Comdial DSU II Series Manuals

Manuals and User Guides for Comdial DSU II Series. We have 8 Comdial DSU II Series manuals available for free PDF download: System Manual, System Reference Manual, User Manual

Comdial DSU II Series System Manual (450 pages)

Digital Telephone System

Brand: Comdial | Category: Telephone System | Size: 3.51 MB

1 Telephone System

4
- Table of Contents
  4
- Using this Manual
  
  5
- Using Related Publications
  
  6
  - Locating User Information
    6
- Detailing the Accessory Information
  
  8
  - Analog Terminal Interface
    8
  - Headset Operation
    8
  - Battery Back up
    9
  - DSS/BLF Console
    9
  - Caller ID
    9
  - Tracker
    9
  - Dva
    9
  - Diu
    9
- Summarizing the Hardware
  
  10
- Describing the Common Equipment
  
  11
- Describing the Stations
  
  13
  - Digitech Telephones
    13
  - 1.6.2 Impact Telephones
    15
  - Impression Telephones
    17
  - Scout 900 MX Telephone
    19
  - Station Controls and Indicators
    21
- Understanding the General Specifications
  
  24
  - Power Requirements
    25
  - Feature Codes
    27
  - System Ringing Patterns
    29
- Seeking Repair Assistance
  
  30
2 Telephone System

32
Table of Contents

122
- Understanding System Programming
  
  128
- Using Chapter Three
  
  128
- Master Clearing and Defaulting the System
  
  133
  - Master Clearing the System
    133
  - Defaulting the System
    133
  - Defaulting the Lines
    133
  - Defaulting the Stations
    134
  - Defaulting the Button Assignments
    134
  - Defaulting the Toll Restriction Tables
    134
  - Programming Password Protection
    135
- System Features
  
  137
  - Automatic Station Relocation
    137
  - Data Baud Rate
    138
  - Do Not Disturb (DND)
    139
  - Exclusive Hold
    140
  - Music on Hold
    140
  - LCD Messaging
    141
  - PA Port Options
    143
  - Station Monitoring
    145
  - Visual Ring Indication
    145
  - System Alarm Reporting
    146
  - System Clock
    147
  - System Speed Dial
    147
  - Tandem Attendant
    149
  - Tone or Voice Signaling
    149
  - Inhibiting System Features
    150
- System Timing
  
  151
  - Call Park Recall Time
    151
  - Extended DTMF Tones for Automatic Dialing
    152
  - Pause Time
    153
  - Recall/Flash
    153
  - Timed Hold Recall
    154
  - Unanswered Call Transfer Recall Time
    155
- Line Programming
  
  156
  - Abandoned Hold Release
    156
  - Automatic Privacy
    157
  - Line Disable
    158
  - Line Groups
    158
  - Line Names
    159
  - Line Port Functions
    161
  - Auxiliary Lines
    161
  - Central Office Lines
    161
  - Line to Line Port Re-Assignment
    162
  - Pulse/Tone Switchable
    163
  - Block Programming
    164
  - Positive Disconnect Supervision
    165
- Station Features
  
  166
  - Access Denied
    167
  - All-Call and Zone Paging
    168
  - Audible Monitoring
    170
  - Automatic Hold
    171
  - Automatic Privacy
    172
  - Call Forward on Busy/Ring-No Answer
    173
  - Call Origination Denied
    175
  - Central Message Desk
    175
  - Data Security Port
    176
  - Dual Console Feature
    176
  - Executive Override
    177
  - Flexible Ringing Assignments
    178
  - Flexible Station Numbering
    181
  - Group Call Pickup
    181
  - Handset Volume Control on Impact Telephones
    182
  - Headset Interface
    183
  - Interactive Buttons
    184
  - Idle Line Preference
    185
  - Personal Ringing Tones
    186
  - Prime Line, Prime Group, and Prime Intercom
    187
  - Message Wait Originate
    187
  - Ringing Line Preference
    188
  - Subdued Off-Hook Voice Announce (SOHVA) Features
    188
  - Service Observing
    192
  - Station Disable
    193
  - Station Name
    193
  - Station to Station Port Reassignment
    195
  - System Alarm Report Stations
    196
  - Voice Announce Blocking
    197
  - Block Programming
    197
  - Button Mapping the Stations
    198
  - Account Code Button
    199
  - Automatic Call-Back Button
    199
  - Blank Buttons
    200
  - Call Forward Button
    200
  - Call Park Orbit Button
    201
  - Do Not Disturb (DND) Button
    201
  - DSS/BLF Button
    202
  - Line Button
    203
  - Line Group Button
    203
  - Line Group Queue Button
    204
  - Multiple Intercom Button
    204
  - Privacy Button
    205
  - Save Button
    205
  - Voice Announce Block Button
    206
  - Zone Page/All-Call Button
    206
- Account Codes
  
