x In the Print dialog box, select General.
Adjusting Color The TekColor correction options provide simulations of different color devices. Automatic is the default correction for general image processing. See the following table to determine what option you want to use. TekColor Correction Automatic Office Color sRGB Display sRGB Vivid LCD Display Press Match...
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To select the color correction in a supported driver: Operating System Steps Windows 98 SE, Select the TekColor tab. Windows 2000, Select the desired color correction. Some of the color corrections are Windows XP, or grouped under Office Color or Press Match. Windows Server 2003 Mac OS 9.x In the Print dialog box, select General.
Solving Print-Quality Problems This section includes: ■ Smudges or Smears on page 7-6 ■ Random Light Stripes on page 7-8 ■ Predominate Light Stripes on page 7-10 ■ Transparency Images Are Too Light or Too Dark ■ Colors Are Wrong on page 7-12 Smudges or Smears Problem...
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If the problem continues: Open the door on the side of the system and remove the maintenance kit. Wipe the plastic wiper blade with a lint-free cloth. Replace the maintenance kit and close the door. Note: Smudges or smears may appear if you print on side two of pre-printed paper, but do not select 2nds Side as the paper type.
Random Light Stripes Problem Light stripes appear randomly on the test page when one or more color bars is missing. Light Stripes Test Solution To prevent random light strips from appear on the page: On the control panel, press the System button. Select , and then press the OK button.
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If the problem continues, call your local service provider or Xerox technical support. To continue printing until your system can be serviced, select Jet Substitution Mode to substitute a jet for the malfunctioning jet causing the light stripe. To select Jet Substitution Mode: On the control panel, press the System button.
Predominate Light Stripes Problem Light stripes appear prominently on the test page when all four color bars are missing. Solution To prevent predominate light stripes from appear on the page: Open the exit cover: Remove debris from the paper-exit area. Raise the lower paper guide and wipe the plastic paper release blade with a lint-free cloth.
Select Information Pages Select , and then press the OK button. Paper Tips Page Note: Use only recommended Xerox transparencies. See also: Recommended Media List (United States) Recommended Media List (Europe) Phaser® 8510/8560MFP Multifunction Product Solving Print-Quality Problems , or...
Solving Print-Quality Problems Colors Are Wrong Problem The color produced by the system is wrong or differs from the color that it must match. Solution For information about color matching, go to www.xerox.com/office/8510_8560support. Phaser® 8510/8560MFP Multifunction Product 7-12...
This chapter includes: Maintenance and Cleaning on page 8-2 ■ ■ Ordering Supplies on page 8-23 ■ Moving and Repacking the System See also: Maintenance video tutorials at Replacing supplies video tutorials at Phaser® 8510/8560MFP Multifunction Product on page 8-25 www.xerox.com/office/8510_8560support www.xerox.com/office/8510_8560support...
Maintenance and Cleaning This section includes: ■ Routine Maintenance on page 8-2 ■ Cleaning the Paper Release Blade Cleaning the Maintenance Kit Wiper Blade ■ ■ Cleaning the Outside of the System ■ Cleaning the Document Glass and Document Feeder See also: User Safety on page A-1...
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To load ink: Lift the control panel. Open the ink cover. Phaser® 8510/8560MFP Multifunction Product Maintenance and Cleaning 8560-052 8560-053...
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To order ink, contact your local reseller or go to www.xerox.com/office/8510_8560supplies. Caution: Use of ink other than Genuine Xerox Phaser 8510/8560MFP Solid Ink may affect print quality and system reliability. It is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this system.
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Emptying the Waste Tray Empty the waste tray when the control panel displays a message stating that the waste tray is full. Warning: The system’s interior may be hot. Do not touch the hot surfaces! To empty the waste tray: Open the side door.
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Pull the waste tray (labeled B) completely out of the system. Warning: The waste tray may be hot; handle it carefully. Note: The waste tray may be locked if the system is in a warm-up cycle or if the ink is cooling following the Eliminate Light Stripes locked, close the door and wait 15 minutes before repeating Steps 1 and 2.
