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Summary of Automatic Call Distribution (ACD) enhancements
Table 47
Summary of Meridian 1 ACD changes
Component
Maximum number of digits for the ACD Night
Forward DN.
Maximum number of digits for the ACD Interflow DN.
Summary of Customer Controlled Routing (CCR)
enhancements
Table 48
Summary of CCR changes
Component
Maximum number of Termination DN digits in the
CCR ITR To-Route-A-Call message.
553-2901-301 Standard 9.00 January 2002
E.164/ESN Numbering Plan Expansion
Table 47 summarizes the changes made to the ACD functionality. Please note
that the components that are not affected are not listed.
Table 48 summarizes the changes made to the Customer Controlled Routing
functionality. Please note that the components that are not affected are not
listed.
Old
23
23
Old
24
Expanded
31
31
Expanded
31