  207
  - Account Code Length
    207
  - Account Code List
    208
  - Enabled or Disabled Account Codes
    209
  - Forced or Optional Entry Account Codes
    209
  - Message Display Time for Account Codes
    211
  - Verified Account Code Entry
    212
- The Industry-Standard Telephone Interface
  
  213
  - IST Station Port Line Assignment
    213
  - IST Distinctive Ringing
    215
  - IST through Dialing
    215
- Direct Department Calling
  
  216
- Direct Inward Station Dialing
  
  221
  - Dial Time Limit
    221
  - Inhibiting DISD Digit Dialing
    222
  - DISD Assist Station
    222
  - DISD Incoming Rings
    223
  - Enable/Disable Call Waiting Tone
    223
- Data Printer Service
  
  224
  - Enable Data Printer Operation
    224
- Voice Mail Interface
  
  225
  - Voice Mail Port
    226
  - Automatic Transfer of Voice Mail
    229
  - Voice Mail Line ID
    229
  - Voice Mail Transfer on Busy
    230
  - Transferring Callers to Voice Mail
    230
  - Positive Disconnect Supervision
    231
  - Voice Mail Pause
    231
- Versatile Voice Processing
  
  232
- Integrated Call Costing
  
  235
  - Call Costing Flow Diagram Examples
    236
  - Exception Tables (Local Calls and Long Distance Calls)
    242
  - Office Code Band Tables (Local Calls)
    243
  - Zone Call Band Tables (Long Distance Calls)
    244
  - Area Code Band Tables (Long Distance Calls)
    245
  - Call Rate Tables (Local and Long Distance Calls)
    246
  - Discard Digits
    248
  - Dialing Time and Answer Time
    249
  - LCD Speakerphone Display of Costed Calls
    250
  - Specialized Route Access
    251
  - Enable the SRA Feature
    251
  - Enable SRA Office and Area Code Tables
    252
  - Enable Special SRA Area Code Tables
    254
  - Insert Digits for SRA
    256
  - SRA Overflow Line Group
    257
  - SRA Wait Time
    258
- Station Message Detail Accounting/Reporting (SMDA/SMDR)
  
  259
  - SMDA Department Numbers
    260
  - SMDA Station Assignment
    260
  - SMDA Printout
    261
  - SMDR Printout
    263
  - SMDA Records Deleted by the Attendant
    264
- Toll Restriction Tables
  
  265
- The Tracker Paging System
  
  272
- Digital Voice Announcing (DVA)
  
  275
- The Data Interface Unit
  
  281
  - Programming Data Buttons
    281
  - Remote Data Station
    282
  - Creating Data Security Groups
    282
- Caller ID Service Support
  
  283
4 System Records

289
- 4.1 Programming Password Records
  
  291
  - Programming Password Records
    291
  - System Configuration Records
    291
- 4.2 System Configuration Records
  
  299
- 4.7 Direct Department Calling Records
  
  312
  - Direct Inward Station Dialing (DISD) Records
    312
  - Recording the Voice Mail Interface Configurations
    313
  - Recording the Integrated Call Costing Configurations
    316
  - Station Message Detail Accounting/Reporting Records
    321
  - Recording the Specialized Route Access Configurations
    322
  - Recording Toll Restriction Table Configurations
    326
    
