5,0Xx.6X Y-Axis Sub-System Program Faults - Xerox Phaser 8560MFP Service Documentation

Table 2 Y-Axis Sub-System Faults Troubleshooting Procedure
Step Questions or Actions
6 Test the Y-Axis Motor.
Run the Service Diagnostics Y-Axis Motor
test.
Did the test pass?
Error Messages and Codes
5,0xx.4x, 5,0xx.6x
Yes No
Replace the Drum Replace the Y-Axis
Assembly (REP Motor (REP 4.0.11).
2.0.3).

5,0xx.6x Y-Axis Sub-System Program Faults

A software error has occurred. The following troubleshooting procedure applies to these errors:
Y-Axis Sub-System Program Faults
5,001.63 Y-Axis sub-system general fault.
5,005.67 Sub-system not in homeless or idle state, software fault.
5,006.68 Software fault.
5,007.60 Software fault.
5,008.61 PostScript failed to fill the buffer.
5,009.62 Imaging errors. Possible jets On/Off outside the deadband area.
Initial Actions
• Reset NVRAM and retest.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 5,0xx.6x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
NVRAM, PL 5.0
Troubleshooting Procedure
Table 2 Y-Axis Sub-System Program Faults Troubleshooting Procedure
Step Questions or Actions
1 Reseat all Electronics Module connec-
tions.
Does the problem persist?
2 Check ground integrity.
Are the system grounds connected?
10/2006
2-14
Yes No
Go to Step 2. Complete.
Reset NVRAM. If the Reconnect the sys-
error persists, tem grounds.
replace the NVRAM
device (REP 5.0.9).
Initial Issue
Phaser 8510/8560MFP Multifunction Product