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Insert the waste tray into the system and push it completely into the waste tray slot. Close the side door. Caution: Do not attempt to reuse the waste ink in the system; it can damage the system. This damage is not covered under the system warranty. Phaser®...
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Replace it when the control panel prompts you to replace the maintenance kit. To order a replacement maintenance kit, contact your local reseller or go to www.xerox.com/office/8510_8560supplies. To replace the maintenance kit: Open the side door on the system;...
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Remove the maintenance kit (labeled A) from the maintenance kit slot. Insert the replacement maintenance kit and push it completely into the maintenance kit slot. Follow the illustrated instructions included with the maintenance kit for full installation and disposal information. Phaser®...
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Maintenance and Cleaning Close the side door. 8560-059 Phaser® 8510/8560MFP Multifunction Product 8-10...
Cleaning the Paper Release Blade To clean the paper release blade: Lift the control panel. Remove paper from the output tray. Phaser® 8510/8560MFP Multifunction Product Maintenance and Cleaning 8560-052 8560-076 8-11...
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Open the exit cover. Lift the lower paper guide toward the front of the system. Phaser® 8510/8560MFP Multifunction Product Maintenance and Cleaning 8560-077 8560-079 8-12...
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Wipe the plastic paper release blade on the paper guide with a pre-soaked alcohol cloth (using 90 percent isopropyl alcohol). Return the paper guide to its original position. Phaser® 8510/8560MFP Multifunction Product Maintenance and Cleaning 8560-062 8560-063 8-13...
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Close the exit cover. Close the control panel. Phaser® 8510/8560MFP Multifunction Product Maintenance and Cleaning 8560-081 8560-082 8-14...
Cleaning the Maintenance Kit Wiper Blade The maintenance kit contains a wiper blade that removes excess ink. To clean the maintenance kit wiper blade: Open the side door on the system Remove the maintenance kit (labeled A) from the maintenance kit slot. Phaser®...
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Use a lint-free cloth to clean the top and upper edges of the flexible plastic wiper blade located next to the roller. Insert the maintenance kit and push it completely into the maintenance kit slot. Phaser® 8510/8560MFP Multifunction Product Maintenance and Cleaning 8560-064 8560-061 8-16...
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Maintenance and Cleaning Close the side door. 8560-059 Phaser® 8510/8560MFP Multifunction Product 8-17...
Cleaning the Outside of the System To remove stains, clean the outside of the system using a soft, damp, cloth moistened with a mild neutral detergent. Do not spray detergent directly onto the system. Warning: To prevent electric shock, turn the system off and unplug the power cord from the electrical outlet before cleaning the system.
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Wipe the document glass with the cloth or cotton swab. Close the document feeder. Phaser® 8510/8560MFP Multifunction Product Maintenance and Cleaning 8560-065 8560-095 8-19...
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Document Feeder To clean the document feeder: Open the jam access door on the document feeder. Moisten a soft cloth or cotton swab with alcohol (90 percent isopropyl alcohol). Wipe the feeding roller and inside the document feeder with the cloth or cotton swab. Phaser®...
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Close the jam access door. Lift the document feeder. Phaser® 8510/8560MFP Multifunction Product Maintenance and Cleaning 8560-092 8560-093 8-21...
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Wipe the underside of the document feeder with the cloth or cotton swab. Close the document feeder. Phaser® 8510/8560MFP Multifunction Product Maintenance and Cleaning 8560-067 8560-095 8-22...
Yellow, and Black) Note: When ordering ink from your local reseller or from the Xerox supplies website at www.xerox.com/office/8510_8560supplies, be sure to order the correct ink for your system. Ink shapes differ for both products. Ink used with Phaser 8510MFP products cannot be used with Phaser 8560MFP products.
It is important to order these supplies when the messages first appear to avoid interruptions to your printing. The control panel displays an error message when the supply must be replaced. To order supplies, contact your local reseller or go to the Xerox Supplies website at www.xerox.com/office/8510_8560supplies. Caution: Use of non-Xerox supplies is not recommended.
Moving and Repacking the System This section includes: ■ Precautions for Moving the System ■ Moving the System Within the Office Preparing the System for Shipment ■ Caution: Parts of the system are hot. To avoid personal injury or damage to the system, allow the ink to solidify.