    Toll Restriction Tables—Continued
    327
    
    Toll Restriction Tables-Line Assignments
    328
    
    Toll Restriction Assignments
    329
  - Digital Voice Announcing Records
    333
  - Area Paging Interface
    341
  - Automatic Dialing
    342
  - Auxiliary Equipment Interface
    344
  - Background Music
    345
  - Call Forwarding
    348
  - Call Park
    350
  - Call Pickup
    350
  - Directed Call Pickup
    350
  - Group Call Pickup
    350
  - Call Transfer
    350
  - Screened Call Transfer
    350
    
    Call Waiting Tone
    351
  - Class of Service
    352
  - Calling Station Identification on Blf
    352
  - Console Support
    355
    
    Data Interface Unit
    356
    
    Data Security
    357
  - Delayed Ringing
    358
  - Dial by Name
    358
  - Day Answer Messages
    359
  - Night Answer Messages
    360
  - Recall Messages
    360
  - Drop Message
    360
  - Direct Station Call Hold (Station Park)
    366
  - Direct Station Selection (Dss) Programmable
    366
  - Do Not Disturb Override
    367
  - Dynamic Line Buttons
    368
  - End-To-End Signaling
    368
  - Executive/Attendant Override
    369
  - Full Button Programmability of Features
    371
  - Industry-Standard Telephone Support
    374
  - Intercom Features
    375
  - Intercom Call Progress Tones
    376
  - Key System/Hybrid Configuration
    377
  - Interactive Button Support
    378
  - Button Query
    378
  - Access Denied, Line Access Restriction
    379
  - Line and Line Group Queuing
    380
  - Message Waiting
    382
  - Music Features
    383
  - Pbx/Centrex/Co Compatible
    386
  - Personal Computer Interface Unit (Pciu)
    386
  - Pooled Line Access (Line Group Access)
    386
  - Power Failure Transfer
    387
  - Privacy Release/Brokerage Service
    388
  - Private Lines (Access Denied)
    388
  - Programmable Buttons
    388
  - Last Number Redial
    390
    
    Distinctive Ringing
    392
  - Night Transfer (of Ringing) Button
    393
  - Saved Number Redial
    394
  - Self Diagnostics
    395
  - Speakerphone Support
    395
- Specialized Route Access
  
  395
  - Tenant Service
    399
  - Station Speed Dial
    399
  - Flexible Toll Restriction
    404
  - Night Mode Toll Restriction
    404
    
    Toll Restriction Override
    405
    
    Transferring Calls
    406
  - Hunt Groups
    408
  - Automatic Attendant
    408
  - Volume Control
    409
  - Zone Paging (Via Station Speakers)
    410
Table of Contents

412
- Limited Warranty
  418
- Quick Transfer
  444
- Call Recording
  446

Comdial DSU II Series System Reference Manual (136 pages)

Digital Telephone Systems LCD Speakerphone System

Brand: Comdial | Category: Telephone | Size: 0.53 MB

Table of Contents
3
1 Introducing the LCD Speakerphone

7
2 Programming the Attendant Features

21
3 Answering Calls

47
4 Making Calls

51
- Dialing Manually
  51
- Dialing Automatically
  52
- Redialing
  53
- Using Line Groups
  54
- Waiting for a Line (Queuing)
  55
- Displaying Call/Cost Timer
  56
- Making Intercom Calls
  57
- Camping at Another Telephone and Waiting for an Automatic Callback
  58
- Camping at Another Telephone and Waiting for an Answer (Call Waiting)
  59
- Overriding a Call
  59
- Making a Subdued Off-Hook
  60
  - Voice Announcement
    60
- Using Dial by Name
  61
5 Holding Calls

63
- Holding a Call
  63
- Using Exclusive Hold
  64
- Using Directed Hold
  64
- Placing a Call in a Parking Orbit
  65
- Handling Recalled Hold Calls
  65
6 Transferring Calls

67
- Transferring Calls - Screened
  68
- Transferring Calls - Unscreened
  69
7 Conferencingcalls

