39,002.40 And 39,003.41 Scanner Subsystem Test Faults - Xerox Phaser 8560MFP Service Documentation

Troubleshooting Procedure
Table 2 PEST Power Supply Faults 37,0XX.4x Troubleshooting Procedure
Step Questions or Actions
1 Test the Power Supply.
Run the Service Diagnostics Voltages
test.
Does the Power Supply operate correctly?
2 Check the Printhead Power connection.
Is the wiring disconnected or damaged?
Error Messages and Codes
37,0XX.4x, 39,002.40 and 39,003.41
Yes No
Go to Step 2. Replace the Elec-
tronics Module (REP
5.0.5).
Repair or replace the Replace the Elec-
harness. tronics Module (REP
5.0.5).

39,002.40 and 39,003.41 Scanner Subsystem Test Faults

A Scanner DRAM or Optical self test error has occurred. The following troubleshooting proce-
dure applies to these errors:
Scanner Subsystem Test Faults
39,002.40 The Scanner DRAM test failed.
39,003.41 The Scanner Optical Test failed.
Initial Actions
• Cycle system power and retest.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedure.
Table 1 39,00X.4x Troubleshooting Reference Table
Applicable Parts
Scanner Assembly, PL 1.0
Troubleshooting Procedure
Table 2 Scanner Subsystem Faults Troubleshooting Procedure
Step Questions or Actions
1 Cycle system power and retest.
Does this correct the problem?
2 Replace the Scanner Assembly (REP
1.0.11).
10/2006
2-46
Wiring and Plug/Jack References
Yes No
Complete. Go to Step 2.
Complete.
Phaser 8510/8560MFP Multifunction Product
Initial Issue