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Wait for the system to complete the cool-down period for the ink to solidify. The fan shuts down when it is cool enough to move the system. Caution: If you turn off the system but do not select the control panel, the fan does not run, so you must wait longer for the ink to solidify. Wait at least 30 minutes for the system to cool completely before moving or packing it.
Pack the system. See Packing the System Repack the system using the original packing material and boxes or a Xerox repackaging kit. Additional instructions for repacking the system are provided in the repackaging kit. If you do not have all the original packaging, or are unable to repackage the system, contact your local Xerox service representative.
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Removing the Maintenance Kit and Waste Tray Before turning off the system, remove the maintenance kit and waste tray. Open the side door on the system. Remove the maintenance kit (labeled A) and place it in a plastic bag for storage. Phaser®...
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Remove the waste tray (labeled B) from the waste tray slot. Warning: The waste tray may be hot; handle it carefully. Empty the waste, and then place the tray in a plastic bag for storage. Caution: Shipping the system with the maintenance kit and waste tray installed can damage the system.
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Turning Off the System To turn off the system: Press the power switch located under the interface cover on the side of the system. Within 10 seconds after turning off the system, select the control panel. Caution: If you receive a Power Down Error-Head not Parked panel, the system is not ready to be moved.
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Turn the scanhead transportation lock clockwise to lock the scanhead. Caution: Scanhead damage can occur if the lock is not fully tightened. Wait for the system to complete the cool-down period for the ink to solidify. The fan shuts down when it is cool enough to move the system. Caution: If you turn off the system but do not select the control panel, the fan does not run, so you must wait longer for the ink to solidify.
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Removing the Document Feeder and Scanner Remove the document feeder and scanner, pack them separately from the rest of the system. Disconnect the cable between the document feeder and the scanner. Lift the document feeder. Pinch the hinges, and then lift the document feeder away from the document glass. Phaser®...
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Disconnect the cable between the scanner and the rest of the system. Using a pen, slide both the scanner latches to the unlocked position, and then slide the scanner back and lift it away from the system. Pack the scanner separately from the rest of the system Fold the stabilizers in toward the system.
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If the system has an optional Tray 3 or 4, lift the system off the trays. Packing the System Repack the system using the original packing material and boxes or a Xerox repackaging kit. Additional instructions for repacking the system are provided in the repackaging kit. If you do not have all the original packaging, or are unable to repackage the system, contact your local Xerox service representative.
Troubleshooting This chapter includes: ■ Clearing Paper Jams on page 9-2 ■ Getting Help on page 9-27 See also: Troubleshooting video tutorials at Print Quality on page 7-1 Phaser® 8510/8560MFP Multifunction Product www.xerox.com/office/8510_8560support...
Clearing Paper Jams This section includes: ■ Jam at Exit Cover on page 9-2 ■ Jam at Exit Path on page 9-8 ■ Jam at Front Cover on page 9-11 ■ Jam at Tray 2, 3, or 4 on page 9-18 ■...
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Remove paper from the output tray. Open the exit cover. Phaser® 8510/8560MFP Multifunction Product Clearing Paper Jams 8560-076 8560-077...
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Pull the jammed paper slowly out of the system. Confirm that all paper fragments are removed. If you did not find paper in Step 4, lift the paper guides. Remove any jammed paper. Phaser® 8510/8560MFP Multifunction Product Clearing Paper Jams 8560-078 8560-079 8560-080...
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Close the exit cover. Close the control panel. Phaser® 8510/8560MFP Multifunction Product Clearing Paper Jams 8560-081 8560-082...
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If you did not find paper in the previous steps, follow these steps. Pull up the latch on the front of the system to open the front cover. Pull the jammed paper slowly out of the system. Confirm that all paper fragments are removed.
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Clearing Paper Jams Close the front cover. 8560-085 Phaser® 8510/8560MFP Multifunction Product...
Jam at Exit Path To clear a jam at the exit path: Lift the control panel. Pull the jammed paper slowly out of the system. Confirm that all paper fragments are removed. Phaser® 8510/8560MFP Multifunction Product Clearing Paper Jams 8560-075 8560-086...