71
- Making Unsupervised Conference Calls
  72
8 Using the Other Telephone Features

73
9 Using Non-Verbal Messaging

97
- Message Waiting Light and Messaging
  97
- LCD Messaging
  99
- Assist Button Messaging
  100
- Station-To-Station Messaging
  100
Programming Your Telephone

103
- Programming for Automatic Dialing
  103
- Storing Autodial and Speed Dial Numbers
  106
- Storing a DSS Number
  107
- Storing the Feature Buttons
  108
- Storing the Special Purpose Feature Buttons
  110
- Response Message Programming
  111
- Automatic Redial Programming
  111
- Assist Button Programming
  112
- Transfer Button Programming
  112
- Subdued Off-Hook Voice Announce (SOHVA)
  113
- Group Listening Button Programming
  113
11 Troubleshooting Your Telephone

115
- Using Your Troubleshooting Guide
  115
Glossary

117
Index

121
- G Glossary
  123
- Publication Index
  127

Comdial DSU II Series User Manual (106 pages)

DSU II Digital Expandable Systems LCD Speakerphone Station

Brand: Comdial | Category: Telephone | Size: 3.12 MB

About this Book
3
Table of Contents
5
1 Getting Started

9
2 Answering Calls

21
- Answering Outside Calls
  21
- Answering Intercom Calls
  22
- Night-Transferred Calls - Line Answer from any Station
  22
- Caller ID (Automatic Number Identification)
  23
- Holding Calls
  24
  - Hold Recalls
    25
  - Directed Hold
    25
- Call Pickup
  26
- Receiving Subdued Off-Hook Voice Announcements (SOHVA)
  28
- Voice Announce Blocking
  29
3 Making Calls

31
- Making Outside Calls
  31
- Making Intercom Calls
  32
- Automatic Dialing
  33
- Redialing
  34
- Sending Subdued Off-Hook Voice Announcements (SOHVA)
  35
- Camping on Options
  36
4 Advanced Call Handling

39
- Waiting for a Line (Queuing)
  39
- Call Transferring
  40
- Unscreened Call Transfers
  41
- Conferencing
  42
- Unsupervised Conference Calls
  43
- Call Parking
  44
- Call Forwarding
  46
5 Nonverbal Messaging

49
6 Programming

53
- DSS Numbers
  53
- Autodial and Speed Dial Numbers
  54
- Feature Access Codes
  56
- Feature Buttons
  58
- Special Purpose Feature Buttons
  60
- Assist Button
  62
7 Other Features

63
- Line Groups
  63
- Volume Control
  64
- Muting Your Speakerphone
  65
- Default Volume Control
  66
- Background Music
  67
- Tracker Paging System
  68
- Auxiliary Jack
  70
- Dial by Name
  72
- Programmed Button Display
  73
- Automatic Set Relocation
  74
- Account Codes
  75
- Paging
  76
- Do Not Disturb Condition
  77
- Data Interface Unit
  78
- IMIST Module
  79
- DSS/BLF Console Operation
  80
Feature Access Codes

83
Display Abbreviations

87
Glossary

91
Speakerphone Characteristics

99
- Speakerphone User Guidelines
  100

Comdial DSU II Series User Manual (76 pages)

DSU and DSU II Series Digital Telephone Systems LCD Speakerphone Station

Brand: Comdial | Category: Telephone | Size: 0.35 MB

Table of Contents
3
1 Introducing the Telephone

7
2 Answering Calls

21
- Answering a Subdued Off-Hook Voice Announcement (SOHVA)
  22
- Using the Caller ID Feature
  23
3 Making Calls

25
- Making a Call
  25
- Using Speed Dial
  25
- Making a Subdued Off-Hook Voice Announcement (SOHVA)
  26
- Using Last Number Redial
  27
- Accessing Lines
  27
- Using Dial by Name
  28
- Using Automatic Call-Back
  29
- Using Call Waiting
  29
4 Placing Calls on Hold

31
- Holding Calls
  31
- Using Call Park
  32
5 Transferring Calls

33
- Transferring Outside Calls
  33
6 Conferencing Calls

35
- Conferencing Stations Together
  35
- Making Unsupervised Conference Calls
  36
7 Using the Other Telephone Features

