11,100.60 Electronics Module Temperature Fault; 12,000.60 Program Faults - Xerox Phaser 8560MFP Service Documentation

11,100.60 Electronics Module Temperature Fault

The root problem for this error is temperature sensitivity with the power supply's opto-isolator
chips. The following troubleshooting procedure applies to this error:
Program Faults
11,100.60 The system reports an overheat condition.
Initial Actions
• Check the ambient room temperature.
• Check for obstructions in the Air Vents. If obstructions are cleared, allow time for the sys-
tem to cool.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 11,100.60 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Electronics Module, PL 5.0 Electronics Module Power, Figure 7
Electronics Module Fan, PL 4.0 Left Side Harness (2/2), Figure 5
Troubleshooting Procedure
Table 2 Temperature Fault 11,100.60 Troubleshooting Procedure
Step Questions or Actions
1 Check that the air ducts are free of
obstructions and the fans are operating
correctly.
Are the fans operating correctly?
Initial Issue
Phaser 8510/8560MFP Multifunction Product
Yes No
Replace the Elec- Replace the defec-
tronics Module (REP tive fan.
5.0.5).

12,000.60 Program Faults

A software error has occurred. The following troubleshooting procedure applies to these errors:
Program Faults
12,000.60 The system detected a program fault during operation.
Initial Actions
• Reset NVRAM and retest.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 12,000.60 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
NVRAM, PL 5.0
Troubleshooting Procedure
Table 2 12,000.60 Program Faults Troubleshooting Procedure
Step Questions or Actions
1 Reseat all Electronics Module connec-
tions.
Does the problem persist?
2 Check ground integrity.
Are the system grounds connected?
10/2006
2-25
Yes No
Go to Step 2. Complete.
Reset NVRAM. If the Reconnect the sys-
error persists, tem grounds.
replace the NVRAM
device (REP 5.0.9).
Error Messages and Codes
11,100.60, 12,000.60