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Remove paper from the output tray. Close the control panel. Phaser® 8510/8560MFP Multifunction Product Clearing Paper Jams 8560-076 8560-082...
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Adjust the output tray for short or long paper. For media shorter than 190 mm (7.5 in.), flip up the paper stop. Phaser® 8510/8560MFP Multifunction Product Clearing Paper Jams 8560-016 For media longer than 297 mm (11.7 in.), extend the output tray. 9-10 8560-017...
Jam at Front Cover To clear a jam at the front cover: Pull up the latch on the front of the system to open the front cover. Pull the jammed paper slowly out of the system. Confirm that all paper fragments are removed.
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Close the front cover. If you did not find paper in Step 2, follow these steps: Lift the control panel. Phaser® 8510/8560MFP Multifunction Product Clearing Paper Jams 8560-085 8560-075 9-12...
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Open the exit cover. Pull the jammed paper slowly out of the system. Confirm that all paper fragments are removed. Phaser® 8510/8560MFP Multifunction Product Clearing Paper Jams 8560-077 8560-078 9-13...
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Lift the paper guides. Remove jammed paper. Phaser® 8510/8560MFP Multifunction Product Clearing Paper Jams 8560-079 8560-080 9-14...
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Close the exit cover. Close the control panel. Phaser® 8510/8560MFP Multifunction Product Clearing Paper Jams 8560-081 8560-095 9-15...
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If you did not find jammed paper in the previous steps, follow these steps. Pull all the trays completely out of the system and removed jammed paper. Pull the jammed paper slowly out of the system. Confirm that all paper fragments are removed.
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Clearing Paper Jams Replace all trays and push each one completely into the system. 8560-098 Note: Use only the approved paper type, weight, and size for this tray. Print custom size paper from Tray 1 only. Phaser® 8510/8560MFP Multifunction Product 9-17...
Jam at Tray 2, 3, or 4 To clear a jam from the tray specified on the control panel: Pull the tray specified on the control panel completely out of the system. Remove the top sheet from the tray. Phaser® 8510/8560MFP Multifunction Product Clearing Paper Jams 8560-088 8560-087...
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Remove jammed paper inside the system tray slot. Verify that any torn pieces of paper are removed. Push the tray completely into the system. Phaser® 8510/8560MFP Multifunction Product Clearing Paper Jams 8560-100 8560-098 9-19...
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If you did not find paper in the previous steps, follow these steps. Pull all the trays completely out of the system. Pull up the latch on the front of the system to open the front cover. Phaser® 8510/8560MFP Multifunction Product Clearing Paper Jams 8560-088 8560-083...
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Remove any jammed paper. Verify that any torn pieces of paper are removed. Verify that the paper is loaded correctly in the tray. Adjust the length and width tray guides for the paper loaded in the tray. ■ Length guide: Press the sides, then slide the guide until the arrow on the guide points to the appropriate paper size imprinted on the bottom of the tray.
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Close the front cover. Replace all trays and push each tray completely into the system. Verify that you are printing custom paper sizes from Tray 1 only. Phaser® 8510/8560MFP Multifunction Product Clearing Paper Jams 8560-085 8560-098 9-22...
Jam at the Document Feeder Note: A jam at the document feeder prevents faxing or scanning but does not prevent printing activities. To clear a jam at the document feeder: Remove the originals from the document feeder and catch tray. Open the jam access cover on the document feeder.
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Remove jammed paper from the document feeder. Close the jam access cover on the document feeder. Phaser® 8510/8560MFP Multifunction Product Clearing Paper Jams 8560-091 8560-092 9-24...
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Lift the document feeder. Remove any jammed paper from under the document feeder or from the document glass. Phaser® 8510/8560MFP Multifunction Product Clearing Paper Jams 8560-093 8560-094 9-25...
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Close the document feeder. Reinsert originals in the document feeder. Phaser® 8510/8560MFP Multifunction Product Clearing Paper Jams 8560-095 8560-096 9-26...