37
8 Sending and Receiving Non-Verbal Messages

51
9 Programming Your Telephone

55
Operating Your Telephone with a DSS/BLF Console

57
- Accessing the Button Levels
  58
11 Troubleshooting Your Telephone

59
A Ppendix a Quick Reference Guide

67

Comdial DSU II Series User Manual (50 pages)

Industry Standard Telephone (IST) Station

Brand: Comdial | Category: Telephone | Size: 0.71 MB

Table of Contents
3
1 Introduction

5
2 Flashing the Hookswitch

5
3 Answering Calls

6
- Answering a Call
  6
- Using Call Pickup
  6
- Using Night Mode
  6
4 Making Calls

7
5 Holding Calls

13
- Using Call Park
  14
6 Transferring Outside Calls

15
- Using Screened Transfer
  15
- Using Unscreened Transfer
  15
7 Conferencing Stations

17
- Using Broker's Call
  18
8 Using the Messaging Feature

19
- Using LCD Messaging
  20
- Using Recall/Flash
  21
10 Making a Paging Announcement

22
- Using External Paging
  22
- Using All-Call and Zone Paging
  22
- Using Meet-Me Page
  23
11 Forwarding Calls

24
- Call Forward Outside System (CFOS)
  25
12 Using the Tracker Paging System

27
- Responding to Tracker Pager Calls
  28
13 Camping on at a Station

30
14 Quick Reference Guide

35
15 Glossary

37
- Call Forward
  38
- Call Park
  38
- Automatic Route Selection (Ars)
  38
- Call Pick-Up
  38
- Call Transfer
  39
- Caller ID
  39
- Camp on
  39
  - Direct Inward System Access (Disa)
    39
  - Direct Inward Dialing (DID)
    40
  - Executive Override
    40
  - Last Number Redialing
    41
  - Line Groups
    41
  - Line Queuing
    42
  - Night Transfer
    42
  - Operator Station
    42
  - Prime Line
    43
  - Pulse/Tone Switching
    43
  - Ringing Line Preference
    44
- Service Observing
  44
  - Saved Number Redialing
    44
  - Screened Call Transfer
    44
  - Speed Dialing
    44
  - System Speed Dial
    45
  - Tap (Flash/Recall)
    45
  - Toll Restriction
    45
  - Unscreened Call Transfer
    46
  - Unsupervised Conference
    46
  - Zone Paging
    46

Comdial DSU II Series User Manual (56 pages)

Digital Telephone Systems Non-LCD Station

Brand: Comdial | Category: Telephone | Size: 0.31 MB

Table of Contents
3
1 Introducing the Telephone

5
2 Answering Calls

17
- Answering Subdued Off-Hook
  18
3 Making Calls

19
- Using Automatic Call-Back
  22
- Using Call Waiting
  22
4 Placing Calls on Hold

23
5 Transferring Calls

25
- Transferring Outside Calls
  25
6 Conferencing Calls

27
- Conferencing Stations Together
  27
7 Using the Other Telephone Features

29
8 Sending and Receiving Non-Verbal Messages

37
9 Programming Your Telephone

41
10 Operating Your Telephone with a DSS/BLF Console

43
Troubleshooting Your Telephone

45
- Index
  47

Comdial DSU II Series User Manual (48 pages)

DSU and DSU II Series Digital Telephone Systems Single Line Proprietary Telephone (SLPS) Station

Brand: Comdial | Category: Telephone | Size: 0.19 MB

Table of Contents
3
1 Introducing the Single Line Telephone

5
- Understanding What the Lights Mean
  6
- Introducing the Single Line Telephone
  7
2 Answering Calls

9
- Answering Subdued Off-Hook Voice Announcement (SOHVA) Calls
  10
3 Making Calls

11
- Getting a Dial Tone
  11
- Making a Call
  11
- Waiting for a Line (Queuing)
  12
- Using Speed Dial Numbers
  13
- Redialing Last Number Used
  14
- Using Toll Restriction Override (TRO)
  14
4 Placing Calls on Hold

