33,00X.4X Tray 1 Width Sensor Faults; 34,00X.4X Printhead Nvram Faults - Xerox Phaser 8560MFP Service Documentation

33,00X.4x Tray 1 Width Sensor Faults

The Paper Width Sensor, located in the Tray 1/Front Door Assembly is reporting out of range
values. The following troubleshooting procedure applies to these errors:
Tray Manager Device Faults
33,001.42 Tray 1 width value too low.
33,002.43 Tray 1 width value too high.
Initial Actions
• Check electrical connection to Tray 1 (P/J650).
• Check for obstructions or damage to the Media Guides.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 33,00x.4x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Tray 1/Front Door Assembly, PL 1.0 I/O Board (2/2), Figure 10
Troubleshooting Procedure
Table 2 Tray 1 Width Sensor Faults Troubleshooting Procedure
Step Questions or Actions
1 Check the Tray 1 Harness connection to
the I/O Board (P/J610).
Is the connection secure and the harness
undamaged?
2 Test the Width Sensors.
Run the Service Diagnostics Tray 1 Width
Sensor test.
Does the sensor operate correctly?
Initial Issue
Phaser 8510/8560MFP Multifunction Product
Yes No
Go to Step 2. Repair or replace the
harness.
Replace the I/O Replace the Tray 1/
Board (REP 5.0.13). Front Door Assem-
bly (REP 1.0.1).

34,00X.4x Printhead NVRAM Faults

The Printhead is unable to access system NVRAM. The following troubleshooting procedure
applies to these errors:
34,001.43 An error occurred while attempting read/write access to the Printhead calibra-
tion partition in NVRAM. The Printhead cable may be unplugged.
34,002.44 An error occurred while attempting read/write access to the Printhead ink data
partition in NVRAM.
34,003.45 An error occurred while attempting read/write access to the Printhead data par-
tition in NVRAM.
34,004.46 An error occurred while accessing the Printhead NVRAM hardware for pur-
poses of initialization. The Printhead cable may be unplugged.
Initial Actions
• Check data connection to the Printhead.
• Check for obstructions or damage to the Media Guides.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 34,00x.4x Troubleshooting Reference Table
Applicable Parts
Printhead, PL 2.0
Printhead Interface Cable, PL 5.0
Troubleshooting Procedure
Table 2 Printhead NVRAM Fault Troubleshooting Procedure
Step Questions or Actions
1 Check the Printhead data cable connec-
tions (P/J3 and P/J180).
Are the connections secure and the cable
undamaged?
2 Replace the Printhead (REP 2.0.2).
Does the error persist?
10/2006
2-37
Printhead NVRAM Faults
Wiring and Plug/Jack References
Electronics Module, Figure 6
Electronics Module, Figure 6
Yes No
Go to Step 2. Repair or replace the
cable.
Replace the Elec- Complete.
tronics Module (REP
5.0.5).
Error Messages and Codes
33,00X.4x, 34,00X.4x