The Help button is labeled with a ? symbol. PrintingScout Alerts PrintingScout is a tool that is installed with your Xerox printer driver. It automatically checks the printer status when you send a print job. If the printer is unable to print your job, PrintingScout automatically displays an alert on your computer screen to let you know that the printer needs attention.
Fax and Scan Alerts Alerts provide messages and instructions for helping the user solve problems that may arise when faxing or scanning. Alerts can be viewed through CentreWare IS or through the Xerox Support Centre utility. Note: Fax errors do not prevent scanning, copying, or printing activities.
Xerox provides several websites that offer additional help on your Phaser 6360 printer. A set of Xerox links is installed in your web browser’s Favorites folder when you install the Xerox printer drivers on your computer. The Troubleshooting tab in your Windows printer driver also includes useful links.
User Safety Your system and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your system. Electrical Safety ■ Use the power cord supplied with your system. ■...
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Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a hazardous condition. ■ Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Phaser® 8510/8560MFP Multifunction Product...
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Operational Safety Your system and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. Your attention to the following safety guidelines helps to ensure the continued, safe operation of your system.
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Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this system. The Total Satisfaction Guarantee is available in the United States and Canada.
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Moving the System Follow these guidelines to avoid injuring yourself or damaging the system: ■ Use the mode on the control panel for best results. Shut Down Always allow the system to cool before it is moved to avoid ink spills which can damage ■...
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Always remove the document feeder before shipping the system. ■ ■ Always remove the scanner before shipping the system. ■ Always move the system separately from optional Trays 3 and 4. ■ The system is heavy and must be lifted by two people. ■...
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Symbols Marked on Product Use caution (or draws attention to a particular component). See the manual(s) for information. Avoid pinching fingers in the system. Use caution to avoid personal injury. Hot surface on or in the system. Use caution to avoid personal injury.
Copy Regulations United States Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. Obligations or Securities of the United States Government, such as: Certificates of Indebtedness Coupons from Bonds Silver Certificates...
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Immigration papers. Draft Registration Cards. Selective Service Induction papers that bear any of the following Registrant’s information: Earnings or Income ■ ■ Court Record ■ Physical or mental condition ■ Dependency Status ■ Previous military service Exception: United States military discharge certificates may be photographed. Badges, Identification Cards, Passes, or Insignia carried by military personnel, or by members of the various Federal Departments, such as FBI, Treasure, etc.
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Canada Parliament, by stature, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions. Current bank notes or current paper money. Obligations or securities of a government or bank. Exchequer bill paper or revenue paper.
Fax Regulations United States Fax Send Header Requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity or individual.
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Telephone Company may request that you disconnect the equipment until the problem is resolved. Repairs to the machine should be made only by a Xerox Service Representative or an authorized Xerox Service provider. This applies at any time during or after the service warranty period.
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Canada Note: The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
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Europe Radio Equipment & Telecommunications Terminal Equipment Directive This Xerox product has been self-certified by Xerox for pan-European single terminal connection to the analogue public switched telephone network (PSTN) in accordance with Directive 1999/5/EC. The product has been designed to work with the national PSTNs and...
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New Zealand Telecom Warning Notice The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
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4-2 faxing, 6-2 printing, 3-2 scanning, 5-3 at the Phaser 8510MFP product, 5-4 at the Phaser 8560MFP product, 5-5 binding edge printing options, 3-26 black and white, 7-4 selecting for scanning, 5-18 blank pages, 4-17 booklets creating, 4-19...
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calibrate scanner, 5-35 cart ordering for your system, 1-7 cascade buttons control panel, 1-9 caution symbols, A-7 CentreWare IS changing or modifying the system’s IP address, 2-7 setting the system’s IP address dynamically, 2-6 using to retrieve scanned images, 5-9 changing the IP address using CentreWare IS, 2-7 characters...
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options, 4-3 output adjustments, 4-16 poster printing, 4-14 prescan glass option, 4-9 printing multiple pages on a sheet, 4-13 reduce or enlarge an image, 4-9 regulations, B-1 repeating images on a sheet, 4-14 selecting a tray to use, 4-3 selecting color or black and white copies, 4-4 selecting output quality modes, 4-6 setting default copy tray, 4-3...
