4,024.42 Wiper Alignment Fault; 4,025.46 Drum Transfix Fault - Xerox Phaser 8560MFP Service Documentation

4,024.42 Wiper Alignment Fault

The following troubleshooting procedure applies to this error:
Wiper Blade Misalignment Errors
4,024.42 Printhead Wiper Blade misaligned
Initial Actions
• Check Wiper Alignment.
• Check damage, debris, or Ink build-up near the Printhead.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 4,024.42 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Head Maintenance Clutch, PL 4.0 I/O Board (2/2), Figure 10
Media Drive Assembly, PL 4.0 Left Side Harness (2/2), Figure 5
Wiper Blade, PL 2.0
Troubleshooting Procedure
Table 2 4,024.42 Wiper Alignment Fault Troubleshooting Procedure
Step Questions or Actions
1 Test the Wiper alignment.
Run the Service Diagnostics Check Wiper
Alignment test.
Did the test Fail?
2 Test the Wiper drive.
Run the Service Diagnostics Wiper Drive
test.
Did the test fail?
3 Check the Wiper drive and lock systems
for ink, obstructions, or damage.
Is the Wiper drive function correctly?
4 Check the Head Maintenance Clutch.
Is there any oil, contamination, or obvious
damage?
5 Test the Head Maintenance Clutch.
Run the Service Diagnostics Head Main-
tenance Clutch test.
Does the clutch function correctly?
Error Messages and Codes
4,024.42, 4,025.46
Yes No
Perform (ADJ 2.5.1) Go to Step 2.
and retest. If the test
fails again, go to
Step 2.
Go to Step 3. Go to Step 5.
Go to Step 4. Clear any ink or
obstructions or
replace any dam-
aged components.
Clean the interior of Go to Step 5.
the system or
replace the clutch if
necessary.
Replace in order: Replace the Head
Exit Module Maintenance Clutch
Media Drive Assy (REP 4.0.4).
Wiper Blade

4,025.46 Drum Transfix Fault

The following troubleshooting procedure applies to this error:
4,025.46 Drum Transfix does not reach home position.
Initial Actions
• Check for dirt, debris, or obstructions around the Printhead.
• Check that the Waste Tray is correctly installed.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 4,025.46 Troubleshooting Reference Table
Applicable Parts
Process Drive, PL 5.0
X-Axis Motor, PL 2.0
Head Tilt Solenoid, PL 5.0
Troubleshooting Procedure
Table 2 4,025.46 Drum Transfix Fault Troubleshooting Procedure
Step Questions or Actions
1 Check for ink build up in the Head Tilt
drive, Waste Tray, or wires interfering with
Printhead motion.
Is the Printhead clear of obstructions?
2 Check the Process Drive for damage.
Ensure the gears are correctly aligned
(see ADJ 4.7.1).
Is the process gearbox damaged?
3 Check the X-Axis Motor connection (P/
J150).
Run the Service Diagnostics X-Axis Motor
test.
Did the test fail?
4 Test the Printhead Tilt Drive.
Run the Service Diagnostics Tilt Drive
test.
Did the test fail?
10/2006
2-12
Drum Transfix Fault
Wiring and Plug/Jack References
Right Side Harness / I/O Control, Figure 8
Right Side Harness / I/O Control, Figure 8
Left Side Harness (2/2), Figure 5
Yes No
Go to Step 11. Clear any obstruc-
tions to Printhead
movement. If the
error persists, go to
Step 2.
Replace the Pro- Go to Step 3.
cess Drive (REP
4.0.7).
Replace the X-Axis Go to Step 4.
Motor (REP 4.0.5).
Replace the Pro-
cess Drive (REP
4.0.7).
Phaser 8510/8560MFP Multifunction Product
Initial Issue