13,000.48 Printhead Thermal Fault; 13,003.42 And 13,007.46 Thermal Faults - Xerox Phaser 8560MFP Service Documentation

13,000.48 Printhead Thermal Fault

A thermal error is detected in the Printhead. The following troubleshooting procedure applies to
this error:
Process Thermal Faults
13,000.48 A thermal fault was detected in the Printhead.
Initial Actions
• Check that all system grounds are secured.
• Check the ambient room temperature.
• Check the fan operation and vents.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedures.
Table 1 13,0xx.4x Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
Printhead, PL 2.0 Electronics Module, Figure 6
NVRAM, PL 5.0
Troubleshooting Procedure
Table 2 13,000.48 Troubleshooting Procedure
Step Questions or Actions
1 Check ground integrity for the printer.
Does the error persist?
2 Reset NVRAM.
Does the error persist?
3 Reseat all system connections to the
Printhead and check that the harnesses
are properly dressed.
Does the error persist?
Error Messages and Codes
13,000.48, 13,003.42 and 13,007.46
Yes No
Go to Step 2. Complete.
Replace the NVRAM Complete.
device (REP 5.0.9).
Replace the Print- Complete.
head (REP 2.0.2).

13,003.42 and 13,007.46 Thermal Faults

A thermal error has occurred. The following troubleshooting procedures apply to these errors:
13,003.42 Thermal fault
13,007.46 Thermal fault
Initial Actions
• Check that all system grounds are secured.
• Check the ambient room temperature.
• Check the fan operation and vents.
• If the problem persists, follow the procedure below.
Primary Causes
The troubleshooting table lists parts and wiring referenced in the troubleshooting procedures.
Table 1 13,003.42 and 13,007.46 Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
NVRAM, PL 5.0
Electronics Module, PL 5.0 Electronics Module, Figure 6
Troubleshooting Procedure
Table 2 13,003.42 and 13,007.46 Troubleshooting Procedure
Step Questions or Actions
1 Check ground integrity for the printer.
Does the error persist?
2 Reset NVRAM.
Does the error persist?
10/2006
2-26
Thermal Faults
Yes No
Go to Step 2. Complete.
Replace in the Complete.
NVRAM device
(REP 5.0.9). If the
error persists,
replace the Electron-
ics Module (REP
5.0.5).
Phaser 8510/8560MFP Multifunction Product
Initial Issue