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1-7 selecting 2-sided printing, 3-26 UNIX, 2-10 Windows 2000 or later, 2-11 Windows 98 SE or later, 2-11 Xerox Support Centre, 1-15 duplex automatic document feeder, 3-4 Dynamic Domain Name Service (DDNS), 2-7 dynamically setting the system’s IP address, 2-6...
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5-34 My Scanned Images, 5-8 private, 5-8 public, 5-8 selecting settings for scanned images, 5-13 Xerox Scan Utility, 5-23, 5-24 folder profiles, 5-12 creating or editing, 5-29 deleting, 5-30 format IP address, 2-6 front cover paper jam, 9-11 Phaser®...
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4-13 reducing or enlarging, 4-9 retrieving scanned images, 5-8 retrieving scanned images with CentreWare IS, 5-9 retrieving with the Xerox Scan Utility, 5-10 Phaser® 8510/8560MFP Multifunction System saving scanned images with new file names, 5-25...
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Macintosh application, 5-16 selecting printing options for an individual job, 3-23 sending a fax from your computer, 6-4 Xerox Support Centre, 1-15 Macintosh OS 9.x printer drivers, 2-11 Macintosh OS X, version 10.2 and 10.3 printer drivers, 2-12 Macintosh OS X, version 10.4, 2-12...
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maintenance adding ink, 8-2 cleaning the maintenance kit wiper blade, 8-15 cleaning the paper release blade, 8-11 cleaning the system, 8-18 consumables, 8-23 emptying the waste tray, 8-5 ordering supplies, 8-23, 8-24 replacing the maintenance kit, 8-8 routine maintenance items, 8-24 safety, A-2 maintenance kit removing, 8-28...
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options additional trays, 1-7 hard drive, 1-7 memory, 1-7 printing, 3-20 system, 1-7 ordering supplies, 8-23, 8-24 original size scanning template setup, 5-22 setting for faxes, 6-15 setting for scanning, 5-21 setting up a scan template, 5-22 originals 1-sided or 2-sided scanning, 5-19 2-sided, 4-5 laser adjusting scan sensitivity, 4-10...
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PCL, 2-10 PostScript, 2-10 TekColor tab, 3-21 UNIX, 2-10 Windows 2000 or later, 2-11 Windows 98 SE or later, 2-11 Xerox Support Centre, 1-15 printing 2-sided, 3-26 automatic 2-sided, 3-25 basics, 3-2 binding edge options, 3-26 custom size paper, 3-52...
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5-33 adjusting scan resolution, 5-17 at the Phaser 8510MFP product, 5-4 at the Phaser 8560MFP product, 5-5 attaching images to emails, 5-11 basics, 5-3 black and white images, 5-18 calibrating the scanner, 5-35...
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deleting folder profiles, 5-30 deleting templates, 5-25 email profiles, 5-27 importing images into a Windows application, 5-14 importing scanned images into a Macintosh application, 5-16 installing the scan driver, 5-2 loading originals in the document feeder, 4-2 loading originals on the document glass, 4-2 managing files, 5-31 options, 5-17...
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adding individual and group entries, 6-5 editing or deleting a group entry, 6-11 editing or deleting an entry, 6-10 setting fax destination, 6-14 standard copy mode, 4-6 standard print-quality mode, 7-2 starting rate, 6-16 status messages control panel, 1-10 supplies, A-4 ordering, 8-23 recycling, 8-24 when to order, 8-24...
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printing custom size paper, 3-52 printing envelopes, 3-36 printing glossy paper, 3-47 printing labels, 3-42 printing transparencies, 3-30 supported paper sizes and weights, 3-7 Tray 2, 3, or 4 margins, 3-8 paper and media types, 3-8 printing envelopes, 3-38 printing glossy paper, 3-49 printing labels, 3-44 printing transparencies, 3-32 supported paper sizes and weights, 3-8...
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3-21 sending a fax from your computer, 6-3 WIA image manager, 5-15 Xerox Support Centre, 1-15 Windows PostScript driver, 2-10 wiper blade cleaning, 8-15 Xerox supplies recycling programs, 8-24 supplies website, 8-24 Support Centre, 1-15...