15
- Holding Calls
  15
5 Transferring Calls

17
- Transferring Outside Calls
  17
6 Conferencing

19
- Conferencing Calls
  19
7 Using the Other Telephone Features

21
- Paging
  21
- Pulse/Tone Switching
  23
- Using Call Forwarding
  23
- Using Automatic Call-Back
  24
- Using Call Waiting
  25
- Using Automatic Set Relocation
  25
- Setting Your Personal Ringing Tones
  26
- Setting Your Ring Volume
  26
8 Messaging

27
9 Programming Your Telephone

29
- Storing Speed Dial Numbers
  29
Troubleshooting Your Telephone

31
- Index
  37

Comdial DSU II Series System Manual (32 pages)

Digital Telephone System

Brand: Comdial | Category: Telephone | Size: 0.71 MB

Table of Contents
5
Using this Manual

6
Using Related Publications

7
- Locating User Information
  7
Detailing the Accessory Information

9
- Analog Terminal Interface
  9
- Headset Operation
  9
- Battery Back up
  10
- DSS/BLF Console
  10
- Caller ID
  10
- Tracker
  10
- Dva
  10
- Diu
  10
Summarizing the Hardware

11
Describing the Common Equipment

12
Describing the Stations

14
- Digitech Telephones
  14
- 1.6.2 Impact Telephones
  16
- Impression Telephones
  18
- Scout 900 MX Telephone
  20
- Station Controls and Indicators
  22
Understanding the General Specifications

25
- Operating Environment
  26
- Power Requirements
  26
- Music Interface
  27
- Feature Codes
  28
- System Ringing Patterns
  30
Seeking Repair Assistance

31

Comdial Categories

Telephone Telephone System Conference System

Cordless Telephone IP Phone

More Comdial Manuals

Comdial DSU II Series Manuals

Table of Contents

1 Telephone System

Using this Manual

Using Related Publications

Detailing the Accessory Information

Summarizing the Hardware

Describing the Common Equipment

Describing the Stations

Understanding the General Specifications

Seeking Repair Assistance

2 Telephone System

Considering the Mounting Requirements

Mounting the Cabinet

Making the AC Power Connection

Connecting the Lines

Connecting the Stations

Installing DSS/BLF Consoles

Connecting a Power Failure Station

Using the Auxiliary Equipment Interface

2.10 Using the External Paging Interface

Using a Line Port as an External Paging Interface

2.12 Connecting Data Devices to the System

2.13 Using the Music Interface

2.15 Checking the System Installation

2.16 Isolating Failures

2.17 Loading and Up-Grading the System Software

2.18 Installing the System Options and Accessories

2.19 FCC Rules and Regulations

Table of Contents

Understanding System Programming

Using Chapter Three

Master Clearing and Defaulting the System

System Features

System Timing

Line Programming

Station Features

Account Codes

The Industry-Standard Telephone Interface

Direct Department Calling

Direct Inward Station Dialing

Data Printer Service

Voice Mail Interface

Versatile Voice Processing

Integrated Call Costing

Station Message Detail Accounting/Reporting (SMDA/SMDR)

Toll Restriction Tables

The Tracker Paging System

Digital Voice Announcing (DVA)

The Data Interface Unit

Caller ID Service Support

4 System Records

4.1 Programming Password Records

4.2 System Configuration Records

4.7 Direct Department Calling Records

Specialized Route Access

Table of Contents

Table of Contents

1 Introducing the LCD Speakerphone

2 Programming the Attendant Features

3 Answering Calls

4 Making Calls

5 Holding Calls

6 Transferring Calls

7 Conferencingcalls

8 Using the Other Telephone Features

9 Using Non-Verbal Messaging

Programming Your Telephone

11 Troubleshooting Your Telephone

Glossary

Index

Table of Contents

1 Getting Started

2 Answering Calls

3 Making Calls

4 Advanced Call Handling

5 Nonverbal Messaging

6 Programming

7 Other Features

Feature Access Codes